We,two guys, stayed two night in twin room. All staff are so friendly and kind that they supported our travel in El Calafate. They arranged hiring a taxi, reservation of good restaurants and breakfast box for our departure early in the morning. During our staying, we really enjoyed activities, say trekking, without any stress. This hotel are little bit far from center of El Calafate but you can reach from the central within 15 minutes and it's a good walking for seeing a lake.