屋外プール

ペニンシュラホテル・ダナンの口コミ

5 out of 5
ペニンシュラホテル・ダナン
84 Vo Nguyen Giap, Ward Man Thai, Son Tra District, Da Nang

口コミ

9.2

とても素晴らしい

評価 10 - 215 件の口コミ中 151 件が非常に良い" "
評価 8 - 215 件の口コミ中 46 件が良い" "
評価 6 - 215 件の口コミ中 13 件が普通" "
評価 4 - 215 件の口コミ中 3 件が不満" "
評価 2 - 215 件の口コミ中 2 件が非常に不満" "

9.4/10

清潔度

9.2/10

スタッフとサービス

9.2/10

設備とサービス

9.4/10

施設のコンディションと設備

9.0/10

環境への配慮

口コミ

6/10 (普通)

Tomoji

気になった点 : スタッフとサービス
チェックアウトに時間がかかる
2024 年 5 月に 1 泊滞在
Ms. Joey Pham Marketing and Communication Manager からの返信 (投稿日 : 2024 年 5 月 20 日)
Dear Valued Customer,Thank you for taking the time to share your feedback with us. We sincerely appreciate your input, as it allows us to address areas that may need improvement.We take great pride in maintaining the highest standards expected of a 5-star hotel, and your experience does not reflect the level of service we aim to provide. We are committed to learning from this and continually enhancing our services.Once again, thank you for bringing these matters to our attention. We value your feedback and hope to have the opportunity to welcome you back, allowing us to demonstrate the true quality of our hospitality.Warm regards,

8/10 (良い)

Daiki

良かった点 : 清潔度、施設のコンディションと設備
気になった点 : スタッフとサービス
2024 年 5 月に 4 泊滞在
Ms. Joey Pham- Marketing and Communication Managerからの返信 (投稿日 : 2024 年 5 月 15 日)
Dear Valued Customer,We are sincerely grateful for your incredibly kind words about your recent stay at our hotel. Your feedback is not only valuable to us but also fuels our passion for hospitality. It was our pleasure to have you with us, and we are delighted that you enjoyed your time here. Please know that you are always welcome, and we eagerly await the opportunity to host you again.Warmest regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang

8/10 (良い)

Yuki

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
ビーチの近くで周囲にはあまり何もありません。静かさを求めてきました。施設も綺麗で、ご飯も美味しかった。ただ昼ごはんが周囲にシーフードと韓国料理しか見つけられなかったです。おそらく大人数でワイワイと行くのにいいホテル。 私の目的はプールでしたが、人数の割には小さすぎたように思います。以下の張り紙をして欲しい。 1.プールのなかに痰や唾を吐かない。痰や唾が浮いていました。実際、吐いている現場を見ました。 2.飛び込まない。小さなプールなのにいきなり飛び込まれるので、頭から水を浴びました。コンタクトレンズをしているので困りましたし、そもそも危険です。 3.ジャンプしない。上記と同様の理由です。 4.大声を出さない。多少のことは仕方がないとはいえ、あまりに度を超えた大声はどうかと思います。 真剣にゴーグルをつけて泳ぐ方が多かったですね。リゾートでの過ごし方はいろいろですが、静かにのんびりしたい人は目的がちょっと違うかもしれないです。朝の6時や夜の7時に行っても団体さんがいらっしゃって、いつも混んでました。 あとはフロントは人に寄るのでしょうが、あまり英語は通じないです。自分が選んだプランも覚えてなかったため、ラウンジやアフタヌーンティの説明を求めて、「無料freeですか?」と聞いたら、「freeってどういう意味ですか」と何度も詰問されてしまい、「ああ、お金払うんですね、すみません」と謝ることになり、なんだか非常識な人になったみたいになってしまい、恥ずかしかったです。しかしその他も、いろいろな説明に今でも本当にそうだったのかと疑問が残ることはあります…。 毎日スパのサービスがあるということだったのですが、想像とは違って、サウナかミストが選べるだけで、ジャグジーは使えなかったので、私のプランは風呂なしで、ちょっと残念でした。 エクスペディアのゴールドなので部屋のアップグレードやレイトチェックアウトが可能なはずなのですが、交渉を諦めました。アメリカに在住していたこともあり、私の英語力のせいではないとは思います。
2024 年 4 月に 4 泊滞在
Ms. Joey Pham- Marketing and Communication Managerからの返信 (投稿日 : 2024 年 5 月 8 日)
Dear Valued Customer,Thank you for your glowing review! We're thrilled to hear that you had a fantastic stay with us. Your feedback means the world to us and serves as a great encouragement to our team. We can't wait to welcome you back for another wonderful experience. Please don't hesitate to contact us directly if there's anything specific you'd like for your next visit.Warmest regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang

8/10 (良い)

Nobuyuki、Edogawa

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 3 泊滞在
Ms. Joey Pham- Marketing and Communication Managerからの返信 (投稿日 : 2024 年 5 月 8 日)
Dear Valued Customer,Thank you for your glowing review! We're thrilled to hear that you had a fantastic stay with us. Your feedback means the world to us and serves as a great encouragement to our team. We can't wait to welcome you back for another wonderful experience. Please don't hesitate to contact us directly if there's anything specific you'd like for your next visit.Warmest regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang

6/10 (普通)

Yuki

カップルで旅行
良かった点 : 施設のコンディションと設備
気になった点 : スタッフとサービス
お湯が、ぬるすぎる。 フロントスタッフに英語も通じづらく対応が良くなかった。 プールは過ごした良かった
2024 年 4 月に 2 泊滞在
Ms. Joey Pham Marketing and Communication Manager からの返信 (投稿日 : 2024 年 4 月 27 日)
Dear Valued Customer,Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced during your stay. Your comments are invaluable, and we appreciate your honesty. Rest assured, we are taking your concerns seriously and will use them as valuable lessons to enhance our services.We hope to have the opportunity to welcome you back in the future and provide you with a much-improved experience.Warm regards,

10/10 (非常に良い)

daikichi

2024 年 4 月に 2 泊滞在
Ms. Joey Pham- Marketing and Communication Managerからの返信 (投稿日 : 2024 年 5 月 15 日)
Dear Valued Customer,We are sincerely grateful for your incredibly kind words about your recent stay at our hotel. Your feedback is not only valuable to us but also fuels our passion for hospitality. It was our pleasure to have you with us, and we are delighted that you enjoyed your time here. Please know that you are always welcome, and we eagerly await the opportunity to host you again.Warmest regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang

10/10 (非常に良い)

Yusuke

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
いいホテルでした
2024 年 4 月に 4 泊滞在
Ms. Joey Pham- Marketing and Communication Managerからの返信 (投稿日 : 2024 年 4 月 22 日)
Dear Valued Customer,Thank you for your glowing review! We're thrilled to hear that you had a fantastic stay with us. Your feedback means the world to us and serves as a great encouragement to our team. We can't wait to welcome you back for another wonderful experience. Please don't hesitate to contact us directly if there's anything specific you'd like for your next visit.Warmest regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang

10/10 (非常に良い)

Jun

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 2 泊滞在
Ms. Joey Pham- Marketing and Communication Managerからの返信 (投稿日 : 2024 年 4 月 11 日)
Dear Valued Customer,Thank you for your glowing review! We're thrilled to hear that you had a fantastic stay with us. Your feedback means the world to us and serves as a great encouragement to our team. We can't wait to welcome you back for another wonderful experience. Please don't hesitate to contact us directly if there's anything specific you'd like for your next visit.Warmest regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang

10/10 (非常に良い)

??

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 1 泊滞在
Ms. Joey Pham- Marketing and Communication Managerからの返信 (投稿日 : 2024 年 3 月 23 日)
Dear Valued Customer,We are sincerely grateful for your incredibly kind words about your recent stay at our hotel. Your feedback is not only valuable to us but also fuels our passion for hospitality. It was our pleasure to have you with us, and we are delighted that you enjoyed your time here. Please know that you are always welcome, and we eagerly await the opportunity to host you again.Warmest regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang

10/10 (非常に良い)

