Dear Sachiko, Thank you for choosing to stay with us and for taking the time to share your feedback. We're delighted to hear that you and your child enjoyed your three-night stay in our villa, particularly the spaciousness and the added touches like daily afternoon tea and the foot massage upon check-in.We sincerely apologize for any inconvenience you experienced with the shower pressure and temperature adjustment, as well as the issue with the bathtub stopper. Your comments have been duly noted, and we will address these matters with our maintenance team to ensure they are rectified promptly.Regarding your feedback on the room door, we apologize for the inconvenience caused. We will review the door construction to ensure it meets the standards of ease and security that our guests expect.We're glad to hear that you appreciated the convenience of our private beach access and the flexibility of our pick-up and drop-off services. Our aim is to provide a relaxing and enjoyable experience for all our guests, and we're pleased that we were able to contribute to your overall enjoyment.We regret to learn that there were no Japanese-speaking staff available during your stay. While we do our best to accommodate language preferences, we understand that this was a missed opportunity for you to engage in conversations in Japanese. We will explore options to enhance language support for our guests in the future.Once again, thank you for your valuable feedback. We hope to have the opportunity to welcome you back for another memorable stay, where we can exceed your expectations in every aspect of your experience.

Dear Yu, Thank you for your rating. We are happy that you enjoyed your stay with us. We are looking forward to welcoming you in other future!

Dear Takuya, Thank you for taking the time to share your experience at our three-bed villa. We are delighted to hear that your family enjoyed the spacious accommodation, allowing for a comfortable and exciting stay. It's always great to know that our guests appreciate the size and layout of our villas.We're also pleased that you found our service to be heartfelt and satisfying. Providing excellent service is a top priority for us, and it's gratifying to hear that our efforts were reflected in your experience. Your kind words are truly motivating for our team.We sincerely appreciate your feedback and the time you took to highlight the positive aspects of your stay. If there's anything specific you think we could improve or if you have any suggestions, please feel free to share them. We look forward to the possibility of hosting your family again in the future.

Hi, Thank you for sharing your feedback. We apologize for any inconvenience caused by the noise and presence of cockroaches. However, please note that the neighborhood environment is not within our direct control. We recommend reaching out to the appropriate authorities to address the noise issue, and we will take immediate action to address the pest problem within our premises. Your satisfaction is important to us, and we appreciate your understanding.

Dear Ms. Harue, Greeting from Kayumanis Sanur Private Villa and Spa. Thank you very much for taking so much time to write your review on Hotels.com. We are delighted to know that in overall you have had an enjoyable and relaxing stay in our villa. We always strive to provide the highest level of product, facilities and yet personalized service, hence to receive comments such as yours is very motivating. Once again, thank you very much for choosing to stay in Kayumanis Sanur Private Villa and Spa during your recent visit in the Island of the Gods. We look forward to welcoming you back in the near future.

Dear Bapak Yasuhiro, Greeting from Kayumanis Sanur Private Villa and Spa. Thank you very much for taking so much time to write your review on Hotels.com. We are delighted to know that in overall you have had an enjoyable and relaxing stay in our villa. We always strive to provide the highest level of product, facilities and yet personalized service, hence to receive comments such as yours is very motivating. Once again, thank you very much for choosing to stay in Kayumanis Sanur Private Villa and Spa during your recent visit in the Island of the Gods. We look forward to welcoming you back in the near future.

Hi, Thank you for your feedback. Hope to welcoming you back!

Hi, Thank you for your kind feedback. Hope to welcoming you back to Kayumanis Sanur.

Dear Takakong, Thank you for your feedback regarding the breakfast. We appreciate your input and are constantly working to improve our offerings. We have taken note of your comments and are committed to enhancing the breakfast experience for our guests. We value your patronage and hope to have the opportunity to exceed your expectations in the future.

Hi, Thank you for your feedback! We're delighted to hear that you found our hotel to be very calm and enjoyed the attentive and polite staff. We're also glad to know that there are excellent restaurants in the area that offer takeout options. We appreciate your recommendation and value your feedback. We strive to provide a comfortable and enjoyable experience for our guests, and we hope to have the pleasure of welcoming you back in the future.

Hi, Thank you for your feedback. We are looking forward to welcoming you back!

Dear Murakami, We appreciate your feedback! It's wonderful to hear that the villa has been renewed and now offers even greater comfort compared to last year. While it may be located far from downtown, we're glad that you found it to be the best location for those seeking tranquility. We're delighted that the villa provided a safe and comfortable environment for you and your 2-year-old daughter, even with the extra bed. Thank you for recommending our villa as a perfect choice for relaxation without the need for extensive planning. We value your patronage and hope to welcome you back for another peaceful and enjoyable stay in the future.

