Find hotels near Cinemark Century Redwood Downtown 20, San Francisco from ￥10,656

"The staff was friendly and welcoming. The room was well appointed clean and comfortable. I will be staying again in the future. "

"So comfortable "

"Very nice room, clean facility and EXCELLENT breakfast!"

"Clean room and great staff!"

"Clean room. Good location. Easy parking. Good breakfast."

"Everything was great"

"It was very nice but there are areas in the bathroom ceiling that needs fixing. The floor was very stick as well. The room was lovely, though"

"Good breakfast "

"To be honest, I was very disappointed upon arrival. Your listing and pictures did not match what we walked into. At first, we had trouble opening the front door to the main house and the door was very difficult to open at the back house. The entire property was under construction With a 3 foot trench and piles of dirt with nails and screws all over the ground in the backyard. That made it very unsafe for the children to be around. There was also a smoke detector, not installed in the hallway of the main house which worried us if we were safe at all. The hot water in the showers were scolding hot. The water temperature needs to be regulated to a safe temperature on your water heaters. The pipes also were very noisy inside of the walls when water was ran. The fixtures were in poor condition throughout the entire house. There were outlets that had no screws, loose or broken frames, exposing wires and making it dangerous for children to be around. The kitchen faucet also had a shower head attached to it in order for us to wash dishes. You should not be operating a business out of your property until all the construction is complete and all the upgrades are complete. Either we want a full refund or at least 50% back of what we paid you to stay in your property. Also, the location of your property is in a very poor area. You did not advertise you were right near the exit of a freeway. I will say the sheets and the towels were in good condition, but that’s it. Shame on you"