We had a great stay at Come Inn. The views were spectacular and the food was very good. Jerry went out of his way to help us with our onward journey, which was much appreciated. Best place to stay when doing the Tiger Leaping Gorge hike!
宿泊されたお客様
2018 年 10 月に 1 泊滞在
2/10 (非常に不満)
Bozworth、Hong Kong
2018 年 10 月 25 日
気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
Needs a lot of work to get out of the Dump category
Bozworth
2018 年 10 月に 1 泊滞在
2/10 (非常に不満)
宿泊されたお客様
2018 年 4 月 8 日
良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
気になった点 : スタッフとサービス
Clean guesthouse, but make sure to confirm booking
Hotel was very comfortable and clean with very friendly staff. However, this was ruined by the attitude of the owner. We had booked a one night stay at the guesthouse during our 2 day hike through Tiger leaping gorge. We received confirmation from Expedia that there is no need for us to reconfirm our booking. Unfortunately when we arrived at the guesthouse we were told that they did not receive the booking and they do not actually collaborate with Expedia. We attempted to resolve this over the phone with the owner who actually told us that this issue has happened before (i.e. guests have booked through expeida and they did not reveive the booking), we then questioned why there was nothing done about it and just said that it was our responsibility to resolve this with expedia. This was a terrible experience for us, we are not sure where the problem was, whether it is with the guesthouse or Expedia, but we were hugely disappointed by the attitude of the owner who was clearly aware of the issue and decided to do nothing about it.