施設の敷地

逃走、2バーベキュー、犬は無料! レイクフロントコテージクランブルックBCの口コミ


口コミ

8.0

とても良い

評価 10 - 134 件の口コミ中 63 件が非常に良い" "
評価 8 - 134 件の口コミ中 32 件が良い" "
評価 6 - 134 件の口コミ中 18 件が普通" "
評価 4 - 134 件の口コミ中 7 件が不満" "
評価 2 - 134 件の口コミ中 14 件が非常に不満" "

6.2/10

清潔度

10/10

スタッフとサービス

10/10

設備とサービス

8.0/10

施設のコンディションと設備

口コミ

10/10 (非常に良い)

John L.

良かった点 : 清潔度
Reconnect with Family
Our large family of 8 adults and 6 children truly enjoyed our wonderful family reunion at the lake. We love the new path to the lake because it is perfect for our elderly grand parents and our young children. There is seating for all of us to eat at one time too enjoy telling stories. The lake house and the lake front property are exactly as described and we recommend this property for family reunions. Two of our children caught their first fish right off the dock here and they are still talking about it. We loved it here and we plan on coming back next year.
2024 年 4 月に 2 泊滞在
VrboOwnerからの返信 (投稿日 : 2024 年 5 月 2 日)
Thank you John for your excellent 5 star review. We sincerely love helping great families build incredible memories together... Thank you for recommending us to your friends and family. Please let me know when we can help you again. Cheers, Jerry

10/10 (非常に良い)

Amanda D.

良かった点 : 清潔度
Perfect for our Family!
The cabin was perfect for our family trip to reconnect together in the mountains. The cabin was clean and had everything that we need just as we read on the listing. We especially enjoyed our walks around the lake. The owner was responsive and he answered all of our questions immediately and was very thoughtful. Our children loved sleeping in the cozy bunk bed. We recommend the cabin to our friends and family. We will be back again soon!
2024 年 3 月に 2 泊滞在
VrboOwnerからの返信 (投稿日 : 2024 年 3 月 27 日)
Thank you Amanda for your excellent 5 star review. We sincerely love helping great families build incredible memories together... Thank you for recommending us to your family and friends. Please let me know when we can help you again. Cheers, Jerry

2/10 (非常に不満)

David J.

気になった点 : 清潔度
Disappointing to say the least
This property lacks basic comfort and security. The majority of the windows don’t function, one wasn’t attached. The door handles are broken, the furniture, save one couch was ripped, broken and outside moldy and threadbare. The dishes and pots were dirty was was the BBQ. There was garbage, glass and cigarette butts strewn around the yard. The canoes were broken and unsafe, with broken paddles floating inside. The bathroom was dirty, the shower curtain in tatters and the face cloths and towels were falling apart. While the location is beautiful however everything else was truly disappointing. There were warnings posted on tape and scribbled notes about broken the dishwasher, that beeped constantly and to not fill the garbage can as there is only 1 cleaner. We were absolutely embarrassed to welcome our family to the property while in town for our daughters wedding. This is by far the worst experience of renting we’ve had over dozens of trips in last twenty years.
2023 年 8 月に 4 泊滞在
VrboOwnerからの返信 (投稿日 : 2024 年 2 月 7 日)
Thank you David for your negative review. We take all reviews constructively so we have purchased new towels, repaired the door handles, replaced pots, pans, repaired the canoe and replaced the paddles. Please contact me any time with any questions or concerns. Cheers, Jerry Kirsch, Owner

6/10 (普通)

kevin P.

気になった点 : 清潔度
family get together
property is run down. needs repairs dishwasher broken. dryer not working properly. fridge will break soon. not sure if sheets were washed so we washed them ourselves day we got there. also washed windows downstairs. too dirty. no propane for bbq. had a great time with kids and grandkids though
2023 年 8 月に 6 泊滞在
VrboOwnerからの返信 (投稿日 : 2023 年 9 月 14 日)
Thank you Kevin for your review. We take your comments seriously and I have addressed the cleaning and we have repaired the appliances. We sincerely love helping families build incredible memories together... Please let me know when we can help you again. Cheers, Jerry Kirsch, Owner

6/10 (普通)

Evelyn H.、Calgary, Alberta, Canada

気になった点 : 清潔度
Gateway in sunny, warm Cranbrook
Great location, Definitely great for a family gathering - Rustic, charming lake cabin, nice bedrooms/bathrooms setup but VRBO description/listing is a bit outdated Not all amenities are still available Living room furnitures needs upgrade, upkeep on the infrastructure have been neglected but considering that the place is up for sale, the owner for this rental property may not want to put any money in
2023 年 8 月に 4 泊滞在
VrboOwnerからの返信 (投稿日 : 2023 年 9 月 14 日)
Thank you Evelyn for your review. We love the location too - close enough to all services and shopping yet right on the lake for relaxing peace and quiet. We sincerely love helping families build incredible memories together... Please let me know when we can help you again. Cheers, Jerry Kirsch, Owner

2/10 (非常に不満)

kim f.

気になった点 : 清潔度
Filthy House. Feel Scammed
Jerry is unfortunately the worst host I have ever had the misfortune to deal with. His House was very DIRTY. The sheets in all 5 bedroom were filthy with hair/crumbs/dirt. We had to clean all counter /table surfaces and floor before we unpacked. The host/owner lives out of country and was not communicating with us in any helpful way. He threatened me to not leave a review and then he would refund us 50%. The refund never happened. It’s a shame. the lake is pretty. I feel scammed. And the filthy property inside and out ruined our weekend
2023 年 6 月に 2 泊滞在
VrboOwnerからの返信 (投稿日 : 2023 年 8 月 18 日)
Good morning Kim, Thank you for your review. We take negative reviews constructively as we sincerely love helping great families build incredible memories together... Please feel free to contact me any time to discuss any issues. Cheers, Jerry Kirsch, Owner

8/10 (良い)

Steph N.

Family getaway
This was our second summer at the lake house. The location of the property is ideal. Being right on the lake is perfect for kids. The property could use a little tlc, but for the price and location it’s a great value. Would come back again.
2023 年 7 月に 5 泊滞在
VrboOwnerからの返信 (投稿日 : 2023 年 8 月 10 日)
Thank you so much Steph for your excellent review! Yes the location right on the lake in Cranbrook is perfect for families because you get a true lake front experience yet all the conveniences and shopping nearby. Thank you for returning for your second vacation at the lake! And thank you for recommending the Cranbrook Lake House to your friends and family.. We sincerely love helping great families build incredible memories together... Please let me know when we can help you again. Cheers, Jerry Kirsch, Owner

10/10 (非常に良い)

Kerri M.

