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Hotel Platinium Palace

2.5 star property
Stylish accommodations in the center of town provide a perfect base for exploration, with comfortable rooms and easy access to delicious breakfast spots nearby.

Choose dates to view prices

Hotel Platinium Palace, in the heart of town, offers a stylish retreat. Enjoy coffee at the on-site cafe and practical amenities like luggage storage and dry cleaning. Attentive staff and free in-room WiFi ensure a seamless stay.

Reviews

6.0 out of 10

Popular amenities

  • Free WiFi
  • Breakfast available
  • Laundry
  • Room service
  • Housekeeping
  • 24/7 front desk

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About this property

Hotel Platinium Palace

  • Hotel near Plaza de Armas
  • Hotel Platinium Palace provides amenities like a coffee shop/cafe and dry cleaning/laundry services. Stay connected with free in-room WiFi.
  • You'll also enjoy perks such as:
    • Full breakfast (surcharge), a roundtrip airport shuttle (surcharge), and luggage storage
    • A 24-hour front desk, a front-desk safe, and smoke-free premises
    • Tour/ticket assistance, an elevator, and a TV in the lobby
  • Room features
  • All 52 rooms have amenities such as free WiFi.
  • More conveniences in all rooms include:
    • Bathrooms with showers
    • Flat-screen TVs with satellite channels

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Policies

Check-in

Check-in start time: 6:00 AM; Check-in end time: 10:00 PM

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Children up to the age of 4 years can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Peru Value-Added Tax (VAT) at 18%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Peru. The exemption applies only to stays in Peru not exceeding 60 days.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 3 for adults and USD 3 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Property Registration Number 20564411401

We should mention

Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law; payments cannot be split between currencies

Frequently asked questions

Is Hotel Platinium Palace pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Hotel Platinium Palace?

Check-in start time: 6:00 AM; Check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Platinium Palace?

Check-out is at noon.

Does Hotel Platinium Palace provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Hotel Platinium Palace located?

Situated in Cusco, this hotel is 0.3 mi (0.5 km) from Inca Pachacutec Monument and 1.7 mi (2.7 km) from Plaza de Armas. "El Molino I" Shopping Center and The Church of Jesus Christ of Latter-day Saints are also within 10 minutes. Cusco Wanchaq Station is 17 minutes by foot and San Pedro Station is 30 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

6.0

6.0

Cleanliness

7.0

Staff & service

7.0

Property conditions & facilities
Rating 10 - Excellent. 1 out of 2 reviews
Rating 8 - Good. 0 out of 2 reviews
Rating 6 - Okay. 0 out of 2 reviews
Rating 4 - Poor. 0 out of 2 reviews
Rating 2 - Terrible. 1 out of 2 reviews

Reviews

Verified

10/10 Excellent

Henri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent for transit tourist

Bien situé près aéroport et terminus de bus Garde bagage durant excursion de 4 jours Dejeuner inclus Seul bemol: bruit du trafic, prevoir bouchon d’oreille Aéroport accessible à pied en 30 minutes!
Stayed 1 night in Oct 2019
Verified

2/10 Terrible

vincent

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

grosse déception

pour RESUMER- HORRIBLE - A FUIR....... BRUYANT- IMPossible de dormir, à 2km Du centre ville, arrivée vers 14h30 à l'hôtel, via une réservation hotels.com, il a déja fallu plus de 15 mn pour faire le check in.. Pas un mot d'anglais, pas un sourire par la jeune fille présente.. Au lieu de regarder le numéro de réservation, ou même le passeport, elle me demande, de lui envoyer par whats app un screenschot de la réservation.. Bizarre. Ensuite elle me demande combien j'ai payé via hôtel? genre on doit négocier? là? Bref, je prend les clés de la chambre, au 6eme avec ascenceur.. Les parties communes sont salles, poussiéreuses... A l'entrée de la chambre, le wifi ne marche plus, Ch de taille moyenne, avec vue sur le quartier voisin d'en face, vraiment pas rassurant... Pas de savon fourni - Précision utile, la nuit en octobre il fait très froid, et au pérou les hôtels n'ont pas de chauffage!! dingue non? alors vous avez 2 draps mais je passe pas la journée sous la couette.... il a fallu dans la nuit demandé un chauffage électrique tant j'avais froid. les draps: tachés pas de sèche cheveux ou de coffre... De la fenetre je comprends qu'en face s trouve une station de bus... et voit un trafic de véhicule important... Les péruviens sont fans, de tunning, et du klaxon, et des taxis. Chaque ouverture de voiture fera l'objet d'une mélodie plus au moins longue. Il y a plus de taxis que d'habitants presque : et chaque voiture, taxi officiel ou pas, racole les touristes en klaxon
Stayed 1 night in Oct 2019