JW Marriott Hotel Macau

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Luxury
5.0 star property
9.2

Wonderful

Elegant sanctuary in Macau

Expansive gardens surround the lazy river and waterslide, creating a playful oasis for families. Guests can enjoy hot stone massages at the spa after dining at one of four restaurants. The poolside bar serves refreshing drinks near the children's pool, perfect for days in the Cotai sunshine.

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Free airport shuttle
  • Parking included
  • Free WiFi

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Executive Suite, 1 King Bed

A modern hotel room with a large window, a sofa, a coffee table, and a desk with a chair.

Executive Suite, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 96 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Pool View

A modern hotel room with a large bed, a sitting area with a sofa and armchair, a small table with a teapot, and a view of a cityscape through large windows.

Executive Room, 1 King Bed, Pool View

  • Resort view
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

A spacious lobby with a grand chandelier, a central staircase, and modern seating areas.

Room, 1 King Bed

9.2 out of 10
Wonderful
(12 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Balcony (Retreat Pool Suite, Executive Lounge )

A modern living room with a flat-screen TV, a glass coffee table, a sofa, and a lamp.

Executive Suite, 1 King Bed, Balcony (Retreat Pool Suite, Executive Lounge )

  • 96 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Pool View

A spacious lobby with a grand chandelier, a central staircase, and modern seating areas.

Room, 1 King Bed, Pool View

8.0 out of 10
Very good
(1 review)
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 2 Double Beds, Pool View

A modern hotel room with two beds, a dining table, a TV, and a bathroom visible through an open door.

Executive Room, 2 Double Beds, Pool View

  • 45 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 2 Double Beds

A spacious lobby with a grand chandelier, a central staircase, and modern seating areas.

Room, 2 Double Beds

10.0 out of 10
Exceptional
(8 reviews)
  • 45 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Pool View

A modern hotel room with two beds, a dining table, a TV, and a bathroom visible through an open door.

Room, 2 Double Beds, Pool View

10.0 out of 10
Exceptional
(1 review)
  • 50 sq m
  • Sleeps 3
  • 2 Double Beds
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About the neighborhood

Located in Cotai, JW Marriott Hotel Macau is connected to a shopping center. Cotai Strip and Macau Tower are notable landmarks, and if an activity is on the agenda, check out Macau Fisherman's Wharf. University of Macau and Macau Tower Convention and Entertainment Centre are two other places to visit that come recommended. Visit our Cotai travel guide
Map
Das Ilhas, Cotai, Estrada da Baía da Nossa Senhora de, Esperança, s/n

What's nearby

  • A nighttime cityscape with illuminated buildings and a tree-lined foreground.
    Cotai Strip
    14 min walk - 1.2 km
  • The Venetian Hotel with a prominent tower and a bridge.
    Venetian Macao Casino
    17 min walk - 1.5 km
  • Galaxy International Convention Center
    2 min walk - 0.2 km
  • Galaxy Arena
    8 min walk - 0.7 km
  • Cotai Arena
    9 min walk - 0.8 km

Getting around

  • Cotai West Station
    5 min walk
  • Zhuhai Station
    19 min drive
  • Macau Intl. Airport (MFM)
    11 min drive

Restaurants

  • Vergnano Italian Restaurant
    10 min walk
  • 星巴克
    10 min walk
  • Urban Kitchen 名廚都匯
    1 min walk
  • Cha Bei
    6 min walk
  • Passion by Gerard Dubois
    4 min walk