良かった点 : 清潔度
Roomy cabin with privacy and nice access to the water
We had a family gathering and 12 of us slept comfortably! The cabin is rustic and spacious with a nice deck and a path to a private dock! We really enjoyed our time!
2023 年 7 月に 4 泊滞在
VrboOwnerからの返信 (投稿日 : 2023 年 7 月 23 日)
Thank you Kerri for your excellent 5 star review! Yes our 6 bedroom lake house is perfect for a large family! Yes we love sitting on our private dock and hearing the loon calls echoing off the smooth lake surface. We sincerely love helping great families build incredible memories together... Please let me know when we can help you again. Cheers, Jerry Kirsch, Owner

2/10 (非常に不満)

Natalie L.

気になった点 : 清潔度
Don't stay here!
Worst VRBO experience yet. Day of arrival the septic flooded the basement with noticeable stains and an awful stench. House is for sale and a relator showed the property after we checked in and while we were there! The refrigerator and dishwasher were inoperable. The beds and furniture seemed to be out of a free second-hand store: super uncomfortable, squeaky, magazines stabilizing the table, recliners stained and broken. We requested alternate accommodations from VRBO and after being disconnected with them 3 times, they never called us back after agreeing to give us different accommodations. Worst part of our weekend.
2023 年 6 月に 4 泊滞在
VrboOwnerからの返信 (投稿日 : 2023 年 7 月 27 日)
Thank you Natalie for your review. We take negative reviews constructively. We have hired a maintenance guy to ensure that everything is clean and working. We purchased a brand new BBQ for our valued guests. Please contact me directly if you have any questions or concerns any time. We sincerely enjoy helping great families build incredible memories together... Cheers, Jerry Kirsch, Owner

2/10 (非常に不満)

Wesley A.

Place not what was presented
This property was not as presented in the online photos. Obviously, the photos were taken long ago and were not current. Inside was very much like the photos presented online. The outside was run down, the deck and stairs need repair, and the grass was cut weeds. The path to the lake was overgrown. The yard had a broken canoe and a bit of junk laying around the backyard. The alarm for the septic tank went off the second day and the lower level flooded in the middle of the night. Although the flooding was cleaned up and repaired, the stay was not as enjoyable as was wanted. Even wiping up the floor from a spill indicated the floors haven't been mopped or cleaned in a while. Some dishes were chipped. Overall, this place is misrepresented by the photos. I wouldn't recommend staying here. The owner has yet to return emails or contact when trying to reach them.
2023 年 6 月に 3 泊滞在
VrboOwnerからの返信 (投稿日 : 2023 年 7 月 23 日)
Thank you Wesley for your review. We take negative reviews constructively. We have hired grounds keeping company to ensure that the property is tidy and grass mowed. We have also hired a maintenance guy to ensure that everything is working and purchased a brand new BBQ for our valued guests. Please contact me directly if you have any questions or concerns any time. We sincerely enjoy helping great families build incredible memories together... Cheers, Jerry Kirsch, Owner

10/10 (非常に良い)

Shawn D.

良かった点 : 清潔度
House fit us perfect
The house had tons of space and was fully stocked with appliances that served it purpose! Thanks for having us again
2023 年 2 月に 3 泊滞在
VrboOwnerからの返信 (投稿日 : 2023 年 3 月 6 日)
Thank you Shawn for your excellent 5 star review! We sincerely enjoy helping great families build incredible memories together... Please let me know when I can help you again. Cheers, Jerry Kirsch, Owner

10/10 (非常に良い)

Rayelle b.

Great property
The property was great for all our family ! Being able to have our dogs with us was a huge bonus and made our trip!! Enjoyed the location and the space ! Would definitely stay again
2023 年 2 月に 4 泊滞在
VrboOwnerからの返信 (投稿日 : 2023 年 3 月 6 日)
Thank you Rayelle for your excellent 5 star review!!! Yes family dogs are welcome too at no additional charge because they are a special part of many wonderful families! We sincerely enjoy helping great families build incredible memories together... Thank you for recommending the Cranbrook Lake House to your friends and family. Please let me know when I can help you again. Cheers, Jerry Kirsch, Owner

4/10 (不満)

宿泊されたお客様

気になった点 : 清潔度
Don’t expect it to be clean
This place really needs to be cleaned. Very unimpressive to find animal hair in the beds and all over the floors. There’s mice in the house. Clean it up better before the next time please. I probably won’t book again
2023 年 2 月に 3 泊滞在
VrboOwnerからの返信 (投稿日 : 2023 年 3 月 3 日)
Thank you Rodney for your review. We take negative reviews constructively and we have removed all trace of mice and deep cleaned the lake house. We sincerely enjoy helping great families build incredible memories together... Please contact me any time for the items that you left behind. Cheers, Jerry Kirsch, Owner

10/10 (非常に良い)

Heather R.、Canada

良かった点 : 清潔度
Loved spending time with my family at the lake
We spent 3 nights at the cabin and it was perfect. We brought our snowmobile and also went skiing to Kimberley, the kids especially loved playing hockey out on the lake ice. Everything you can dream of that you might require (and more) was there. They have thought of it all. From the beginning when we booked the property to the expedient way we received our access information and everything in between. It all worked and worked well. The beds were very comfortable and the bathrooms stocked with all you need. The property is fantastic. Quiet, clean, modern, rustic, fully stocked and all working. Beautiful kitchen with all the necessary cutlery. Wifi was strong when we wanted to reconnect with the world. Plenty of wood available for the cozy fireplaces in the upstairs and downstairs large living rooms. Can't say enough and would highly recommend it to anyone. Thank you!!
2023 年 1 月に 2 泊滞在
VrboOwnerからの返信 (投稿日 : 2023 年 2 月 10 日)
Thank you Heather for your excellent 5 star review. Being with the people you love in everything! I sincerely enjoy helping great people build incredible memories together. Thank you for recommending the lake house to your friends and family. Please let me know when I can help you again. Cheers, Jerry Kirsch, Owner

2/10 (非常に不満)

Liz B.

気になった点 : 清潔度
Disappointed
Based on past reviews this property is still not in the best shape regarding cleanliness. There were mice droppings and ants invading the kitchen, dust bunnies everywhere and the bedding did not smell fresh. Great location but it sounds like the property is not getting cleaned regularly or being looked after. Disappointing!
2023 年 1 月に 3 泊滞在
VrboOwnerからの返信 (投稿日 : 2023 年 2 月 1 日)
Thank you Liz for your review. I take negative and positive reviews constructively and constantly improve the Cranbrook Lake House. I have had a deep cleaning done and the house will be totally clean for all future guests. Please contact be directly if you have any questions or concerns. Cheers, Jerry Kirsch

8/10 (良い)

Deirdre F.

