"Sorry I had to give Marriott Hotel these “terrible” reviews… When you arrive at 23:00 and have an important appointment next morning, early morning that is, the last thing you want to hear from the Receptionist is that there are no rooms available for you, despite you have paid in advance for it.
And they simply denied accommodation… indicating a new hotel for me. Plus they told me to walk alone to that place. I was totally uncomfortable with that, midnight is not a nice view - sort of full of homelessness in Downtown Philadelphia! Had to call and pay for an Uber, as I didn’t want to risk anything.
On the bright side of things, the new accommodation was gorgeous - Element Marriott Bonvoy - and above my booking (received a lovely 1-bdr apartment, 33rd floor, absolutely fantastic view and amenities!!
Overall amm is well when ends well!"