ココ・ボンゴ・プンタ・カナ ツアーとアクティビティ

Staff were helpful and nice. Depending on the restaurant, some were good but this is def not 5 stars in my opinion. Massage was incredible. Room was okay. There was a sensor in my room and they had to put tissue to cover the light. I did not sleep well during my stay, we could hear a lot of noise and the ac was going on and off. I’m a light sleeper and that didn’t help. I only slept good one night and then music of the nearby apartment was on all night. I went solo but I was okay going solo as I just wanted to relax and was okay on my own, but literally this is not a place where you would really meet people. I think to standard nord American standard this would be a four Stars not five.

I loved everything about my trip, food, my room, the pools and service.

Overall, we enjoyed our stay very much. However, there were a few issues we’d like to share as feedback. We had previously arranged a surprise for our anniversary, but communication stopped and it was never carried out. Also, towels were not replenished despite our request. On our last morning, we also found a very large cockroach in the bathroom. We understand this may happen in tropical areas, but we wanted to inform you. We hope this feedback helps improve future guests’ experiences.