Christmas Getaway
We enjoyed this lovely lakeside property in the winter and the scenery did not disappoint. It was so nice to wake up with a cup of coffee and just admire the snow covered lake, trees and mountains. It was amazing to also walk on the lake and watching people skate, ice fish and playing hockey etc... Very spacious house, kitchen well stocked, bedrooms were good. Wonderful to have 2 fireplaces, one of my favourite things to do at night. The place its self could use a little bit of TCL and unfortunately we were not able to connect to the internet during our stay.
2022 年 12 月に 6 泊滞在
VrboOwnerからの返信 (投稿日 : 2023 年 2 月 1 日)
Thank you Deirdre for your excellent review! Enjoying the frozen lake with people skating and playing ice hockey is one of my favorite things too! I sincerely love helping great families build incredible memories together... Thank you for recommending the Cranbrook Lake House to your friends and family. Please let me know when I can help you again. Cheers, Jerry Kirsch, Owner

2/10 (非常に不満)

Emi-Lien F.、Calgary

気になった点 : 清潔度
Nice cabin but filthy with mice
I don’t even know where to start. The place was filthy! And there is a MAJOR mouse issue. I say major because there were mouse droppings everywhere! We found mouse droppings on some of the beds, in the couches (they were pull out couches), ON THE COUNTERS, INSIDE THE COFFEE MAKER, and on some window sills. We even saw a couple mice and even went so far as to buy mouse traps. One of the mice was in the basement and ran into one of the rooms and we tried to trap it, but couldn’t. The next time we saw one was in the kitchen, behind the knobs of the oven! (I have pictures of the mouse droppings around the house and a video of the mouse running around the counter but can’t post unfortunately). I’ve read this in other reviews saying that there is no cleaner, and I too believe this. We spent the afternoon when we arrived at the cabin cleaning (bathrooms, laundry, washing the dishes, mopping, vacuuming, etc.). When the issues were brought up with Jerry we were told a cleaner would be sent the next morning, and no one ever showed up and as other issues arose there was no answer from his end. The cabin was well stocked (kitchenware, toiletries, towels, bedding) and has a lovely alpine decor, it’s just unfortunate that the place it not well cleaned. It was also nice to be there as a family (16 of us and 2 babies) and able to stay all together.
2022 年 12 月に 4 泊滞在
VrboOwnerからの返信 (投稿日 : 2023 年 1 月 19 日)
Thank you Emi-Lien for your review. We take negative reviews seriously and have implemented extermination measures immediately. We sincerely enjoy helping great families build incredible memories tother and we are glad that you enjoyed your family time at the lake house. I am available any time if you have any questions or concerns. You are welcome back as we have completely dealt with the issue. Cheers, Jerry Kirsch, Owner

8/10 (良い)

Vanessa M.

気になった点 : 清潔度
Great for what we needed
Stayed here for 3 weeks with my family and 2 dogs, Jerry was very pleasant to deal with. The house could use a really deep clean but otherwise it worked great for us. I loved having the lake so close and the neighborhood being so quiet. Would stay again.
2022 年 10 月に 20 泊滞在
VrboOwnerからの返信 (投稿日 : 2022 年 11 月 18 日)
Thank you Vanessa for your excellent review! I love being right on the lake too - it is only 30 steps to the water. I have ensured that a deep clean was completed after your stay. I sincerely enjoy helping great families build incredible memories together... Thank you for recommending the Cranbrook Lake House to your friends and family. Please let me know when I can help you again. Cheers, Jerry Kirsch, Owner

10/10 (非常に良い)

John L.

良かった点 : 清潔度
Wonderful family time!
The cabin is exactly as advertised and more. Full kitchen for cooking real meals. All the appliances and dishware were clean and available. Netflix was provided and the WiFi worked throughout the cabin. Everyone enjoyed the wood burning fireplace in the evening (wood is included). Very warm and cozy. The public beach area across the lake was perfect for tobogganing because there is a little hill for kids. The kids also loved skating and practicing hockey near the cabin where plenty of ice was cleared. It was a wonderful weekend and the kids begged us to stay longer. We will be booking again soon.
2022 年 10 月に 2 泊滞在
VrboOwnerからの返信 (投稿日 : 2022 年 11 月 2 日)
Thank you John for your excellent 5 star review! We are pleased that you had a great time with your family. We sincerely enjoy helping wonderful families build incredible memories together... Thank you for recommending the Cranbrook Lake House to your family and friends. Please let me know when we can help you again. Cheers, Jerry

4/10 (不満)

Michael R.

気になった点 : 清潔度
Overall Experience was just Ok wouldn’t stay again.
Kitchen was dirty, fridge looked like it need a good clean. There is a mouse problem. Bedrooms had dust bunnies and garbage under them. One friend slipped on the stairs while leaving due to no lighting on the upper deck exterior stairwell. Baseboard heaters in living room didn’t work. Probably a nice place to stay if it was taken care of better.
2022 年 10 月に 2 泊滞在
VrboOwnerからの返信 (投稿日 : 2022 年 11 月 2 日)
Thank you Michael for letting me know. We take reviews seriously and have changed cleaning companies as a result to correct the situation. The lake house has been deep cleaned, more lighting installed and living room baseboard heaters repaired. Please contact me directly if I can be of any assistance. Cheers, Jerry

8/10 (良い)

Mitch

2022 年 9 月に 2 泊滞在

8/10 (良い)

Samantha V.

気になった点 : 清潔度
Great family family
Beautiful cabin and amazing location !! Overall our experience was great! The house needs a a little Tlc and cleaning but other then that a great holiday! I recommend this place for families ! Owner was awesome for communication and easy to get a hold of.
2022 年 8 月に 7 泊滞在
VrboOwnerからの返信 (投稿日 : 2022 年 9 月 9 日)
Thank you Samantha for your excellent review! Yes we love the cabin and the location is so convenient as it is close enough to town to get an ice cream any time yet far enough away to enjoy a true lake front experience! Thank you for recommending the Cranbrook Lake House to your family and friends. We sincerely enjoy helping great families build incredible memories together... Please let me know when we can help you again! Cheers, Jerry Kirsch, Owner

10/10 (非常に良い)

Brett S.

良かった点 : 清潔度
Good place with easy lake access
House is a bit run down but it was still great. Would definitely come again.
2022 年 7 月に 4 泊滞在
VrboOwnerからの返信 (投稿日 : 2022 年 8 月 22 日)
Thank you Brett for your excellent 5 star review! We sincerely enjoy helping great families build incredible memories together... Please let me know when we can help you again! Cheers, Jerry Kirsch, Owner

4/10 (不満)

Michele L.

