6/10
We're there for check-in around 7pm but there's no any staff ! We have to wait for around half an hour for them to come and let us check-in. Fortunately they have an excellent chef who help us and bring us to his restaurant for waiting.
Again , there're no staff waiting for us to check-out at 8am in the morning....again.
We have to left the key with the note , and call their head office to tell them that we want to check-out....god.
The quality of the hotel & facility is quite good. I really wanna visit them again if they can improve the quality of their staff.