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"The resort was clean and quiet, which my family enjoyed since it wasn’t very busy. The condos are a little outdated and could use upgrades, so if you’re looking for luxury accommodations this may not be the best option. Also keep in mind that most amenities come with an extra cost very little is included besides the pool. We were given rec center passes, only to find out upon arrival that the arcade games still required additional payment. The restaurants were mediocre, and there aren’t many coffee options on-site. I ended up driving off the resort for coffee before realizing the market sells a small selection with a limited menu. The only other coffee shop was inside the water park, which you cannot access without purchasing water park tickets. We didn’t do many resort activities because most extras were overpriced. Instead, we chose to spend time at the mall and a spa off the property. Booking information for the spa on the website was unclear, especially regarding pricing. This was supposed to be a relaxing Mother’s Day getaway for my family. Unfortunately, the timeshare tour offered on our checkout date was not a pleasant experience. Had we known beforehand that this was a timeshare resort, we likely would have booked elsewhere and skipped the tour entirely. Once we declined purchasing a timeshare, the sales staff became noticeably rude. That being said, the general resort staff were friendly, helpful, and accommodating throughout our stay."

"The room I reserved was not available I got a room on the second floor and had a hard time getting up and down the stairs and was told there were no first floor rooms available. No elevator on the property."

"There were no issues, staff is great and housekeeping is perfect."

"Friendly, engaged, and helpful staff. A breath of fresh air. We enjoyed our stay."

"All the attention, the breakfasts so good, and parking, i love, clean everything. "

"Staff very nice but definitely overpriced, beds are not comfortable and furniture is outdated, "

"I always have great experiences at Holiday *nn Express. Room was clean and well maintained. Staff was super nice and accommodating. They got us a portable crib for my 3 month old which was really awesome. Break was great. No smoking allowed on the property. I will only stay at Holiday inn Express from now on."

"Free street parking was very convenient."

"The hotel is beautiful - sleek and chic! Great location and stellar staff. The rooftop bar and restaurant is my favorite place in Charlottesville. (The gluten-free pizza is FANTASTIC!). The rooms are nice, but there was mildew on the shower walls the last 2 times we stayed there. The gym has some broken equipment, but that won't stop us from coming back! The best value in the area. "