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"Very friendly and helpful staff, great spa."

"It was great! The hotel is beautiful! The personnel was extra kind and careful, the food was great! "

"Everything was perfect ! Maria "

"It was a decent stay: hot water, clean rooms, right next to the market, and easy to catch a cab. We heard the area was a bit dangerous, but we didn't have any issues, and the hotel is locked up at night. The only issue is you have to ring the doorbell to be let in, and you can hear the buzz all throughout the hotel, so we were woken up multiple times."

"Amazing staff and very clean facilities."

"Lovely place to stay "

"Muy limpio, el personal muy muy amable, está en las afueras de la ciudad pero es muy tranquilo "

"Family owned. Well located. Clean and very reasonable price. Andre was helpful and accommodating. Would highly recommend."

"It was like visiting a family in a beautiful camp, close to all the famous activities such as La Casa del Árbol. "

"Our host was very nice, helpful, and knowledgeable about the area. Breakfast was great!"

"Perfect location and excellent service "

"Es un sitio muy bonito pero es caro "

"Great location!"

"Excelente! Nice hotel and restaurant. "

"I have stayed here twice. It’s a nice, comfortable room close to downtown but far enough from the loudest part of the area. Very safe location, I was able to walk around late at night without worries. The best part was the excellent service from the front desk staff. Extremely accommodating person at the front desk who was very responsive to our needs and gave a personalized experience. I have managed hospitality and travelled extensively and this stay I received some of the best service...

"Excelente"

"Room was clean, friendly staff and comfy beds we enjoyed our stay..."

"Extremely friendly and well maintained with breathtaking views"

"Well situated in Baños, friendly staff when there and great breakfast. The only issue, no warm water to take a well deserved shower at the end of the day."