Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We look forward to your next visit to the Concord Plaza Hotel.

We're delighted you had a superior experience with us. It's a pleasure to know how much you enjoyed your stay and that you felt safe. Thank you for your recommendations, and we look forward to welcoming you again the next time you are in our area!

We're sorry to hear this and we have sent your feedback to the General Manager to address asap. It is our hope that you will give us another chance to show you the hospitality you deserve and should expect from us.

Thank you for being our guest. Please let us know if you are not satisfied with your accommodations. This will give us an opportunity to offer you another room, fix an issue or find a resolution.

Thank you so much for sharing your review with us and the travel community. We appreciate you and look forward to seeing you again soon. Please tell us about your future experiences!

Thanks for the great review! The team at Concord Plaza Hotel is thrilled you’re so happy with your time spent at our hotel. We look forward to another great stay with us.

Thank you for sharing your experience with us and the travel community. We're thrilled you enjoyed your stay with us and we look forward to welcoming you back again!

Your feedback is very important to us, and I am saddened to hear that we could not meet all of your expectations at the Concord Plaza Hotel. It is our hope that you will consider staying with us in the future for a much better outcome.

We hugely appreciate your positive feedback in regard to your stay at the Concord Plaza Hotel. We have been working so hard to give our best. Thank you for noticing.

Thank you for reviewing your recent stay while you were here at the Concord Plaza Hotel. We are sorry we fell short of your expectations during your visit. We hope you will consider staying with us again so we might serve you better in the future.

Janna, thank you for being our valued guest and for sharing your experience with us. We apologize your stay was less than perfect. We would be happy to have an opportunity to leave you with a more favorable impression and invite you back for the seamless experience you expect from the Concord Plaza Hotel.

We saddened to hear that your stay with us could have been better if the hot tub was working. We apologize for your inconvenience and hope to welcome you back for a much better experience at the Concord Plaza Hotel.

We're very sorry you were unhappy, Delila in regard to the hot tub not working properly. However, we are glad to hear that everything else was great! We look forward to welcoming you back again in the future.

Thank you for taking a moment to share your experience at the Concord Plaza Hotel. Our team is so glad to hear that you enjoyed your stay with us. We look forward to seeing you again soon.

We’re so glad you had a good experience at the Concord Plaza Hotel. Thank you and we look forward to welcoming you back again next time you are in our area.

Thank you for your recommendation, Kari! We look forward to your return to the Concord Plaza Hotel.

We're so glad you enjoyed your stay at the Concord Plaza Hotel. All of us look forward to having the pleasure of welcoming you back again the next time you are in our area.

We apologize for not meeting your expectations during your stay at the Concord Plaza Hotel. We appreciate your business and we hope you will consider giving us another chance in the future to improve your next stay.

We apologize for not meeting all of your expectations during your stay at the Concord Plaza Hotel. We appreciate your feedback and we hope you will consider giving us another chance to improve your next stay with us.

We are happy to hear you had a positive experience with us at the Concord Plaza Hotel! We value your input and we look forward to another opportunity to serve you in the future.

Thank you for being our guest and sharing your feedback!

Thank you for your feedback and for choosing to stay at the Concord Plaza Hotel. We appreciate your recommendation and we look forward to having the pleasure of your company again in the future.

We apologize for the heater not working and we have address the issue. It is our hope that you will consider staying with us in the future.

We’re so glad you had a good experience. Thank you and we look forward to welcoming you back again next time you and your daughter are in our area.

Thank you for your five-star recommendation in regards to your stay at the Concord Plaza Hotel. It was a pleasure hosting you, Jamie and we look forward to welcoming you back again in the future.

Thank you for sharing your experience at the Concord Plaza Hotel. It was a pleasure serving you and we look forward to your return to us.

Thank you for taking the time to share your experience about your recent stay at our hotel. You are our most valued guest. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. At the Concord Plaza Hotel, we promise to do whatever it takes to ensure you are satisfied and hope you will consider staying with us in the future.

