4/10 (不満)
Kent、Arlington
2023 年 8 月 26 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
6 night stay. Reported broken toilet seaat when i checked in, and again on day two . . . Never fixed. Was supposed to have housekeeping on day three, never happened even after repeated calls. Non-smoking property with designated smoking areas (how does that work?), dont care about people smoking, but with those rules in place there were butts everwhere, and even the staff left partials stuffed in the siding. Door wouldn't latch without maximum effort and security locking was not a thing. Left my key on checkout, filled out the online form to checkout, but still got a phone call asking if I was checking out. Took two phone calls to verify they weren't going to keep charging my card. Wouldn't stay there again if someone else paid for it.
Kent
2023 年 8 月に 7 泊滞在