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グランド レジェンシー ドーハ、ワイドハムの商標コレクションの口コミ

3.5 out of 5
グランド レジェンシー ドーハ、ワイドハムの商標コレクション
Jawaan Street, Sports Roundabout, Al Sadd Distict, Doha, Ad Dawhah

口コミ

8.4

とても良い

評価 10 - 250 件の口コミ中 124 件が非常に良い" "
評価 8 - 250 件の口コミ中 75 件が良い" "
評価 6 - 250 件の口コミ中 31 件が普通" "
評価 4 - 250 件の口コミ中 5 件が不満" "
評価 2 - 250 件の口コミ中 15 件が非常に不満" "

8.8/10

清潔度

8.8/10

スタッフとサービス

8.2/10

設備とサービス

8.4/10

施設のコンディションと設備

8.2/10

環境への配慮

口コミ

10/10 (非常に良い)

Praveen

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great hotel
2024 年 5 月に 1 泊滞在
Hotel Managementからの返信 (投稿日 : 2024 年 5 月 10 日)
Dear Valued Guest , We appreciate the positive feedback we received! It's wonderful to know that our comfortable accommodations and friendly staff made your stay memorable. We strive to create a welcoming atmosphere for all our guests, and we will continue to go above and beyond to ensure your satisfaction. Hotel Management

10/10 (非常に良い)

Dietmar

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very kind personnel. Close distance to Aspire Region.
2024 年 2 月に 7 泊滞在
Hotel Managementからの返信 (投稿日 : 2024 年 5 月 6 日)
Dear Valued Guest, we appreciate the positive feedback we received! It's wonderful to know that our comfortable accommodations. We strive to create a welcoming atmosphere for all our guests, and we will continue to go above and beyond to ensure your satisfaction. Hotel Management

10/10 (非常に良い)

Myriam

良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
It is gorgeous
2024 年 2 月に 1 泊滞在
Hotel Managementからの返信 (投稿日 : 2024 年 5 月 6 日)
Dear Valued Guest, we appreciate the positive feedback we received! It's wonderful to know that our comfortable accommodations. We strive to create a welcoming atmosphere for all our guests, and we will continue to go above and beyond to ensure your satisfaction. Hotel Management

6/10 (普通)

Sarah

カップルで旅行
Nothing special, old hotel.. Asked for a hairdryer on several occasions but never received. Double room but always 1 small towel. A lot of noise at night.
2024 年 2 月に 9 泊滞在
Hotel Managementからの返信 (投稿日 : 2024 年 5 月 6 日)
Dear Valued Guest, we appreciate the positive feedback we received! It's wonderful to know that our comfortable accommodations. We strive to create a welcoming atmosphere for all our guests, and we will continue to go above and beyond to ensure your satisfaction. Hotel Management

8/10 (良い)

Clive

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Hotel was good but room was a little tired. Staff were excellent. Close to Metro
2024 年 1 月に 6 泊滞在
Hotel Managementからの返信 (投稿日 : 2024 年 5 月 6 日)
Dear Valued Guest, we appreciate the positive feedback we received! It's wonderful to know that our comfortable accommodations. We strive to create a welcoming atmosphere for all our guests, and we will continue to go above and beyond to ensure your satisfaction. Hotel Management

10/10 (非常に良い)

宿泊されたお客様

出張, 家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
We had a wonderful stay, we started with 2 days and extended 2 additional days, we got an amazing experience Samuel and Ousman from Security are great the Manager and the reception staff are so professional all the hotel staff is amazing great place to stay in Doha
2023 年 12 月に 2 泊滞在

2/10 (非常に不満)

Naman

出張
良かった点 : スタッフとサービス
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
Poor !! At the max it’s a 3 star and not 5 star
2023 年 11 月に 11 泊滞在
Hotel Managementからの返信 (投稿日 : 2024 年 5 月 6 日)
Dear Mr. Ali , Warm Greetings from Grand Regency Hotel Doha! Thank you so much for taking your valued time to provide us with your feedback following your Recent stay at Grand Regency Doha Hotel. We were concerned about the unpleasant experience you had in our hotel. Please note that we have spoken to our management regarding the issues to ensure corrective actions are implemented. If you would like to get in touch with any further concern, please feel free to email ino@grandregencydoha.com Kind Regards Hotel Management

