2/10 (非常に不満)
Roy、New Braunfels
出張
2026 年 1 月 15 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
There was no way to wheel in luggage, TV was broken (fixed at 9pm), no trash cans, uncovered outlets, no water to shower on checkout morning, no bath towels the second day of two day stay, no breakfast buffet as advertised and over all condition of my room and hotel was horrible. Construction / remodel or not, it was beyond acceptable. Eda at the front desk had a bad attitude and perhaps I don't blame her, having to defend such a crappy hotel. Regarding the tv, was told maintenance would come to fix after he was done with another room repair. Truth was he was working on a car in the parking lot. Buyer beware! Worst hotel ever and I feel I should be refunded but I know it will never happen.
Roy
2026 年 1 月に 2 泊滞在