外観

ステイブリッジ スイーツ ダベンポート IHG ホテルの口コミ

3 out of 5

口コミ

8.6

非常に良い

評価 10 - 536 件の口コミ中 302 件が非常に良い" "
評価 8 - 536 件の口コミ中 135 件が良い" "
評価 6 - 536 件の口コミ中 47 件が普通" "
評価 4 - 536 件の口コミ中 31 件が不満" "
評価 2 - 536 件の口コミ中 21 件が非常に不満" "

8.8/10

清潔度

9.0/10

スタッフとサービス

8.4/10

設備とサービス

8.6/10

施設のコンディションと設備

8.0/10

環境への配慮

口コミ

8/10 (良い)

Randy

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
AC grates stuck closed .... Tub needs replaced
2024 年 5 月に 1 泊滞在

8/10 (良い)

Jontae

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I like everything about this hotel but the price was a little expensive for what it was but other than that is was great…
2024 年 5 月に 1 泊滞在
Kiley (Assistant General Manager)からの返信 (投稿日 : 2024 年 5 月 23 日)
I am glad you had a great overall experience and thank you for sharing your review. Please visit us again soon!

10/10 (非常に良い)

Richard

出張, 家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Friendly staff
2024 年 5 月に 1 泊滞在
Kiley (Assistant General Manager)からの返信 (投稿日 : 2024 年 5 月 21 日)
I am glad to hear that your stay was enhanced by our wonderful staff and the friendly service they provide. Thank you for choosing Staybridge Suites Davenport, and we look forward to hosting you again!

10/10 (非常に良い)

Amanda

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
It was very peaceful, the breakfast and pool area are great !! It’s always a plus when the hot tub at the location actually works!!
2024 年 5 月に 1 泊滞在
Kiley (Assistant General Manager)からの返信 (投稿日 : 2024 年 5 月 9 日)
We enjoyed hosting you! Thank you for your positive comments about our hotel. It makes us happy to hear that you enjoyed your stay and we hope to welcome you back soon.

10/10 (非常に良い)

Antoinette

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Wonderful staff!
2024 年 5 月に 1 泊滞在
Kiley (Assistant General Manager)からの返信 (投稿日 : 2024 年 5 月 7 日)
Hello Antoinette, Thank you so much for the positive feedback! We are so glad you enjoyed your stay, and we hope to see you next time you are in town!

10/10 (非常に良い)

Brad

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The rooms are really nice and clean. The breakfast is AMAZING!!
2024 年 5 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 6 日)
Providing you with exceptional accommodations was our pleasure! Thank you for choosing our Staybridge Suites Hotel and taking the time to share this excellent review. We hope to see you back soon.Best,

6/10 (普通)

Megan

家族旅行
Breakfast was never stocked.
2024 年 4 月に 2 泊滞在
Kiley (Assistant General Manager)からの返信 (投稿日 : 2024 年 5 月 4 日)
We are sorry to hear that you stay was less than satisfactory. Here at Staybridge Suites we strive to provide guests with nothing but the best experience. We hope that you were able to enjoy the other aspects of your stay. We appreciate your feedback and will use this moving forward to make improvements for future guests. Please feel free to contact us with any further feedback you may have.

8/10 (良い)

MARY ANN

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The king sized bed was not king sized!!
2024 年 4 月に 2 泊滞在
Kiley (Assistant General Manager)からの返信 (投稿日 : 2024 年 4 月 28 日)
We appreciate your review and hope to have the opportunity to deliver a more positive experience on a return trip. Thank you for staying with us.