2/10 (非常に不満)

Niall

良かった点 : 設備とサービス
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Air con did not work (broken at 12 degrees c- VERY COLD) & cold shower. Eye glasses still under bed, white sheets very dirty and stained. Pillows very firm and stained. Really horrible cleanliness. I complained at front desk and gave me new room, exactly the same happened. 2 rooms later i got an acceptable room but very shocked at how dirty and broken the hotel was.
2023 年 11 月に 1 泊滞在
Hotel Managementからの返信 (投稿日 : 2023 年 12 月 13 日)
Dear Valued Guest, Warm Greetings from Grand Regency Hotel Doha! Thank you so much for taking your valued time to provide us with your feedback following your Recent stay at Grand Regency Doha Hotel. We were concerned about the unpleasant experience you had in our hotel. Please note that we have spoken to our management regarding the issues to ensure corrective actions are implemented. If you would like to get in touch with any further concern, please feel free to email ino@grandregencydoha.com Kind Regards Hotel Management

10/10 (非常に良い)

Mudrik Omar Suleiman

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great staff and location. Would definitely stay again.
2023 年 10 月に 7 泊滞在
Hotel Managementからの返信 (投稿日 : 2024 年 5 月 6 日)
Dear Valued Guest, we appreciate the positive feedback we received! It's wonderful to know that our comfortable accommodations. We strive to create a welcoming atmosphere for all our guests, and we will continue to go above and beyond to ensure your satisfaction. Hotel Management

10/10 (非常に良い)

Md Nurul Mumin

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nice and tidy room. Staff members are very friendly
2023 年 10 月に 4 泊滞在
Hotel Managementからの返信 (投稿日 : 2024 年 5 月 6 日)
Dear Valued Guest, we appreciate the positive feedback we received! It's wonderful to know that our comfortable accommodations. We strive to create a welcoming atmosphere for all our guests, and we will continue to go above and beyond to ensure your satisfaction. Hotel Management

6/10 (普通)

Dr. Maher

出張, カップルで旅行
良かった点 : スタッフとサービス
Carpet is so old and rooms has a washed carpet smell ... Youbshould change soon ... it is downgrading your hotel Also curtains and old Nd cheap and doesnt block day light
2023 年 7 月に 2 泊滞在

8/10 (良い)

Usman

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The loaction is ideal in the heart of the city. The hotel is getting dated and need update of facilities.
2023 年 7 月に 1 泊滞在
Hotel Managementからの返信 (投稿日 : 2023 年 7 月 20 日)
Dear Valued Guest, We appreciate the positive feedback we received! It's wonderful to know that our comfortable accommodations . We strive to create a welcoming atmosphere for all our guests, and we will continue to go above and beyond to ensure your satisfaction. Hotel Management

10/10 (非常に良い)

Hamad

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Easy check in with friendly staff lots of options in room dining
2023 年 7 月に 1 泊滞在
Hotel Managementからの返信 (投稿日 : 2023 年 7 月 20 日)
Dear Valued Guest, We appreciate the positive feedback we received! It's wonderful to know that our comfortable accommodations . We strive to create a welcoming atmosphere for all our guests, and we will continue to go above and beyond to ensure your satisfaction. Hotel Management

10/10 (非常に良い)

MOHAMMED

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 6 月に 4 泊滞在
Hotel Managementからの返信 (投稿日 : 2023 年 7 月 20 日)
Dear Valued Guest, We appreciate the positive feedback we received! It's wonderful to know that our comfortable accommodations . We strive to create a welcoming atmosphere for all our guests, and we will continue to go above and beyond to ensure your satisfaction. Hotel Management

2/10 (非常に不満)

