Dear Kevin, We appreciate you sharing your experience with us. We understand how frustrating it can be when the booking process doesn't align with expectations. Our team strives to make the check-in process as smooth as possible for our guests, and we apologize for any inconvenience you encountered regarding the deposit setup. Your feedback is valuable, and we will review our procedures to see how we can improve this aspect of our service however as per Hotel Policy all guest need to provide physical credit card at the time of check-in and this is done in the best interest of our valuable guests. Thank you for choosing to stay with us, and we hope to have the opportunity to better meet your expectations in the future.Sincerely,

Dear Marzia,Thank you for bringing these concerns to our attention. We apologize for the disappointment you experienced during your stay. Maintaining a clean and comfortable environment for our guests is a top priority, and we regret that we fell short of meeting your expectations in this regard. Additionally, we apologize for any inconvenience you encountered while trying to locate the pool area. We understand the importance of clear signage and ease of navigation for our guests, and we will review our signage and directions to ensure a more straightforward experience in the future.We truly appreciate your feedback as it helps us identify areas for improvement, and we hope to have the opportunity to welcome you back for a more enjoyable stay in the future. Sincerely,

Dear Elizabeth, Thank you for taking the time to share your feedback with us. We apologize that your stay did not meet your expectations, and we would like to learn more about your specific concerns so we can address them promptly. Please feel free to reach out so we can discuss your feedback further and work towards ensuring a more satisfying experience for our guests in the future. Thank you again for choosing to stay with us, and we hope to have the opportunity to welcome you back for a better stay soon.Sincerely,

Dear Lisa, Thank you for your fantastic review! We're thrilled to hear that you had such a positive experience during your stay with us. Providing a clean and welcoming environment for our guests is our top priority, and we're delighted that our staff and accommodations met your expectations. Your recommendation means a lot to us, and we can't wait to welcome you back on your next visit. If there's anything else we can do to make your stay even more enjoyable, please don't hesitate to let us know. Thanks again for choosing to stay with us!Sincerely,

Dear Hilary, Thank you so much for taking the time to leave us a wonderful 5-star review! We are delighted to hear that you had such a fantastic experience during your stay with us. Providing exceptional service and creating memorable experiences for our guests is our top priority, and we are thrilled that we exceeded your expectations. We look forward to welcoming you back for another amazing stay in the future. If there is anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know. Thank you again for choosing to stay with us!Sincerely,

Dear Roland,Thank you so much for taking the time to leave us a wonderful 5-star review! We are delighted to hear that you had such a fantastic experience during your stay with us. Providing exceptional service and creating memorable experiences for our guests is our top priority, and we are thrilled that we exceeded your expectations. We look forward to welcoming you back for another amazing stay in the future. If there is anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know. Thank you again for choosing to stay with us!Sincerely,

Dear Hannelou, Thank you for your honest review! We're pleased to hear that you found our hotel to be very clean and conveniently located near establishments and WEM. We apologize for any inconvenience caused by noise disturbances during your stay, and we'll do our best to address these issues to ensure a more peaceful experience for our guests. We're glad you found our staff to be nice and that you enjoyed our ample parking facilities. We'd love to welcome you back for another stay, and we hope you'll have the chance to enjoy our pool area in a more relaxing environment next time!Sincerely,

Dear James, We're thrilled to hear that you enjoyed your stay with us and that our staff made a positive impression! Your satisfaction is our priority, and we look forward to welcoming you back for another great experience in the future!Sincerely,

Dear James, We're thrilled to hear that you enjoyed your stay with us and that our staff made a positive impression! Your satisfaction is our priority, and we look forward to welcoming you back for another great experience in the future!Sincerely,

Dear Frederic, Thank you for taking the time to share your feedback! We're delighted to hear that you had a wonderful experience with us. Your satisfaction is our top priority, and we look forward to welcoming you back again soon!Sincerely,

Dear Gyaneshwar, We're sorry to hear that you found your experience less than satisfactory. Your feedback is important to us, and we apologize for any inconvenience caused by noise or any perceived aging of our facilities. We'll definitely take your comments into consideration as we strive to improve and provide the best possible experience for all our guests. If there's anything specific you'd like to share with us to help us better address your concerns, please don't hesitate to reach out.Sincerely,

Dear Shannon, Thank you so much for your kind words! We're thrilled to hear that you enjoyed your stay with us and that our staff made your check-in and check-out experiences great. It's wonderful to know that you appreciated the convenience of having the pool right by your patio doors. We can't wait to welcome you back for another fantastic stay!Sincerely,

Dear Chris, We’re so happy to hear you had a great stay at Sandman Hotel Edmonton West.Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing hotel guests like you. Thanks again for your wonderful review and we look forward to welcome you again.Sincerely,