6/10 (普通)

Shelby

カップルで旅行
気になった点 : 施設のコンディションと設備
Property starting to fall apart. Tub floor seemed to be rusted so sketchy shower mat was put in. Lets hope I don’t get any fungus
2024 年 4 月に 2 泊滞在
General Managerからの返信 (投稿日 : 2024 年 4 月 22 日)
Thank you for choosing us. We apologize that your experience did not meet your expectations. We appreciate your feedback and hope to have the opportunity to better serve you on your next visit.Sincerely,

10/10 (非常に良い)

Jeremy

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Everything was great. Was quite and nice staff.
2024 年 3 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 3 月 25 日)
We're happy to hear from you! It's great to know that you enjoyed your stay. Please plan to visit us again the next time you travel to the area.Best,

10/10 (非常に良い)

Jamee

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great!!!! We stay everytime!
2024 年 1 月に 2 泊滞在
Assistant General Managerからの返信 (投稿日 : 2024 年 3 月 21 日)
Thank you for sharing your review. We appreciate having you as our guest, and we hope you'll visit us again soon!

8/10 (良い)

Jennifer

ペット同伴の旅行, 家族旅行
良かった点 : 清潔度、スタッフとサービス
It was within walking distance of the venue for an event we were in town for
2024 年 2 月に 3 泊滞在
Assistant General Managerからの返信 (投稿日 : 2024 年 3 月 7 日)
I am glad you had a great overall experience and thank you for sharing your review. Please visit us again soon!

10/10 (非常に良い)

Wendy

良かった点 : 清潔度、スタッフとサービス
It was like our own little apartment
2024 年 3 月に 1 泊滞在
Assistant General Managerからの返信 (投稿日 : 2024 年 3 月 6 日)
Thank you so much for the positive feedback. We appreciate having you as our guest, and we hope you'll revisit us soon!

10/10 (非常に良い)

Rick

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 2 月 29 日)
We're happy to hear from you! It's great to know that you enjoyed your stay. Please plan to visit us again the next time you travel to the area.Best,

10/10 (非常に良い)

Tiffany

家族旅行
2024 年 2 月に 1 泊滞在
Assistant General Managerからの返信 (投稿日 : 2024 年 2 月 20 日)
We are so glad you had a perfect stay! Thank you for your feedback and visit us again next time you are in town!

10/10 (非常に良い)

Christine

2024 年 2 月に 2 泊滞在
General Managerからの返信 (投稿日 : 2024 年 2 月 6 日)
We're pleased that our tremendous value, friendly staff, and convenient location made for an enjoyable stay. We appreciate having you as our guest, and we hope you'll revisit us soon.Best,

8/10 (良い)

Ashley

家族旅行
良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
気になった点 : スタッフとサービス
2024 年 1 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 1 月 29 日)
We appreciate your review. Your valuable feedback is very important and allows us to monitor and continually improve our property. Thank you for staying with us, and we hope to have an opportunity to host you again.Best,

2/10 (非常に不満)

Alexandria

カップルで旅行, 小さなお子様連れの家族旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Would not recommend this hotel to anybody they said the pool was working when I booked and when I got there it was closed so I couldn’t even stay and they still charged me
2024 年 1 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 1 月 29 日)
Thank you for taking the time to share your feedback. Please accept our apologies for your unpleasant experience. Sometimes pool will be close for the public safety, we normally will open back up few hours later. We are very sorry that we fell short of expectations.Sincerely,

10/10 (非常に良い)

Christine

ペット同伴の旅行, 出張, カップルで旅行, 家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Quiet and friendly staff.
2024 年 1 月に 2 泊滞在
General Managerからの返信 (投稿日 : 2024 年 1 月 26 日)
Thank you for choosing our business and for taking the time to share your review. We are delighted you felt comfortable in the peaceful environment we offer in the heart of this busy city.

10/10 (非常に良い)

Christine

出張, 家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Staff is always very accommodating. The breakfast is always very good.
2024 年 1 月に 2 泊滞在
General Managerからの返信 (投稿日 : 2024 年 1 月 26 日)
Our team always strives to provide an exceptional experience to our customers, and I will share your valuable feedback with them. This will encourage them to continue their excellent work. We look forward to welcoming you back soon.