気になった点 : 清潔度
Not impressed
Well first no air conditioning he said breeze off water keeps the house cool not even close fans we're going constantly we had to move them around to keep house bearable there was barely any water pressure in kitchen dishwasher didn't clean dishes had to wash dishes by hand getting water from the bathroom tub 🤮and fry pans were gross we had to buy our own fry pan plus paper towels let's just say a very well used old house will not stay there again nope
2022 年 7 月に 7 泊滞在
VrboOwnerからの返信 (投稿日 : 2022 年 8 月 22 日)
Thank you Michele for your review. We take negative reviews constructively as we sincerely enjoy helping great families build incredible memories together... We will add more fans to keep the house cooler and increase the water pressure. Cheers, Jerry Kirsch, Owner

8/10 (良い)

Ferdinand O.

良かった点 : 清潔度
Cranbrook golf weekend getaway
This property fitted the bill for us perfectly. We had lots of room inside and out, the bedrooms were comfortable and the outdoor space gave us lots of room to barbecue. Don’t expect a luxury hotel as everything is is well worn, but it was clean and comfortable. The location worked well with the courses we played and we hope to return next year.
2022 年 6 月に 3 泊滞在
VrboOwnerからの返信 (投稿日 : 2022 年 7 月 5 日)
Thank you Ferdinand for your excellent review. We sincerely enjoy helping great families build incredible memories together... Thank you for recommending the Cranbrook Lake House to your friends and family. Please let me know when we can help you again. Cheers, Jerry Kirsch, Owner

10/10 (非常に良い)

weston k.

Nice place
We’ll set up to accommodate larger group of people
2022 年 4 月に 3 泊滞在
VrboOwnerからの返信 (投稿日 : 2022 年 5 月 27 日)
Thank you Weston for your excellent 5 star review! We sincerely enjoy helping great families build incredible memories together... Please let me know when we can help you again! Cheers, Jerry

6/10 (普通)

Sean S.

The place wasn’t quite as nice as the pics show.
We got to the house and people were there so that was awkward. The dog hair in the house was excessive so we washed the bedding prior to going to bed. The area is nice, wifi is good at the house and the overall stay was average.
2022 年 3 月に 5 泊滞在
VrboOwnerからの返信 (投稿日 : 2022 年 5 月 26 日)
Thank you Sean for letting me know. We love the Cranbrook Lake House, the amazing lakefront and the excellent strong WiFi too! We have ensured that the cleaning company will be out by the arrival time and that no dog hair is anywhere. The cleaning company has implemented a cleaning checklist for their staff to follow which will ensure that this does not happen. Please let me know when we can help you again. Cheers, Jerry Kirsch, Owner

8/10 (良い)

Candace D.、Medicine Hat, Canada

良かった点 : 清潔度
Nice stay
We had a great visit to the Cranbrook Lake House. House was tidy and rooms were nice size. Kitchen is small and could use some new frying pans and cooking tools but was well stocked. Washer and dryer upstairs and down was handy for wet snow gear. A coat rack or hooks would be a nice addition. Yard is large and open, outdoor firepit was stocked with wood. Overall we had a great stay and made wonderful memories. Additionally, property owner Jerry was wonderful to deal with. Responsive and very accommodating.
2021 年 12 月に 4 泊滞在
VrboOwnerからの返信 (投稿日 : 2022 年 1 月 10 日)
Thank you Candace for your excellent review! We love the Cranbrook Lake House especially to celebrate Christmas with family making wonderful memories together... Thank you for letting me know to get some new frying pans - we purchased them right away. Thank you for recommending the Cranbrook Lake House to your family and friends. Please let me know when we can help you again. Cheers, Jerry Kirsch, Owner

10/10 (非常に良い)

Sarah F.

良かった点 : 清潔度
Holiday Cabin in a Winter Wonderland
Thank You Jerry for answering my questions as to the access of your lake house. My husband and I Enjoyed your beautiful lake home as we knew there would be no issues as we just stayed at your Calgary condo. All of your applicences and necessities in the kitchen made our stay more relaxing. The dishwasher works as you just have to read the instructions and be patient, like you told me. We had no issues with the Wi-Fi as it was easy to sign into and we had a strong signal. The house is nice and cozy warm as the large windows do generate a lot of heat. The lake was icing over and the snow was beautiful on the trees. Thank you for leaving a shovel out for us. The view was spectacular and breath taking in the morning. Happy Holidays Fergusons
2021 年 12 月に 2 泊滞在
VrboOwnerからの返信 (投稿日 : 2021 年 12 月 6 日)
Thank you Sarah for your excellent 5 star review! We love the Cranbrook Lake House in the winter too because we cross country ski when across the frozen lake straight from the house. Thank you for recommending the lake house to your family and friends. Please let me know when we can help you again. Happy Holiday to you too! Cheers, Jerry

6/10 (普通)

宿泊されたお客様

気になった点 : 清潔度
My stay
Every dish was dirty, I was given half a roll of paper towels for over a week. The ac/heater didn't work or if it does there were no instructions on how to use it. Could not figure out how to get cable TV to work. The house was dirty upon arrival. The microwave does not work. The dishwasher does not release the soap during the cycle. Was not pleased with the home. But directions for check in were very clear, and I had issues connecting to wifi. I messaged the home owner and was given an answer within 45 minutes.
2021 年 10 月に 8 泊滞在
VrboOwnerからの返信 (投稿日 : 2021 年 12 月 6 日)
Thank you for your review. We take negative comments constructively. Our cleaning company normally does a great job - we met with the owner and they will double check the cleaning prior to every stay to insure that all dishes are perfectly clean before every stay. We have provided instructions for the heating, the cable tv and the dishwasher. The microwave has been replaced. Please contact me any time if you have any questions or concerns. Please let me know when we can help you again. Cheers, Jerry

10/10 (非常に良い)

Stacy L.

良かった点 : 清潔度
Wonderful autumn colors at a beautiful lake house
Our family loved the Cranbrook Lake House especially the peaceful clear lake. My youngest son caught his first fish and he was so excited! We enjoyed canoeing the lake and saw the painted turtles sunning themselves on the bank. The house has everything that you would need including a new Keureg coffee maker for convenience. Communication with the owner was fast with clear driving instructions and he is very helpful. We accidentally broke a dinner plate on the floor and he said no worries with no charges for any damage. We recommend the cabin to our friends and family. We will be back again next summer!
2021 年 9 月に 3 泊滞在
VrboOwnerからの返信 (投稿日 : 2021 年 10 月 31 日)
Thank you Stacy for your excellent 5 star review! My family and I love the Cranbrook Lake House too especially canoeing the beautiful, clear water of the lake. The views of the autumn leaves and the majestic Rocky Mountains is truly inspiring! Thank you for recommending the lake house to your family and friends. Please let me know how I can help you again! Cheers, Jerry Kirsch, Owner

8/10 (良い)

Wanda A.