Kasahara

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
ホテルは新しく素晴らしいです。 周辺はビーチしかないですが、私達はツアーを手配したり、ホテルでプールや無料アフタヌーンティーを利用したので、充分満喫しました。
2024 年 3 月に 3 泊滞在
Ms. Joey Pham- Marketing and Communication Managerからの返信 (投稿日 : 2024 年 3 月 14 日)
Dear Valued Customer,Thank you for your glowing review! We're thrilled to hear that you had a fantastic stay with us. Your feedback means the world to us and serves as a great encouragement to our team. We can't wait to welcome you back for another wonderful experience. Please don't hesitate to contact us directly if there's anything specific you'd like for your next visit.Warmest regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang

8/10 (良い)

Hiroki

良かった点 : 施設のコンディションと設備
2024 年 3 月に 1 泊滞在
Ms. Joey Pham- Marketing and Communication Managerからの返信 (投稿日 : 2024 年 3 月 14 日)
Dear Valued Customer,It warms our hearts to receive your wonderful feedback! Thank you for taking the time to share your experience. We are thrilled to know that our efforts to make your stay exceptional were successful. Your kind words motivate us to continually strive for excellence. We look forward to the pleasure of serving you again in the future.Warm regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang

8/10 (良い)

MAKI

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
朝食のビッフェは種類豊富で美味しかった。またプールも開放感があって良かった。
2024 年 3 月に 2 泊滞在
Ms. Joey Pham- Marketing and Communication Managerからの返信 (投稿日 : 2024 年 3 月 14 日)
Dear Valued Customer,Thank you for your glowing review! We're thrilled to hear that you had a fantastic stay with us. Your feedback means the world to us and serves as a great encouragement to our team. We can't wait to welcome you back for another wonderful experience. Please don't hesitate to contact us directly if there's anything specific you'd like for your next visit.Warmest regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang

10/10 (非常に良い)

Tanaka

2024 年 3 月に 2 泊滞在
Ms. Joey Pham- Marketing and Communication Managerからの返信 (投稿日 : 2024 年 4 月 4 日)
Dear Valued Customer,Thank you for your glowing review! We're thrilled to hear that you had a fantastic stay with us. Your feedback means the world to us and serves as a great encouragement to our team. We can't wait to welcome you back for another wonderful experience. Please don't hesitate to contact us directly if there's anything specific you'd like for your next visit.Warmest regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang

10/10 (非常に良い)

Yuji

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
ホテルのスタッフは皆さんとても親切で、フレンドリーでした。チェックインの時間は午後2時ですが、午後1時に到着した私たちにチェックインをさせて部屋に入れてくれました。28階のラウンジの朝食は、素晴らしい景色を見ながら食べることができました。部屋からの眺めも素晴らしく、とても満足の行く滞在になりました。ありがとうございました。
2024 年 3 月に 2 泊滞在
Ms. Joey Pham- Marketing and Communication Managerからの返信 (投稿日 : 2024 年 3 月 14 日)
Dear Valued Customer,Thank you for your glowing review! We're thrilled to hear that you had a fantastic stay with us. Your feedback means the world to us and serves as a great encouragement to our team. We can't wait to welcome you back for another wonderful experience. Please don't hesitate to contact us directly if there's anything specific you'd like for your next visit.Warmest regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang

10/10 (非常に良い)

Takashi

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
施設良好、スタッフも親切
2024 年 2 月に 4 泊滞在
Ms. Joey Pham- Marketing and Communication Managerからの返信 (投稿日 : 2024 年 2 月 29 日)
Dear Valued Customer,We are sincerely grateful for your incredibly kind words about your recent stay at our hotel. Your feedback is not only valuable to us but also fuels our passion for hospitality. It was our pleasure to have you with us, and we are delighted that you enjoyed your time here. Please know that you are always welcome, and we eagerly await the opportunity to host you again.Warmest regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 2 月に 2 泊滞在
Ms. Joey Pham- Marketing and Communication Managerからの返信 (投稿日 : 2024 年 2 月 29 日)
Dear Valued Customer,Thank you for your glowing review! We're thrilled to hear that you had a fantastic stay with us. Your feedback means the world to us and serves as a great encouragement to our team. We can't wait to welcome you back for another wonderful experience. Please don't hesitate to contact us directly if there's anything specific you'd like for your next visit.Warmest regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang

