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Reviews of Hoi An Red Frangipani Villa

2 out of 5
Hoi An Red Frangipani Villa
Group 4, Thanh Tay, Cam Chau, Hoi An, Quang Nam

Reviews

9.0

Wonderful

Rating 10 - Excellent. 15 out of 24 reviews" "
Rating 8 - Good. 7 out of 24 reviews" "
Rating 6 - Okay. 0 out of 24 reviews" "
Rating 4 - Poor. 1 out of 24 reviews" "
Rating 2 - Terrible. 1 out of 24 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

4.8/10

Amenities

8.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

Shane

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
when we arrived at hotel, gate was closed, tried calling and no one answered the phone. after waiting 1-1/2 hr left to find somewhere else to stay and that took another hour. They will not refund money paid for my stay. Called Expedia that night and they could not reach anyone either. Since they will not cancel the reservation they stole my money
Stayed 2 nights in Nov 2023

4/10 Poor

Verified traveler

Disliked: Cleanliness, amenities, property conditions & facilities
The free bikes constantly broke. The welcome drinks were non existent. My overpriced laundry came back dirty. The WiFi was patchy at best. The pool water was dirty. I got a huge discount on their rack rate through Expedia and still felt short changed.
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
All is good
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely big room, beautiful quiet setting and lovely, friendly folk, with 3 beautiful dogs. Everything we wanted
Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2019
Response from Hoi An Red Frangipani Villa on May 23, 2019
Thank you so much. See you next time

8/10 Good

wilhelmina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The water in the shower was boiling hot one minute and cold the next. Dangerous! The room was beautiful, so was breakfast and the pool. The desk was mostly unattended. They never heard of a shuttle to Danang Airport 110.000, told me a car would be 300,000. Shuttle has been widely advertised !
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Megan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect!
Really lovely place, great room and service. A bit outside the ancient town but they have free bikes and its a 15 minute ride in. We had bad weather but had it been nice, the pool area would have been perfect to laze around. Highly recommended!
Stayed 4 nights in Feb 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely quiet hotel
We had a wonderful relaxing stay at the Red Frangipani Villa. The staff are very attentive and friendly, and the rooms spacious and very clean. The pool and gardens are lovely. Tucked away on a quiet street beside the river with a working field across the road, it is a perfect getaway from the busyness of Old Town. Some difficulty with water heater during our visit was only concern.
Stayed 3 nights in Jan 2018
Response from Manager on Jan 25, 2018
Dear ! Thank you for having chosen us “Hoi An Red Frangipani Villa” to stay in Hoi An and for taking the time to write this lovely review. We also had a good time with you. We will not stop trying to promote our service and quality to serve our loved guests. We wish you will get more success and happiness in your life. With warm wishes to you. ***FROM HOI AN RED FRANGIPANI VILLA***

8/10 Good

STEVEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice pool resort away from the hustle and bustle.
This was an extended stay booking having already spent 2 nights at the hotel previously. The only downside was the yappy resort dog making a fuss whenever a motorbike arrived after dark..

10/10 Excellent

tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stau here its a must
Amazing place out in the country. Cheap clean and spacious rooms with bath and own outside shower. Big breakfast with no time limits you can have it when you want. Nice and polite owners and staff. Outdoor Pool

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing paradise close to town
The hotel was located perfectly between downtown Hoi An and the beach - about a 10 minute bike ride to each. It is just off the main street, along rice fields and the river, which made the location very peaceful and relaxing, but still close enough to all the sites and delicious food in the area. The pool and free breakfast were also fantastic. We only planned to stay three nights, but ended up staying six because we loved it so much. Would definitely recommend!

10/10 Excellent

Mark, Obertraun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic oasis
We stayed 3 nights and we thoroughly enjoyed our stay. The staff were so friendly and helpful booking us taxis, lending us bikes etc. Breakfast is served everyday outside by the garden and is fantastic. The pool is a bonus too!

8/10 Good

FF, Australia

Liked: Cleanliness, staff & service, property conditions & facilities
Great value hotel tucked away in Hoi An
Local location across the road from Rice fields. We liked the bike ride into the city and beach (free bike hire)! The personnal are lovely and overall great stay.
Response from Mr Thân, on Feb 29, 2016
Dear Guest, Thank you so much for your perfect review to our Villa. We always hope to welcome you many time in near or far future. Best wish for you. Sincerely, Su Do Villa, --FROM HOI AN RED FRANGIPANI VILLA WITH LOVE--

8/10 Good

Kristian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
The staff was verry friendly, nice place, verry clean
Stayed 3 nights in Feb 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très beaux arbres et plantes sur la propriété, coin tranquille sans voitures, vélos gratuits, ambiance et personnel super, merci pour tout!
Stayed 3 nights in Jul 2018
Response from HOI AN RED FRANGIPANI VILLA on Jul 21, 2018
Thank you for taking the time to provide us with your feedback. It's always fantastic to hear you enjoyed your stay with us. Thanks again, and we hope you'll choose Hoi An Red Frangipani Villa the next time you're in Hoi An. **FROM HOI AN RED FRANGIPANI VILLA WITH LOVE**

10/10 Excellent

isabelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Een droomvilla voor een droomverblijf
Vogels mij heb ik dit al eens verteld, maar het verblijf in de Hoi An Franipangi Villa is ons op alle niveaus uitstekend bevallen. Het ziet er geweldig uit, het is er superschoon, de mensen zijn hartstikke lief, et cetera, et cetera. Hoi An is een geweldig mooi plaatsje.
Stayed 1 night in Mar 2018

10/10 Excellent

isabelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Een hotel als in een mooie droom
Een fantastisch mooi, leuk gelegen en uitstekend onderhouden hotel met topservice. Bijzonder hartelijke mensen vooral. Zeer proper.
Stayed 2 nights in Mar 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best home stay ever.
Stayed 3 nights in Jul 2017
Dear ! Thank you for taking the time to provide us with your feedback. It's always fantastic to hear you enjoyed your stay with us. Thanks again, and we hope you'll choose Hoi An Red Frangipani Villa the next time you're in Hoi An ***FROM HOI AN RED FRANGIPANI VILLA***

10/10 Excellent

Sudeeda, Germany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kleine Oase
Tolles Hotel, nettes Personal, toller Pool, super Aufenthalt!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super fint hotel
Super flinke og er rigtig godt til prisen.