良かった点 : 清潔度
Jimsmith Lake house
Property was adequate for our group. Could use a little TLC.
2021 年 9 月に 3 泊滞在
VrboOwnerからの返信 (投稿日 : 2021 年 9 月 30 日)
Thank you Wanda for your 4 star review! Please let me know when we can help you again. Cheers, Jerry Kirsch, Owner

4/10 (不満)

Chris N.

気になった点 : 清潔度
No Recomend
The cabin was not very clean, floors needed wash, kitchen supplies scarce, dishwasher is small and doesn’t work, no hot water in upstairs shower, sheets and pillow cases had hair (looked like dog hair)on them 😝, the deck is wobbly, NO Propane in the BBQ tank - we had go fill it and pay for it !! The dock had 2x4 to walk on to it - my husband fell cracked ribs and pulled ligaments. I feel like this owner doesn’t care about the shape of his property !! Would no recommended this property!
2021 年 8 月に 7 泊滞在
VrboOwnerからの返信 (投稿日 : 2021 年 9 月 17 日)
Thank you Chris for your review. We take negative reviews seriously and we have corrected the cleaning company with new procedures and new staff. We supply propane for BBQs and I am available any time to discuss your concerns. I love the Cranbrook Lake House and we make constant improvements. Please contact me any time. Cheers, Jerry Kirsch, Owner

2/10 (非常に不満)

Jennifer S.

気になった点 : 清潔度
I WANT MY 550 DOLLARS FOR MY ONE FREE NIGHT. Pictures if needed of cabin.
Subject: Cabin When my daughter booked it said stay 7 days pay for six in your beautiful. We were only planning on staying 5 but thought ok we will pay for six. As your ad on vrbo states. When we arrived at your beautiful cabin we were very disappointed...The yard was a mess, 2 old bbqs under the deck,on the other side of the house old lawnmowers, the dock is a safety issue with no stairs up but a slippery plastic table. Very disappointing as we brought our mom to see her grandkids and great grandkids swimming etc. That did not happen. The boys could not play outside because we did not know if they would hurt themselves. As a family we love to have lawn games outside we couldn't do that. Canoe was fixed with duct tape as was a broken window. Go inside down the stairs huge holes where railing was supposed to be. Which you stated it was fixed. It wasn't. As that railing is now an outside railing going up the stairs to the kitchen. Huge hole in bedroom wall covered up by picture. Screens on windows held together by duct tape or tape. Small cheap 10 dollar fan held together by packers tape. No umbrella for table outside so when hot no shade. Patio needs work. And no view of lake from patio. No cleaning supplies to clean bathrooms or clean up spills on floor etc. You stated you had new cleaners and lawn keepers. Hmm. Also your furniture needs a good cleaning. Garbage outside was not taken. At least we took all the recycling away. I am sure as you can read we were very disappointed in the appearance of this property. Some of the comments also state that you don't reply or try to rectify issues. That's the truth. Also your answers are generic.. All we ask is you give us the our 550 dollars owed to me.Jerry did message me and I again mentioned in the ad nowhere does it state 1 night free off season. It says long stay 1 night free. At the time of booking we could only book for a week. We only intended on staying 5 days but decided to pay for the 6th day and the 7th day would be free. Jerry advised me he would give me one night credit. So I am supposed to get my family from Squamish, Chilliwack and Regina for one night. AND he says he is flexible and reasonable. He also stated he had 2000 positive reviews. Well look at all the negative ones. Too many and a lot of the same complaints. I sent him pictures also. He told me he hired a carpenter right away. I do not believe him. Also had to drive to the provincial park if we wanted a beach.
2021 年 8 月に 7 泊滞在
VrboOwnerからの返信 (投稿日 : 2021 年 9 月 30 日)
Thank you Jennifer for your review. We take negative reviews constructively. We have hosted over 2,000 happy families in our 19 years of providing vacation rentals. It is a difficult time for some families during this period. I hope that everything works out for you. Please call me any time. Cheers, Jerry Kirsch, Owner

4/10 (不満)

Sharon K.、Calgary, Alberta

Go in with eyes wide open! July 2021
I want to be truthful about this property because reviews are a key when I rent a home. The location was great but much is lacking. Maintenance is needed inside and out with some potentially hazardous areas such as the main stairs and deck. The bathrooms were clean but very stained with iron deposits from the water which should be addressed. The cabin has 6 bedrooms touting sleeping for 18 which is possible for sleep but not living. The kitchen is very small with 2 glass drinking glasses, 6 wine glasses and several chipped and cracked plates from different sets. Old pots and utensils which we felt we needed to wash before we used them. The deck is bouncy with a table and 5 chairs, 1 old gravity chair and an umbrella stand wth no umbrella but thankfully a new BBQ. (2 old BBQs still on deck also). Once again not enough seating and extremely hot with no source of shade. There were no portable chairs available for the fire pit or dock. The ‘fire pit’ sits just above a hill, could definitely see issues with people going over the hill in the dark. For me personally if I rent a house boosting 18 people capacity I expect to have enough of everything for 18 people, not one old worn out couch and chair in living area. Because there were only 6 of us we made due and enjoyed our time. Feel that VRBO needs to check on rentals periodically to confirm that they still fill all criteria. I do not feel that I got value for my money and will not be a return renter.
2021 年 7 月に 7 泊滞在
VrboOwnerからの返信 (投稿日 : 2021 年 8 月 19 日)
Thank you Sharon for your review. We take negative reviews constructively. We have purchased new sets of drinking glasses and wine glasses for 18 persons. We purchased new sets of china for 18 persons. We purchased new furniture and feature a second living room on the walk out level with new furniture for relaxing. We also purchased new pots, pans and utensils. Please contact me directly any time to discuss your concerns. We sincerely enjoy helping great families build incredible memories together... Cheers, Jerry Kirsch

2/10 (非常に不満)

Lucinda D.