10/10 (非常に良い)

Yamaya

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
good
2024 年 2 月に 4 泊滞在
Ms. Joey Pham- Marketing and Communication Managerからの返信 (投稿日 : 2024 年 2 月 7 日)
Dear Valued Customer,Thank you for your glowing review! We're thrilled to hear that you had a fantastic stay with us. Your feedback means the world to us and serves as a great encouragement to our team. We can't wait to welcome you back for another wonderful experience. Please don't hesitate to contact us directly if there's anything specific you'd like for your next visit.Warmest regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang

8/10 (良い)

Minori

2024 年 1 月に 3 泊滞在
Ms. Joey Pham- Marketing and Communication Managerからの返信 (投稿日 : 2024 年 1 月 12 日)
Dear Valued Customer,It warms our hearts to receive your wonderful feedback! Thank you for taking the time to share your experience. We are thrilled to know that our efforts to make your stay exceptional were successful. Your kind words motivate us to continually strive for excellence. We look forward to the pleasure of serving you again in the future.Warm regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang

10/10 (非常に良い)

Tetsuya

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
リピート決定
最高で完璧。また利用します。
2023 年 12 月に 3 泊滞在
Ms. Joey Pham- Marketing and Communication Managerからの返信 (投稿日 : 2024 年 1 月 9 日)
Dear Tetsuya, We are sincerely grateful for your incredibly kind words about your recent stay at our hotel. Your feedback is not only valuable to us but also fuels our passion for hospitality. It was our pleasure to have you with us, and we are delighted that you enjoyed your time here. Please know that you are always welcome, and we eagerly await the opportunity to host you again.Warmest regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang

8/10 (良い)

HIROYOSHI

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
総合的に大満足でした。内装とかは安っぽいんですが、なにしろ築年が新しいのですべてが綺麗で、宿泊費の安さを考えたらお釣りが来ます。 立地が悪い(市街地から一番遠い)ですがそれも安さを考えたら我慢できます。 大晦日の夜にルーフトップバーに行ったのですが、我々夫婦以外客ゼロでした。経営は大丈夫でしょうか?
2023 年 12 月に 1 泊滞在
Ms. Joey Pham- Marketing and Communication Managerからの返信 (投稿日 : 2024 年 1 月 8 日)
Dear Mr./Ms. Hiroyoshi, We are sincerely grateful for your incredibly kind words about your recent stay at our hotel. Your feedback is not only valuable to us but also fuels our passion for hospitality. It was our pleasure to have you with us, and we are delighted that you enjoyed your time here and we regret that the location did not meet your expectations. Thank you for helping us identify areas where we can do better. We hope you'll give us another chance to show you the exceptional service we are capable of providing.Warmest regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang

8/10 (良い)

MASUMI

2023 年 12 月に 4 泊滞在
Ms. Joey Pham- Marketing and Communication Managerからの返信 (投稿日 : 2024 年 1 月 9 日)
Dear Valued Customer,We are sincerely grateful for your incredibly kind words about your recent stay at our hotel. Your feedback is not only valuable to us but also fuels our passion for hospitality. It was our pleasure to have you with us, and we are delighted that you enjoyed your time here. Please know that you are always welcome, and we eagerly await the opportunity to host you again.Warmest regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang

8/10 (良い)

AYAKO

2023 年 11 月に 4 泊滞在
Ms. Joey Pham- Marketing and Communication Managerからの返信 (投稿日 : 2023 年 12 月 18 日)
Dear Valued Customer,It warms our hearts to receive your wonderful feedback! Thank you for taking the time to share your experience. We are thrilled to know that our efforts to make your stay exceptional were successful. Your kind words motivate us to continually strive for excellence. We look forward to the pleasure of serving you again in the future.Warm regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang

10/10 (非常に良い)

Yoshikazu

2023 年 10 月に 2 泊滞在
Ms. Joey Pham- Marketing and Communication Managerからの返信 (投稿日 : 2023 年 10 月 31 日)
Dear Valued Customer,It warms our hearts to receive your wonderful feedback! Thank you for taking the time to share your experience. We are thrilled to know that our efforts to make your stay exceptional were successful. Your kind words motivate us to continually strive for excellence. We look forward to the pleasure of serving you again in the future.Warm regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang

