8/10 (良い)
May、Japan
2017 年 7 月 11 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
The room is very nice with beautiful mountain view. Staff is very kind to show us about the hiking couse etc... But the day of our depature, the some parts of Dromite pass closed for bike days from 10 am to 3pm. I got this information when I went to the concierge asking about the route just before check out. It was already 10 am. If the road was closed such a long time, it will affect our itinerary. Because I was thinking to drive to Bolzano that day by stopping some parts of the Doromite pass. I appreciate if the they give us these important in formation when we check in. I think this is the duty for the 5 star hotels. One more thing I would like to complain is that the hotel spa opens only in the afternoon. I wanted to use it in the morning, but it was closed. And when I went to the spa, they asked me to come with bath robe on, but there were not bath robes in our room, I requested but waited for quite a long time.
May
2017 年 6 月に 2 泊滞在