About this property

JW Marriott Hotel Macau

  • Luxury family-friendly hotel near Cotai Strip
  • Located close to University of Macau and Hac Sa Beach, JW Marriott Hotel Macau provides a free roundtrip airport shuttle, a poolside bar, and a rooftop terrace. Treat yourself to a hot stone massage, a body treatment, or a body scrub at the onsite spa. At the 4 on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and international cuisine. Free in-room WiFi is available to all guests, along with shopping on site and a coffee shop/cafe.
  • You'll also enjoy the following perks during your stay:
    • An outdoor pool and a children's pool, along with a lazy river and a waterslide
    • Free self parking
    • Limo/town car service, buffet breakfast (surcharge), and express check-out
    • Express check-in, a children's club (surcharge), and meeting rooms
    • Guest reviews give top marks for the helpful staff and first-rate property condition
  • Room features
  • All 1015 individually furnished rooms offer comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like pillow menus and laptop-friendly workspaces.
  • Other conveniences in all rooms include:
    • Down comforters, rollaway/extra beds (surcharge), and free cribs/infant beds
    • Bathrooms with separate tubs/showers and bidets
    • LED TVs with premium channels
    • Recycling, refrigerators, and electric kettles

Similar properties

A Grand Hyatt hotel with a pool area, palm trees, and lounge chairs.
Grand Hyatt Macau
Cotai
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
9.2 out of 10, Wonderful, 1,000 reviews
The price is ￥19,106
￥21,972 total
includes taxes & fees
Nov 2 - Nov 3
Grand Hyatt Macau
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Frequently asked questions

Does JW Marriott Hotel Macau have a pool?

Yes, this property has an outdoor pool and a children's pool. The pool is closed seasonally each year from December 29 to March 13.

Is JW Marriott Hotel Macau pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at JW Marriott Hotel Macau?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at JW Marriott Hotel Macau?

Check-out is at 11 AM.

Does JW Marriott Hotel Macau provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs 11 AM–9 PM at scheduled times.

Where is JW Marriott Hotel Macau located?

This family-friendly Cotai hotel is located near the airport, 1 mi (1.6 km) from Cotai Strip, and within 6 mi (10 km) of University of Macau and Macau Tower Convention and Entertainment Centre. Macau Tower and Hac Sa Beach are also within 6 mi (10 km). Cotai West Station is only a 5-minute walk and Pai Kok Station is 8 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

JW Marriott Hotel Macau Reviews

9.2

Wonderful

9.4

Cleanliness

9.0

Location

9.2

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 716 out of 1000 reviews
Rating 8 - Good. 207 out of 1000 reviews
Rating 6 - Okay. 42 out of 1000 reviews
Rating 4 - Poor. 19 out of 1000 reviews
Rating 2 - Terrible. 16 out of 1000 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and luxury hotel decor and great facilities
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My elderly parents had a great experience here. Staff was really attentive and helpful.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Caring & Comfortable Hotel

Very good room design to cater for comfortable n the need of travellers. J M Mariott staff are very courtesy towards customers, well trained & welcome us which is very much appreciated.
Stayed 1 night in Jan 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was exceptional. From the warm welcome to the impeccable service, every aspect of our stay exceeded our expectations. The family-friendly amenities were impressive, and the personalized touch in helping us celebrate our 10-year anniversary was truly appreciated. We look forward to returning for another extraordinary experience in the future.
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The front desk customer service Yasmine is excellent and very friendly to the customers. I rate her 5 stars
Stayed 2 nights in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

AWESOME!

SOOOO perfect!! they are very kind, nice. I can't wait to visit there again!! Cleaning Service is very perfect! so awesome!!!
Stayed 3 nights in Jul 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Fitness staff Christian is very good and helpful
Stayed 4 nights in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very satisfied.

Overall very satisfied. I would like especially mention Jessie for taking good care for my stay. Also not forget to mention grace. Best executive lounge service.
Stayed 1 night in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I used to travel to Macau a lot. JW is always a enjoyable stay. n it was nice to be able to stay comfortably with a really friendly staff 'Sharry' at the lounge club. She is so nice n gave us happier stay. Say hi to Sharry. Thx4 ur lovely kindness.
Stayed 2 nights in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is amazing, great you can use all the Galaxy Facilities as well. Only complaint is we personally didnt like the beds.Found it hard to sleep all 3 nights
Stayed 2 nights in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is spacious, comfy with nice view. Staff are helpful and especially attentive to elderly. Complimentary breakfast is delcious with lots of variety Only 1 minus--the pillows. Didn't notice the pillows were a bit too soft. So kept waking up at night and fixed the pillow.
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Everything were perfect, friendly staffs included room service staff as well as security staff an A for their helpfulness. Wait time for registration must be improve, I had waited an hour and a half was not a good standard for JW brand.
Stayed 2 nights in Dec 2023
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Hotel facilities especially the swimming pool area and The Deck are great for families. We were disappointed that some staff were not very friendly but it can be difficult with the language. There were some very friendly staff also. It took some time for the hotel to organise an extra bed for us with plenty of notice which we found disappointing.
Stayed 3 nights in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Satisfied stay

