ビーチ シャトルサービス (無料)

ロイヤル セントラル ホテル & リゾートの口コミ

5 out of 5
ロイヤル セントラル ホテル & リゾート
Palm Jumeirah, East Crescent, Royal Central Hotel, Dubai, The Palm Jumeirah

口コミ

8.2

とても良い

評価 10 - 336 件の口コミ中 159 件が非常に良い" "
評価 8 - 336 件の口コミ中 101 件が良い" "
評価 6 - 336 件の口コミ中 36 件が普通" "
評価 4 - 336 件の口コミ中 22 件が不満" "
評価 2 - 336 件の口コミ中 18 件が非常に不満" "

8.6/10

清潔度

8.4/10

スタッフとサービス

8.2/10

設備とサービス

8.6/10

施設のコンディションと設備

8.2/10

環境への配慮

口コミ

6/10 (普通)

S

小さなお子様連れの家族旅行
良かった点 : 施設のコンディションと設備
気になった点 : 設備とサービス
ネパールのスタッフの方は良かったです。
2024 年 3 月に 3 泊滞在
Zhazgul Zhanibekovaからの返信 (投稿日 : 2024 年 4 月 11 日)
Dear Guest,Thank you for your recent stay with us and for taking the time to share your feedback. We are delighted to hear that your experience with us was extremely good and that we were able to meet your expectations. Providing exceptional service and ensuring our guests have a memorable stay is our utmost priority, and we are thrilled to have succeeded in doing so during your visit. We truly appreciate your kind words and hope to have the pleasure of welcoming you back for another great experience in the future.Yours truly,Zhazgul Zhanibekova Assistant Front Office Manager

8/10 (良い)

Koki

出張, カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
ビーチが最高だった。部屋も清潔でしたが、1日掃除を忘れている日がありました
2023 年 2 月に 4 泊滞在
Mohammed Rafat Front Office Managerからの返信 (投稿日 : 2023 年 3 月 3 日)
Dear Valued Guest , Greetings from Royal Central the Palm! Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Yours truly,

10/10 (非常に良い)

宿泊されたお客様

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
ドライヤーが壁に固定されてるものだったので、もっと伸びると使いやすかったです。 それくらいで、あとは素晴らしかったです。
2020 年 3 月に 5 泊滞在
Oscar Amianiからの返信 (投稿日 : 2020 年 3 月 13 日)
Dear Valued Guest, Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us. We are sincerely delighted to have met your expectations during your stay. Your helpful comments are much appreciated, and your feedback will help us to continually improve the standard of facilities and services offered to all our guests. We would be very grateful if you could extend your valued comments to our Trip Advisor platform. Looking forward to see you again in the near future. Yours Truly, Basel Butrs General Manager

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2020 年 3 月に 5 泊滞在
Oscar Amianiからの返信 (投稿日 : 2020 年 3 月 11 日)
Dear Valued Guest, Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us. We are sincerely delighted to have met your expectations during your stay. Your helpful comments are much appreciated, and your feedback will help us to continually improve the standard of facilities and services offered to all our guests. We would be very grateful if you could extend your valued comments to our Trip Advisor platform. Looking forward to see you again in the near future. Yours Truly, Basel Butrs General Manager

6/10 (普通)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、施設のコンディションと設備
可もなく不可もなくという印象でした。 買い物に行くには不便な場所でしたが、のんびりするには良い場所でした。
2019 年 2 月に 1 泊滞在

10/10 (非常に良い)

Mirsad、München

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Alles bestens, ein paar europäische TV Kanäle wäre optimal
2024 年 5 月に 4 泊滞在

10/10 (非常に良い)

Thomas、Accra

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It was a singular honor hosting my guest. Am certainly grateful as they enjoyed their time! God bless!
2024 年 4 月に 2 泊滞在

10/10 (非常に良い)

Daniel

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Schönes Hotel direkt am Strand (auf der Palme Jumeirah). Sehr freundliches Personal und großartiges Frühstücksbuffet.
2024 年 4 月に 2 泊滞在
Zhazgul Zhanibekovaからの返信 (投稿日 : 2024 年 4 月 11 日)
Dear Guest,Thank you for your recent stay with us and for taking the time to share your feedback. We are delighted to hear that your experience with us was extremely good and that we were able to meet your expectations. Providing exceptional service and ensuring our guests have a memorable stay is our utmost priority, and we are thrilled to have succeeded in doing so during your visit. We truly appreciate your kind words and hope to have the pleasure of welcoming you back for another great experience in the future.Yours truly,Zhazgul Zhanibekova Assistant Front Office Manager

