This was a terrible experience. Am a fan of Holiday Inns and have stayed in them at various locations across the UK. Yesterday evening i was told by staff i would have to wait an hour after ordering for food (for me that was not a problem) but it doesn't look good. Next the beer i wanted went off tap. Next on asking for a taxi to be booked i was given a list of numbers and told i would need to call them myself. From the list, one was a dead line and another had no response. Hotels have more local knowledge than a visitor. Next the shower would not work but after playing with it for a while it began to work but only slightly. This was by far the worst experience i have had at an IMG hotel. Please don't let it happen again.
Simon
2024 年 5 月に 1 泊滞在
8/10 (良い)
Tony
カップルで旅行
2024 年 4 月 20 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Stayed for 2 nights and could not fault the room and the breakfast was really good. However we decided to order a snack from the menu one evening. I ordered a sandwich, the menu stated fresh bloomer bread, brown or white, tuna, spring onion, mayonnaise and black pepper. When I received this it was 2 thin slices of 50/50 bread, no spring onion and the thinnest filling of tuna, more like spread. The charge for this was £8.00!! Definitely not worth the cost.
Tony
2024 年 4 月に 2 泊滞在
2/10 (非常に不満)
Lauren
2024 年 3 月 31 日
Lauren
2024 年 3 月に 1 泊滞在
8/10 (良い)
Eileen
2024 年 3 月 25 日
Eileen
2024 年 3 月に 1 泊滞在
10/10 (非常に良い)
alison
家族旅行
2024 年 2 月 11 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Overnight stay
Excellent overnight stay, family friendly and easy to find. excellent breakfast, lots of choice for all. Good value for money.
alison
2024 年 2 月に 1 泊滞在
10/10 (非常に良い)
Steven
出張
2024 年 2 月 7 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Nice Hotel
Nice hotel. Clean and spacious room. Pleasant staff. Reastaurant was OK but took a long time for food to be delivered. Staff did appologise, there was some issue in the kitchen I think. Otherwise a pleasant stay.