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ザ ランドマーク ホテル アンド レジャー クラブの口コミ

4 out of 5
ザ ランドマーク ホテル アンド レジャー クラブ
Kingsway West, Invergowrie, Dundee, Scotland

口コミ

8.4

とても良い

評価 10 - 888 件の口コミ中 414 件が非常に良い" "
評価 8 - 888 件の口コミ中 311 件が良い" "
評価 6 - 888 件の口コミ中 99 件が普通" "
評価 4 - 888 件の口コミ中 40 件が不満" "
評価 2 - 888 件の口コミ中 24 件が非常に不満" "

8.8/10

清潔度

8.8/10

スタッフとサービス

8.2/10

設備とサービス

8.4/10

施設のコンディションと設備

7.8/10

環境への配慮

口コミ

4/10 (不満)

宿泊されたお客様

気になった点 : スタッフとサービス、客室の快適度
ホテルの位置がラウンドアバウトから１００ｍ近く中に入った所にあるせいか、車（特にオートバイ）の騒音がうるさかった。金、土、日と３泊したが、特に土曜日の夜にはパーティーが夜中の１２時半頃頃まで続き、その嬌声で、疲れていたが眠れなかった。（フロントに部屋を変えて欲しいと申し入れたが、謝られ、また、もうすぐ終わると言われたのみ）

10/10 (非常に良い)

A、Tokyo

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Very satisfied
The lady at the reception was very kind and helpful. Breakfast was great (especially pastry)! Enjoyed several rabbits in the garden during breakfast. Easy access from the road. Though a bit far from the city centre, we really enjoyed our stay here.

10/10 (非常に良い)

Arthur

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I liked the hotels facilities,the pool was worm and had a steam room and sauna which were excellent. The rooms were spacious and modern with a nice powerful shower . Local pub just 10 minutes walk away that served excellent food so all in all I would highly recommend.
2024 年 5 月に 2 泊滞在

6/10 (普通)

Joanne

出張
良かった点 : 清潔度、スタッフとサービス
Room a bit tired, food ok.
2024 年 5 月に 1 泊滞在

10/10 (非常に良い)

Fiona

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Lovely quiet rooms, and very clean, swimming pool use was lovely
2024 年 5 月に 1 泊滞在

6/10 (普通)

Lena

カップルで旅行
気になった点 : 設備とサービス、施設のコンディションと設備
Our room smelled of damp Corridor walls need repainted..new carpet..seating outside needs paintef and cleaned
2024 年 5 月に 2 泊滞在

10/10 (非常に良い)

Erin

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The history of the property
2024 年 5 月に 2 泊滞在

8/10 (良い)

Deborah

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 2 泊滞在

6/10 (普通)

Karl

2024 年 4 月に 1 泊滞在

8/10 (良い)

Michelle

良かった点 : 清潔度、スタッフとサービス、設備とサービス
Close to Dundee but not in the city center. Includes free parking, wifi and has a pool and gym that are nice. There is a bar and restaurant as well. Staff are very nice. Overall a nice hotel for a night or two but could use a bit more attention to detail (TV not working, radiator making noise all night, shower head issue).
2024 年 4 月に 1 泊滞在

10/10 (非常に良い)

Leister

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Staff and facilities are very good especially for the cost.
2024 年 4 月に 1 泊滞在

6/10 (普通)

James

2024 年 4 月に 1 泊滞在

6/10 (普通)

Anne

良かった点 : スタッフとサービス
2024 年 4 月に 2 泊滞在

2/10 (非常に不満)

Neil

出張
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
At check in I waited over 5 min while receptionist was on the phone without even acknowledging my presence, happy to wait just don’t ignore the fact that someone is stood there. Big long black hairs in the bath, carpet all stained and clearly hadn’t been hoovered with any effort or cleaned recently. Mattress was comfy and shower had plenty of power although the temperature restrictor was missing so just as well it was an adult using it not a child who could could get a really nasty scald. Overall Iv stayed in better premier inn or travel lodge so not worth the extra money.
2024 年 4 月に 1 泊滞在

4/10 (不満)

Olga

小さなお子様連れの家族旅行
2024 年 4 月に 2 泊滞在

10/10 (非常に良い)

Emilia-Alexandra

2024 年 4 月に 2 泊滞在

6/10 (普通)

Andrew

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
Some areas of the property are looking tired
2024 年 3 月に 1 泊滞在
Danielからの返信 (投稿日 : 2024 年 4 月 5 日)
Thank you for your review, we hope you enjoyed your stay. We have maintenance and redecorations planned for the near future to address the overall look of the hotel and hopefully improve the style of the hotel.

6/10 (普通)

James

カップルで旅行
良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
Tv didn’t work, got moved, short staffed in bar
2024 年 3 月に 1 泊滞在
Danielからの返信 (投稿日 : 2024 年 3 月 31 日)
Thank you for your review. We are always trying to improve the quality of our services and fix any issues that may be present. As such we always appreciate any feedback we receive and will work to improve the areas you have highlighted.