10/10 (非常に良い)

ELENA

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Hotel eccellete con personale molto attento e super gentile. Mare con acqua bellissima e pulitissima, spiaggia molto curata. Consiglio più insonorizzazione delle camere e più ombrelloni in spiaggia. Molto gradita la presenza di acqua gratuita in camera e souvenir nel bagno aprrezzatissimi.
2024 年 3 月に 3 泊滞在
Zhazgul Zhanibekova からの返信 (投稿日 : 2024 年 3 月 18 日)
Dear Ms. Elena,Thank you for your recent stay with us and for taking the time to share your feedback. We are delighted to hear that your experience with us was extremely good and that we were able to meet your expectations. Providing exceptional service and ensuring our guests have a memorable stay is our utmost priority, and we are thrilled to have succeeded in doing so during your visit. We truly appreciate your kind words and hope to have the pleasure of welcoming you back for another great experience in the future.Yours truly,Zhazgul Zhanibekova Assistant Front Office Manager

10/10 (非常に良い)

Eiad

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We enjoyed the stay very much
2024 年 2 月に 1 泊滞在
Zhazgul Zhanibekovaからの返信 (投稿日 : 2024 年 3 月 6 日)
Dear Valued Guest, Greetings from Royal Central Hotel and Resort the Palm! Thank you for the great review of our hotel! We are glad you enjoyed your stay and hope to see you again soon.Yours truly, Zhazgul ZhanibekovaAssistant Front Office Manager

8/10 (良い)

Gloria

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The property was really nice and clean. The staff was great. The only things were the hotel did not have anything for visitors to do while they were there. The full board only counted for the buffet and the food was not that great. And the selection of food was very limited. If we had known that full board was only for the buffet. We would have just purchased our food daily from the other restaurants inside the hotel.
2024 年 2 月に 5 泊滞在
Zhazgul Zhanibekova Assistant Front Office Manageからの返信 (投稿日 : 2024 年 2 月 23 日)
Dear Guest,Thank you for choosing to stay at our hotel and for sharing your feedback with us. We truly appreciate your insights as they help us to enhance the experiences of our guests. We are delighted to hear that you found our property to be nice and clean, and that you were satisfied with the service provided by our staff. Ensuring a comfortable and pleasant stay for our guests is our top priority, and we are pleased that we could meet your expectations in this regard. However, we apologize for any inconvenience you experienced regarding the lack of activities available on the property and the limitations of our full board option. Your feedback regarding the buffet selection and the clarity of our full board offerings is invaluable, and we will review our policies and offerings to ensure that they align with the expectations of our guests. We appreciate your constructive feedback and hope to have the opportunity to welcome you back for an improved experience in the future. If there is anything else we can do to enhance your future stays with us, please do not hesitate to let us know.Yours truly,,Zhazgul Zhanibekova Assistant Front Office Manager

10/10 (非常に良い)

Nicola

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Wonderful ! Service excellence !
Overnight on the Palm to finish our honeymoon. From check in to the special surprises they organised for us were just wonderful ! Whilst it’s pretty far around the Palm it’s so peaceful! Highly recommend !!
2024 年 2 月に 1 泊滞在
Zhazgul Zhanibekova Assistant Front Office Manageからの返信 (投稿日 : 2024 年 2 月 12 日)
Dear Guest,Thank you for your recent stay with us and for taking the time to share your feedback. We are delighted to hear that your experience with us was extremely good and that we were able to meet your expectations. Providing exceptional service and ensuring our guests have a memorable stay is our utmost priority, and we are thrilled to have succeeded in doing so during your visit. We truly appreciate your kind words and hope to have the pleasure of welcoming you back for another great experience in the future.Yours truly,Zhazgul Zhanibekova Assistant Front Office Manager

6/10 (普通)

