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Holiday Inn Downtown - Mercy Area by IHG

3.0 star property
Hotel with free airport shuttle, a quick walk to Iowa Events Center

Choose dates to view prices

Photo gallery for Holiday Inn Downtown - Mercy Area by IHG

Exterior
Exterior
1 bedroom, premium bedding, pillowtop beds, laptop workspace
Indoor pool
Fitness facility
Experience the vibrant city life at Holiday Inn Downtown - Mercy Area, an IHG Hotel. Enjoy a delicious meal at Genevieve Restaurant, unwind with a good book from the library or take a refreshing dip in the indoor pool.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast available
  • Bar
  • Pool
  • Housekeeping
  • Gym
The current price is ￥15,041
￥16,846 total
includes taxes & fees
Sep 5 - Sep 6

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room, 1 King Bed

1 bedroom, premium bedding, pillowtop beds, laptop workspace

Standard Room, 1 King Bed

8.4 out of 10
Very good
(36 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Pillow menu
Separate bedroom
Premium bedding
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

1 bedroom, premium bedding, pillowtop beds, laptop workspace

Standard Room

8.0 out of 10
Very good
(14 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Pillow menu
Separate bedroom
Premium bedding
Blackout drapes/curtains
  • 27 sq m
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Double Beds

1 bedroom, premium bedding, pillowtop beds, laptop workspace

Standard Room, 2 Double Beds

7.8 out of 10
Good
(36 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Pillow menu
Separate bedroom
Premium bedding
Blackout drapes/curtains
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Queen Beds

1 bedroom, premium bedding, pillowtop beds, laptop workspace

Standard Room, 2 Queen Beds

7.8 out of 10
Good
(15 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Pillow menu
Separate bedroom
Premium bedding
Blackout drapes/curtains
  • 27 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed

1 bedroom, premium bedding, pillowtop beds, laptop workspace

Premium Room, 1 King Bed

8.0 out of 10
Very good
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Pillow menu
Separate bedroom
Premium bedding
  • 36 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Accessible (Communications, Accessible Tub)

1 bedroom, premium bedding, pillowtop beds, laptop workspace

Standard Room, 1 Double Bed, Accessible (Communications, Accessible Tub)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Pillow menu
Separate bedroom
Premium bedding
Blackout drapes/curtains
  • Sleeps 2
  • 1 Double Bed

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8.2 out of 10, Very Good, 1,003 reviews
The price is ￥11,468
￥12,844 total
includes taxes & fees
Sep 1 - Sep 2
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About the neighborhood

Map
50314, IA, Des Moines, 1050 6th Ave

What's nearby

  • Iowa Events Center - 5 min walk - 0.4 km
  • Casey's Center - 10 min walk - 0.8 km
  • Des Moines Civic Center - 16 min walk - 1.4 km
  • Drake University - 2 min drive - 2.1 km
  • Principal Park - 2 min drive - 2.1 km

Getting around

  • Des Moines International Airport (DSM) - 22 min drive

Restaurants

  • ‪Northern Vessel - ‬12 min walk
  • ‪McDonald's - ‬7 min walk
  • ‪Jethro's Bbq All Stars - ‬13 min walk
  • ‪Buzzard Billy's - ‬13 min walk
  • ‪Bud Zone - ‬12 min walk

About this property

Holiday Inn Downtown - Mercy Area by IHG

Hotel near Iowa Events Center
Located close to Community Choice Credit Union Convention Center and Casey's Center, Holiday Inn Downtown - Mercy Area by IHG provides a free roundtrip airport shuttle, a terrace, and a library. The on-site American cuisine restaurant, Genevieve Restaurant, offers breakfast, lunch, dinner, and kids' meals. Free in-room WiFi, with speed of 50+ Mbps, is available to all guests, along with dry cleaning/laundry services and a bar.
You'll also enjoy the following perks during your stay:
  • An indoor pool
  • Buffet breakfast (surcharge), express check-out, and express check-in
  • A TV in the lobby, a 24-hour front desk, and smoke-free premises
  • Wedding services, an elevator, and a banquet hall
  • Guest reviews speak highly of the helpful staff
Room features
All 251 rooms feature comforts such as premium bedding and pillow menus, as well as thoughtful touches like laptop-friendly workspaces and air conditioning.
More conveniences in all rooms include:
  • Pillowtop mattresses and rollaway/extra beds (surcharge)
  • Bathrooms with designer toiletries and hair dryers
  • LCD TVs with premium channels
  • Refrigerators, microwaves, and coffee/tea makers

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Free roundtrip airport shuttle from 7:00 AM to 10:30 PM at scheduled times
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 10.95 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Cityscape Lounge
  • Genevieve Restaurant

Things to do

  • Gym
  • Indoor pool
  • Library
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business center
  • 4 meeting rooms
  • 8,999 square feet of conference space

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 10 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 11.20 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 10.95 per person
  • Rollaway bed fee: USD 11.20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Downtown Mercy Area
Holiday Inn Mercy
Holiday Inn Mercy Hotel
Holiday Inn Mercy Hotel Downtown Area
Holiday Inn Downtown Mercy Area Hotel Des Moines
Holiday Inn Downtown Mercy Area Hotel
Holiday Inn Downtown Mercy Area Des Moines

Frequently asked questions

Does Holiday Inn Downtown - Mercy Area by IHG have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Holiday Inn Downtown - Mercy Area by IHG?