Awad

気になった点 : スタッフとサービス、施設のコンディションと設備
Never Stay again in Grand Regency Hotels
Starting from chick in the person there was very slow and he couldn't find our reservation, later on when we went to the room the smoking smell were all over the place even when our room was nonsmoking, and during our stay suddenly room door opened and there was another guest entering the room when we spook to the reception they gave the other guest the same room that we booked, moreover we suffer from food poising after we had denier from the hotel the doctor say that the food you ate was bad. it was very bad experience and I will never go back to the same hotel or any Grand Regency hotels.
2023 年 3 月に 1 泊滞在

8/10 (良い)

Hassan

Hotel Managementからの返信 (投稿日 : 2024 年 5 月 6 日)
Dear Valued Guest, we appreciate the positive feedback we received! It's wonderful to know that our comfortable accommodations. We strive to create a welcoming atmosphere for all our guests, and we will continue to go above and beyond to ensure your satisfaction. Hotel Management

10/10 (非常に良い)

TUNCAY

2022 年 10 月に 3 泊滞在

4/10 (不満)

David A

良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
Leider sehr in die Jahre gekommen
Das Hotel hat 2012 ein Certificate of Excellence von Trip Advisor erhalten. Allerdings hat es den Eindruck, dass seither nichts mehr am Hotel gemacht wurde (auch keine Fenster mehr geputzt. Des erste Zimmer war ein "Hasenstall". Man muss sagen, dass man mir nach meiner Beschwerde anstandslos ein grosses executive ZImmer zum gleichen Preis angeboten hat. Das war sehr kulant und 5* wert. Auch spielt die Musik in der Lobby das selbe Lied in Dauerschleife, was einem mit der Zeit schrecklich auf die Nerven geht.
2022 年 9 月に 2 泊滞在

10/10 (非常に良い)

Brandy、Lawton

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great hotel! Just parking /valet are always jammed with limited space
2022 年 9 月に 1 泊滞在
Hotel Managementからの返信 (投稿日 : 2024 年 5 月 6 日)
Dear Valued Guest, we appreciate the positive feedback we received! It's wonderful to know that our comfortable accommodations. We strive to create a welcoming atmosphere for all our guests, and we will continue to go above and beyond to ensure your satisfaction. Hotel Management

10/10 (非常に良い)

Mohammad、Doha

2022 年 8 月に 1 泊滞在
Hotel Managementからの返信 (投稿日 : 2024 年 5 月 6 日)
Dear Valued Guest, we appreciate the positive feedback we received! It's wonderful to know that our comfortable accommodations. We strive to create a welcoming atmosphere for all our guests, and we will continue to go above and beyond to ensure your satisfaction. Hotel Management

4/10 (不満)

Boris

出張
気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
2022 年 8 月に 20 泊滞在

8/10 (良い)

ibrahim

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Worth the value
Staff was very helpful. The location of hotel is good. AC and appliances working well.
2022 年 7 月に 3 泊滞在

8/10 (良い)

HS

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2022 年 7 月に 3 泊滞在

10/10 (非常に良い)

RAHAT

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Best hotel
Great location and services
2022 年 7 月に 1 泊滞在

10/10 (非常に良い)

Usman

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great location, good service and hotel has all the facilities with great staff
2022 年 6 月に 12 泊滞在

2/10 (非常に不満)

Zeyad m

良かった点 : スタッフとサービス
気になった点 : 設備とサービス、施設のコンディションと設備
I want to usethe pool and swim but water was very dark color in the pool and dirty I have photos open request and lots of ppl . No space or clear water to swim
2022 年 7 月に 1 泊滞在

8/10 (良い)

Abdulla

気になった点 : スタッフとサービス
2022 年 5 月に 2 泊滞在

10/10 (非常に良い)

Hassan

家族旅行
良かった点 : 清潔度、スタッフとサービス、客室の快適度
2022 年 5 月に 2 泊滞在

10/10 (非常に良い)

Hassan

家族旅行
良かった点 : 施設のコンディションと設備、客室の快適度
2022 年 5 月に 3 泊滞在

10/10 (非常に良い)

