外観
利用可能日を確認

ホリデイ イン エクスプレス ホテル & スイーツ コーデル ノース IHG ホテルの口コミ

2.5 out of 5
ホリデイ イン エクスプレス ホテル & スイーツ コーデル ノース IHG ホテル
1102 Arc Way Dr, Cordele, GA

口コミ

8.2

とても良い

評価 10 - 503 件の口コミ中 249 件が非常に良い" "
評価 8 - 503 件の口コミ中 128 件が良い" "
評価 6 - 503 件の口コミ中 56 件が普通" "
評価 4 - 503 件の口コミ中 38 件が不満" "
評価 2 - 503 件の口コミ中 32 件が非常に不満" "

8.4/10

清潔度

8.8/10

スタッフとサービス

7.8/10

設備とサービス

8.2/10

施設のコンディションと設備

8.4/10

環境への配慮

口コミ

10/10 (非常に良い)

Bill

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
We were greeted with a smile at checkin and the breakfast staff was outstanding.
2024 年 4 月に 1 泊滞在
Quitaからの返信 (投稿日 : 2024 年 4 月 21 日)
We appreciate your business!!

4/10 (不満)

Nels

出張
1st I was given the wrong room 2rd the Heat /AC quit working woke up 04:30 67' Cold Good Breakfast! starts @ 06:30 hard to make meeting @ 07:00?
2024 年 3 月に 2 泊滞在
Quitaからの返信 (投稿日 : 2024 年 5 月 10 日)
I sincerely apologize for the inconvenience that we caused you during your stay with us at the Holiday Inn Express & Suites.

8/10 (良い)

Diane

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Facility was clean. Staff was friendly. The bed was very comfortable. We like to walk to dinner after being in the car all day. We were unable to do this.
2024 年 3 月に 1 泊滞在
Quitaからの返信 (投稿日 : 2024 年 3 月 18 日)
Thank you for staying with us,we appreciate your feedback!

10/10 (非常に良い)

Michael

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 1 泊滞在

10/10 (非常に良い)

Amber

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 1 泊滞在
Quitaからの返信 (投稿日 : 2024 年 3 月 4 日)
Thank you for your positive feedback!!!

10/10 (非常に良い)

Helen

良かった点 : 施設のコンディションと設備
The room was nice. Only noise was the train nearby. Staff was very helpful to get our heat on.
2024 年 2 月に 1 泊滞在
Quitaからの返信 (投稿日 : 2024 年 3 月 4 日)
Thank you for your feedback!

4/10 (不満)

David

気になった点 : 清潔度、施設のコンディションと設備
2024 年 2 月に 1 泊滞在
Quitaからの返信 (投稿日 : 2024 年 2 月 12 日)
Thank you for your feedback

2/10 (非常に不満)

Paul

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Worse hotel stay I have ever experienced. While checking in I had to listen to a conversation on speaker phone while the guy checked me in. The person on the other side hurled profanities around like it was her job. The only thing I remember the guy saying was I’m at work can you stop cursing. I was able to check in early with the help of a manager however the sun shade in the room broke while closing it with the remote. I was told there was no one there that would be able to fix it until Monday which would be two days later and I would be gone. At 315pm I asked to be placed in a different room. Mind you the room that I was initially placed in was a handy cap room which was not what I booked. They attempted to place me in another handy cap room. I asked to be placed in the type of room that I booked online I was told was there were no other rooms available as they were completely booked. At the time there was a total of 4 cars in the parking lot. I finally was able to speak with a manager and they placed me in the correct room. As I stated, the worst experience ever and I have stayed in multiple hotels in Cordel!!
2024 年 1 月に 1 泊滞在
Quitaからの返信 (投稿日 : 2024 年 2 月 12 日)
I would like to offer my sincere apology, I promise you this situation has been dealt with, and this is not how we conduct or do business here at this establishment and I do thank you for bringing this to my attention. I

4/10 (不満)

Stacy

気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
The front desk staff was very nice and the check-in was easy. That was really the only positive about this property. The room was nasty it was so dirty and was hot and we could not get it to cool down. I tried to call down to the front desk but the room phone did not work. The AC was very loud and would literally cycle between on and off every 7 minutes which made it impossible to sleep.
2024 年 1 月に 1 泊滞在
Quitaからの返信 (投稿日 : 2024 年 1 月 29 日)
I would like to start by apologizing for your inconvenience you experienced while staying with us here at the Holiday Inn Express. We hope that you'll stay with us again to better serve you.