Dear Hiroshi, We're thrilled to hear that you had a great experience during your stay at Kayumanis in Sanur! It's wonderful that you chose to return to Bali and found the location of the hotel ideal, with many nearby restaurants to enjoy. We're glad that the presence of Japanese staff provided reassurance, and that they were kind and polite. We're proud to have exceeded your expectations in terms of customer service compared to other luxury hotels. It's fantastic that you discovered a cheap and delicious warung within walking distance. The availability of a free pick-up service and the option to rent bicycles made exploring Sanur Beach convenient for you. We would be delighted to welcome you back in November for another relaxing break. Thank you for your kind words and we look forward to seeing you again soon.

Dear Yoshiyuki, Thank you for your feedback! We're glad to hear that the staff's smiles made you feel relaxed and that you found their kindness to be heartwarming. Having a Japanese staff member was encouraging for you as a Japanese guest, and we're pleased to know that they provided excellent service. We apologize for the issue with the bed and the squeaking sound you experienced. We appreciate your understanding. While the location may be far from the center of Sanur, we're glad that the shuttle service and nearby restaurant made it convenient for you. We would be delighted to welcome you back for another stay, and we look forward to ensuring your comfort and enjoyment once again.

Hi, Thank you for sharing your experience at Kayumanis in Sanur! We're glad to hear that you enjoyed the casual and relaxed atmosphere of Sanur compared to other Kayumanis locations. It's wonderful that the small and rustic town allowed you to have a peaceful and relaxing time. We appreciate your compliments on the impeccable service provided at Kayumanis. Regarding Sanur, it is perceived as a charming area, attracting many repeat visitors seeking tranquility. We understand that it may be slightly inconvenient to access guidebook-listed shops, but we're glad you discovered enjoyable shopping experiences at the town spa and other hidden gems. The Gong restaurant exceeded your expectations and offered outstanding taste and value, which is reflected in being selected as the best restaurant of the year. We're pleased to know that guests, even those not staying at the hotel, come for a quiet and romantic dinner at The Gong. However, we regret to inform you that Miyuki-san is no longer with us. We appreciate your kind words about her assistance and hope to provide you with excellent service from our current team members. Thank you for your recommendation, and we look forward to welcoming you back for another memorable stay.

このたびは数あるバリ島のホテルの中からカユマニスサヌールをご利用いただき誠にありがとうございます。暖かいお言葉、またベッドに関しましての貴重なご意見もいただきありがとうございます。皆様により快適にご滞在いただけますよう今後の改善点として真摯に受け止めてまいります。従業員一同、いつの日かまたお迎えできますことを心よりお待ち申し上げております。

長きにわたりガンサ改めカユマニスサヌールをご愛顧いただき心より感謝申し上げます。今後もおかえりなさいませとお迎えできますホスピタリティを目指し従業員一同日々精進いたす所存ですのでどうぞ宜しくお願い申し上げます。

Hi, Thank you for your kind feedback.

Dear Toshimichi, Thank you for your feedback! We're glad to hear that the hotel lived up to its reputation and provided a very good experience. We appreciate your comment about the lighting in the bathtub at night and understand that Japanese eyes prefer a certain mood rather than a dark feeling. We value your input and will take it into consideration for future improvements. Thank you for choosing our hotel, and we hope to have the opportunity to welcome you back in the future.

Hi, Thank you for your feedback! We're thrilled to hear that you chose to stay at Gansa for your second visit to Bali and that it provided a reassuring experience with the presence of Japanese staff during the day. We're glad that the other butlers were attentive and understanding, even with language barriers. It's wonderful that you enjoyed the quiet villa surrounded by greenery, allowing you to relax by the pool or in the outdoor living room. We appreciate your preference for dining at the restaurant attached to the villa. We're honored to be your favorite villa, and we look forward to welcoming you back on your next trip to Bali. Thank you for your continued support, and we can't wait to create more memorable experiences for you and your family.

Dear Tetsuji, We appreciate your feedback and are glad you had a positive experience with our Japanese staff and enjoyed the warm and comfortable private pool. We apologize for the inconvenience regarding the cleanliness of the room and pool on the day of checkout. Regarding breakfast, we offer a variety of options on our set menu, including Balinese, Indonesian, Continental, American, and Kayumanis breakfast. Thank you for your valuable input.