Dear Tiffiny, Thank you for taking the time to provide your feedback regarding your recent stay. Although it seems you enjoyed your overall stay it appears that you had some constructive feedback for us. If you would like to elaborate a bit and provide some feedback, that would assist us on better serving you in the future. On behalf of the entire team here at the Sandman Hotel Edmonton West, we would like to thank you once again for your feedback and we are looking forward to welcome you back in the near future. Sincerely

Dear Travis,We’re so happy to hear you had a great stay at Sandman Hotel Edmonton West.Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing hotel guests like you. Thanks again for your wonderful review and we look forward to welcome you again.Sincerely,

Dear Melina, Thank you for taking the time to provide your feedback regarding your recent stay. Although it seems you enjoyed your overall stay it appears that you had some constructive feedback for us. If you would like to elaborate a bit and provide some feedback, that would assist us on better serving you in the future. On behalf of the entire team here at the Sandman Hotel Edmonton West, we would like to thank you once again for your feedback and we are looking forward to welcome you back in the near future. Sincerely

Dear Phui,We’re so happy to hear you had a great stay at Sandman Hotel Edmonton West.Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing hotel guests like you. Thanks again for your wonderful review and we look forward to welcome you again.Sincerely,

Dear Jasdeep,Thank you so much for your positive feedback! We’re thrilled to hear you enjoyed your stay with us.On behalf of the entire team here at Sandman Hotel Edmonton West I would like to extend a sincere Thank You for the wonderful feedback. It’s such a rewarding feeling for my team and myself to see our guests enjoying their stay. Thanks again for your stay and we will look forward to welcome you again. Sincerely,

Dear Scott, Thank you for giving us a perfect rating and i am glad to hear you love our courtyard pool. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care and will look forward to welcome you again!Sincerely,

Dear Roy, Thank you so much for your positive feedback! We’re thrilled to hear you enjoyed your stay with us.On behalf of the entire team here at Sandman Hotel Edmonton West I would like to extend a sincere Thank You for the wonderful feedback. It’s such a rewarding feeling for my team and myself to see our guests enjoying their stay. Thanks again for your stay and we will look forward to welcome you again. Sincerely,

Dear Leroy, We’re so happy to hear you had a great stay at Sandman Hotel Edmonton West. Please accept our apologies for the inconvenience you experienced not having room with Balcony. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing hotel guests like you. Thanks again for your wonderful review and we look forward to welcome you again.Sincerely,

Dear Jacquelin, Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better in the future.I would be glad to discuss any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance!Sincerely,

Dear JayThanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better in the future.We will share your valuable comments, concerns and suggestions with our team to enhance our service all your future stays with us. Again, thank you so much for your stay and will look forward to welcome you again!Sincerely,

Dear Stephen D, Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.Sincerely,

Dear Jenny, Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.Sincerely,

Dear Philip,We’re so happy to hear you had a great stay at Sandman Hotel Edmonton West.Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing hotel guests like you. Thanks again for your wonderful review and we look forward to welcome you again.Sincerely,

Dear Jonas, Thank you so much for your valuable feedback and please accept our apologies for the shortcomings you experienced due to pool been closed. Unfortunately, we had to close the pool due to urgent maintenance. We always strive to provide enhanced guest experience to our best capability and hope to have you back as our valued & loyal guest. I would be glad to discuss the issues you experienced in the hope to alleviate some of the disappointment. Again, thank you so much for your stay and we will look forward to welcome you again. Sincerely,

Dear Frank,We’re so happy to hear you had a great stay at Sandman Hotel Edmonton West and thank you so much for being our loyal guest. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing hotel guests like you. Thanks again for your wonderful review and we look forward to welcome you again.Sincerely,

Dear Leigh,Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better in the future.I would be glad to discuss any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance!Sincerely,

Dear Janelle, We’re so happy to hear you had a great stay at Sandman Hotel Edmonton West.Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing hotel guests like you. Thanks again for your wonderful review and we look forward to welcome you again.Sincerely,

Dear Jessel,We’re so happy to hear you had a great stay at Sandman Hotel Edmonton West.Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing hotel guests like you. Thanks again for your wonderful review and we look forward to welcome you again.Sincerely,

Dear Richard, We're thrilled to hear that you enjoyed your stay with us and that our staff made a positive impression! Your satisfaction is our priority, and we look forward to welcoming you back for another great experience in the future!Sincerely,

Dear Jessie-James,We’re so happy to hear you had a great stay at Sandman Hotel Edmonton West.Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing hotel guests like you. Thanks again for your wonderful review and we look forward to welcome you again.Sincerely,