6/10 (普通)

Chelsea

家族旅行
良かった点 : スタッフとサービス、施設のコンディションと設備
Out of body wash but was able to get some from the desk. Shower wouldn’t drain and held water all night. Bathroom needs to be updated.
2024 年 1 月に 1 泊滞在
Quitaからの返信 (投稿日 : 2024 年 1 月 22 日)
I would like to apologize for the inconvenience that you experienced while staying at our hotel. I do hope you give us a chance by staying with us again to better serve you.

10/10 (非常に良い)

Lindsay

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2024 年 1 月に 1 泊滞在
Quitaからの返信 (投稿日 : 2024 年 1 月 8 日)
Thanks for the positive feedback!

2/10 (非常に不満)

Alice

2023 年 12 月に 1 泊滞在
Quitaからの返信 (投稿日 : 2024 年 1 月 8 日)
I would like to sincerely apologize for the inconvenience caused to you while staying with us here at HIE.

6/10 (普通)

Stephen、Lebanon

2023 年 12 月に 1 泊滞在
Quitaからの返信 (投稿日 : 2024 年 1 月 1 日)
We would like to thank you for staying with us and let you know we greatly appreciate your business,

4/10 (不満)

Grace

家族旅行
良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
Dirty Hotel, Not Dirt Cheap!!
Hotel was very dirty! Room was not stocked with towels. Breakfast not that good. Ruff stay for paying $200. DO NOT stay here. I will say that the check-in staff was polite and kind.
2023 年 12 月に 1 泊滞在
Quitaからの返信 (投稿日 : 2024 年 2 月 12 日)
Thank you for your feedback!

2/10 (非常に不満)

Donald

After making a reservation online, the hotel called and said they didn’t have any rooms. Therefore we had to scramble to find another hotel.
2023 年 12 月に 1 泊滞在
Quitaからの返信 (投稿日 : 2023 年 12 月 29 日)
I do apologize for the inconvenience, there was a glitch in the system and the system overbooked the hotel.

10/10 (非常に良い)

Terri

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 12 月に 1 泊滞在
Quitaからの返信 (投稿日 : 2023 年 12 月 18 日)
We would like to thank you for staying at our establishment and taking time out to give us feedback on your stay.

8/10 (良い)

Eula

良かった点 : 清潔度、施設のコンディションと設備
2023 年 11 月に 2 泊滞在
Quitaからの返信 (投稿日 : 2023 年 11 月 28 日)
We would like to thank you for staying with us and taking the time out to give us feedback on your stay.

8/10 (良い)

Shemeyk

2023 年 9 月に 1 泊滞在
Quitaからの返信 (投稿日 : 2023 年 11 月 28 日)
Thank you for choosing our property for your stay, you are greatly appreciated.

10/10 (非常に良い)

Jeremy

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 11 月に 1 泊滞在
Quitaからの返信 (投稿日 : 2023 年 11 月 24 日)
We greatly appreciate your business and thank you for the positive review.

2/10 (非常に不満)

宿泊されたお客様

出張
気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
Not what I expected from a Holiday Inn
We were on a business trip and when we got to the room, the room smelled like urine, the refrigerator was not working, the pull out couch had a stain on it that looked like blood. Due to full booking, they were unable to replace the mini fridge, we had some foods that needed to be cold and ended up using ice and our lunch bags to keep our foods/milk from spoiling. I tried to speak with the assistant manager as directed, but she was not in yet by the time we had to leave at 8am. I left my phone number to call and never received a call. Other than the room, the hotel was clean and nice. Staff was somewhat helpful.
2023 年 11 月に 1 泊滞在
Quitaからの返信 (投稿日 : 2023 年 11 月 20 日)
We truly regret any inconvenience this has caused you and your family.

10/10 (非常に良い)

Cara

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nice place, comfortable beds, good breakfaat
2023 年 11 月に 1 泊滞在
QUITAからの返信 (投稿日 : 2023 年 11 月 20 日)
We greatly appreciate your business and thank you for the positive feedback!

10/10 (非常に良い)

Lynn

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The breakfast [including the hostess] was very very good. Well stocked, fresh & delicious. The bathrooms had absolutely no towell racks. No place to hang your towel or washcloth. Must have missed the housekeeping the first morning. Luckily we stayed only two nights. VERY difficult to find correct temperature setting in room - had to put it on "cool", but try to set it in the low 70's
2023 年 11 月に 2 泊滞在
Quitaからの返信 (投稿日 : 2023 年 11 月 6 日)
We would like to thank you for the positive feedback, and we greatly appreciate your service and hope to better serve you the next time you're in our area!