Hi, Thank you for sharing your experience. We're glad to hear that despite the distance from the beach and downtown area, the free transportation service made it convenient for you to get around. The spacious private pool and comfortable open living room provided a relaxing atmosphere, helping you escape from your daily routine. We apologize for the issue with drainage and appreciate your feedback. It's great that the villa grounds and well-manicured garden left a positive impression on you. Having a Japanese staff member available from 9:00 to 17:00 was helpful for communication and assisting with dinner reservations. Lastly, we're pleased to know that you enjoyed the high-quality spa service, despite the slightly higher price. Thank you for your recommendation, and we hope to have the opportunity to welcome you back in the future.

Dear Shingo, We're glad to hear that you had a comfortable and enjoyable stay! It's great that you found the location convenient for surfing in Keramas and that the area was spacious enough for your group of four. We look forward to welcoming you back next year!

Dear Samy, Thank you for sharing your feedback! We're glad to hear that you were satisfied with your stay at our villa. We're pleased that the actual villa exceeded your expectations in terms of brightness, cleanliness, and spaciousness. It's great to know that the service was good and the price was cheaper compared to others. We appreciate your feedback regarding services for families with children, such as pool fencing, extra beds, and baby float rentals.We apologize for the inconvenience caused by mosquitoes. We take note of your comment about the mosquito repelling mat and will address this issue to improve our guests' experience. Regarding the private beach, we apologize for any confusion caused. We appreciate your understanding.Overall, we're happy to hear that you had a very good experience and that you would like to use our villa again. We look forward to welcoming you back in the future!

Hi, Thank you for being a loyal guest and for choosing to stay with us multiple times! We appreciate your feedback on Kayumanis Sanur and understand that as a privately-owned villa, some facilities may have an older feel. However, we're glad to hear that the spaciousness of the 1BR villa was sufficient and met your needs.We understand that being located in a private house setting, you may occasionally hear the sounds of daily life and neighboring villas, but we're pleased that overall it was a quiet environment. We're glad that having Japanese staff on site helped with any language barriers, but our local staff also make an effort to communicate in broken English and Japanese to ensure a smooth experience.It's great to know that our restaurant prices, including room service, are more affordable compared to other hotels. We appreciate your feedback regarding breakfast options, and we'll take it into consideration to improve our offerings.We're honored to be considered the best villa for you among the various accommodations you've experienced in Bali. Thank you for your continued support and kind words. We look forward to welcoming you back for your next visit!

Hi, Thank you for sharing your positive experience at the hotel. We're delighted to hear that the staff provided excellent service by picking you up within the Sanur area and accommodating your needs, such as providing a microwave oven. It's great to know that you enjoyed the spacious room and delicious food at the restaurant. We appreciate your feedback and look forward to welcoming you back on your future trips. If there's anything else we can assist you with, please let us know.

Dear Baggioken, Thank you for your feedback! We're delighted to hear that you enjoyed the semi-outdoor dining experience and spending time in the living room. It's great that you appreciated being able to connect with nature and experience the presence of insects, birds, and bats. The surrounding private houses and the opportunity to explore the life of Bali on foot and by bicycle added to your enjoyment. We're thrilled that the staff's smile and response made a positive impact on your stay, and we appreciate your kind words. We're glad that the availability of free transportation to the center of Sanur at any time made your experience convenient. Thank you for sharing your feedback, and we look forward to welcoming you back for another wonderful visit in the future.

Hi,Thank you for your feedback! We're delighted to hear that you had a pleasant stay with us after your time in Ubud. It's wonderful that our staff greeted you with a smile and provided prompt responses to your requests and questions. We strive to create a welcoming and hospitable atmosphere for our guests, and we're thrilled that you felt this in every detail. We appreciate your kind words and look forward to welcoming you back for another enjoyable visit in the future.

Hi, Thank you for choosing us for the third time and for sharing your experience. We're thrilled to have been a part of your solo trip, your lunch visits, and now your first-time experience in Bali with your companion. We're glad that you found our villa to be reasonably priced and appreciated our attention to detail in service.We're delighted that you found our free shuttle service within Sanur to be convenient and enjoyed the delicious Gangsa cookies. We apologize if you didn't purchase enough of them this time, but we're glad to hear they were well-received as souvenirs in the past. We appreciate your recommendation of our cookies as a tasty treat to enjoy at the airport.Thank you for your continued support and for mentioning the complimentary cookies in the room and car, allowing you to indulge during your stay. We look forward to serving you again in the future and providing you with more enjoyable experiences.

Dear Tamura, Thank you for sharing your experience with us. We're delighted to hear that you had a fantastic 4-night stay in Sanur and that our Japanese staff member, Taeko, took great care of you. We're glad that the room was prepared for you while you enjoyed lunch at our restaurant.It's wonderful to know that you enjoyed the spaciousness of the villa, the pool, and the relaxing atmosphere during your stay. We're thrilled that you found our hotel to be the best place to unwind and spend quality time.We appreciate your kind words about the service provided by our staff, and we're glad that the drinks in the service refrigerator were tailored to your preferences. We're also pleased to hear that you enjoyed the privacy of the villa and the transfer service to Sanur Beach.We apologize for the inconvenience regarding the spa service but hope to have the opportunity to provide it to you on your next visit to Bali. We're grateful for your kind compliments about our staff's smiles and the enjoyable time you had at our restaurant.Thank you for choosing our hotel, and we look forward to welcoming you back for another memorable stay in the future. Our heartfelt thanks to Taeko-san for taking care of you throughout your stay.

Hi, Thank you for choosing our hotel and for sharing your feedback. We're happy to hear that you had a very comfortable stay and that you would love to return if given the opportunity. We apologize for the inconvenience of having limited amenities in the surrounding area. However, we're glad to know that our hotel provides an ideal setting for those who wish to enjoy their time within the hotel premises. Your appreciation of the value we offer is greatly valued. Thank you for your recommendation, and we look forward to welcoming you back in the future!

Hi, Thank you for your kind review. We are look forward to welcoming you again in the near future.

Dear Alexander, Thank you for your review for your recent stay. We are really happy heard your feedback. This feedback will help other traveler to find their choice for their stay. Once again, thank you for your review and your recent stay. I look forward to welcoming you in the near future.

Dear Pui, Thank you for your rating for us. I look forward to welcoming you in the near future.

Dear Erin, Thank you so much for taking the time to share your wonderful experience at Kayumanis Sanur! We are thrilled to hear that you and your wife have found the perfect villas for your holidays in Bali.It's fantastic to know that our tucked-away location provides a tranquil retreat after exploring the lively tourist spots. We're delighted that you enjoyed the first-class amenities and services that Kayumanis Sanur has to offer. The fact that you found The Gong restaurant's food to be delicious is particularly gratifying. We aim to create a haven where guests can fully immerse themselves in relaxation without needing to venture far for exceptional dining experiences.Your recommendation means a lot to us, and we appreciate your trust in our hospitality. We look forward to welcoming you and your wife back to Kayumanis Sanur for more unforgettable moments in the future.

Dear Oksana, Thank you for your kind review for your recent stay. We look forward to welcoming you again in the enar future.

Dear Mee Jin, Thank you for your kind review for your recent stay. Your review is really help us to provide the best service for all of our guest. We look forward to welcoming you in the near future.

Dear Shin, Thank you for your kind rating.

Dear Robert, Thank you for your kind review for the recent stay. We look forward to welcoming you in the near future.

Dear Mr. Nicol, Thank you for your rating for your recent stay. We are looking forward to welcoming you in the near future.

Dear Kam Wan, Thank you for your kind feedback. We are looking forward to welcoming you in the near future.

Dear Mr. Markus, Thank you for your kind feedback. We are looking forward to welcoming you at Kayumanis Sanur.

Dear Mr. Philip, Thank you for your lovely review! We're thrilled to hear about your positive experience at our property.It's fantastic to know that you found our staff to be incredible. Great service can truly elevate a stay, and we're delighted that our team made your visit memorable.We're also pleased that you enjoyed the beauty of the villa and the ample space it provided for relaxation. Having a private villa and pool must have added an extra touch of paradise to your stay.Your feedback is greatly appreciated, and we hope to have the pleasure of welcoming you back to our property for another wonderful and relaxing experience. Thank you for choosing us!

Dear Mr. Philip, Thank you for sharing your experience with us! It's wonderful to hear that you found our private villas to be a true "home away from home."We're delighted that you had such a comfortable and enjoyable stay at our private villas. Your feedback is greatly appreciated, and we hope to have the pleasure of welcoming you back in the future for another relaxing getaway. Thank you for choosing us!