Felix

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The location of the hotel is really bad if you want to go out in the evening. There is always a huge traffic jam at the stem of the palm. Expect to travel more that an hour to reach even the Marina area.
2024 年 1 月に 2 泊滞在
Zhazgul Zhanibekovaからの返信 (投稿日 : 2024 年 2 月 5 日)
Dear Mr.Felix,Thank you for choosing to stay with us and please accept our apologies for the inconvenience during your stay. We have discussed your feedback with our department heads to make sure we will do everything to improve the guest experience.Thank you for being honest and bringing it to our attention.I hope we will be able to welcoming you back in the near future to make up for it.Warm regards,Zhazgul ZhanibekovaAssistant Front Office Manager

8/10 (良い)

Sylvia

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Friendly staff, clean facilities
2023 年 12 月に 6 泊滞在
Fassih Sissaoui Front Office Managerからの返信 (投稿日 : 2023 年 12 月 19 日)
Dear Ms.Sylvia , Greeting From Royal Central Hotel The Palm ! We are delighted to read your great experience at Royal Central Hotel. Thank you very much for recommending our hotel and for your wonderful praises about the service of our experience team. We certainly look forward to welcome you again soon.

10/10 (非常に良い)

Haley

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Amazing staff and beautiful location Thank you to all x
2023 年 12 月に 7 泊滞在
Fassih Sissaoui Front Office Managerからの返信 (投稿日 : 2023 年 12 月 19 日)
Dear Haley , Greeting From Royal Central Hotel The Palm ! We are beyond happy to learn that you had a memorable visit with us and that you enjoyed the beauty of our hotel and its surroundings. Our aim to give the best service to our guests were fulfilled by our team. We thank you for recognizing them. You matter most and we make sure that we deliver the best service to you.. We look forward being at your service again in the near future.

10/10 (非常に良い)

Paula Alexandra

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It was only a day to gain courage to move on to Australia but the stay was super relaxing specially due to the fact that the staff is really 5 stars.
2023 年 12 月に 1 泊滞在
Fassih Sissaoui Front Office Managerからの返信 (投稿日 : 2023 年 12 月 10 日)
Dear Ms.Paula , Greeting From Royal Central Hotel The Palm ! Thank you for posting your feedback. It is truly rewarding to know that you very much enjoyed your holiday at Royal Central hotel.. We look forward being at your service again in the near future.Yours truly,

10/10 (非常に良い)

aneesa

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Friendly staff, great ambiance. Very clean
2023 年 12 月に 1 泊滞在
Fassih Sissaoui Front Office Managerからの返信 (投稿日 : 2023 年 12 月 11 日)
Dear Ms.Aneesa , Greeting From Royal Central Hotel The Palm ! We are delighted to read your great experience at Royal Central Hotel. Thank you very much for recommending our hotel and for your wonderful praises about the service of our experience team. We look forward being at your service again in the near future. Yours truly, Fassih Sissaoui Front Office Manager

8/10 (良い)

Jens

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 11 月に 7 泊滞在
Fassih Sissaoui Front Office Managerからの返信 (投稿日 : 2023 年 12 月 12 日)
Dear Jens , Greeting From Royal Central Hotel The Palm ! Thank you for choosing our hotel during you vacation in Dubai and Thank you for sharing your feedback with us.We look forward being at your service again in the near future. Yours truly,

8/10 (良い)

Zeenat

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
For a stay on The Palm, it was fantastic. Reasonably priced, good facilities with decent beach space and pool access. We paid for a partial beach view but were kindly upgraded to a full beach view which was lovely and meant we could watch the beautiful sunset. The hotel is very clean, great service by the staff and they were super helpful when we needed recommendations. We did have an issue with the shower, in that we couldn't get the hand held showerhead to work but there is an overhead option. Overall, we had a great time! It is a bit far to get into and around the main centre, however if you're looking for a reasonable option on The Palm then this would tick all your boxes.
2023 年 11 月に 2 泊滞在
Fassih Sissaoui Front Office Managerからの返信 (投稿日 : 2023 年 11 月 20 日)
Dear Zeenat , Greeting From Royal Central Hotel The Palm ! Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us. We are sincerely delighted to have met your expectations during your stay. Your helpful comments are much appreciated, and your feedback will help us to continually improve the standard of facilities and services offered to all our guests.Yours truly,

8/10 (良い)

Miriam

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
Personal war total bemüht und freundlich gute und abwechslungsreiche Auswahl beim Frühstück und Buffet am Abend Zimmer und Hotel generell war sauber Lage ist etwas abseits vom Geschehen in der Stadt / Marina
2023 年 9 月に 8 泊滞在
Front Office Managerからの返信 (投稿日 : 2023 年 9 月 25 日)
Dear Valued Guest,We are extremely happy to hear that your stay with us was flawless. Sending our best wishes and hope to welcome you again soon.Warm regards,Fassih SissasiouFront Office Manager