気になった点 : 清潔度
Hazards
We arrived late in the day. There were a number of holes in the walls the railing to the basement was removed leaving holes in the wall. We found the railing attached to the outside stair railing. The stove had not been cleaned leaving a lot of grease on the oven door. The deck and the stairs going into the home are in bad repair. We went to use the BBQs that were advertised, the large one was not working properly. When we removed the covers to the burners we could see that they were rusted and corroded with large cracks and were unusable. We then went to start the smaller BBQ and the hose under the unit just above the propane tank caught fire. My 2 son in laws managed to turn off the tank, with one of them singed his hand. We then contacted the owner and his response was that the unit had grease droppings. These were not grease droppings. The BBQs were Old, unmaintained and hazardous to use. We were lucky that the propane tank did not explode and were able to close the tank as quickly as we did. This was our first day. We did go out the 2nd day and bought our own BBQ as that was how we were set to cook for the week. On Wednesday halfway through our week, we heard through the cleaning company that Jerry was getting a replacement for the BBQ. We sold the one we bought to his cleaning company for the property. The other big hazard is the dock. The dock itself is in good repair but to get onto the dock you must walk on a plastic picnic table top. It is not secured and slippery when wet This property has been neglected and not maintained It probably was very nice at one time, but no longer. The cleaning especially with COVID is not what it should be , you might want to look at the property before renting.
2021 年 7 月に 7 泊滞在
VrboOwnerからの返信 (投稿日 : 2021 年 8 月 15 日)
Thank you Lucinda for your review. We take negative reviews constructively and we have replaced the BBQ with a brand new BBQ. The railing was accidentally broken by the prior guest and we have replaced it. Our cleaning company has instituted a supervisor to check the cleaning prior to every guest arrival for your comfort. Please contact me directly any time to discuss your concerns. WE sincerely enjoy helping great families build incredible memories together... Cheers, Jerry Kirsch, Owner

8/10 (良い)

Tim L.

Amazing value
Amazing location overlooking Jim Smith lake. The cabin is a bit rustic but you wont be able to beat the value. Thanks for having us again Jerry. We will be back next year!
2021 年 6 月に 3 泊滞在
VrboOwnerからの返信 (投稿日 : 2021 年 7 月 5 日)
Thank you Tim for your amazing value and amazing location review! We sincerely enjoy helping great families build incredible memories together... Please let me know when we can help you again. Cheers, Jerry Kirsch, Owner

10/10 (非常に良い)

Cathy H.

良かった点 : 清潔度
Close to Everything
Just a short drive from town and near a number of golf courses, it was the perfect spot for our girls getaway
2021 年 6 月に 3 泊滞在
VrboOwnerからの返信 (投稿日 : 2021 年 7 月 5 日)
Thank you Cathy for your excellent 5 star review! Yes the Cranbrook Lake House is conveniently located a short drive from town center yet far enough for peaceful relaxation and enjoyment. We welcome girls getaway trips as we offer six bedrooms for privacy. Thank you for recommending us to your family and friends. Please let me know when I can help you again. Cheers, Jerry Kirsch, Owner

6/10 (普通)

Vidya V.

気になった点 : 清潔度
Run down place
Pros - Great location, Large house Cons - Dated property, Tired interiors, Not very clean We stayed here for a 4 nights during the kids' spring break. Having read the previous reviews, we were skeptical, but decided to chance it. Probably the only reason why we weren't extremely disappointed. We were just disappointed. We checked in around 8pm on our first night to find that the place was dusty (crumbs on the coffee table, dust on the small television in the walk out basement). The whole place looks dated and tired with stained toilets / bath tubs, frayed couches, etc. The beds were fine. On our first nice, one of the kids lost their footing on the stairs and held on to the railing which immediately came off the wall, and the child tumbled down the stairs. One of the bedrooms also had some undergarments and diapers in the drawers. The next day morning, a lady came by the house stating that she was the previous renter and had left a few things behind. She mentioned that she had washed all the linens, made the beds and done the dishes before she checked out. She had tried to reach the cleaning lady at 4pm when she checked out and couldn't reach her. All in all, this might explain the state of the place, but during covid times, we thought it was utterly irresponsible of the owner to rent out a place in such a state. The water pressure in the bathrooms were a problem and I reached out to Jerry about it. He got back to me in a timely fashion and asked me to connect with the cleaner to organize a plumber. This was taken care of swiftly. In short, the location is great, the house was large (which was great for us), tired, dated and not very clean. Even the kitchen utensils were stained. The BBQ was very dirty as well. We will definitely not be returning.
2021 年 3 月に 4 泊滞在
VrboOwnerからの返信 (投稿日 : 2021 年 7 月 5 日)
Thank you Vidya for your review. We take reviews constructively and we have implemented a cleaning check prior to each stay. The kitchen utensils have been replaced. Please contact me directly if you have any concerns. Cheers, Jerry Kirsch - Owner

2/10 (非常に不満)

Aaron G.、Okotoks, Alberta Canada

気になった点 : 清潔度
DO NOT RENT THIS PLACE!!!!!!!
WRITING IN ALL CAPS BECAUSE I CANNOT STRESS HOW MUCH THIS PLACE IS FALSELY ADVERTISED!!! WHEN WE RENTED IT, WE IMMEDIATELY GOT THE EMAIL ABOUT CHECK-IN PROCUDURE AND FELT FAIRLY GOOD ABOUT OUR CHOICE. HOWEVER, I HAD SENT SEVERAL MESSAGES TO THE OWNER ASKING ABOUT THE BBQ CLEANLINESS AND GOT ZERO RESPONSE BACK. WHEN WE ARRIVED, THE OUTSIDE OF THE PROPERTY LOOKED ABANDONED. GRASS HADN'T BEEN CUT IN AWHILE AND THE EXTERIOR OF THE HOUSE LOOKED IN SHAMBLES. THE WORST SURPRISE WAS WHEN WE GOT IN THE HOUSE. IT SMELLED QUITE BAD AND WAS VERY WARM, UNDERSTOOD GIVEN IT WAS POSSIBLE NO ONE HAD BEEN IN THERE AND THE OWNER DIDN'T WANT TO WASTE ELECTRICITY ON KEEPING IT COLD. WHEN WE WENT TO TURN DOWN THE HEAT, IT DIDN'T WORK. SO THAT WAS STRIKE ONE. STIRKE TWO WAS ALL THE GARBAGE THAT HAD BEEN LEFT IN THE PLACE. CLEARLY NO ONE HAD BEEN IN TO CLEAN IT SINCE THE LAST RENTAL. THE ICING ON THE CAKE WAS THE BEDS THAT WERE UNMADE AND SLEPT IN. WE ATTEMPTED TO REACH "JERRY" VIA THE APP AND PHONE AND RECEIVED ZERO RESPONSE. WE MADE THE DECISION TO LEAVE AT THAT POINT AND GO STAY IN A HOTEL. I'VE REQUESTED MY MONEY BACK FROM "JERRY" (REASON I'M PUTTING QUOTES AROUND HIS NAME IS AS FAR AS I CAN TELL HE DOESN'T EXIST BECAUSE OF THE LACK OF RESPONSE WE RECEIVED. I'VE ALSO ASKED MY CC COMPANY TO FIGHT TO GET MY MONEY BACK. MY NEXT STEP IS TO CHAT WITH VRBO. JUST DIDN'T WANT TO WASTE ANYMORE OF MY VACATION DEALING WITH THIS. TERRIBLE EXPERIENCE AND IF YOU HAVE TO DEAL WITH "JERRY" ON ANY OTHER PROPERTIES, I SUGGEST YOU RUN.
2021 年 6 月に 3 泊滞在
VrboOwnerからの返信 (投稿日 : 2021 年 6 月 23 日)
Thank you Aaron, for letting me know. Yes there was an error in scheduling the cleaning prior to your arrival. Our system of ensuring that everything is clean has been corrected. Please contact me directly any time at 403-540-3907 We sincerely enjoy helping great families build incredible memories together... Cheers, Jerry Kirsch, Owner

10/10 (非常に良い)

Robyn L.