Dear Ibu Diana, Thank you for your wonderful review! We're thrilled to hear that your first-time stay in the Sanur area was such a pleasant surprise. It sounds like Kayumanis Resort truly made a positive impression on you.We're delighted to hear that you found the resort to be serene and relaxing, and that the staff, including Citra, Menik, and Yani, were attentive and helpful throughout your stay. It's also fantastic to know that you enjoyed the your stay at our. One day might have been a short visit, but it's wonderful to hear that you're already planning to come back in the future. Your recommendation is much appreciated, and we can't wait to welcome you back to Kayumanis Resort for another memorable stay. Thank you for choosing us for your Sanur experience!.

Dear Terence, Thank you for taking the time to share your feedback with us regarding your recent stay at our villa. We appreciate your kind words about our comfortable beds, spacious villa, and excellent service. It's always our goal to provide our guests with a memorable experience, and we're delighted to hear that we succeeded in these aspects.We're also pleased to hear that you enjoyed your dinner at the Gong Restaurant. Our culinary team takes great pride in delivering delicious meals to our guests, and your positive feedback is a testament to their hard work.However, we sincerely apologize for the inconvenience you experienced with the furniture and bathroom in your villa. We take your comments seriously and will immediately address these issues to ensure that our accommodations meet the high standards we aim to maintain. Your comfort and satisfaction are of utmost importance to us, and we want to ensure that your future stays with us are nothing less than exceptional.Once again, thank you for your valuable feedback. We hope to have the opportunity to welcome you back in the near future and provide you with an improved and rejuvenated experience that exceeds your expectations.

Dear Sanjeet, It warms our hearts to read about your exceptional experience at Kayumanis Private Villa and Spa. The moment you crossed our threshold and received a warm welcome, we knew your time with us would be truly special. The atmosphere of serenity and tranquility you described, with the interplay of staff attentiveness, natural sounds, captivating scents, and the presence of beautiful trees, perfectly encapsulates the essence of our resort.We're delighted that the 3-bedroom villa, Kantil, became your family's haven during your stay. The allure of its elegant rooms, inviting lounge area, and refreshing pool clearly resonated with you. The day bed seems to have left an indelible impression, and the outdoor shower provided a touch of luxury that enhanced your experience.Starting your days with breakfast at The Gong Restaurant was our pleasure, and we're thrilled it set the tone for your days of relaxation and enjoyment. The enchanting ambience that enveloped you as the day turned into night, with the gentle play of lights and the soothing sounds of the trickling fountain, perfectly captured the sense of tranquility we aim to provide.Our mission is to provide a seamless blend of private villa living and access to resort facilities, and we're elated to hear that you cherished this experience. The spa, with its delightful offerings and the kind-hearted spa staff, added another layer of comfort and relaxation to your stay.It's truly heartening to know that Kayumanis Sanur holds a special place in your heart. The fact that you're considering a return speaks volumes about the cherished memories you've made here. We're situated in a prime location for island exploration, and we're thrilled you found it convenient for your adventures.The utmost gratitude goes out to our dedicated staff who contributed to making your stay exceptional. We eagerly await the day we can welcome you back to Kayumanis Sanur, where we'll continue to create unforgettable moments and provide the exceptional experience you've come to cherish.

Dear Kiuhyun, Thank you for your rating

Dear Bogdan, Thank you for your feedback. We're glad you enjoyed our pool, restaurant, and garden. We apologize for the mold smell in the ground floor room and the noise in the upstairs room. We appreciate your compliments on our outdoor area. We'll take your comments into consideration to improve our accommodations.

Dear Han, Thank you for your wonderful review! We're thrilled to hear that you had such an amazing experience during your stay with us. It's fantastic to know that our pool was clean and well-maintained, and that the condition of your room exceeded your expectations. We understand that bugs can be a concern, but we're glad to hear that it wasn't an issue for you, and our team took proactive measures by providing mosquito incense during the turn-down service.We're delighted that you enjoyed the humongous bath tub in your room, and that our breakfast exceeded your expectations. We take pride in serving delicious food, and it's great to know that our coffee scored a perfect 100 out of 10 in your books!We're glad that our staff members, especially Mira and Udi, provided you with exceptional service and made your stay memorable. We will be sure to pass along your kind words to them. It's also wonderful to hear that our team assisted you with transportation to Sanur city and made it a comfortable experience for you.Privacy is important to us, and we're pleased that you found the villa to be quiet and free from disturbances. We strive to provide a serene and relaxing environment for our guests.Thank you again for your glowing review, and we look forward to welcoming you back in the future. Should you need any assistance or have any special requests, please don't hesitate to reach out to us. Safe travels!