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City of Dreams – The Countdown Hotel

4.0 star property
Experience the perfect balance of relaxation and excitement at this vibrant hotel near Venetian Macao Casino, with poolside leisure and shopping opportunities

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City of Dreams – The Countdown Hotel in Cotai Strip offers an upscale retreat with modern comforts and eco-friendly design. Enjoy international cuisine at The Bar, relax by the outdoor pool with free cabanas, or visit the sauna. A swim-up bar and cafe enhance entertainment.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

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About the neighborhood

Cotai is home to City of Dreams – The Countdown Hotel. City of Dreams is another place to visit that comes recommended. Visit our Cotai travel guide
Map
Cotai, Estrada Do Istmo

What's nearby

  • Casinos of the Cotai Strip. To the right, Sands Cotai Central and to the left, The Venetian Macao (the largest casino in the world and the worlds largest single building hotel, not bad for one of the worlds smallest countries with a high population density). http://en.m.wikipedia.org/wiki/The_Venetian_Macao. It seems that Sheldon Adelson and The Las Vegas Sands Corporation are making a clear run for Macau.
    Cotai Strip
    2 min walk - 0.2 km
  • Go to Paris when visiting Macau! Views from the Sheraton on the Cotai Strip! @trover
    The Londoner Macao Casino
    2 min walk - 0.2 km
  • Venetian Macao Casino featuring a city and night scenes
    Venetian Macao Casino
    3 min walk - 0.3 km
  • City of Dreams
    2 min walk - 0.2 km
  • Hard Rock Casino
    2 min walk - 0.2 km

Getting around

  • Cotai East Station
    6 min walk
  • Zhuhai Station
    18 min drive
  • Macau Intl. Airport (MFM)
    7 min drive

Restaurants

  • The St. Regis Bar 瑞吉酒吧
    1 min walk
  • The Venetian Macao Carnival
    3 min walk
  • 吃茶三千 San Chen
    5 min walk
  • Mezza9
    5 min walk
  • Crystal Jade La Mian Xiao Long Bao
    4 min walk

About this property

City of Dreams – The Countdown Hotel

Upscale hotel near City of Dreams
Cotai Strip and Venetian Macao Casino are located near City of Dreams – The Countdown Hotel, which provides a swim-up bar, a poolside bar, and a terrace. For some rest and relaxation, visit the sauna. The on-site international cuisine restaurant, The Bar, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a shopping mall on site and a coffee shop/cafe.
Other perks at this hotel include:
  • An outdoor pool along with free cabanas, pool umbrellas, and a swim-up bar
  • Free self parking and valet parking
  • Limo/town car service, buffet breakfast (surcharge), and an electric car charging station
  • Express check-out, a children's club (surcharge), and a porter/bellhop
Room features
All 326 rooms boast comforts such as 24-hour room service and air conditioning, as well as thoughtful touches like free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and free toiletries
  • 42-inch TVs with cable channels
  • Daily housekeeping, desks, and phones

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Free area shuttle
  • Free casino shuttle
  • Free ferry terminal shuttle
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:30 AM for a fee: MOP 250 to 280 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • The Bar

Things to do

  • Arcade/game room
  • Children's club
  • Designer stores
  • Gym
  • Outdoor pool
  • Sauna
  • Shopping mall

Family friendly

  • Arcade/game room
  • Children's club (surcharge)
  • Free area shuttle
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center

Outdoors

  • Free pool cabanas
  • Pool umbrellas
  • Terrace

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 30 floors
  • Built in 2009
  • Smoking not allowed

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 42-inch TV with digital channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from May 12 2022 to January 27 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MOP 575

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MOP 250 to 280 per person
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

Parking height restrictions apply

Property is also known as

Hard Rock Cotai
Hard Rock Hotel Cotai
Countdown Hotel Cotai
Countdown Cotai
Countdown Hotel
City Dreams Countdown Hotel Cotai
City Dreams Countdown Cotai
City Of Dreams – The Countdown
City of Dreams – The Countdown Hotel Hotel
City of Dreams – The Countdown Hotel Cotai
City of Dreams – The Countdown Hotel Hotel Cotai

Frequently asked questions

Does City of Dreams – The Countdown Hotel have a pool?