良かった点 : 清潔度
Great spot
Great spot for a May getaway. Jerry was very responsive and flexible with our reservation changing due to border restrictions which was appreciated. Plenty of clean towels which is very useful at a lakefront property. There were some thoughtful touches like hotel sized shampoo in the bathrooms, and I was very impressed with the firewood and supplies for the fireplace and fire pit. A traditional fireplace is not common and it was lovely to use. The canoe was a bit sketchy but still a lot of fun (and it’s a free canoe rental so no real complaints). Kitchenware for cooking was not the greatest so I would recommend bringing a good knife and maybe a pan. 2 BBQs on the deck were great. Pillows weren’t the best so bring your own if you want the comfort, but you shouldn’t expect hotel luxury at these places. Overall, it was great value and location for the price and I would stay again!
2021 年 5 月に 3 泊滞在
VrboOwnerからの返信 (投稿日 : 2021 年 6 月 23 日)
Thank you Robyn for your excellent 5 star review. We love the natural wood burning fireplace too! We will purchase some sharper kitchen knives and replace the pillows immediately. Thank you for recommending the lake house to your friends and family. Please let me know when we can help you again. Cheers, Jerry Kirsch, Owner

10/10 (非常に良い)

Scott L.

Great place!
Very nice place and location. Had a great stay. Owner hires a cleaning company. It could have been cleaner for sure. I didn't receive some of the check-in info as indicated by VRBO so direct contact with the owner was required. Communication with owner was ok. Some delays at times but when something was truly needed in a timely manner, the responses were quick. Would stay and recommend this property to anyone. Truly was a great stay. Beds are comfortable, in floor heating in lower level was nice, having a real fireplace added to the experience as well.
2020 年 12 月に 3 泊滞在
VrboOwnerからの返信 (投稿日 : 2021 年 1 月 20 日)
Thank you Scott for your excellent 5 star review! We sincerely enjoy helping great families build incredible memories together! We have met with our cleaning company and have implemented a second cleaning inspection by a supervisor prior to every new guest family's arrival. Please let me know when we can help you again. Cheers, Escape Away Vacation Rentals Jerry Kirsch, Owner

10/10 (非常に良い)

Kyle M.

良かった点 : 清潔度
Great stay!
Plenty of bedrooms and room for leisure. Beautiful property on the lake and within driving distance to both Kimberley and fernie. Would highly recommend this place!
VrboOwnerからの返信 (投稿日 : 2021 年 8 月 15 日)
Thank you Kyle for your excellent 5 star review! Yes we love the lake too and often take quick day trips to Kimberley or Fernie from the Lake House. Thank you for recommending us to your family and friends. We sincerely enjoy helping wonderful families build incredible memories together... Cheers, Jerry Kirsch, Owner

10/10 (非常に良い)

Lauren S.

良かった点 : 清潔度
Beautiful Stay
Spending the weekend in this property with my family (7 adults and 1 kid) was awesome. Being right on the lake with access to the canoe was so cool for all of us. Plenty of room for the 7 of us too. Really close to the public beach. The water was actually pretty warm! And so much wildlife including turtles out there to admire. Plenty of indoor and outdoor space for everyone. The home was clean and organized. Our only small hiccup was to get to the dock you have to walk across some pieces of wood laid flat to make a bridge which seemed precarious at times especially for the little one. A very small issue overall. When I needed something I messaged the owner and he got back to me almost immediately every time. Nice fresh linens were provided for all of us. 2 refrigerators allowed us to bring all of our own food with plenty of space for the fresh stuff. Our only regret is not booking the stay longer. We all agreed we would rebook at this place again and we would do a whole week if we could.
2020 年 8 月に 3 泊滞在
VrboOwnerからの返信 (投稿日 : 2020 年 8 月 30 日)
Thank you Lauren for your thoughtful 5 star review! We love the Cranbrook Lake House too and we sincerely enjoy helping great families build incredible memories together... We created an easier ramp for the private dock so that the little ones are more comfortable. We wish that you could have extended your stay too! Thank you for recommending the Cranbrook Lake House to your friends and relatives. Please let me know when we can help you again. Cheers, Jerry Kirsch, Owner

2/10 (非常に不満)

Elizabeth B.

気になった点 : 清潔度
AWFUL!
We emailed Jerry, the owner, directly before booking to confirm if the cabin had a private beach and swimming area. He was quick to respond to say that yes, there was a private beach and swimming area, which is most definitely not true. A private beach was a requirement for us because of the current Covid-19 pandemic, and we would not have stayed there if we knew that ahead of time. The description of the cabin and amenities was inaccurate. The responses made by the owner to the online reviews were obviously lies. There claimed to be extra sanitizing done because of Covid-19 which was not the case. There was open leftover and expired food in the fridge and cupboards. The dishwasher had dirty dishes in it. The doors, door knobs, walls, and hand rails were unclean as well. The BBQ was filthy and had cigarette butts in it. The "boat" that was included with the cabin would have sank the minute it was placed in the water, and came equipped with one broken ore and a bag full of fish blood and guts. The owner replied to one review that he had done some work to the dock to make it safer but that again must have been a lie because there were 2 or 3 rickety, rotting planks of wood you had to walk on to get to the dock. And instead of the beach we were promised, there was a disgusting marsh which was not suitable to swimming at all. The private swimming wharf was not private at all and there’s actually a public easement going through the property so anyone can walk in and have access to the lake from there. The deck on the cabin was also very unstable, and swayed every time someone walked on it, and all the exterior lights on the cabin were either broken or had been removed (torn?) off. There is also an old, rundown trailer on the property that is full of garbage and junk, and reeked of spilled gasoline.
VrboOwnerからの返信 (投稿日 : 2020 年 8 月 31 日)
Thank you for your review. We take negative reviews constructively. We have successfully hosted over 19 years and have only had a very small number of negative reviews. We sincerely enjoy helping great families build incredible memories together... There is a private dock and swimming platform with private access to the lake and all pictures are current. Please feel free to contact me any time to discuss your impressions. Cheers, Jerry Kirsch, Owner

10/10 (非常に良い)

Leslie S.

