Dear Kazuhiro Matsumoto,Thank you for your concise review! We're delighted to hear that you had a 5-star experience at The Pavilions Phuket.Providing top-notch service and a memorable stay is our goal, and we're glad to have met your expectations. We look forward to welcoming you back for another exceptional stay in the future!Warm Regards,The Pavilions Phuket Team

Dear Mayu,Thank you for sharing your experience at The Pavilions Phuket with us. We are delighted to hear that you enjoyed your stay with us and found our staff to be very friendly and accommodating, even with language barriers. We are glad that you enjoyed the delicious breakfast and the service provided by our staff at the restaurant and throughout the hotel.We are thrilled to hear that you found our facility to be comfortable and nice, and that you appreciated the convenience of our chat system for requests and assistance during your stay. We are honored to hear that you are considering visiting us again in the future, and we look forward to welcoming you back with the same high level of service.Thank you again for choosing The Pavilions Phuket as your accommodation in Phuket. We hope to have the pleasure of hosting you again soon.Warm regards,The Pavilions Phuket Team.

Dear Value Guest , Thank you very much for taking the time to share your recent stay at The Pavilions Phuket. We are glad to hear that you enjoyed your stay.We look forward to welcoming you back at The Pavilions Phuket. Warm regards, The Pavilions Phuket

Dear もっくん, Warm greetings from The Pavilions Phuket and thank you kindly for your review of your recent stay with us. It is a delight to know that you and your family enjoyed your stay with us and in particular, enjoyed the pool a lot too. Your feedback regarding the TV noise has been shared with the team already for their information and we will investigate this accordingly. We look forward to welcoming you back to The Pavilions Phuket in the nearby future. Warm regards,

Dear Mrs. Matsuda, Sunny greetings from The Pavilions Phuket. Thank you for staying with us again and taking time to write your wonderful review. It was a pleasure talking to you at breakfast at Firefly restaurant. We are delighted to hear that you enjoyed your 2nd visit and we exceeded your expectations. Your compliments towards the spacious loft room, friendly staff and delicious food are valuable in helping us to maintain a high level of service standards and have been passed on to our team. Hope you had a safe journey back to Japan and we all looking forward to welcoming you back again. We will make sure our 3 bed rooms villa is ready for you next time! Warm regards, Hiroko Awaya (Koko) Guest Experience Executive

Dear Traveler, Sunny greetings from The Pavilions Phuket and thank you kindly for your review of your recent stay with us. We are delighted to read that you enjoyed your stay with us. It is lovely to know that our team was able to fix an issue in your room right away so it caused minimum disturbance to your holiday. And despite the language barrier, there was no major difficulties with communicating. We are looking forward to welcoming you back to The Pavilions Phuket and we hope that it is sooner rather than later. Warm regards,

Dear Traveler, Warm greetings from The Pavilions Phuket and thank you for your review of your recent stay with us. We are delighted to know that you enjoyed your stay with us and we hope that it was a memorable stay. We all look forward to welcoming you back to The Pavilions Phuket in the future. Warm greetings, Hiroko Awaya (Koko) Guest Experience Executive

Dear Traveler, Warm greetings from The Pavilions Phuket and thank you kindly for your review of your recent stay with us. We are delighted to hear that you enjoyed your stay and if there is anything you feel that we could improve on, it would truly be appreciated - please do feel free to get in contact with us directly. We look forward to welcoming you back to The Pavilions Phuket again in the future. Warm regards,

Dear Traveler, Warm greetings from The Pavilions Phuket and thank you kindly for your review of your recent stay with us. We are delighted to read that you have enjoyed your stay and we most certainly look forward to welcoming you back again soon. Warm regards,

Dear Traveler, Kind greetings from The Pavilions Phuket and thank you for leaving a review of your recent stay with us. We are delighted to read that you enjoyed your stay and that the pool was a big stand out for you. It is certainly quite a majestic pool, lovely to be either swimming in or doing nothing in at all. We look forward to welcoming you back to The Pavilions Phuket again, sooner rather than later. Warm regards,

Dear Anonymous, Thank you kindly for taking the time to review your stay with us here at The Pavilions Phuket. We are delighted to read that you enjoyed it and that it was very memorable for you. We look forward to welcoming you back to The Pavilions Phuket soon. Warm regards,

Dear Traveler, Thank you for staying at The Pavilions Phuket and thank you very much for your review. We are delighted to read that you had a great time and we hope to see you back here again in the near future. Warm regards, Hiroko Awaya (Koko) Guest Experience Executive

Thank you kindly for your review of your recent stay with us. We look forward to welcoming you back to The Pavilions again.

