Holiday Inn Express London Gatwick - Crawley by IHG

Property class: 3

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Reviews

8.2 out of 10
Very good
Located close to Hawth Theatre and Tilgate Park, Holiday Inn Express London Gatwick - Crawley by IHG provides free to-go breakfast, dry cleaning/laundry services, and a bar. The on-site restaurant, Express Cafe & Bar, offers breakfast, lunch, dinner, and light fare. Stay connected with free in-room WiFi, and guests can find other amenities such as a 24-hour business center.

Popular amenities

  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Parking available
  • Business services

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room, 1 Double Bed

A bathroom with a toilet, a shower with a glass door, and a sink with a mirror.

Standard Room, 1 Double Bed

10.0 out of 10
Exceptional
(5 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed with Sofa bed

A hotel room with a large bed, bedside tables, a desk with a chair, a window with curtains, and a flat-screen TV mounted on the wall.

Standard Room, 1 Double Bed with Sofa bed

9.4 out of 10
Exceptional
(3 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Double Bed, Accessible

A hotel room with two beds, a desk, and a chair.

Standard Room, 1 Double Bed, Accessible

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds

A bathroom with a toilet, a shower with a glass door, and a sink with a mirror.

Standard Room, 2 Twin Beds

8.0 out of 10
Very good
(2 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room

A hotel room with a bed, a desk with a laptop, a chair, a bedside table with a lamp, and a window with curtains.

Standard Room

8.6 out of 10
Excellent
(4 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, Multiple Beds, Accessible

A bathroom with a toilet, a shower with a glass door, and a sink with a mirror.

Standard Room, Multiple Beds, Accessible

  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed
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About the neighborhood

Located in Three Bridges, a neighborhood in Crawley, Holiday Inn Express London Gatwick - Crawley by IHG is near the airport and near a train station. Tilgate Park and Haywards Heath Golf Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Tulley's Farm and Wakehurst Place. Don't miss out on a visit to Brighton Pier. Visit our Crawley travel guide
Map
RH10 1UA, England, Crawley, Haslett Avenue East, Three Bridges

What's nearby

  • A church with a tall steeple and a graveyard in front.
    Manor Royal Business Park
    3 min drive - 1.7 km
  • A large, intricately decorated log with chains and metal elements, set in a wooded area.
    Tilgate Park
    4 min drive - 2.0 km
  • Hawth Theatre
    9 min walk - 0.8 km
  • County Mall Shopping Centre
    13 min walk - 1.2 km
  • Crawley Town Hall
    15 min walk - 1.3 km

Getting around

  • Crawley Three Bridges Station
    10 min walk
  • Gatwick Airport (LGW)
    12 min drive

Restaurants

  • Coffee Zone
    11 min walk
  • Efes Bbq
    19 min walk
  • Caffè Nero
    15 min walk
  • The Hawth Park Inn
    1 min walk
  • Starbucks
    15 min walk

About this property

Holiday Inn Express London Gatwick - Crawley by IHG

  • Hotel near Hawth Theatre
  • Located close to Tilgate Park and Tulley's Farm, Holiday Inn Express London Gatwick - Crawley by IHG provides free to-go breakfast, dry cleaning/laundry services, and a bar. The on-site restaurant, Express Cafe & Bar, offers breakfast, lunch, dinner, and light fare. In addition to a 24-hour business center, guests can connect to free in-room WiFi.
  • You'll also enjoy the following perks during your stay:
    • Self parking (surcharge), an electric car charging station, and access to a nearby health club
    • Express check-out, a front-desk safe, and coffee/tea in the lobby
    • Luggage storage, a vending machine, and multilingual staff
  • Room features
  • All 138 rooms offer comforts such as pillow menus and laptop-friendly workspaces, in addition to perks like free WiFi and desk chairs.
  • Other conveniences in all rooms include:
    • Children's books and free infant beds
    • Bathrooms with showers and free toiletries
    • LCD TVs with digital channels
    • Wardrobes/closets, electric kettles, and heating

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (GBP 9 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 7:30 AM to 9:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Express Cafe & Bar
  • Express Cafe & Bar

Things to do

  • TV in common areas

Family friendly

  • Baby toys
  • Children's books
  • Children's toys
  • In-room crib
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • 532 square feet of conference space
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom

More

  • 1 building
  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • Electric kettle

More

  • Desk
  • Desk chair
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out fee: GBP 10.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15.00 per pet, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Self parking fee: GBP 9.00 per night (in/out privileges)
  • Pet fee: GBP 15.00 per pet, per day
  • Service animals are exempt from fees
  • Late check-out fee: GBP 10.00

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Holiday Inn Express London Gatwick - Crawley by IHG pet-friendly?

Yes, pets are allowed at this property. There's a fee of GBP 15.00 per pet, per day. Service animals are exempt from fees.

How much is parking?

Self parking is available for GBP 9.00 per night.

What time is check-in at Holiday Inn Express London Gatwick - Crawley by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Holiday Inn Express London Gatwick - Crawley by IHG?

Check-out is at 11:00 AM. Late check-out is available for GBP 10.00.