10/10 (非常に良い)

Masahiro

2023 年 9 月に 1 泊滞在
Guest Experience Managerからの返信 (投稿日 : 2023 年 10 月 2 日)
Dear Valued Customer,Thank you for taking your precious time to share your own experience. We are delighted to hear that you had an excellent time with us. Your satisfaction is a big present to us, and that motivates us a lot. We always keep going to improve our services to make the guest experience better and better.We hope to welcome you again shortly.Best regards Peninsula Hotel Team with love 3

10/10 (非常に良い)

AI

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 9 月に 2 泊滞在
Guest Experience Managerからの返信 (投稿日 : 2023 年 10 月 2 日)
Dear Valued Customer,Thank you for taking your precious time to share your own experience. We are delighted to hear that you had an excellent time with us. Your satisfaction is a big present to us, and that motivates us a lot. We always keep going to improve our services to make the guest experience better and better.We hope to welcome you again shortly.Best regards Peninsula Hotel Team with love 3

10/10 (非常に良い)

Fumitaka

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
アフタヌーンティー&朝食ビュッフェもついて、インフィニティプールもついて、1人6,000円くらいで、コスパが良かったです!
2023 年 8 月に 3 泊滞在
Guest Experience Managerからの返信 (投稿日 : 2023 年 8 月 24 日)
Dear Mr./Ms.Fumitaka, Thank you for taking your precious time to share your own experience. We are delighted to hear that you had an excellent time with us. Your satisfaction is a big present to us, and that motivates us a lot. We always keep going to improve our services to make the guest experience better and better.We hope to welcome you again shortly.Best regards Peninsula Hotel Team with love 3

8/10 (良い)

Miki

2023 年 8 月に 2 泊滞在
Guest Experience Managerからの返信 (投稿日 : 2023 年 10 月 2 日)
Dear Valued Customer,Thank you for taking your precious time to share your own experience. We are delighted to hear that you had an excellent time with us. Your satisfaction is a big present to us, and that motivates us a lot. We always keep going to improve our services to make the guest experience better and better.We hope to welcome you again shortly.Best regards Peninsula Hotel Team with love 3

10/10 (非常に良い)

TOSHIYUKI

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
最高のホテル。
とても快適に過ごすことができました。 最上階にあるプールもとてもありがたかったです。
2023 年 8 月に 6 泊滞在
Guest Experience Managerからの返信 (投稿日 : 2023 年 8 月 19 日)
Dear Mr./Ms. Toshiyuki, Thank you for taking your precious time to share your own experience. We are delighted to hear that you had an excellent time with us. Your satisfaction is a big present to us, and that motivates us a lot. We always keep going to improve our services to make the guest experience better and better.We hope to welcome you again shortly.Best regards Peninsula Hotel Team with love 3

6/10 (普通)

MOTOHIDE

カップルで旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
クラブラウンジを作って、VIPサービスをしてほしい。
2023 年 8 月に 4 泊滞在
Guest Experience Managerからの返信 (投稿日 : 2023 年 8 月 19 日)
Dear Mr./Ms. Motohide,Thank you for taking your precious time to share your own experience. We are so sad to hear that you had a not good time with us.Your satisfaction will be a big present for us, and that is the thing that could motivate us a lot.We will always keep going to improve our services to make the guest experience better and better.We hope to welcome you again shortly to show you how we change.Best regards Peninsula Hotel Team with love 3

10/10 (非常に良い)

shinjiro

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
コスパ考えると最高です。隣のシーフード料理屋も地元で有名なお店のようで良かったです。
2023 年 8 月に 2 泊滞在
Guest Experience Managerからの返信 (投稿日 : 2023 年 8 月 12 日)
Dear Mr./Ms. Shinjiro, Thank you for taking your precious time to share your own experience. We are delighted to hear that you had an excellent time with us. Your satisfaction is a big present to us, and that motivates us a lot. We are so sorry for anything that inconvenienced you during your stay. We always keep going to improve our services to make the guest experience better and better. We hope to welcome you again shortly.Best regards Peninsula Hotel Team with love 3Guest Experience Manager

