Our stay started a little rough. The dryer was non-functional, the back doors could not be locked, and the internet service was sporadic, requiring the Durango Utility Department to make a trip to the home to try to fix it. Each took away from the enjoyment of the stay.
The home could have been cleaned more, especially on the floors, windows, outdoor patio, and furniture. This is a pet-friendly home, and that is understood, but I had to wash a few blankets due to pet urine and hair.
My communication with VRC was quick and responsive, and they fulfilled their promise to ensure I was satisfied with my stay. VRC provided effective customer service.
I would stay at this home again because the location is beautiful with Twilight Lake, but I would like not to have to clean the house upon arrival.