Where is Holiday Inn Express London Gatwick - Crawley by IHG located?

Located in Three Bridges, this hotel is 0.4 mi (0.6 km) from Hawth Theatre and 1.4 mi (2.2 km) from Tilgate Park. Tulley's Farm and Wakehurst Place are also within 9 mi (15 km). Crawley Three Bridges Station is 10 minutes by foot and Crawley Station is 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Holiday Inn Express London Gatwick - Crawley by IHG Reviews

8.2

Very Good

8.6

Cleanliness

7.8

Location

8.4

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 347 out of 1000 reviews
Rating 8 - Good. 429 out of 1000 reviews
Rating 6 - Okay. 145 out of 1000 reviews
Rating 4 - Poor. 50 out of 1000 reviews
Rating 2 - Terrible. 29 out of 1000 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really good

Really good place to stay, clean and friendly, some other guests where loud at early hours in the morning and slamming doors, the hotel close to theatre and harvester,
Stayed 1 night in Apr 2022
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities
Located close to airport
Stayed 1 night in Mar 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Holiday Inn Express, Crawley.

Just an overnight so my wife could fly out of Gatwick, but the hotel exceeded expectations. Very welcoming check in, a room that was more than adequate, nice drink in the evening before bed and a great breakfast set-up.
Stayed 1 night in Mar 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent value!

Excellent value for money. Room was perfect and the breakfast was delicious, would definitely return.
Stayed 1 night in Mar 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and room were excellent for what my family needed for one night. The breakfast was very good and I thought there was a lot to choose from, we left with full bellies. 🙂
Stayed 1 night in Feb 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very helpful, rooms are nice and tidy, downstairs lobby area and breakfast area is very modern and comfortable, the breakfast is handy. Supermarket nearby if you need to grab anything and a close walk to the gatwick shopping areas as well as public transport/train station.
Stayed 21 nights in Feb 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good customer service. Good location excellent food.
Stayed 1 night in Feb 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
clean tidy and a great night sleep
Stayed 1 night in Feb 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very pleasant stay, clean, quiet with very friendly staff
Stayed 1 night in Feb 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
No eating places around.
Stayed 1 night in Jan 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff members Always willing to answer any questions Good local knowledge (shops etc )
Stayed 2 nights in Jan 2022
Verified review

2/10 Terrible

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
the hotel was nice and clean and there were no issues there but on check in the room was under as my name and my card (im 17 turned 18 today, day we was meant to checkout) so the guy at the reception asks us both for id as im with my boyfriend who is 19 so he shows his but when i said i am 17 he told us we were unable to checkin as the room is under my name and i said cant we just change the name of the room or book another room under his name instead and they said no, i think 18 is the age to be to book a hotel room which is fair enough was just dissapointed that i didnt get to spend my birthday the way i wanted too.
Stayed 1 night in Jan 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pet friendly hotel.

Happy to leave £100 security for our dog, but it was unexpected. Cant recall being advised of the charge when online booking. Will remember for next time. Great stay never the less.
Stayed 1 night in Jan 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice pleasant hotel. Only problem was the key cards, sometimes did not work.
Stayed 1 night in Dec 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Otima opção para ficar próximo ao aeroporto

FIcamos apenas uma noite antes de embarcarmos em nosso voo. Quarto confortável, limpo e espaçoso. Ótimo café da manhã
Stayed 1 night in Dec 2021
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff , good service and room
Stayed 1 night in Dec 2021
Verified review

2/10 Terrible

Disliked: Cleanliness
Ii only like the veiw
Stayed 2 nights in Dec 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Staff very good, clean and tidy room HOWEVER the pillows were very lumpy and uncomfortable. The air conditioning was also a bit iffy I also reported to reception that an electric plug on the wall was very very loose.
Stayed 1 night in Dec 2021
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, room comfort

Great stay great staff

Welcoming staff, we have a 5 month baby the staff let us have a room earlier witch help us out due to the baby crying etc etc Thank you all the staff that help us
Stayed 1 night in Dec 2021
Verified review

6/10 Okay

Liked: Cleanliness, staff & service

4th December 2021

We were disappointed that we waited in reception for 10 minutes before anyone appeared. The hroom was cold when we entered, and required some attention from your staff to get the heating to work. Breakfast was good on the whole, but diluted orange juice did not go down too well. Value for money OK We arrived after dark, and went round your roundabout several times to find the entrance. The exit is just as difficult to find
Stayed 1 night in Dec 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is super friendly, and the room was deep cleaned.
Stayed 1 night in Nov 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would just like to say Thank You for making us welcome, excellent room, very clean and comfortable and great breakfast the following morning.
Stayed 1 night in Dec 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quiet

Really good price and free parking, clean tidy and quiet.
Stayed 1 night in Nov 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and well kept hotel next to a Harvester and plenty Larking (£9) and free brekfast
Stayed 1 night in Nov 2021
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
good location foir gatwick. expensive paking £9 a night. basic breakfast . friendky staff. comfortable beds.
Stayed 1 night in Nov 2021