2/10 (非常に不満)

William

出張
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
You Have Been Warned
5 day Stay, Business trip. 2 towels in room, Took Shower day and nite . Day 3 , ask for clean towels, leaving am , 12 hour day , no towels, nor room service, Day 4 am , ask for towels and room service, arrived pm , 12 hours later. No Room Service and No Towels, back to Front Desk, 3 hours later received, 2 Well Used Pool Towels. Go somewhere else. My Best Advice. 30 miles North or 30 Miles South, Much Better Hotels. You have Been Advised and Warned.
2023 年 11 月に 3 泊滞在
Quitaからの返信 (投稿日 : 2023 年 11 月 6 日)
I would like to apologize for the inconvenience that my staff may have caused you during your stay. This is very unacceptable and will be addressed to my entire staff to be sure nothing like this happens again to another guest.

4/10 (不満)

Joseph

2023 年 11 月に 1 泊滞在
Quitaからの返信 (投稿日 : 2023 年 11 月 28 日)
I would like to take the time out to apologize for any inconvenience during your stay at our establishment. We hope that you will give us another chance in the near future to better serve you.

6/10 (普通)

Dorothy

家族旅行
気になった点 : スタッフとサービス
Meh...basic hotel stay
This hotel was average quality with no frills. It was okay for a basic room for the night. The hotel was fully booked and apparently the front desk staff was frustrated because they were not very helpful or friendly and were very short tempered when we asked for assistance.
2023 年 10 月に 1 泊滞在
Quitaからの返信 (投稿日 : 2023 年 10 月 21 日)
I would like to thank you for taking the time to provide us feedback on your recent stay here at HIE. I do sincerely appreciate this so we may provide better service with our guest. I do apologize for the inconvenience that you had experience and hope you return again.

8/10 (良い)

Ernest、Windsor

良かった点 : スタッフとサービス
2023 年 10 月に 1 泊滞在
Quitaからの返信 (投稿日 : 2023 年 10 月 17 日)
We thank you for your business and the positive feedback!

10/10 (非常に良い)

kathryn

2023 年 10 月に 1 泊滞在
Quitaからの返信 (投稿日 : 2023 年 10 月 17 日)
We would like to thank you for taking the time out to give us a feedback of our service, it is greatly appreciated!

10/10 (非常に良い)

Stephone

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 10 月に 1 泊滞在
Quitaからの返信 (投稿日 : 2023 年 10 月 16 日)
We appreciate your business and the positive feedback!

2/10 (非常に不満)

Andry

2023 年 10 月に 4 泊滞在
Quitaからの返信 (投稿日 : 2023 年 11 月 7 日)
We sincerely apologize for the inconvenience that we have caused you during your stay and hope to better serve you in the future.

10/10 (非常に良い)

Erin

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 10 月に 1 泊滞在
Quitaからの返信 (投稿日 : 2023 年 10 月 9 日)
Thanks for the positive feedback!

10/10 (非常に良い)

Eula

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very nice and clean.
2023 年 10 月に 2 泊滞在
Quitaからの返信 (投稿日 : 2023 年 10 月 4 日)
We thank you for your business and taking time out to submit an review.These help us stay knowledgeable about what our guest want and expect so we could continue to give good customer service.

8/10 (良い)

Don

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Very nice . A/C didn’t cool down
2023 年 8 月に 1 泊滞在
QUITAからの返信 (投稿日 : 2023 年 9 月 5 日)
i WOULD LIKE TO TAKE THE TIME OUT TO THANK YOU FOR YOUR STAY AND APOLOGIZE FOR THE INCONVIENICE OF THE A/C ISSUE, AND WE LOOK FORWARD TO BETTER SERVING YOU.

10/10 (非常に良い)

Melissa

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Good stay
The hotel looked clean. The bed was comfortable. The shower was nice and hot. They did not clean out the fridge when cleaning the room. We found cookies and a half drank bottle of water in the fridge. The air conditioner worked great. When checking in, I was not asked for my ID, so anyone could have checked into my room.
2023 年 8 月に 1 泊滞在
Quitaからの返信 (投稿日 : 2023 年 9 月 5 日)
Thank you for the positive feedback!

10/10 (非常に良い)

Eula

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very clean and quiet.
2023 年 8 月に 1 泊滞在
Quitaからの返信 (投稿日 : 2023 年 9 月 5 日)
Thanks for the positive feedback and hope to see you return to our establishment when you're back in the area.

10/10 (非常に良い)

Leisa

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Excelent
2023 年 8 月に 1 泊滞在
Quitaからの返信 (投稿日 : 2023 年 8 月 11 日)
Thank you for the positive feedback

8/10 (良い)

Kevin

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Easy to get to. Clean. Staff were friendly.
2023 年 8 月に 1 泊滞在
Quitaからの返信 (投稿日 : 2023 年 8 月 11 日)
Thank you for the positive feedback and we value your commitment to our brand!

