コールドスプリング ホテル

「I got in a little earlier than planned and needed an earlier check in. I was able to get a room, I was so thankful. The front desk staff was extremely nice. Will definitely stay again. Cleans rooms, free parking and quiet atmosphere.」

「The staff was very helpful and knowledgeable which made the check-in process seamless. The facilities and rooms were very clean. Convenient parking and the breakfast was great.」

「We are a party of two. No favorable point at all about the hotel. We checked in shortly after 3pm. First of all, upon entering the room, we noticed a smell of urin, coming from the AC unit. We immediately reported the problem. Hotel clerk said to send a maintenace personnel to the room. No one came. We had to sleep in the foul smell all night without the AC. Also, the bath drained extremely slow. Next morning we made a compalint about the two problems. The hotel clerk at the counter (a...

「出張で利用しました。ホテルのフロントで翌日のタクシー予約を頼んだが、当日になってみると手配されていませんでした。再び、タクシー手配を依頼したが、ロビーで1時間も待つ羽目になりました。スケジュールに余裕をもって行動していたが、仕事に遅れていたらと思うとゾッとします。Uberを使うべきでした。」

「Average hotel and average experience. It is a fair way from the airport and very difficult to access without a car (we used an Amtrack, then a bus, then had to walk with luggage for about 8 minutes). It has no restaurant and basic facilities.」

「1日目だけ」

「早朝にもかかわらずアーリーチェックインして頂いたこと大変感謝しています。海外からの観光客にとって、旅の疲れを癒すことができますので、大変助かります。今後も無理のない範囲でご対応頂けると大変うれしいです。ありがとうございました。」

「Everything about the hotel was wonderful! The rooms were clean. The staff was super great. We enjoyed our breakfast and there was lots of parking.」

「立地も良く、とても快適に過ごせました。」

「I really enjoyed my stay. The staff were amazing and the room was clean. This is the perfect spot to stay when visiting for the first time. The location was great because it is in the center and you can walk, catch the train and it's not far from shopping centers and restaurants. There is a shuttle that takes you 3 miles out and the drive is so nice and accommodating.」

「20歳の息子と2人で利用しようとして、先に息子をチェックインさせようとしたところ、21歳未満だから、チェックイン不可との対応をされました。事前にメールで、息子の名前を連絡していたにもかかわらずです。私のチェックインか深夜だったので、息子は別の場所に泊まりました。」

「Staff was great the hotel itself is lackluster. Very meh experience.」

「電子レンジの調子が悪くコツがいりました。ホテル自体は悪くはないです。」