10/10 (非常に良い)

Nikolett

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Beautiful place , lovely staff , comfortable bed ,awesome relaxing for families and couples with a clean swimming pool and gym . Definitely we coming back .
2024 年 3 月に 1 泊滞在
Danielからの返信 (投稿日 : 2024 年 3 月 20 日)
Thank you for your kind review. We are happy you were satisfied with your stay and appreciate you taking the time to leave us some feedback.

8/10 (良い)

Eliza

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 2 月に 2 泊滞在
Danielからの返信 (投稿日 : 2024 年 3 月 20 日)
Thank you for your kind review. We are happy you were satisfied with your stay and appreciate you taking the time to leave us some feedback.

10/10 (非常に良い)

Miss Kerry

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Amazing
Amazing. Great staff, clean and comfy rooms and really good leisure suite. Only small inconvenience was the light next to my bed didn't work.
2024 年 2 月に 2 泊滞在
Danielからの返信 (投稿日 : 2024 年 3 月 20 日)
Thank you for your kind review. We are happy you were satisfied with your stay and appreciate you taking the time to leave us some feedback.

8/10 (良い)

Diane

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Nice hotel, although needs some upgrades
Hotel is nice, great location, rooms are also nice, although our family room was small… I think the only thing that lets it down is the pool and changing rooms! Changing rooms are small, 2 showers and the shower floor is worn and dirty… they need to update the changing rooms
2024 年 2 月に 1 泊滞在
Danielからの返信 (投稿日 : 2024 年 3 月 20 日)
Thank you for your kind review. We are happy you were satisfied with your stay and appreciate you taking the time to leave us some feedback. We are always trying to improve our services, so we have passed your feedback on to the relevant department heads.

6/10 (普通)

Christopher

良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
Abit dated rooms could use a upgrade
2024 年 2 月に 1 泊滞在
Danielからの返信 (投稿日 : 2024 年 3 月 20 日)
Thank you for your review. We appreciate you taking the time to leave us some feedback. We are always working to improve the services that we provide and have passed your feedback onto the relevant members of management. We hope to see you again in the future.

8/10 (良い)

Tatjana

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 1 泊滞在
Danielからの返信 (投稿日 : 2024 年 3 月 20 日)
Thank you for your review. We appreciate you taking the time to leave us some feedback. We hope to see you again in the future.

8/10 (良い)

Sharon

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Business trip
Nice place to stay when working in the area
2024 年 2 月に 2 泊滞在
Danielからの返信 (投稿日 : 2024 年 3 月 20 日)
Thank you for your review. We appreciate you taking the time to leave us some feedback. We hope to see you again in the future.

10/10 (非常に良い)

Karen

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Will definitely be return customers
Super weekend break such a nice atmosphere Staff were lovely from check in to check out. They have clearly appointed well or invested in excellent customer service training. Breakfast was great value lots of choices.
2024 年 2 月に 2 泊滞在
Danielからの返信 (投稿日 : 2024 年 3 月 20 日)
Thank you for your review. We appreciate you taking the time to leave us some feedback. We pride our selves on our customer service and always strive to make your stay Memorial and enjoyable. We hope to see you again in the future.

4/10 (不満)

Anita

家族旅行
良かった点 : 清潔度、客室の快適度
気になった点 : スタッフとサービス
1 night, first time
Good bits- room modern and clean. Good price when booked in advance. No issues parking. Bad bits- 25mins at reception to check in (one receptionist, client in front, booking lost), restaurant decor dull and needs update and no service after waiting 15mins so left. Friend ordered Prosecco to room but no sign, desk staff unable to check/confirm/refund.
2024 年 1 月に 1 泊滞在
Danielからの返信 (投稿日 : 2024 年 3 月 20 日)
Thank you for your review. We appreciate you taking the time to leave us some feedback. We are sorry that you did not have a smooth check in or dining experience. We have been working with reduced staff numbers, with has unfortunately impacted our normally high standards. We are currently working on improving our staffing levels and as such getting our standards back up to where they were.

8/10 (良い)

Peter

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 12 泊滞在
Danielからの返信 (投稿日 : 2024 年 3 月 20 日)
Thank you for your review. We appreciate you taking the time to leave us some feedback. We hope to see you again in the future.

8/10 (良い)

Alasdair

良かった点 : 清潔度、客室の快適度
:)
We had a lovely time!
2024 年 1 月に 1 泊滞在
Danielからの返信 (投稿日 : 2024 年 3 月 20 日)
Thank you for your review. We appreciate you taking the time to leave us some feedback. We hope to see you again in the future.