Yes, this property has an outdoor pool.

Is City of Dreams – The Countdown Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at City of Dreams – The Countdown Hotel?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at City of Dreams – The Countdown Hotel?

Check-out is at 11 AM.

Where is City of Dreams – The Countdown Hotel located?

Situated in Cotai, this hotel is steps from City of Dreams. Cotai East Station is 6 minutes by foot and East Asian Games Station is 12 minutes.

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Reviews

City of Dreams – The Countdown Hotel Reviews

8.6

Excellent

9.0

Cleanliness

8.6

Location

8.8

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 448 out of 1001 reviews
Rating 8 - Good. 436 out of 1001 reviews
Rating 6 - Okay. 69 out of 1001 reviews
Rating 4 - Poor. 36 out of 1001 reviews
Rating 2 - Terrible. 12 out of 1001 reviews

Reviews

8/10 Good

Brian

Liked: Cleanliness, property conditions & facilities, room comfort

One night stay in countdown

There were quite some disturbing issues during the stay, I was in a rush to take my car and leave however I need a stamp from the check in desk, the stamping process took abnormally long and it was found out that the machine was jammed and they had me waiting while they try to take the ticket out, it took about roughly 10 mins, they could’ve done a better job in problem solving, such as giving me a new ticket straight away, or contacting the gate keeper to open the parking gate for me to leave. Aside from this fact, the window view from our room was a let down due to the dirtiness of the windows, stains and dusts showing how long the windows were left without cleaning, the price weren’t especially cheap for the stay yet compared to my other stays in Sheraton, parisian and Venetian, we all got free upgraded rooms. Aside from these facts the rest of the services and gastronomic experiences were very good. Especially the room service hainan chicken rice that I ordered that night.
Stayed 1 night in Mar 2021

10/10 Excellent

SOK LAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

員工服務都很好，唯獨辦理入住的同事少

員工服務都很好，唯獨辦理入住的同事少
Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
寬敞乾淨, 地點方便, 前台Chris 殷勤出色..................................
Stayed 2 nights in Mar 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
迎尚酒店為原Hard Rock Hotel,位置很好, 飯店內的工作人員也很友善. 但就是Check in的時間會花費較久
Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

よい

広く清潔、ロケーションも悪くありません。
Stayed 2 nights in Jan 2020

4/10 Poor

Verified traveler

Disliked: Staff & service, amenities
It's more about value. For this price, the quality of the room and overall just doesnt worth it. You can have many other choices if you are paying this price per night
Stayed 2 nights in Jan 2020

10/10 Excellent

RL, Hong Kong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable place to stay with friendly staff. Truly enjoy there.
Stayed 1 night in Jan 2020

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

호텔까지 지하철 이용 가능

경전철이 개통되어서 공항에서 타면 2 정거장 후 코타이 이스트 역 1번 출구에서 내리시면 돼요. 셔틀 버스가 있긴 한데 아침 일찍 공항을 가야 해서 텍시 외에 다른 교통수단이 없는지 물어봤는데 시내버스만 알려 주더라고요. 지하철 정보도 제공해 주면 좋겠어요.
Stayed 3 nights in Jan 2020

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check-in 排隊時間超過 30 分鐘
Stayed 1 night in Jan 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bath tub is a bit too small. Also the pillows are just soft. But other than that, this hotel is pretty good.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good, they don't accept union pay as deposit, will take 21 days to refund if use credit as deposit, I used cash instead but takes a long time to check out
Stayed 1 night in Jan 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
なかなか良いホテルでしたが、朝食付きで安いプランが有ったらもっと良いと思います。
Stayed 3 nights in Jan 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

MRT駅に近く便利

深夜便で到着しましたが、フロントが温かく迎えてくれました。 ホテルから最近開通したらMRTの駅までモールを通っていけはすぐだったので、タクシーを使わずにタイパ内の移動ができ便利でした。
Stayed 2 nights in Jan 2020

6/10 Okay

Verified traveler

Disliked: Amenities, property conditions & facilities
沒什麼喜歡的地方 亦沒有什麼特別吸引的元素。房間面積太少 浴室沖涼不方便 浴缸半塊玻璃不知所謂 暫時也 不作下一次入住的想法
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
退房時遺留下頸鏈，酒店職員亦主動幫我找回。印象良好。告知我啲段期間有没有人check in 、剛進行完打掃。另外，交通亦十分方便。房間比較大，景觀不錯
Stayed 1 night in Jan 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
飯店地點位置適中 ，唯浴室沒做乾濕分離設施 。
Stayed 3 nights in Jan 2020

10/10 Excellent

Seungjae

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

좋은호텔임

코타이 지역에서 지내기는 좋았습니다. 워낙 고급호텔들이 주변에 많이 있어서 그정도 가격에 스위트룸에 지내기에도 좋았습니다. 공연이나 주변 즐길거리 보기도 아주 좋은 거리에 있는 호텔입니다. 심지어 타이파중앙공원 그쪽까지도 슬슬 걸어갈정도였습니다.
Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, close to the new metro station. Room is spacious & clean with good view.
Stayed 1 night in Jan 2020

8/10 Good

Lynette, Singapore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great for the airport and ferry terminal.
Stayed 2 nights in Jan 2020

4/10 Poor

franklin

Liked: Cleanliness, room comfort
Disliked: Staff & service

Service is way below the Macau standard!

First of all, sign to hotel reception is nothing clear if you walk from inside the building. Check in has a long queue and there is only one guy working there. Have to ask the check out counter why they are not helping to get to check in, waited more than half hour. Wanted to get some change for transportation but was told they can’t make changes! Other hotels gladly offer that service and is very detail in asking how they could help with getting to our destination. Have to call and ask for tidying up the room.
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

가성비 최고의 호텔

코타이 지역에서 가장 가성비가 뛰어난 호텔입니다. 주변에 유명한 호텔을 다 걸어서 방문할 수 있고 걷는 것을 좋아하신다면 타이파 박물관 지역까지 도보로 가실수도 있습니다. (20분 소요). 셔틀버스가 워낙 잘되어 있어서 공항에서 호텔까지 편하게 갔고, 택시를 타도 15분이내 도착해요. 다른지역도 셔틀로 편하게 구경하실 수 있습니다. 베네시안뷰로 요청해서 배정받았는데 너무 좋았습니다. 객실도 깨끗했어요. 다만, 단점이라면 조식이 너무 부실합니다. 부실한 것에 비해 가격이 너무 높아요. 코타이 주변 식당은 물가가 높습니다. 참고하세요. 다들 고급식당이라.. 그리고 방음이 잘 안됩니다. ㅠ.ㅠ 옆방에 시끄러운 분들이 숙박하시면 각오하셔야 할듯. 저흰 한국분들이었는데 새벽까지 시끄럽게 술드시고 떠들고 해서 좀 괴로웠어요.
Stayed 3 nights in Jan 2020

10/10 Excellent

JEONGHEE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

만족합니다.

친절한 직원, 깨끗한 룸 컨디션, 적절한 위치, 수영장까지 다 만족스러웠습니다. 다시 마카오를 간다면 재방문 의사 있습니다.
Stayed 2 nights in Jan 2020

10/10 Excellent

TADAHI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
清潔で他の客の気配等を特に感じない静かさで快適でした。
Stayed 3 nights in Jan 2020

8/10 Good

Kirsten, 台北

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
除了廁所沒有窗戶，洗澡跟馬桶是分隔開兩間，洗手不方便，其他都很棒，地點方便，晚上很適合到附近其他飯店走一走，非常漂亮，樓下就是水舞間，完全不用擔心時間會遲到，離機場也只有不到10分鐘
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
房間乾淨，用具齊全，下次會考慮再入住
Stayed 2 nights in Jan 2020