We are delighted that you chose to stay with us at the Concord Plaza Hotel. We appreciate you taking time out of your busy day to recognize our efforts. Our team strives to deliver excellent service, so learning that we have succeeded brightens our day and builds morale. Thanks again for being our guest, and we hope to see you again soon!

Guest satisfaction is a top priority at our hotel; for that reason, we truly appreciate your rating regarding our hotel. We continue to reach for ways to improve the guest experience in all areas and hope you will experience those continued efforts on your next visit.

Thank you for staying with us recently at the Concord Plaza Hotel. It was a pleasure hosting you and we hope to see you return again to us in the future!

Thank you, Kim. Nothing is more imporant to us than your satisfaction. We appreciate your feedback and we forward to making your next stay with us excellent!

Steven, pleasea let us know if you are not completely satisfied with your accommodations. We want you to leave us with a good impression of your stay at the Concord Plaza Hotel. We apologize for any inconvenience you experienced during your stay and we hope you consider giving us another chance in the future.

We truly appreciate your comments in regard to your stay at the Concord Plaza Hotel and we want you to know that we are working hard with our staff to make improvements on cleanliness. We do hope to welcome you back again to the Concord Plaza Hotel the next time you visit the area.

We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies.  We are committed to providing great customer service and we hope to have an opportunity to leave you with a better impression.

Thank you for staying with us recently! We appreciate your feedback, Stephen.

I wanted to reach out and apologize for the experience you had with our team. This is not typical of us and can assure you it won’t happen again. As it may be to late to reconcile, I wanted you to know that I’ve used your experience within our customer satisfaction process to be sure we don’t make the same mistake again. If there is any way to earn your business again please let me know and thank you for your guest response.

We’re so glad you had a good experience. Thank you and we look forward to welcoming you back again next time you are in our area.

Thank you for your feedback and for choosing to stay at the Concord Plaza Hotel. We apologize your stay was less than perfect. Your experience is not representative of our usual performance We would like to regain your trust and hope to serve you again in the future.

Thank you for taking the time to write a review of our hotel. We're so glad you enjoyed your time spent with us! We take seriously your decision to stay with us and hope you will do so again.

We're sorry you did not care for your stay, Angelica. Please let us know at your convenience how we can improve. Thank you for your feedback.

Thank you for your review of our hotel. I'm happy that you enjoyed your stay with us. We will always use our guest's responses to improve any area of service. Many thanks again and hope to see you again!

We're very sorry we did not meet your expectations. In the future please let us know what we could improve on. We appreciate you taking the time to leave a review.

We're very sorry to hear about your disappointing experience with us and we have shared your feedback with the leadership team. We do hope to have another opportunity to leave you with a much better impression. Thank you for your valued business.

Thank you for reviewing your stay at the Concord Plaza Hotel. It is a pleasure to know you had an enjoyable experience with us. We enjoyed having you as our guest and look forward to welcoming you on your next visit to our area.

Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. It is our hope that you will give us another opportunity to serve you better in the future.

Thank you for being our guest. Please let us know if you are not satisifed with your accommodations. We have no record of you complaining during your stay with us.

Thank you, Aaron for being our guest and we're glad our location and nearby restaurants worked out well for you. We look forward to having the pleasure of welcoming you back again in the future.

Thank you for a great review! I'm pleased that you found our hotel to be welcoming and comfortable and our location convenient. We try to think of everything that would contribute to a great stay for our guests! Thanks again and please stay with us again when you are in the area.

Thank you for taking the time to share your feedback with us. We have sent your concerns to management for their review. We would like to have another opportunity to improve your next visit. Thank you for your valued business, Cyndi.

Nicole, if you are not completely satisfied with your accommodations, please let us know. This will give us an opportunity to offer you another room, fix an issue or find a resolution. Thank you for being our guest and we do hope to have another opportunity to leave you with a much better impression.