良かった点 : 清潔度
Excellent Family Reunion
Our post covid family reunion went off without a hitch - thank you for helping us fit all the kids. The kids loved the bunk beds and especially the fishing and the turtles. The huge dock was very stable and we spent many hours sitting by the water with our drinks. The forested lot next door was perfect for privacy and we let the kids explore while we watched from the huge upper deck. The description and photos are very accurate and you were very helpful in making our family reunion work out so well. We all enjoyed the mini golf down the road and I found the Safeway and huge Canadian Tire had everything we forgot to bring... The nights outside by the firepit roasting marshmallows were the best memories ever! We will be back again next summer and we recommend your cabin to our friends.
2020 年 8 月に 2 泊滞在
VrboOwnerからの返信 (投稿日 : 2020 年 8 月 21 日)
Thank you Leslie for your thoughtful review. We sincerely enjoy helping wonderful families create incredible family reunions! Thank you for recommending the Cranbrook Lake House to your friends and relatives. Please let me know when we can help you again! Cheers, Jerry Kirsch - Owner

2/10 (非常に不満)

Amanda L.

気になった点 : 清潔度
Worst Experience
We stayed at Jerrys property at the beginning of July. It was the worst experience we have ever had with a VRBO and we highly recommend people read the reviews on his property before you rent from him. The pictures he has on his VRBO ad are not what the property looks like. This place needs some major TLC. To me it looks like Jerry the owner has not been to the property in a very long time. I would be embarrassed to rent out a property in the condition it was. Where to start……..the deck is so wobbly that I’m sure it is a major safety issue if it was ever inspected. The BBQ was so dirty it caught fire so we had to clean it before we used it. Not one outside light was working, the property had tons of holes in the walls, the furniture is trashed, the basement shower had such little water pressure that you couldn’t even wash shampoo out, the kitchen supplies do not accommodate 18 people that is accounted for in the listing it is more like 6 guests, the toaster caught on fire when we tried to use it and the coffee maker did not make hot coffee. He says that the property gets a good clean in between guest. Maybe it should be inspected by BC health to assure it meets COVID cleaning standards. I am sure it will not pass as my son spilled juice on the floor, I wiped it up and my towel was BLACK. (GROSS) We spent hours cleaning dirty floors, dusting, washing beds, as they smelt of dirty sweat. The bunk beds do not have ladders to get up and down with and the one on the main floor was so wobbly we were afraid to use it. He advertised a kid’s craft corner however, that did not exist. The TV was the size of a computer screen ( that we were aware of) Apple TV, satellite and cable that hardly worked. The DVD player did not work at all it just spit the DVD’s out. The dock is not safe,Nor is it the one he advertised in his ad, as you must use a 2x4 (that we also had to fix) to get from the ground to the dock. The yard was full of over grown grass and weeds, the list could go on. Once we arrived at the property, we did a look around; there was tons of glass and rusty nails everywhere. (Try telling kids that they cannot play in a big yard because of that.) Jerry assured me that there would be firewood for our stay and there was no was firewood when we arrived. So the first thing I did was email Jerry to advise him there was no firewood and as well let him know that there was glass and rusty nails all over the property. More to follow on antoher review
VrboOwnerからの返信 (投稿日 : 2020 年 8 月 21 日)
Thank you Amanda for letting me know. We have have hosted over 2500 happy families who enjoyed the Cranbrook Lake House. Our lawn care company takes pride in maintaining the exterior. Our excellent cleaning company EcoCare Cleaning has been with us for over 15 years. My family and I stay and work at the property. We have mowed and raked the lawn. The property is exactly as pictured. Please contact me , my cleaning company or my lawn mowing company any time to discuss your issues. Our team takes your comments constructively. Cheers, Jerry

4/10 (不満)

Carol L.

気になった点 : 清潔度
Scary dock
The dock wasn’t user friendly, you could only access it by walking on two shaky planks (not good for kids or seniors). You couldn’t really swim off the dock either. The beds were comfortable enough, except the king size downstairs which had ladders holding the mattress frame up instead of a bed frame.
VrboOwnerからの返信 (投稿日 : 2020 年 7 月 29 日)
Thank you Carol for your review. There is a swimming platform anchored 30 feet from the dock for safe diving and swimming. We provide canoes free to get out to the swimming platform. We have had over 400 great families who love the Cranbrook Lake House and the dock. We sincerely enjoy helping great families build incredible memories together... Please contact me directly any time if you have any concerns. Cheers, Jerry Kirsch, Owner

6/10 (普通)

Alice B.、Medicine Hat

気になった点 : 清潔度
The location is perfect, from the house the lake view is so pretty, the house was disappointing.
Perfect Location. The house needs a lot of TLC, the cleaning staff are not doing their job, this was our second time staying here and have found surprises each time, I don't feel they take much pride in their cleaning at all we have found shoes under the bed as well as liquor bottle in the drawer, water bottles under the bed as well as beer cans ,I feel this is unacceptable. Walking on the deck is pretty scary it feels like it may fall off it sways so bad that a cup of coffee on the table was splashing out, we did not feel safe.. The shower in the basement needs a lot of repair as well as a new shower curtain and bath mate. I would highly recommend this property if these issues were dealt with.
2020 年 6 月に 3 泊滞在
VrboOwnerからの返信 (投稿日 : 2020 年 7 月 14 日)
Thank you Alice for letting me know. We have addressed the cleaning with our cleaning company to ensure that this does not happen again. We have checked and repaired the deck to make sure that it is completely sound and safe. We love the Cranbrook Lake House with it's incredible lakefront and opportunities to relax. We sincerely enjoy helping great families build incredible memories together... Please let me know when we can help you again! Cheers, Jerry Kirsch, Owner

8/10 (良い)

Sidharth M.

良かった点 : 清潔度
Good place photos makes it look bigger than it is.
Overall nice location but not as big as seems on photos.
2020 年 6 月に 4 泊滞在
VrboOwnerからの返信 (投稿日 : 2020 年 7 月 22 日)
Thank you Sidharth for your excellent 4 star review. Yes the location is perfect with a true lake front experience yet close enough to supermarkets and everything that you need! We sincerely enjoy helping great families build incredible memories together .Please let me know when we can help you again. Cheers, Jerry Kirsch, Owner