10/10 (非常に良い)

koji

カップルで旅行, 家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
ホテル施設は素晴らしい。ぜひ再訪したい。
2023 年 8 月に 1 泊滞在
Guest Experience Managerからの返信 (投稿日 : 2023 年 8 月 8 日)
Dear Mr./Ms.Thank you for taking your precious time to share your own experience. We are delighted to hear that you had an excellent time with us. Your satisfaction is a big present to us, and that motivates us a lot. We always keep going to improve our services to make the guest experience better and better.We hope to welcome you again shortly.Best regards Peninsula Hotel Team with love 3

10/10 (非常に良い)

MINORI

2023 年 7 月に 3 泊滞在
Guest Experience Managerからの返信 (投稿日 : 2023 年 8 月 12 日)
Dear Mr./Ms. MinoriThank you for taking your precious time to share your own experience. We are delighted to hear that you had an excellent time with us. Your satisfaction is a big present to us, and that motivates us a lot. We are so sorry for anything that inconvenienced you during your stay. We always keep going to improve our services to make the guest experience better and better. We hope to welcome you again shortly.Best regards Peninsula Hotel Team with love 3

10/10 (非常に良い)

Miyuki

家族旅行
良かった点 : スタッフとサービス、施設のコンディションと設備
The seafood restaurant stands beside of Hotel is nice. And Staff is kind enough. Pool is nice, morning buffet likely Korean and continental with Vietnamese.
2023 年 7 月に 4 泊滞在
Guest Experience Managerからの返信 (投稿日 : 2023 年 7 月 22 日)
Dear Mr./Ms. MiyukiThank you for taking your precious time to share your own experience. We are delighted to hear that you had an excellent time with us. Your satisfaction is a big present to us, and that motivates us a lot. We are so sorry for anything that inconvenienced you during your stay. We always keep going to improve our services to make the guest experience better and better. We hope to welcome you again shortly.Best regards Peninsula Hotel Team with love 3

6/10 (普通)

Shinsuke

2023 年 7 月に 2 泊滞在
Guest Experience Managerからの返信 (投稿日 : 2023 年 8 月 8 日)
Dear Mr./Ms. Shinsuke, Thank you for taking your precious time to share your own experience. We are delighted to hear that you had an excellent time with us. Your satisfaction is a big present to us, and that motivates us a lot. We are so sorry for anything that inconvenienced you during your stay. We always keep going to improve our services to make the guest experience better and better. We hope to welcome you again shortly.Best regards Peninsula Hotel Team with love 3

10/10 (非常に良い)

Jumpei

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
We stayed at the Presidential suite. The view from the room was gorgeous and beautiful. The room is so spacious, and we enjoyed the view of blue sea and white sand from the bath tub. So happy with this stay.
2023 年 6 月に 1 泊滞在
Guest Experience Managerからの返信 (投稿日 : 2023 年 6 月 27 日)
Dear Mr./Ms. Jumpei,Thank you for taking your precious time to share your own experience. We are delighted to hear that you had an excellent time with us. Your satisfaction is a big present to us, and that motivates us a lot. We always keep going to improve our services to make the guest experience better and better.We hope to welcome you again shortly.Best regards Peninsula Hotel Team with love 3

10/10 (非常に良い)

Keiichi

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 5 月に 1 泊滞在
Guest Experience Managerからの返信 (投稿日 : 2023 年 5 月 8 日)
Dear Mr./Ms. Keiichi,Thank you for taking your precious time to share your own experience. We are delighted to hear that you had an excellent time with us. Your satisfaction is a big present to us, and that motivates us a lot. We always keep going to improve our services to make the guest experience better and better.We hope to welcome you again shortly.Best regards Peninsula Hotel Team with love 3

8/10 (良い)

Fujii

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
OK
2023 年 3 月に 2 泊滞在
Andy Nguyen - E-commerce Executiveからの返信 (投稿日 : 2023 年 4 月 4 日)
Thank you for taking your precious time to share your own experience. We are delighted to hear that you had an excellent time with us. Your satisfaction is a big present to us, and that motivates us a lot. We always keep going to improve our services to make the guest experience better and better. We hope to welcome you again shortly. Best regards Peninsula Hotel Team with love 3