The check-in was fast and smooth. No hip cups on the process and staffs were patient in explaining the procedures. The room is very spacious and facing the pool view, staff was very kind to help to upgrade the room for us due to my friend’s birthday trip. The conceige staff Amy was very helpful in explaining the routes and advised us to take the express bus to hk instead of taking the ferry. Highly recommended to stay. The housekeeper was very detailed by cleaning our luggage’s wheel and tidy up the place very well. Ample of space for yoga too
Room view
Toilet view
Bathtub view
View outside the room
Stayed 2 nights in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Hotel

Really amazing hotel. The service was exceptional, the room was perfect. Everyone was very friendly and so attentive. They seem to have everything you could ever need in the room and the staff where very detail focussed, noticing we had a lot of shoes and had lots of charging cables so a shoe rack and cable ties arrived in an evening. The executive lounge I think is good value for money too, they say you have hors d'oeuvre and cocktails from 6pm but really it’s a buffet dinner and every type of drink. The location is very close to the strip and the Light Rail but being a separate complex (Galaxy) means it’s a bit quieter and easier when you want to step away but still have restaurants and shops available. Honestly, I think when I’m in the region again I’ll probably go for a couple of days just for the hotel. You also have access to some facilities in the Ritz Carlton, which has great restaurants and a super bar which is worth a visit. My thanks to Kayla and Celine at reception, Inga in the executive lounge, Rochelle the room attendant for making our stay so special!
Stayed 2 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Great hotel!

I arrived at Macau Airport in the middle of the night. I went to the hotel in a van that I had booked through the hotel in advance, and it wasn't difficult to reserve the van. Thanks to roselle for her help. The room was clean and spacious, and the view was nice. I had mentioned a non-smoking room in advance, but the room smelled strongly of cigarettes, and there was no room to change to, so they changed me to a new room the next day. But it still smelled like cigarettes. The size of the room was the same, but the number of coffees provided in the room was small, and the type of tea was also changed to a lower grade. I stayed in the downgraded room for 3 days, paying the same amount. I went to the concierge to make a reservation for the restaurant I was planning to go to, and met roselle, who helped me make a van reservation in Korea. The restaurant was fully booked, so roselle recommended another place and it was a fantastic evening. Thanks again roselle. It was a perfect hotel except for the smell of cigarettes. I remembered this as a JW Marriate Hotel that I would like to visit again.
Stayed 3 nights in Oct 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super nice place for family trip

We have a great time in this hotel, will come back again.
Stayed 1 night in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great trip to staying in JW Marriott Macau!
Stayed 1 night in May 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Heartwarming gifts and wonderful hospitality, so we had a very enjoyable hotel life!
Stayed 3 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very satisfying and enjoyable hotel stay. starting with the hotel check in by the reception staff.
Nice view from my room window.
Stayed 2 nights in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and beautiful
Stayed 2 nights in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
I had a wonderful stay at this hotel to celebrate the birthday of my wife. The staff was very helpful and gave me a lot of good surprises. The facility and location were amazing. The room was spacious and clean, the bed was comfortable, and the view was stunning. I would definitely come back here again!
Stayed 2 nights in May 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good quality of service

Good service
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
best. really best. thanks to Karmen, Fred. They make us great day. ^^
Stayed 1 night in Mar 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good as usual

Good quality as usual Marriott standard, particularly the SPA
Stayed 1 night in Feb 2024