We really enjoyed the wild nature and animals in the hotel area, the path and the cabin in the facilities are well designed and maintained. The foods in the restaurant and bar/cafe were excellent. However we found that the service at the restaurant was so so, it may have been caused by a limited numbers of staff.
Thank you for taking the time to review your stay at Peppers Cradle Mountain Lodge.
Your kind words and overall high rating is fantastic and we hope to welcome you back to our lodge soon.
Thank you for your review. We are thrilled to hear you enjoyed the stunning location and the facilities of the lodge.
Once again, we appreciate your review and your overall positive experience.
Thank you very much for staying with us and for your 5 star review.
We are thrilled that you enjoyed everything about your visit and that our beautiful rooms made you feel so welcome!
We wish you a great time in Tasmania and we look forward to welcoming you back the next time you are visiting Cradle Mountain!
Thank you very much for staying with us and for your amazing review. We are thrilled you enjoyed everything about your visit and we were delighted to hear you were looked after by our outstanding team. We will have pleasure in sharing your comments with our colleagues.
We are happy to hear that you enjoyed our lovely Lodge facilities were perfect for you.
We appreciate your feedback very much and we look forward to welcoming you back the next time you are visiting Cradle Mountain!
Thank you for choosing our Lodge and for taking the time to write a review about your stay with us.
We are delighted to hear that you enjoyed some aspects of your visit, along with the Lodge facilities such as your room.
Good Morning,
Thank you for your feedback.
We really appreciate the time you have taken to review our property. Could you please let us know at your convenience what cabin you stayed in so we can ensure the Spa is fixed?
We look forward to welcoming you back soon!
Kind Regards,
Peppers Cradle Mountain Lodge Team
Good Morning,
Thank you for your feedback.
We really appreciate the time you have taken to review our property and we sincerely apologise for the inconveniences caused by the shower and coffee machine. At your convenience could you please advise us of what cabin you stayed in to ensure these issues are fixed.
We hope we can welcome you back soon!
Kind Regards,
Peppers Cradle Mountain Lodge Team
4/10 (不満)
宿泊されたお客様
2019 年 4 月 17 日
宿泊されたお客様
2019 年 4 月に 1 泊滞在
Managerからの返信 (投稿日 : 2019 年 4 月 23 日)
Dear Anonymous, I am sorry to see that you felt that we failed to live up to our high standards on this occasion.
kind regards
It was lovely for a short peaceful getaway. Amazing location and you can do as much or as little as you like. The no tv and wifi was a nice touch
george
2024 年 5 月に 1 泊滞在
10/10 (非常に良い)
Stephanie
カップルで旅行
2024 年 5 月 10 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Had a fantastic stay at the Cradle Mountain Lodge. The service was fantastic, the breakfast was really good and the cabin was super comfortable, warm, cosy and clean. Really appreciated all the little extras too.