6/10 (普通)

Iwasaburo

良かった点 : 清潔度
気になった点 : スタッフとサービス、設備とサービス
Front staff is maybe foolish. Fee is cheep.
2023 年 2 月に 1 泊滞在
Andy Nguyen - E-commerce Executiveからの返信 (投稿日 : 2023 年 3 月 3 日)
Thank you for taking your precious time to share your own experience. We are so sad to hear you were unhappy with us. Guests' satisfaction is our big present, and that is the thing that motivates us a lot.Could you please let us know more about this case by sending us an email to info@peninsulahotel.vn?We always keep going to improve our services to make the guest experience better and better. We hope to welcome you again shortly. Best regards Peninsula Hotel Team with love 3

8/10 (良い)

Banri

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2022年の9月オープンということもあって施設自体はかなり綺麗。27階のインフィニティープールは晴れてる日には見晴らしも素晴らしい。プライベートビーチがついてるようなスーパーリゾートホテルっていう雰囲気ではないが、コスパを考えると十分。朝食もブュッフェで美味しい。市内まではタクシーで10分ほど。またリピートしたいと思います。
2023 年 2 月に 3 泊滞在
Andy Nguyen - E-commerce Executiveからの返信 (投稿日 : 2023 年 2 月 27 日)
Thank you for taking your precious time to share your own experience. We are delighted to hear that you had an excellent time with us. Your satisfaction is a big present to us, and that motivates us a lot. We always keep going to improve our services to make the guest experience better and better. We hope to welcome you again shortly. Best regards Peninsula Hotel Team with love 3

10/10 (非常に良い)

SHENGNAN

良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
スタッフたちみんな親切でいろいろ教えてくれます。朝食の種類が多くて美味しかったです!27階のプールから眺めたミーケービーチは絶景なので、インスタ映えはすごくいいです。
Andy Nguyen - E-commerce Executiveからの返信 (投稿日 : 2023 年 1 月 6 日)
Dear Mr./Ms. SHENGNAN,Thank you for taking your precious time to share your own experience. We are delighted to hear that you had an excellent time with us. Your satisfaction is a big present to us, and that motivates us a lot. As the things you said, your review will help us have more and more customers.We always keep going to improve our services to make the guest experience better and better. We hope to welcome you again shortly. Best regards Peninsula Hotel Team with love 3

10/10 (非常に良い)

LEANNE

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This property was wonderful - so easy to get to centre of Danang or walk the beach. The staff were outstanding all going that extra mile. The in-house services (spa, pool, restaurants, bars) were fabulous. Well done to the wonderful staff!!!
2024 年 5 月に 4 泊滞在

10/10 (非常に良い)

Joseph

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Excellent staff with fabulous service. Immaculately clean. People couldn't be friendlier and the beach and ocean views were stunning@
2024 年 5 月に 5 泊滞在
Ms. Joey Pham- Marketing and Communication Managerからの返信 (投稿日 : 2024 年 5 月 15 日)
Dear Valued Customer,We are sincerely grateful for your incredibly kind words about your recent stay at our hotel. Your feedback is not only valuable to us but also fuels our passion for hospitality. It was our pleasure to have you with us, and we are delighted that you enjoyed your time here. Please know that you are always welcome, and we eagerly await the opportunity to host you again.Warmest regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang

10/10 (非常に良い)

Vincent

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Awesome stay,, love the everything!
2024 年 5 月に 2 泊滞在
Ms. Joey Pham- Marketing and Communication Managerからの返信 (投稿日 : 2024 年 5 月 15 日)
Dear Valued Customer,We are sincerely grateful for your incredibly kind words about your recent stay at our hotel. Your feedback is not only valuable to us but also fuels our passion for hospitality. It was our pleasure to have you with us, and we are delighted that you enjoyed your time here. Please know that you are always welcome, and we eagerly await the opportunity to host you again.Warmest regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang

4/10 (不満)