Bahadir

2022 年 3 月に 1 泊滞在

10/10 (非常に良い)

Ahmad

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Staff is very friendly. Very neat environment. Easy to approach
2022 年 3 月に 1 泊滞在

10/10 (非常に良い)

MOHAMAD

2021 年 8 月に 1 泊滞在

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Quiet sleep good pillows
2021 年 4 月に 2 泊滞在

10/10 (非常に良い)

Aydin

2019 年 12 月に 4 泊滞在

8/10 (良い)

宿泊されたお客様

出張
良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
convenient to HMC Medical center. fast room service
2019 年 12 月に 6 泊滞在

10/10 (非常に良い)

Hamad

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
يستحق التجربة
المكان ممتاز .. والاقامة مريحة
2019 年 12 月に 1 泊滞在
Hotel Managementからの返信 (投稿日 : 2019 年 12 月 7 日)
Dear Valued Guest, Thank you for taking the time to share your positive experience in our Hotel! It is our pleasure to know that you have enjoyed your stay with us. We look forward to welcoming you again. Sincerely, Hotel Management

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2019 年 11 月に 1 泊滞在
Hotel Managementからの返信 (投稿日 : 2019 年 12 月 7 日)
Dear Valued Guest, Thank you for taking the time to share your positive experience in our Hotel! It is our pleasure to know that you have enjoyed your stay with us. We look forward to welcoming you again. Sincerely, Hotel Management

10/10 (非常に良い)

Benjamin

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Comfortable amd friendly
I stay at this hotel regularly. It is not only very comfortable with great staff but is in a good location. Has a good gym for a hotel this size.
2019 年 10 月に 14 泊滞在
Hotel Managementからの返信 (投稿日 : 2019 年 10 月 20 日)
Dear Valued Guest, Thank you for taking the time to share your positive experience in our Hotel! It is our pleasure to know that you have enjoyed your stay with us. We look forward to welcoming you again. Sincerely, Hotel Management

2/10 (非常に不満)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I had problems with check in i got the confirmation number but they didnt so i had to screen shot my recipt
2019 年 9 月に 1 泊滞在

2/10 (非常に不満)

宿泊されたお客様

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
One Bed for 3 Adults
Horrible experience. We have reserved their suite specifically mentioning for 3 adults and we were shocked to see that they have only one double bed available in the room. After a discussion with hotel management, we came to no cost effective solution and 3 of us ended up sleeping in the same bed.
2019 年 9 月に 4 泊滞在
Hotel Managementからの返信 (投稿日 : 2019 年 9 月 11 日)
Dear Valued Guest, We’re sorry to hear your disappointment during your stay and we agree that this is not acceptable. Our goal is total satisfaction of guests and to provide a positive experience. It’s important for us that customers are more than satisfied and we would like to take the opportunity to improve on our services. Sincerely, Hotel Management

10/10 (非常に良い)

Abdulla

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2019 年 9 月に 1 泊滞在
Hotel Managementからの返信 (投稿日 : 2019 年 9 月 11 日)
Dear Valued Guest, Thank you for taking the time to share your experience in our Hotel! We look forward to welcoming you again. Sincerely, Hotel Management

8/10 (良い)

Bhaskar、kolkata

良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
気になった点 : スタッフとサービス
Good Property but bad service
Good property with bad service. We checked in late night, room was good with great space, however, phone was not charged, had to use toilet phone for connection. For 2 nights 1 day phone was not fixed.
2019 年 6 月に 2 泊滞在
Hotel Managementからの返信 (投稿日 : 2019 年 6 月 19 日)
Dear Valued Guest, Thank you for your stay with us and for sharing your experience. We were pleased to know that you liked the Hotel but we’re sorry to hear there were some issues with the phone. Please rest assured we have addressed this with the team to ensure we improve on this. Sincerely, Hotel Management

2/10 (非常に不満)