As of Aug 30, 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Downtown - Mercy Area by IHG on Sep 5, 2025 start from ￥15,041, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Holiday Inn Downtown - Mercy Area by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Holiday Inn Downtown - Mercy Area by IHG?

There is free parking nearby.

What time is check-in at Holiday Inn Downtown - Mercy Area by IHG?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Holiday Inn Downtown - Mercy Area by IHG?

Check-out is at 11 AM.

Does Holiday Inn Downtown - Mercy Area by IHG provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs 7:00 AM–10:30 PM at scheduled times.

Where is Holiday Inn Downtown - Mercy Area by IHG located?

Located in Downtown Des Moines, this hotel is within a 10-minute walk of Iowa Events Center, Community Choice Credit Union Convention Center, and Casey's Center. Des Moines Civic Center and Hoyt Sherman Place are also within 1 mi (2 km).

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Holiday Inn Downtown - Mercy Area by IHG Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 425 out of 1008 reviews
Rating 8 - Good. 294 out of 1008 reviews
Rating 6 - Okay. 160 out of 1008 reviews
Rating 4 - Poor. 72 out of 1008 reviews
Rating 2 - Terrible. 57 out of 1008 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Colton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel.
Stayed 3 nights in Jul 2025

10/10 Excellent

Brenda

We were pleasantly surprised at how nice and comfy this Holiday Inn was! It was nice to know we were coming back to our room at the emd of each long day.
Stayed 3 nights in Aug 2025

10/10 Excellent

Scot

Liked: Cleanliness, amenities
Everything was clean and staff weree very kind!!!
Stayed 2 nights in Jul 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very nice! Rooms were clean. It was busy the night we stayed, but we had no issues with noise disturbances.
Stayed 1 night in Aug 2025

10/10 Excellent

Connor

Liked: Cleanliness, amenities
Great
Stayed 3 nights in Aug 2025

10/10 Excellent

Theresa

Liked: Cleanliness, amenities
Clean!
Stayed 2 nights in Aug 2025

8/10 Good

Raven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I highly recommend this property to others. The staff was helpful and provided excellent customer service.
Stayed 2 nights in Jul 2025

10/10 Excellent

Lidya

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 3 nights in Jul 2025

8/10 Good

Karen

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Nothing necessarily unique about the property. It was very close to the Convention Center which made it convenient. They also had an airport shuttle which was extremely helpful. The hotel itself was very run down but the staff was helpful and courteous
Stayed 9 nights in Jul 2025

10/10 Excellent

Jace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall enjoyed, parking situation kinda sucked due to construction. Expedia also has the address listed wrong, so it took a while to find
Stayed 2 nights in Aug 2025

10/10 Excellent

Linda

Liked: Cleanliness, amenities
Close to Casey evwnt center
Stayed 2 nights in Jul 2025

4/10 Poor

Kristal

Liked: Staff & service
Disliked: Property conditions & facilities
I have to start by saying that the staff were helpful, kind and professional. Aside from that, the
Stayed 2 nights in Aug 2025

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean. Property well cared for. Breakfast wasn’t free, but quite enjoyable.
Stayed 5 nights in Jul 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was great but the parking lot was closed and the pool was small for the size of the hotel.
Stayed 1 night in Jul 2025

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff!
Stayed 1 night in Jun 2025

4/10 Poor

Bhavesh

Disliked: Amenities
Very average
Stayed 1 night in Aug 2025

4/10 Poor

Mary

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Parking lot was closed had to walk a distance
Stayed 1 night in Aug 2025

10/10 Excellent

Rob

Liked: Cleanliness, staff & service
Hated parking garage. What is on the top floor?
Stayed 1 night in Aug 2025

6/10 Okay

Jared

Liked: Cleanliness
Parking lot was closed causing parking issues
Stayed 1 night in Aug 2025

6/10 Okay

Chelsay

Liked: Staff & service
The front desk staff was excellent, and the location was very convenient. However, the cleanliness left much to be desired. I found someone else’s hair on the pillow and sheets. The bathroom lacked a fan, which was uncomfortable
Stayed 2 nights in Aug 2025

6/10 Okay

Cathleen

Liked: Staff & service
The property is not near any restaurants or supermarket so it’s hard to get a meal or take food back to the room
Stayed 1 night in Jul 2025

10/10 Excellent

Seth

Liked: Cleanliness, staff & service, property conditions & facilities
Easy Check-In, relatively clean room, consistent housekeeping. Area nearby wasn't the prettiest but a short walk from downtown Des Moines. Parking lot was under construction and inconvenient
Stayed 2 nights in Jul 2025

6/10 Okay

Riley

Disliked: Cleanliness, amenities, property conditions & facilities
I thought the staff was nice and helpful. But the room needed work. It was dirty and not well kept. The bed was comfy but the bathroom needed work
Stayed 1 night in Aug 2025

6/10 Okay

Jill

Disliked: Property conditions & facilities
Hotel sits over the interstate and it was noisy all night. Homeless in the area, but property had armed security guard in the lobby. Can't walk to restaurants in downtown Des Moines.
Stayed 1 night in Jul 2025

6/10 Okay

Keneisha

Liked: Cleanliness, staff & service, amenities
Everything was good beside it was packed and parking lot as out of service so it was hard to find a place to park.
Stayed 1 night in Jul 2025