2/10 (非常に不満)

Casandra、Delmar

小さなお子様連れの家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
気になった点 : スタッフとサービス
At check in time rooms were not done for people to check in to them, management was rude when discussing the issue of not having rooms done by check in time. Not friendly staff at all
2023 年 12 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 1 月 23 日)
I appreciate you taking the time to write this review. Your feedback on our front desk service is helpful and will be shared with our team. I'm sorry we fell short of providing the level of service to which you are accustomed. Your satisfaction is important to us and we hope you'll give us another opportunity soon to make your experience the best it can be.Sincerely,

10/10 (非常に良い)

sandra

2024 年 1 月に 3 泊滞在
General Managerからの返信 (投稿日 : 2024 年 1 月 23 日)
We are thrilled you had a perfect stay! Thank you for the review, and please visit us again.Best,

4/10 (不満)

Scott

良かった点 : 清潔度、客室の快適度
気になった点 : スタッフとサービス
Had to go to the front desk twice to report a very loud party next door at 1:15am to 2am.
2024 年 1 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 1 月 23 日)
Thank you for choosing us, but I’m sorry that we did not provide a more positive experience. We appreciate the feedback and hope to have the opportunity to leave you with a more favorable impression on a return visit.Sincerely,

10/10 (非常に良い)

Kristi

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 2 泊滞在
General Managerからの返信 (投稿日 : 2024 年 1 月 9 日)
We're pleased that our tremendous value, friendly staff, and convenient location made for an enjoyable stay. We appreciate having you as our guest, and we hope you'll revisit us soon.

10/10 (非常に良い)

Nathan

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Staying at StayBridge
Fantastic place for families. Games, pool, and hot tub were clean. Hot breakfast was great. Will stay again.
2024 年 1 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 1 月 8 日)
Thanks for your time in reviewing your experience. It’s encouraging to know you enjoyed our friendly service and relaxing accommodations. Our associates work hard to provide a pleasant stay and your feedback assists us in that effort. We hope to host you again on a return visit.Best,

10/10 (非常に良い)

Lisa

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 1 月 8 日)
We love seeing 10/10 when our guests leave a review. Thank you so much for choosing our Staybridge Suites, and please consider a return visit.Best,

10/10 (非常に良い)

Christine

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 1 月 8 日)
I am glad you had a great overall experience and thank you for sharing your review. Please visit us again soon!Best,

10/10 (非常に良い)

Christine

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
We have stayed here many nights and have always been treated with kindness.
2024 年 1 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 1 月 8 日)
We enjoyed hosting you! Thank you for your positive comments about our Staybridge Suite. It makes us happy to hear that you enjoyed your stay and we hope to welcome you back soon.Best,

10/10 (非常に良い)

Brittany

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great Experience!
This was honestly the best hotel experience we have ever had! We were a bit slow getting checked in due to staffing issues, but that was totally made up for! The hotel also offered a mingling hour with drinks and appetizers. And the room really made it feel more like home than a hotel. Over all 10/10 will recommend to friends and family, and we will definitely be choosing Staybridge for our next stay!
2024 年 1 月に 2 泊滞在
General Managerからの返信 (投稿日 : 2024 年 1 月 8 日)
We are happy to hear from you and value your kind review. It is encouraging to know that your stay was enjoyable; we work hard to provide a pleasant experience. Your comments, which highlight our successes and areas for improvement, are welcomed as they foster change for the better. We appreciate being a part of your trip!Best,

6/10 (普通)

Caroline

家族旅行
良かった点 : 施設のコンディションと設備、客室の快適度
気になった点 : スタッフとサービス
2023 年 12 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 1 月 6 日)
On behalf of our entire team, I would like to thank you for your sincere review. Your feedback, both positive and areas for improvement, allows us to monitor the guest experience. Thank you for choosing us while in the area.Sincerely,

6/10 (普通)

Phillip

出張
良かった点 : スタッフとサービス、客室の快適度
Almost 3 strikes.
At this hotel, it was not so good. The first room I was in, there was mold in the shower and other things that made me ask for another room. When moved to another room, I lifted up the toilet seat and it was stained. They asked if I wanted to move to yet another room, and I felt like I'd I moved to another room. I would've went to another hotel. They were nice and changed out the toilet seat right away. They also informed me that the issues with the first room were being attended to right then. However, I would still not stay at this hotel again due to the condition of the rooms unless they upgraded them as they were kind of outdated.
2023 年 10 月に 2 泊滞在
General Managerからの返信 (投稿日 : 2023 年 12 月 15 日)
Thank you for choosing us, but I’m sorry that we did not provide a more positive experience. We appreciate the feedback and hope to have the opportunity to leave you with a more favorable impression on a return visit.Sincerely,

