I had a very frustrating experience I booked through Expedia. I was charged $63 more at the hotel than what I was originally quoted, which is unacceptable. For that price, I could have stayed at Hilton instead.
What’s even more concerning is that when I repeatedly asked for an explanation, no one could give me a clear or consistent answer. This lack of transparency feels very unprofessional and, frankly, shady. I would appreciate a clear breakdown of these extra charges and an explanation for the discrepancy.
Yvonne
2026 年 3 月に 2 泊滞在
10/10 (非常に良い)
Jermaine
2026 年 3 月 27 日
Jermaine
2026 年 3 月に 3 泊滞在
2/10 (非常に不満)
Nicholas
小さなお子様連れの家族旅行
2026 年 3 月 21 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
DO NOT STAY HERE — Especially with Children | Health, Safety & Security Failures
I stayed here March 16–17, 2026 with my wife and our 8-month-old infant. This was one of the most disturbing hotel experiences I have ever had, and I feel a responsibility to warn other travelers — especially families — before they make the same mistake.
FILTHY MATTRESS: The mattress was visibly contaminated with what appeared to be old blood and bodily fluids covering a large portion of the top surface. We had an infant with us. This is completely inexcusable and a serious health hazard.
BLACK MOLD: The bathtub and shower had extensive black mold growing throughout the grout and tiles. This was clearly not new — it had been building for a long time with no attention.
DIRTY ROOM: Heavy dust on the ceiling and surfaces, grimy walls, cloudy dirty windows, dirty microwave, and a strong unpleasant odor throughout the room. It did not feel like it had been properly cleaned in a very long time.
FIRE HAZARD: The hair dryer in the room had severe burn marks on the power cord. This is a fire and electrical safety hazard that should never have been left in a guest room — period.
BROKEN EXTERIOR DOOR — ANYONE CAN WALK IN: The side entrance to the building did not close or lock at all. It was wide open 24 hours a day. I personally watched strangers walk in and out freely with zero security — no key card, no check, nothing. Traveling with an infant made this especially alarming.
POOL CLOSED — NOT DISCLOSED
Nicholas
2026 年 3 月に 1 泊滞在
6/10 (普通)
William
2026 年 3 月 19 日
William
2026 年 3 月に 1 泊滞在
8/10 (良い)
Emmanuel
2026 年 3 月 17 日
Emmanuel
2026 年 3 月に 1 泊滞在
10/10 (非常に良い)
Paula
2026 年 3 月 12 日
Paula
2026 年 3 月に 1 泊滞在
6/10 (普通)
elijah
2026 年 3 月 12 日
elijah
2026 年 3 月に 1 泊滞在
4/10 (不満)
Benjamin
2026 年 3 月 5 日
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
Smelled of smoke everywhere, dirty old towels, bare minimum conveniences, run down. Nice staff
Benjamin
2026 年 3 月に 3 泊滞在
6/10 (普通)
Valeria
2026 年 2 月 20 日
Valeria
2026 年 2 月に 3 泊滞在
10/10 (非常に良い)
Roberto
2026 年 2 月 15 日
Roberto
2026 年 2 月に 1 泊滞在
2/10 (非常に不満)
Jasmin
家族旅行
2026 年 2 月 8 日
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
The stay wasnt too pleasant there was a stench in the hallways and only 2 towels provided. Breakfast was horrendous and no access to the pool was ver disappointing
Jasmin
2026 年 2 月に 2 泊滞在
6/10 (普通)
Eri
家族旅行
2026 年 2 月 5 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Everything was good but the pool is closed.
Eri
2026 年 1 月に 1 泊滞在
10/10 (非常に良い)
Meghan
2026 年 2 月 2 日
Meghan
2026 年 1 月に 1 泊滞在
10/10 (非常に良い)
Kirstin
2026 年 1 月 30 日
Kirstin
2026 年 1 月に 2 泊滞在
10/10 (非常に良い)
Alexander
出張
2026 年 1 月 29 日
良かった点 : 清潔度、スタッフとサービス
Basic. Clean. Late check out. Overall satisfied.
Alexander
2026 年 1 月に 1 泊滞在
10/10 (非常に良い)
Aaron
2026 年 1 月 21 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス
The room was bigger and nicer than expected and all the amenities.