10/10 (非常に良い)

Shahnaz

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 8 月に 6 泊滞在
Fassih Sissaoui からの返信 (投稿日 : 2023 年 9 月 10 日)
Dear Mrs.Shahnaz ,Greeting From Royal Central Hotel The Palm ! We are extremely happy to hear that your stay with us was flawless.We look forward being at your service again in the near future. Yours truly, Fassih Sissaoui Act Front Office Manager

8/10 (良い)

Gemma

良かった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 4 月に 5 泊滞在
Fassih Sissaoui Act Front Office Manager からの返信 (投稿日 : 2023 年 6 月 21 日)
Dear Ms.Gemma , Greetings from Royal Central the Palm! Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

10/10 (非常に良い)

Carlos、chicago

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great!
2023 年 4 月に 6 泊滞在
Fassih Sissaoui Act Front Office Manager からの返信 (投稿日 : 2023 年 6 月 21 日)
Dear Mr.Carlos , Greetings from Royal Central the Palm! Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Yours truly,

6/10 (普通)

Justin

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
We liked the staff’s eagerness to help the guests and the beach access. We did not like how limited the gym facility was, we did not like how expensive the drinks were, we did not like the fact that our view was a dirt lot that was littered with trash, and we did not like how crowded the beach and pool area felt during the day.
2023 年 4 月に 4 泊滞在
FOMからの返信 (投稿日 : 2023 年 4 月 24 日)
Dear Mr.Justin,Greetings from Royal Central Hotel and Resort the Palm!Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Yours truly, Mohammad RafatFront Office Manager

10/10 (非常に良い)

Omolola

2023 年 4 月に 6 泊滞在

8/10 (良い)

LeAndre

2023 年 3 月に 2 泊滞在

10/10 (非常に良い)

Savannah

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Absolutely amazing!
I have absolutely no complaints about this property! We were welcomed with drinks at check in and the service was great the entire time. The food was incredible with a ton of food options. I got the chance to even go on a jet ski right from the beach. Views and beach access were incredible. I’d definitely recommend this place to anyone!
2023 年 2 月に 3 泊滞在
FOMからの返信 (投稿日 : 2023 年 4 月 24 日)
Dear Value Guest, Greetings from Royal Central Hotel and Resort the Palm! Thank you for having taken time to provide us with your valuable feedback relating to your stay with us. We are sincerely delighted to have met your expectations during your stay. Your helpful comments are much appreciated, and your feedback will help us to continually improve the standard of facilities and services offered to all our guests. We would be very grateful if you could extend your valued comments to our Trip Advisor platform. We look forward to being at your service again in the near future. Yours truly, Mohammad RafatFront Office Manager

2/10 (非常に不満)

Manjot

カップルで旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Na
2023 年 2 月に 5 泊滞在
FOMからの返信 (投稿日 : 2023 年 4 月 24 日)
Dear Value Guest,Greetings from Royal Central Hotel and Resort the Palm! Thank you for taking the time to provide us with your valuable feedback about your stay with us. We are sincerely concerned and apologies that we fell short of your expectations in some areas as mentioned. Your helpful comments are much appreciated, and your feedback will help us continually improve the facilities and services offered to all our guests. We are optimistic you will give us a second chance to be at your service again in the near future.Yours truly, Mohammad RafatFront Office Manager

10/10 (非常に良い)

James

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Everything We Wanted
We went away for a 5 day break and the hotel and staff could not have been better. Exactly as detailed on website and not being as large a hotel as many on the Palm was definitely a major plus for us.
2023 年 2 月に 5 泊滞在
Mohammed Rafat Front Office Managerからの返信 (投稿日 : 2023 年 2 月 20 日)
Dear Mr.James , Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us. We are sincerely delighted to have met your expectations during your stay. Your helpful comments are much appreciated, your feedback about our colleagues will act as a momentum which will help us to continually improve the standard of facilities and services offered to all our guests. We look forward being at your service again in the near future. Yours truly,

10/10 (非常に良い)

