Great property, good looking grounds, the staff were friendly and hard working. It's a shame i was there during this Covid outbreak and so the hotel and city were empty. My room wasn't the greatest in the sense that the shower didn't work quite well and the hand and face towels we were given were stained and hence looked dirty and were actually NOT changed when the room was serviced.
宿泊されたお客様
2020 年 3 月に 2 泊滞在
10/10 (非常に良い)
宿泊されたお客様
2020 年 4 月 1 日
良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
宿泊されたお客様
2020 年 3 月に 4 泊滞在
6/10 (普通)
Hazriq、Buenos Aires
カップルで旅行
2020 年 3 月 19 日
良かった点 : 清潔度、スタッフとサービス
Beautiful building. Biggest pool in Granada. Staff were amazing and helpful. Hotel was within walking distance to the main tourist areas.
When we arrived, the area around the hotel had a power cut which lasted until late evening. No fan/aircond. No phone service (we needed to make some phone calls). Got upgraded to a big beautiful room because they were doing renovations to the rooms we booked. Got the furthest room there was. Wifi did not work. Shower didn't work. No hot water. Room was next to a street where we constantly heard noise.
Hazriq
2020 年 3 月に 2 泊滞在
8/10 (良い)
宿泊されたお客様
家族旅行
2020 年 3 月 19 日
良かった点 : スタッフとサービス、設備とサービス
Excellent location, great staff, and customer service. Part of the Hotel is under construction and the noise starts at 7AM. The bathrooms need renovation and the rooms in general need simple better amenities, for example newer and more towels.
宿泊されたお客様
2020 年 3 月に 2 泊滞在
10/10 (非常に良い)
宿泊されたお客様
2020 年 3 月 16 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
宿泊されたお客様
2019 年 12 月に 1 泊滞在
10/10 (非常に良い)
宿泊されたお客様
グループ旅行
2020 年 3 月 10 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This property was gorgeous in every way! Cannot wait to stay here again!
宿泊されたお客様
2020 年 3 月に 3 泊滞在
8/10 (良い)
宿泊されたお客様
出張
2020 年 3 月 9 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Buena atención del personal y además,, tiene estacionamiento.
宿泊されたお客様
2020 年 3 月に 2 泊滞在
6/10 (普通)
宿泊されたお客様
2020 年 3 月 4 日
良かった点 : 清潔度
The hotel is in a great location. The antique building is beautiful & the pool is fabulous. My room was clean, as was the lobby area. My negative comments would be about the bed linens & towels. The hotel management should replace them as soon as possible as they have seen better days. In addition, the shower in my room was very difficult to manage.
宿泊されたお客様
2020 年 2 月に 15 泊滞在
8/10 (良い)
Carlos、Diamond Bar, California
家族旅行
2020 年 2 月 29 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Staff very friendly and cooperative, food was good