Dear Linda, Thank you for taking the time to provide your feedback regarding your recent stay. Although it seems you enjoyed your overall stay it appears that you had some constructive feedback for us. Your feedback would assist us on better serving you in the future. On behalf of the entire team here at the Sandman Hotel Edmonton West, we would like to thank you once again for your feedback and we are looking forward to welcome you back in the near future. Sincerely

Dear Darryl,Thank you for the 4 Star Review!We're thrilled to learn that you had an enjoyable overall stay with us. It was truly our pleasure to be of service to you. Your feedback regarding the pool decking cleanliness is invaluable, and rest assured, we'll promptly address this matter to ensure a pristine experience for all our guests.On behalf of the entire team at Sandman Hotel Edmonton West, we extend our heartfelt gratitude for your positive review. We eagerly anticipate the opportunity to welcome you back in the near future.Sincerely,

Dear Donna,Thank you for the 4 Star Review !!!I'm very happy to hear that you enjoyed your overall stay and it was our pleasure to be of service to you. On behalf of the entire team here at the Sandman Hotel Edmonton West, we would like to thank you for the positive review and we are looking forward to welcome you back in the near future. Sincerely

Dear Joseph ,Thank you for the 4 Star Review !!!I'm very happy to hear that you enjoyed your overall stay and it was our pleasure to be of service to you. On behalf of the entire team here at the Sandman Hotel Edmonton West, we would like to thank you for the positive review and we are looking forward to welcome you back in the near future. Sincerely

Dear Charles, Thank you for taking the time to provide your feedback regarding your recent stay. Although it seems you enjoyed your overall stay it appears that you had some constructive feedback for us. If you would like to elaborate a bit and provide some feedback, that would assist us on better serving you in the future. On behalf of the entire team here at the Sandman Hotel Edmonton West, we would like to thank you once again for your feedback and we are looking forward to welcome you back in the near future. Sincerely

Dear Paul,Thank you for taking the time to post a fantastic review for us We are so happy to hear that you enjoyed your time at Sandman Hotel Edmonton West. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We look forward to see you soon!Sincerely,

Dear Pamela,Thank you for the 5 Star Review !!!I do apologize for the delay of the blankets and pillows delivery to your room . I'm very happy to hear that you enjoyed your overall stay and it was our pleasure to be of service to you. On behalf of the entire team here at the Sandman Hotel Edmonton West, we would like to thank you for the positive review and we are looking forward to welcome you back in the near future. Sincerely

Dear Zora,We’re so happy to hear you had a great stay at Sandman Hotel Edmonton West.Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing hotel guests like you. Thanks again for your wonderful review and we look forward to welcome you again.Sincerely,

Dear Ksenia,Thank you for your feedback. We're glad you found our staff helpful. We understand your concerns about the room's condition, and we're working to improve despite the challenges posed by the pandemic. We appreciate your understanding and hope to welcome you back for a better experience in the future.Warm Regards

Dear Melody, Thank you for taking the time to voice your concerns in regards to your recent stay. I'm really sorry to hear that you left the hotel rather disappointed. Please accept my apologies on behalf of whole team at Sandman Hotel Edmonton West for the shortcomings you experienced during your stay.Again, thank you so much for your stay and we would look forward to welcome you again.Sincerely,

Dear Alastair,We’re so happy to hear you had a great stay at Sandman Hotel Edmonton West.Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing hotel guests like you. Thanks again for your wonderful review and we look forward to welcome you again.Sincerely,

Dear Eric,We’re so happy to hear you had a great stay at Sandman Hotel Edmonton West.Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing hotel guests like you. Thanks again for your wonderful review and we look forward to welcome you again.Sincerely,

Dear Darren, We’re so happy to hear you had a great stay at Sandman Hotel Edmonton West.Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing hotel guests like you. Thanks again for your wonderful review and we look forward to welcome you again.Sincerely,

Dear Kaitlyn,We’re so happy to hear you had a great stay at Sandman Hotel Edmonton West.Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing hotel guests like you. Thanks again for your wonderful review and we look forward to welcome you again.Sincerely,

Dear Aron,Thank you for taking the time to provide your feedback regarding your recent stay. I am really sorry that your left the hotel disappointed. I would be glad to discuss the shortcomings you experienced during the stay and hope to alleviate some of your disappointment. On behalf of the entire team here at the Sandman Hotel Edmonton West, we would like to thank you once again for your feedback and we are looking forward to welcome you back in the near future. Sincerely,

Dear Kevin,Thank you for taking the time to provide your feedback regarding your recent stay. Although it seems you enjoyed your overall stay it appears that you had some constructive feedback for us. Your feedback would assist us on better serving you in the future. On behalf of the entire team here at the Sandman Hotel Edmonton West, we would like to thank you once again for your feedback and we are looking forward to welcome you back in the near future. Sincerely