SUSANA

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
From arrival to departure the service was amazing! I would definitely recommend and stay here again! Thank you for making my birthday amazing!
2023 年 1 月に 1 泊滞在
Mohammed Rafat Front Office Managerからの返信 (投稿日 : 2023 年 1 月 26 日)
Dear Ms.Susan , Greetings from Royal Central the Palm! Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Yours truly,

10/10 (非常に良い)

Yadier

良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
FOMからの返信 (投稿日 : 2023 年 4 月 24 日)
Dear Value Guest,Greetings from Royal Central Hotel and Resort the Palm! Thank you for the great review of our hotel! We are glad you enjoyed your stay and hope to see you again soon.Yours truly, Mohammad RafatFront Office Manager

4/10 (不満)

satish

気になった点 : 施設のコンディションと設備
Common areas are good so as staff. Balcony door had issues . Bath room sink dont work. TV did not work . I have to call house keeping for this to repair. Expected them to check before allocating room.
Mohamed Rafat からの返信 (投稿日 : 2023 年 1 月 20 日)
Dear Mr.Satish , Greetings from Royal Central the Palm! Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us. We are sincerely concerned and apologies that we fell short on your expectations in some area as mentioned. Your helpful comments are much appreciated, and your feedback will help us to continually improve the standard of facilities and services offered to all our guests. We are optimistic you will give us a second chance to be at your service again in the near future.

4/10 (不満)

philip

グループ旅行
気になった点 : 設備とサービス、施設のコンディションと設備
On the palm
Mohammed Rafat Front Office Managerからの返信 (投稿日 : 2023 年 1 月 7 日)
Dear Mr.Philip ,Greetings from Royal Central the Palm! Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Yours truly,

10/10 (非常に良い)

guillaume

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
Top
Mohammed Rafat Front Office Managerからの返信 (投稿日 : 2023 年 1 月 7 日)
Dear Mr.Guillaume , Greetings from Royal Central the Palm! Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Yours truly,

8/10 (良い)

Håvard

2022 年 12 月に 1 泊滞在
Mohamed Rafat からの返信 (投稿日 : 2023 年 1 月 7 日)
Dear Valued Guest , Greetings from Royal Central the Palm! Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Yours truly,

10/10 (非常に良い)

Gregory、Kennesaw

家族旅行
良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
The view was great and very clean pools as well as the beach front. The staff were very professional and helpful
2022 年 11 月に 7 泊滞在
Mohammed Rafat Front Office Managerからの返信 (投稿日 : 2022 年 11 月 24 日)
Dear Mohammed Banga, Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us. We are sincerely delighted to have met your expectations during your stay. Your helpful comments are much appreciated, your feedback about our colleagues will act as a momentum which will help us to continually improve the standard of facilities and services offered to all our guests. We look forward being at your service again in the near future. Yours truly,

10/10 (非常に良い)

Inge T

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Super god service. Fantastisk personale. Jeg drar tilbake til dette hotellet i Januar igjen.
2022 年 11 月に 4 泊滞在
Mohamed Rafat からの返信 (投稿日 : 2022 年 11 月 17 日)
Dear Mohammed Banga, Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us. We are sincerely delighted to have met your expectations during your stay. Your helpful comments are much appreciated, your feedback about our colleagues will act as a momentum which will help us to continually improve the standard of facilities and services offered to all our guests. We look forward being at your service again in the near future. Yours truly, Mohammed Rafat Front Office Manager

10/10 (非常に良い)

Curdin

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Journey: Frühmorgens schwimmen im Meer oder Fitness im Gym. mit anschliessendem feinem Morgenbuffet; am Hoteleigenen Strand den Tag gut beginnen lassen und gegen Mittag das feine Essen in einem der drei Restaurants geniessen; Ausflug zu den Sehenswürdigkeiten von Dubai und den Abend in der Hoteleigenen Bar auf dem Dach ausklingen lassen bevor man auf das sehr saubere und grosszügige Zimmer geht. Oder dann vielleicht doch noch etwas via Roomservice bestellen. Es bleiben keine Wünsche offen. Wir würden jederzeit gerne wieder hier einchecken und es geniessen.
2022 年 11 月に 4 泊滞在
Mohamed Rafat からの返信 (投稿日 : 2022 年 11 月 12 日)
Dear Curdin , Greetings from Royal Central the Palm! Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Yours truly, Mohammed Rafat Front Office Manager

2/10 (非常に不満)

