8/10 (良い)
Jeffery
2025 年 8 月 25 日
良かった点 : 清潔度、スタッフとサービス
気になった点 : 設備とサービス、施設のコンディションと設備
Our room was clean, breakfast was good and the hotel was in overall decent shape. However, my family and I were disappointed because upon checking in there was a sign that said their pool and hot tub was out of service. We asked the front desk attendant if anything could be done to accommodate us and we were told no. This would have to be taken up with the manager who was off for a couple days. We were told other area hotels had their amenities up and running. It didn't leave a good experience for my family and I and we travel consistently. I would have appreciated the attendant relaying our contact information onto the manager. This was never offered and I would rate the customer service as low.
Jeffery
2025 年 8 月に 1 泊滞在