Dr Puneet

カップルで旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The property was dirty, noisy, inconvenient and congested. Staff was not cooperative at all. We visited as a couple and are very disappointed.
2024 年 4 月に 3 泊滞在
Ms. Joey Pham Marketing and Communication Manager からの返信 (投稿日 : 2024 年 4 月 27 日)
Dear Valued Customer,Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced during your stay. Your comments are invaluable, and we appreciate your honesty. Rest assured, we are taking your concerns seriously and will use them as valuable lessons to enhance our services.We hope to have the opportunity to welcome you back in the future and provide you with a much-improved experience.Warm regards,

10/10 (非常に良い)

Tuan

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Staff was great! Would recommend this property.
2024 年 4 月に 4 泊滞在
Ms. Joey Pham- Marketing and Communication Managerからの返信 (投稿日 : 2024 年 4 月 22 日)
Dear Valued Customer,Thank you for your glowing review! We're thrilled to hear that you had a fantastic stay with us. Your feedback means the world to us and serves as a great encouragement to our team. We can't wait to welcome you back for another wonderful experience. Please don't hesitate to contact us directly if there's anything specific you'd like for your next visit.Warmest regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang

10/10 (非常に良い)

junko

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Friendly staff and clean and spacious room. It was comfortable stay for 9days !
2024 年 3 月に 9 泊滞在
Ms. Joey Pham- Marketing and Communication Managerからの返信 (投稿日 : 2024 年 4 月 22 日)
Dear Valued Customer,Thank you for your glowing review! We're thrilled to hear that you had a fantastic stay with us. Your feedback means the world to us and serves as a great encouragement to our team. We can't wait to welcome you back for another wonderful experience. Please don't hesitate to contact us directly if there's anything specific you'd like for your next visit.Warmest regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang

10/10 (非常に良い)

Shaffiq

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Quiet. Good service
2024 年 4 月に 4 泊滞在
Ms. Joey Pham- Marketing and Communication Managerからの返信 (投稿日 : 2024 年 4 月 11 日)
Dear Valued Customer,Thank you for your glowing review! We're thrilled to hear that you had a fantastic stay with us. Your feedback means the world to us and serves as a great encouragement to our team. We can't wait to welcome you back for another wonderful experience. Please don't hesitate to contact us directly if there's anything specific you'd like for your next visit.Warmest regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang

4/10 (不満)

Manuel Antonio

カップルで旅行
Didn’t meet expectations
2024 年 4 月に 2 泊滞在
Ms. Joey Pham Marketing and Communication Manager からの返信 (投稿日 : 2024 年 4 月 8 日)
Dear Mr/Ms. Manuel Antonio,We appreciate you bringing your concerns to our attention. Your feedback is incredibly important to us, and we regret that your booking experience did not meet your expectations. The no-show charge is applied in line with our cancellation policy, and it was informed to you accordingly. We are committed to addressing the issues you've raised and will be working diligently to make necessary improvementsThank you for helping us identify areas where we can do better. We hope you'll give us another chance to show you the exceptional service we are capable of providing.Warm regards,

10/10 (非常に良い)

Paul

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Heerlijk hotel aan het strand van Da Nang. Rooftop pool en ontbijtruimte met mooi uitzicht.
2024 年 4 月に 3 泊滞在
Ms. Joey Pham- Marketing and Communication Managerからの返信 (投稿日 : 2024 年 4 月 11 日)
Dear Valued Customer,We are sincerely grateful for your incredibly kind words about your recent stay at our hotel. Your feedback is not only valuable to us but also fuels our passion for hospitality. It was our pleasure to have you with us, and we are delighted that you enjoyed your time here. Please know that you are always welcome, and we eagerly await the opportunity to host you again.Warmest regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang

10/10 (非常に良い)

Nadezda

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very professional, friendly, polite and extremely helpful stuff. Breathtaking view. Delicious food. Highly recommend
2024 年 3 月に 4 泊滞在
Ms. Joey Pham- Marketing and Communication Managerからの返信 (投稿日 : 2024 年 4 月 4 日)
Dear Valued Customer,Thank you for your glowing review! We're thrilled to hear that you had a fantastic stay with us. Your feedback means the world to us and serves as a great encouragement to our team. We can't wait to welcome you back for another wonderful experience. Please don't hesitate to contact us directly if there's anything specific you'd like for your next visit.Warmest regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang