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"Ac was not working and bathroom was not clean. Other than that, all good"

"Clean and tidy room and helpful staff"

"The reception and bar staff as superb, the hotel is jn a central location, easy to access and rooms can be accessed by lift or stairs. The breakfast buffet is 5stars - so much choice for continental choice - full English is not a tradition here so please don’t expect black pudding and beans as it’s continental but the food is perfect. The rooms were not cleaned daily - although we are clean, maybe fresh towels on the 3rd day would have been nice. Also we had to ask for pillows. The spa facility was out of action and I was only notified the day before travelling so cancellation was not an option. I would have preferred to know sooner or offered alternative. Would I book again, Kosice yes, this hotel, no sorry "

"The place was perfect for our needs. Very difficult to find. "

"All was perfect, nice installation and amenities according to the expectations"

"The hotel room was nice and clean and quite spacious. Unfortunately, no hand towels were provided, the shower door let the water out and made the bathroom floor very wet which is quite dangerous. The bathroom door lock didn't work. The receptionists were very polite and helpful. The breakfast offered nice food selection . "

"Great staff, beautiful hotel, and perfect location. "

"We had a great stay at the Kempinski High Tatrus. This hotel had an established, genuinely 5 star feel. It knows what it is, and delivers brilliantly. The setting is outstanding, with a frozen lake and snow on the ground, but we didn’t see a cloud in 4 days. The service is great, and the breakfast generous. The room was spacious and the bed was comfortable; there is a pillow and duvet menu… all in a great stay. "

"Really helpful staff, thoroughly enjoyed spa facilities and pick up service from airport very efficient. Loved our stay. "