宿泊されたお客様

2019 年 3 月に 9 泊滞在
Hotel Managementからの返信 (投稿日 : 2019 年 5 月 30 日)
Dear Valued Guest, We’re sorry to hear your disappointment during your stay. Our goal is total satisfaction of guests and to provide a positive experience. It’s important for us that customers are more than satisfied and we would like to take the opportunity to improve on our short-comings. Please let us know any issues faced during your stay in our Hotel to address accordingly. Sincerely, Hotel Management

10/10 (非常に良い)

宿泊されたお客様

出張, 小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
My Family and i loved the property, it is very nice one and very calm one. The staff as well is very friendly and speak different languages.
2019 年 5 月に 3 泊滞在
Hotel Managementからの返信 (投稿日 : 2019 年 5 月 26 日)
Dear Valued Guest, Thank you for your stay with us and for sharing your experience. We were pleased to know that you liked the (size of the room) but we’re sorry to hear there were some issues with (temperature). Please rest assured we have addressed this with the team to ensure we improve on this. Sincerely, Hotel Management

10/10 (非常に良い)

宿泊されたお客様

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
All things happen from i com to hotel and room it’s great
2019 年 4 月に 1 泊滞在
Hotel Managementからの返信 (投稿日 : 2019 年 5 月 5 日)
Dear Valued Guest, Thank you for taking the time to share your positive experience in our Hotel! It is our pleasure to know that you have enjoyed your stay with us. We look forward to welcoming you again. Sincerely, Hotel Management

2/10 (非常に不満)

宿泊されたお客様

出張
良かった点 : 清潔度
気になった点 : スタッフとサービス、施設のコンディションと設備
Fire closed the Hotel during my stay. No ability to confirm checkout
2019 年 3 月に 2 泊滞在
Hotel Managementからの返信 (投稿日 : 2019 年 4 月 11 日)
Dear Valued Guest, We’re sorry to hear your disappointment during this incident. Our top-most priority are our guest's safety. It’s important for us that customers are more than satisfied. Please rest assured we have addressed this with the team to ensure we improve on this. Sincerely, Hotel Management

2/10 (非常に不満)

宿泊されたお客様

気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
2019 年 3 月に 2 泊滞在
Hotel Managementからの返信 (投稿日 : 2019 年 4 月 11 日)
Dear Valued Guest, Thank you for your stay with us and for your honest rating. Please feel free to share with us the areas where and when you were unsatisfied during your stay so to improve our services. Sincerely, Hotel Management

8/10 (良い)

JI HUN

良かった点 : スタッフとサービス
2019 年 3 月に 1 泊滞在
Hotel Managementからの返信 (投稿日 : 2019 年 4 月 11 日)
Dear Valued Guest, Thank you for taking the time to share your positive rating for our Hotel! It is our pleasure to know that you have enjoyed your stay with us. Please feel free to share with us when and where you were unsatisfied during your stay so to improve our services. We look forward to welcoming you again. Sincerely, Hotel Management

8/10 (良い)

AMINE GABRIEL

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2019 年 3 月に 1 泊滞在
Hotel Managementからの返信 (投稿日 : 2019 年 4 月 11 日)
Dear Valued Guest, Thank you for taking the time to share your positive rating for our Hotel! It is our pleasure to know that you have enjoyed your stay with us. Please feel free to share with us when and where you were unsatisfied during your stay so to improve our services. We look forward to welcoming you again. Sincerely, Hotel Management

2/10 (非常に不満)

宿泊されたお客様

小さなお子様連れの家族旅行, グループ旅行
気になった点 : スタッフとサービス、施設のコンディションと設備
Wen I come to hotel at 3 bm They take my ID & take 300 qr for extra after that thy told me the room it’s not ready and it’s taking 30 minutes to be ready After that I go to take my food and come back at 4 o’clock. I go to manager to take my room key He said the room it’s not ready yet... I take my room at 4:30
2019 年 3 月に 1 泊滞在
Hotel Managementからの返信 (投稿日 : 2019 年 4 月 11 日)
Dear Valued Guest, Thank you for your stay with us and for sharing your experience. We're sorry to hear there were some issues with the room check-in. Please rest assured we have addressed this with the team to ensure we improve on this. Sincerely, Hotel Management