All guestrooms at SAMS Snooze at my Space offer comforts such as 24-hour room service and air conditioning, as well as amenities like free WiFi and free bottled water.
It was a good place to spend the night in walking distance from the airport. Staffs were very helpful.
Sujata
2021 年 1 月に 1 泊滞在
2/10 (非常に不満)
宿泊されたお客様
出張
2020 年 12 月 24 日
気になった点 : 設備とサービス、施設のコンディションと設備
Nothing to write. The accomodation is worst compare to charge you take.
宿泊されたお客様
2020 年 12 月に 1 泊滞在
4/10 (不満)
宿泊されたお客様
2020 年 12 月 22 日
気になった点 : スタッフとサービス、設備とサービス
If anyone is looking to stay here when you have a layover, dont even think about it. There are other options in and around the airport. Rather try Plaza premium lounge.
Sams is Absolutely ridiculous service. The manager has zero hospitality skills, all he wants is ro make money. He made me exit international flights zone where my original booking was just so that i can pay extra and stay at their property which is outside the terminal. After going there asked me to pay higher price, which i agreed to since i was exhausted aftet a long travel.
I agreed to pay the difference amount. He asked me to cancel my previous booking and book a new one as they are different properties for which international credit cards disnt work. Out of frustration when i told him i will checkout then he asked me to pay the difference amount. Seriously it was a torturous experience. I just had to end up sitting in lounge for 9 hours.
And sadly expedia didnt help me enough in this matter.
宿泊されたお客様
2020 年 12 月に 1 泊滞在
2/10 (非常に不満)
宿泊されたお客様
2020 年 9 月 14 日
宿泊されたお客様
2020 年 9 月に 1 泊滞在
2/10 (非常に不満)
宿泊されたお客様
カップルで旅行
2020 年 3 月 8 日
気になった点 : 施設のコンディションと設備
Hotellet var under renovering og derfor lukket. Det var vi ikke gjort bekendt med på trods af, at vi havde en booking og betalt for samme. Det er ærgerligt at erfare midt om natten uden mulighed for alternativer.
宿泊されたお客様
2020 年 2 月に 1 泊滞在
2/10 (非常に不満)
Linda
2020 年 3 月 6 日
Linda
2020 年 2 月に 1 泊滞在
2/10 (非常に不満)
Alain
2020 年 2 月 27 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Déception car fermeture pour travaux
Malgré une réservation précoce, quelle surprise de voir arrivé sur place que l'hôtel était fermé pour rénovation : aucune information de Hotels.com !
J'espère que la nuitée ne sera pas facturée car nous n'avons donc pas pu utiliser celle notée !
Alain
2020 年 2 月に 1 泊滞在
4/10 (不満)
宿泊されたお客様
家族旅行
2020 年 2 月 23 日
良かった点 : 清潔度、スタッフとサービス
気になった点 : 設備とサービス
Upon arrival the double rooms we had booked were not available. They had not reserved our rooms and were double booked. We were given separate single rooms in the mean time but had to wait for over an hour to get the rooms we booked. The rooms were advertised with showers but this is not the case!. It was only a result of booking additional room (for additional family members) did we manage to get shower facilities via the Airport Lounges. However they paid premium prices for this, which in my opinion was not justified.
The single and double rooms were also 15-20 minute walk apart, they are not in the same area of the airport. We did a lot of walking between the 2 areas as a result of the lack of communication from SAMS Snooze. The pods are also very noisy. They are not sound proof. If you are a slight sleeper then don't expect to get a good nights sleep.
Overall experience was OK. The staff were very accommodating under the circumstances. Personally next time may consider alternative options.