Thank you kindly for your review of your recent stay with us here at The Pavilions. We do very much appreciate the feedback. We are delighted to hear that you enjoyed the room and the couch though we are disappointed to hear that you also experienced inconveniences with the smell. We are truly sorry for this and will do our best to amend this so that it does not happen again. We have also duly noted your concerns with the child-friendliness of the resort and will certainly look into making this more accessible for everyone - adults and children alike. Once again, thank you kindly for your feedback and we look forward to welcoming you back to The Pavilions in the future.

Dear cocoa Firstly, we would like to thank you for taking the time to review your recent experience at The Pavilions Phuket. We value feedback to maintain and improve upon our service and guest experiences that we provide. We were disappointed to read that it was not an excellent experience. We empathise with you regarding the points you mentioned, in particular to the unusual odour from your air-con unit in your suite. Thank you for raising this to us, it is not of our usual standard and is certainly not acceptable; you will be pleased to know we have shared your feedback with our engineering team and this is currently being addressed, thank you again. In light of this, we were pleased that overall the suite you stayed in was enjoyed with its spacious design being a highlight; we also really love the size of this room type and great to share with our team. Again, please accept our sincerest apologies; we hope we have an opportunity to welcome you back again. Best regards, Tim Sargeant Director of Marketing

Dear guest Thank you for taking the time to review us following your recent experience at The Pavilions Phuket, we are pleased to see you enjoyed your stay and we are looking forward to the opportunity to welcome you back to The Pavilions Phuket in the future. Best regards, Tim Sargeant Director of Marketing

パビリオンプーケットでご宿泊いただきありがとうございます！そしてこのような素敵なレビューを残していただきありがとうございます。毎日無料なシャトルサービスが近くにあるスーパーとレストランに行きますので、またパビリオンプーケットに泊まることになりました是非お使えになって下さい。またパビリオンに泊まる時を楽しみにしています！ Dominique Bonnel Resident Manager

親愛なとり, このような素晴らしいフィードバックをいただきありがとうございます。 すぐにもう一度あなたを歓迎したいと思います。 よろしくお願いします。 Dominique Bonnel Resident Manager

お客様Moai San, 選んでくれてありがとうThe Pavilions Hotels プーケット島へのあなたの最近の旅行のために。 私たちはあなたの滞在、ヴィラ、レストラン、プライバシーを非常に楽しんでいることを読んでとても嬉しいです。 プーケットは清潔な環境を促進しているため、ドアが開いたり、客室を出るとすぐにエアコンがオフになります。ご迷惑をおかけして申し訳ありません。 私たちはあなたをすぐに見て、あなたに楽しい旅行をして欲しいと願っています。 宜しくお願いします、 Dominique Bonnel Resident Manager

プーケットでの滞在のためにリゾートを選んでいただき、ありがとうございました。私たちとのあなたの経験は、快適で快適でした。あなたのコメントはレビューのためにチーム全体と共有されています。 また、私はホテルを見直す時間を取ってくれてありがとうと思います。また、パビリオンズプーケットでは、あなたの旅があなたを美しい平和の天国に戻してくれることを歓迎してくれることを願っています。 敬具、 Dominique Bonnel Resident Manager

Dear NT, I would like to thank you for choosing The Pavilions Hotels for your recent stay in Phuket. I am pleased to read that you enjoyed your stay and the villa. Thank you for filling up the questionnaire and comments regarding the lighting and microwave oven, we have shared that with the whole team and are looking into the matter. Thanks for providing those details, which help us improve our product and guests experience. Yours sincerely, Dominique Bonnel Resident Manager The Pavilions Phuket

親愛なAY, プーケットでの滞在のためにリゾートを選んでいただき、ありがとうございました。私たちとのあなたの経験は、快適で快適でした。あなたのコメントはレビューのためにチーム全体と共有されています。 敬具、 Dominique Bonnel Resident Manager