Dana

10/10 (非常に良い)

Nicole、S. Richmond Hill

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Excellent property, service and friendly staff. Enjoyed my stay there.
2022 年 9 月に 5 泊滞在
Mohamed Rafat からの返信 (投稿日 : 2022 年 11 月 12 日)
Dear Nicole , Greetings from Royal Central the Palm! Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Yours truly, Mohammed Rafat Front Office Manager

10/10 (非常に良い)

Kenia

2022 年 9 月に 1 泊滞在

10/10 (非常に良い)

ARASH

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
Everything was perfect
2022 年 9 月に 8 泊滞在
Mohamed Rafat からの返信 (投稿日 : 2022 年 11 月 12 日)
Dear Arash , Greetings from Royal Central the Palm! Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Yours truly, Mohammed Rafat Front Office Manager

8/10 (良い)

Carl L

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nice pleasant staff very accommodating
2022 年 8 月に 7 泊滞在
Mohammed Rafat Front Office Managerからの返信 (投稿日 : 2022 年 8 月 28 日)
Dear Mr.Carl , Greetings from Royal Central the Palm! Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us. We are sincerely delighted to have met your expectations during your stay. Your helpful comments are much appreciated, and your feedback will help us to continually improve the standard of facilities and services offered to all our guests. We would be very grateful if you could extend your valued comments to our Trip Advisor platform. We look forward being at your service again in the near future. Yours truly,

10/10 (非常に良い)

Okba Akram

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Tres belle expérience. J'ai beaucoup aimé. A recommander.
2022 年 7 月に 9 泊滞在

10/10 (非常に良い)

Mishil

very good
2022 年 6 月に 3 泊滞在
Mohamed Rafat からの返信 (投稿日 : 2022 年 6 月 27 日)
Dear Mishil, Greetings from Royal Central the Palm! Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us. We are sincerely delighted to have met your expectations during your stay. Your helpful comments are much appreciated, and your feedback will help us to continually improve the standard of facilities and services offered to all our guests. We would be very grateful if you could extend your valued comments to our Trip Advisor platform. We look forward being at your service again in the near future. Yours truly, Mohamed Rafat Front Office Manager

6/10 (普通)

Keitha

2022 年 5 月に 1 泊滞在
Moahmed Rafat からの返信 (投稿日 : 2022 年 6 月 27 日)
Dear Keitha, Greetings from Royal Central the Palm! Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Yours truly, Mohamed Rafat Front Office Manager

10/10 (非常に良い)

Leandra

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
sehr gut
2022 年 5 月に 6 泊滞在
Mohamed Rafat からの返信 (投稿日 : 2022 年 6 月 27 日)
Dear Leandra, Greetings from Royal Central the Palm! Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us. We are sincerely delighted to have met your expectations during your stay. Your helpful comments are much appreciated, and your feedback will help us to continually improve the standard of facilities and services offered to all our guests. We would be very grateful if you could extend your valued comments to our Trip Advisor platform. We look forward being at your service again in the near future. Yours truly, Mohamed Rafat Front Office Manager

6/10 (普通)

Antonella

出張
良かった点 : 清潔度、スタッフとサービス
2022 年 5 月に 3 泊滞在
Mohammad Rafatからの返信 (投稿日 : 2022 年 5 月 13 日)
Dear Valued Guest, Greetings from Royal Central the Palm! Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Yours truly, Mohammad Rafat Front Office Manager

2/10 (非常に不満)

Jorge

家族旅行
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Estancia nefasta.
Hotel que no recomiendo para nada. No respetan las normas covid ningun huesped con mascarilla y el personal no dice nada siendo obligatoria. La piscina un cachondeo la gente reservandose las hamacas dejando una toalla y el personal no dice absolutamente nada. Consigna desastrosa como el hotel no es centrico no hay afluencia de taxis y los pocos que pasan el hotel los hecha fuera para que uses los suyos a un precio desorbitado. La comida un desastre rancho y malo. El servicio de water sports no es ni medio serio porque puedes hasta regatear con los preciosm
2022 年 4 月に 4 泊滞在
Oscar Amianiからの返信 (投稿日 : 2022 年 5 月 6 日)
Dear Guest, Greetings from Royal Central the Palm! Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Yours truly, Mohammad Rafat Front Office Manager

4/10 (不満)

Santa

2022 年 4 月に 4 泊滞在