4/10 (不満)

Adam

2024 年 1 月に 1 泊滞在
Danielからの返信 (投稿日 : 2024 年 3 月 20 日)
Thank you for your review. We appreciate you taking the time to leave us some feedback. We are sorry you were not fully satisfied with your stay. Please feel welcome to get in touch and let us know how we could improve in the future. We are always trying to improve and will welcome any advice or feedback.

10/10 (非常に良い)

Fiona

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Ideal location from main road. Friendly staff.
2024 年 1 月に 1 泊滞在
Danielからの返信 (投稿日 : 2024 年 3 月 20 日)
Thank you for your review. We appreciate you taking the time to leave us some feedback. We hope to see you again in the future.

10/10 (非常に良い)

Elizabeth

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great place to stay
Had a lovely weekend stay. Room was spotlessly clean. Beds were very comfortable. The staff were all extremely pleasant and helpful. A particular mention goes to Louisa in the breakfast room, she was very attentive to not just ours but all guests and went out of her way to ensure breakfast was a pleasant experience. Also to Andy and Alison in the Maze bar and restaurant who were also very friendly and provided a service where nothing was too much trouble. Would definitely return.
2024 年 1 月に 2 泊滞在

10/10 (非常に良い)

megan

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Definitely will be back
We have visited the pool before but stayed this time and it was absolutely amazing! We had a great time! The room was upto date and very clean. We had breakfast, food was great and there was loads of options. Pool was great as usual and the blonde girl that was working at the pool side went above and beyond to help us. She’s a credit to the hotel. Would definitely recommend and we will now be booking once a month to stay!
2024 年 1 月に 1 泊滞在

10/10 (非常に良い)

Fiona

2023 年 12 月に 1 泊滞在

10/10 (非常に良い)

Ellen frances

2023 年 12 月に 2 泊滞在

8/10 (良い)

rona

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Family visit
Overnight stay to visit family, very handy, would use again and use the facilities next time.
2023 年 12 月に 1 泊滞在

8/10 (良い)

Sheila

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 12 月に 1 泊滞在

10/10 (非常に良い)

Jessica

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 12 月に 1 泊滞在

10/10 (非常に良い)

Daniel

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 12 月に 2 泊滞在

4/10 (不満)

Robert

良かった点 : 清潔度
気になった点 : 施設のコンディションと設備
Stayed here as a stop over from a night out The rooms are in need of a SERIOUS revamp Cracks in walls, windows let in draughts and don't stop any noise so we had to put up with there disco until it finished. so if staying here don't think about getting a decent nights sleep The breakfast was ok enough choices for everyone except hot foot is right beside Aircon blower so food is a little cold We told the staff member who really didn't seem to bothered by it so we left it at that You would probably pay less money for a better standard room and warmer food in a cheaper hotel
2023 年 12 月に 1 泊滞在

2/10 (非常に不満)

Helene

2023 年 11 月に 1 泊滞在

8/10 (良い)

宿泊されたお客様

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 11 月に 1 泊滞在

10/10 (非常に良い)

Mark

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 11 月に 2 泊滞在

10/10 (非常に良い)

Lynda

2023 年 11 月に 1 泊滞在

4/10 (不満)

Gareth

出張
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Room was no clean, bathroom shower curtain smelt, overall cleaning needs to be improved,friendly service in the bar, but waiting for 10 minutes for a receptionist to appear to check in
2023 年 11 月に 1 泊滞在

8/10 (良い)

Scott

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Good swimming pool and sauna
2023 年 11 月に 1 泊滞在

10/10 (非常に良い)

Richard

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 11 月に 1 泊滞在

10/10 (非常に良い)

Kevin

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 11 月に 1 泊滞在

6/10 (普通)

Steve

出張
良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
気になった点 : スタッフとサービス
nice hotel - poor service at dinner
hotel is nice, bed was comfy, room was clean. i must say i don't often bother leaving reviews as i stay away every week and it becomes a chore. so unless very good or very bad i don't bother. this hotel is nice, a little worn, but clean and good value. i have to say the food was very nice when it came, but the service imo was poor. i ordered pate to start. came with no cutlery so had to wait 2 mins for that., the pate was nice, and a good portion, but you get two small triangles of toast and you are left with a large portion of pate with no toast to put it on, surley the toast is the cheapest part of the meal? how about giving your customers at least one slice of bread? maybe even two? i ordered fish and chips, very nice food, but again delivered with no cutlery and i had to wait two minutes for them to bring me a knife and fork. i asked for salt, vinegar and tartar source. i got the salt but the others came at the end of the meal. ?? just poor really. the staff seemed nice to be fair just very inneficient and you dont want to be kept waiting for cutlery etc when the meal is served in front of you, my advice - put the cutlery out first !!
2023 年 10 月に 1 泊滞在

10/10 (非常に良い)

Adrian

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Hotel stay
Good
2023 年 10 月に 3 泊滞在