10/10 (非常に良い)

Nicole

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Perfect Experience
The Stay Bridge was a wondeful experience. The front desk staff had great customer service. The room was nice and clean. Very accommodating. I have definitely referred others. The price is great!
2023 年 12 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2023 年 12 月 18 日)
Thanks for your time in reviewing your experience. It’s encouraging to know you enjoyed our friendly service and relaxing accommodations. Our associates work hard to provide a pleasant stay and your feedback assists us in that effort. We hope to host you again on a return visit.Best,

10/10 (非常に良い)

Kelli

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 12 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2023 年 12 月 18 日)
We are thrilled you had a perfect stay! Thank you for the review, and please visit us again.Best,

10/10 (非常に良い)

Stephen

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Staff very helpful in making minor adjustments to our reservation. Enjoyed our stay. Just an overnight meeting place with family 1/2 way between Nebraska and Michigan.
2023 年 11 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2023 年 11 月 28 日)
I am glad to hear that your stays are enhanced by our wonderful staff and the friendly service they provide. Thank you for your feedback and your continued patronage.Best,

10/10 (非常に良い)

David

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Nice place to stay, awesome breakfast.
2023 年 11 月に 3 泊滞在
General Managerからの返信 (投稿日 : 2023 年 11 月 28 日)
It is fantastic to hear that you enjoyed your stay! We thank you for your compliments regarding our accommodations and, more importantly, our awesome breakfast. Each member of our team strives daily to provide positive guest experiences. Thank you for taking the time to share your review.Best,

4/10 (不満)

Ava

家族旅行
気になった点 : 施設のコンディションと設備
Carpet in room was ripped or fraying in several areas. Caulking around bathtub was dirty and looked very unprofessionally done. Even with new batteries one tv remote did not work. Went to breakfast at 830 and they were out of regular coffee and not making any more. We had made a future reservation and decided did not want to stay there so cancelled future reservation and made new reservation at hotel next door.
2023 年 11 月に 3 泊滞在
General Managerからの返信 (投稿日 : 2023 年 11 月 28 日)
I appreciate you taking the time to write this review. Your feedback is helpful and will be shared with our team. I'm sorry we fell short of providing the level of service to which you are accustomed. Your satisfaction is important to us and we hope you'll give us another opportunity soon to make your experience the best it can be.Sincerely,

8/10 (良い)

Ashley

良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
2023 年 11 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2023 年 11 月 20 日)
I am glad you had a great overall experience and thank you for sharing your review. Please visit us again soon!Best,

10/10 (非常に良い)

Christine

2023 年 11 月に 2 泊滞在
General Managerからの返信 (投稿日 : 2023 年 12 月 18 日)
I am glad you had a great overall experience and thank you for sharing your review. Please visit us again soon!Best,

10/10 (非常に良い)

Charese

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Highly recommend
Everything was great. One of the nicest hotels we have stayed in for our weekend getaway. Staff was super friendly had there was an amazing breakfast buffet. Loved the pool as well.
2023 年 11 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2023 年 11 月 8 日)
Our staff is second to none. Thank you for being our guest and recognizing their efforts in this review. Hosting you was our pleasure, and we hope to welcome you back soon.Best,

10/10 (非常に良い)

宿泊されたお客様

出張, グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Davenport Work Trip
Location convenient to restaurants and shopping. Hot tub needed maintenance and was resolved by day 2 of our stay. The refrigerator in our suite needs attention as the seal is compromised, but worked well enough for our short stay.
2023 年 10 月に 2 泊滞在
General Managerからの返信 (投稿日 : 2023 年 10 月 19 日)
We appreciate you taking the time to share your kind comments with other travelers and us. While I'm sorry that you experienced some issues with your room, I'm glad that you enjoyed your stay overall. It was our pleasure hosting you and we hope to do so again.Best

