グラナダの結婚式場のあるホテル

「They denied us the room due to my medical alert service dog. They claimed it was a pet even with my paper work, certificates and vest! Worse they lied to hotel.com claiming they would give us the room for an extra $100 and refused refund. We reserved and arrived less than 24 hrs later and we lost a room we did not use almost $400. They said my service dog was unsanitary to the other guests and refused us entry. At 9pm at night we had to find another hotel! Horrible experience 」

「Very convenient location. Only one staff can speak English. I wish they put a doorbell in the front gate so they can hear that people are coming. They always lock the front gate and most of the time I have to shout to alert them that I’m at the gate. I wish they laundry the pillow cases, towels, and bed sheets so well, coz it smells musty. Breakfast is good. 」

「Le personnel est très accueillant et toujours prêt à nous aider. Pour ce qui est de l’établissement, la section piscine était en rénovation, donc nous n’avons pas pu en profiter.」

「歩いて5分以内に湖があり、レストランも多いです。早朝出発の為食事が取れなかったので、リンゴとヨーグルトを用意してくれました。」

「Perfect location, friendly staff and great pool.」

「Wow this place was amazing. Loved all the building colors, the plants, the pools. The room was spacious and the bathroom was perfect. A little dark, but better to keep the temperature down. Breakfast was copious and delicious! And the price was great I hope the new owners don’t ch age this by doing unneeded renovations!」

「El personal muy atento , está ubicado en un buen lugar , me sentí muy segura, la limpieza no estaba muy buena en el área de bañarse estaba tupido 」

「Hotel needs maintenance ASAP, great rooms and and great bathroom nice hotel nice experience just needs some TLC」

「Great property, good looking grounds, the staff were friendly and hard working. It's a shame i was there during this Covid outbreak and so the hotel and city were empty. My room wasn't the greatest in the sense that the shower didn't work quite well and the hand and face towels we were given were stained and hence looked dirty and were actually NOT changed when the room was serviced.」

「Fantastic hotel. Lovely pool, comfortable rooms. Friendly staff. Short walk to the main historic centre. Overall a lovely hotel. 」