10/10 (非常に良い)

Joseph

2023 年 8 月に 1 泊滞在
Quitaからの返信 (投稿日 : 2023 年 8 月 4 日)
Thank you for choosing to stay with us.

6/10 (普通)

Larry

小さなお子様連れの家族旅行
良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
Liked the staff. Property in need of remodel. Breakfast acceptable. Air unit in our room not working up to standard
2023 年 7 月に 1 泊滞在
Quitaからの返信 (投稿日 : 2023 年 7 月 31 日)
We thank you for your response and we apologize for the inconvenience that this may have caused you.

6/10 (普通)

Wojciech

家族旅行
2023 年 7 月に 1 泊滞在
Quitaからの返信 (投稿日 : 2023 年 7 月 26 日)
We appreciate your feedback and stay at our HIE CORDELE NORTH.

8/10 (良い)

Linda

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
My Stay
2023 年 7 月に 1 泊滞在
Quitaからの返信 (投稿日 : 2023 年 7 月 23 日)
Thank you for staying at our hotel and we appreciate the positive feedback!

10/10 (非常に良い)

Rolando

家族旅行, 小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Excellent customer service. All the staff was friendly, and fast. The hotel itself is in great shape. Excellent value.
2023 年 7 月に 1 泊滞在
Quitaからの返信 (投稿日 : 2023 年 7 月 20 日)
Thank you for the positive feedback!

10/10 (非常に良い)

Eula

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Very nice and clean.
2023 年 6 月に 1 泊滞在
Quitaからの返信 (投稿日 : 2023 年 7 月 3 日)
Thank you for the positive feedback!

2/10 (非常に不満)

David

気になった点 : 清潔度、施設のコンディションと設備
We were assigned to a room that was not cleaned. Bed was slept in etc.
2023 年 6 月に 1 泊滞在
Davidからの返信 (投稿日 : 2023 年 6 月 30 日)
I sincerely apologize for the inconvenience that we may have caused you and your family with this mistake that we made. I should only hope you stay with us again so we could better serve you.

2/10 (非常に不満)

candice

家族旅行
気になった点 : 清潔度、施設のコンディションと設備
Checked in was never asked for iD to verify identity when checking in. When got into our room the room smelled moldy it was to the point we could not breathe. Went into the bathroom and seen next to the tub that the sheet rock had been replaced. You could tell it was wet. Asked to be moved. Was told fully booked and would try to find a room comparable to the room we booked. Moved us to another room. Room did not have separate couch and tv like we originally booked. Was told no more rooms available. Asked for discount then was told all rooms are priced the same so I would have to pay the same amount as other room. So after that came back later to grab extra pillows. Was instructed there where no more extras. Went to grab something out of the snack area and could hear the employees joking and cussing in the back like they are just having some good ol time at home. Went to take a shower after the others and could not due to only have 2 towels. Fast forward to breakfast. Floor sticky when you walk. Food was just ok. Best thing was the coffee. Definitely won’t book there again.
2023 年 6 月に 1 泊滞在
Candiceからの返信 (投稿日 : 2023 年 6 月 26 日)
I truly apologize for the current inconveniences that you and your family experienced while staying at our property. These concerns that you have relayed to me have been addressed with my staff and I truly hope you give us another chance to better serve you.

10/10 (非常に良い)

Dale

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Did a good job.
2023 年 6 月に 1 泊滞在
Quitaからの返信 (投稿日 : 2023 年 6 月 22 日)
Thank you for the positive response!

10/10 (非常に良い)

Elizabeth

2023 年 6 月に 1 泊滞在
Quitaからの返信 (投稿日 : 2023 年 6 月 20 日)
Thank You, for the positive feedback!!

4/10 (不満)

Peter

気になった点 : 清潔度
Broken AC, shade, moldy bathroom
2023 年 6 月に 1 泊滞在
Quitaからの返信 (投稿日 : 2023 年 6 月 19 日)
I sincerely apologize for the inconveniences that you experienced while staying at our property. We've made this our first priority to correct these issues and hope you stay with us in the future to see that we appreciate our guests.

10/10 (非常に良い)

Eula

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Nice, clean and convenient.
2023 年 6 月に 1 泊滞在
Quitaからの返信 (投稿日 : 2023 年 6 月 17 日)
We thank you for your positive feedback and service.

10/10 (非常に良い)

Christy

2023 年 6 月に 1 泊滞在
Quitaからの返信 (投稿日 : 2023 年 7 月 3 日)
Thank you for the positive Feedback!

10/10 (非常に良い)

Kenneth

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 5 月に 1 泊滞在
Quitaからの返信 (投稿日 : 2023 年 5 月 22 日)
We appreciate your business and positive feedback, thank you!