10/10 (非常に良い)

Mudah

良かった点 : 施設のコンディションと設備
気になった点 : スタッフとサービス
2023 年 10 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2023 年 10 月 19 日)
We are thrilled you had a perfect stay! Thank you for the review, and please visit us again.Best,

2/10 (非常に不満)

Michael

2023 年 10 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2023 年 10 月 31 日)
It’s important to our entire team that all our visitors feel comfortable, so I’m very sorry that you did not enjoy your stay. We hope to serve you better should your travels bring you back to the area. Thank you for staying with us.Sincerely,

8/10 (良い)

Christine

良かった点 : スタッフとサービス、施設のコンディションと設備
2023 年 9 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2023 年 10 月 2 日)
Your valuable feedback is very important and allows us to monitor and continually improve our property. Thank you for staying with us, and we hope to have an opportunity to serve you again.Best,

8/10 (良い)

Donna

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Everything was very good and front desk personnel were very professional and friendly. The room was clean & spacious. The only downside was the bathroom needed updating and the freezer wasn’t working in the room and they had no ice machine However they were very nice in getting ice for you from the breakfast kitchen.
2023 年 9 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2023 年 9 月 18 日)
Thank you for recognizing the entire staff in your review. Our outstanding associates genuinely enjoy working here, and I hope guests can feel that when they stay with us. We appreciate your kind words and look forward to your next visit.Best,

10/10 (非常に良い)

Leila

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 9 月に 2 泊滞在
General Managerからの返信 (投稿日 : 2023 年 9 月 18 日)
We're happy to hear from you! It's great to know that you enjoyed your stay. Please plan to visit us again the next time you travel to the area.Best,

10/10 (非常に良い)

Treasure

2023 年 9 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2023 年 9 月 23 日)
We're happy to hear from you! It's great to know that you enjoyed your stay. Please plan to visit us again the next time you travel to the area.Best,

8/10 (良い)

Lori

良かった点 : 清潔度、スタッフとサービス
Ok stay for one night.
Nice hotel…a little worn, and a little noisy. Bed was horrible…time to invest in new mattresses. Maybe also remove the competition’s logged shower curtain in the bathroom? Kitchenette was great and breakfast was good.
2023 年 9 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2023 年 9 月 12 日)
We appreciate your positive review. Your valuable feedback is very important and allows us to monitor and continually improve our property. Thank you for staying with us, and we hope to have an opportunity to serve you again.Best,

10/10 (非常に良い)

Joel、Westfield

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 9 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2023 年 9 月 12 日)
We are happy to hear from you and value your kind review. It is encouraging to know that your stay was enjoyable; we work hard to provide a pleasant experience. Your comments are welcomed, and we appreciate being a part of your trip!Sincerely,

10/10 (非常に良い)

Rich

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 9 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2023 年 9 月 12 日)
We're happy to hear from you! It's great to know that you enjoyed your stay. Please plan to visit us again the next time you travel to the area.Best,

8/10 (良い)

Glenn

良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
Pretty good place to stay
We stayed one night and had an OK experience. The desk person was friendly and upgraded our room to a suite without being asked. The room was spacious and comfortable, despite smelling a bit stale. We also noted some significant wear to the sofa in the living room. Our only other complaint would be about the included breakfast buffet. We checked out on a Saturday when the breakfast goes until 10 am. We came down at 9:20 to find a seriously depleted supply of several food items and the caffeinated coffee urns were empty. The waffle makers were on and hot, but the batter dispenser was also empty. When prompted, the lady working the breakfast buffet did eventually restock things. We would have been more understanding about this if we would have come to breakfast at 9:50, but with 40 minutes left and people still arriving to eat, it seemed they were unprepared to accommodate their guests. Overall, a clean and comfortable hotel with pretty good value.
2023 年 9 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2023 年 9 月 8 日)
Thank you for taking the time to share your feedback and for staying with us. Please accept our apologies for your unpleasant experience with our breakfast. Please rest assured that your comments have been shared with our breakfast team to improve our service.Sincerely,