Find hotels near Chill FactorE, Manchester from ￥8,533

"All good"

"Very dated and shabby room, desperately ready for refresh and repair. Soundproofing bad and woken by neighbours child. Breakfast average. Location convenient."

"Booked a twin room, it actually had 3 single beds and a large bathroom. Breakfast was included and there was a good choice of food available. Good choice of food in the evening. Only downside was the lifts and stairs. Reception was on level 1 but you had to get the lift to level 2 and go down a short flight of stairs due to the layout of the building. It was the same with all rooms, you either had to go up or down the stairs from the lift, which does make it unsuitable for anyone with severe mobility problems, such as in a wheelchair or mobility scooter, and awkward if you have a heavy case, which I did, or use a walking aid, as I do, but this was a last minute booking due to a late hotel cancellation. Overall a really good hotel with very friendly, helpful staff."

"Staff was understandably good as had a slight problem with the booking on arrival, which was dealt with in favour. Room was clean, buffet breakfast which served it’s purpose, was good for short stay and what we needed. The location was excellent for Tram stop with pub and McDonald’s across the road. Visited IWM and Corrie experience and marathon weekend within easy walkable distances. Overall satisfactory."

"Firstly, I would say all the staff were excellent, polite, friendly and professional. In our room the complimentary biscuits had a use by date of 31/03/26. They were nearly 3 weeks out of date. There is a water bottle in the room to promote sustainability and not keep throwing bottles in landfill….great. However ours had been washed, not dried and the lid screwed on. The smell of stale rancid water was overpowering. Reception sorted both issues but I would suggest the room hadn’t been used for several weeks and not been checked prior to our stay. Very poor!! We had dinner at the Cast Iron restaurant which was excellent. Our server Izzy who was ever smiling, efficient and attentive. Well done to her. The front of house lady was also very attentive and professional. The breakfast too was excellent with a fantastic choice and great quality. Internet throughout the hotel wasn’t great. Connecting to hotel WiFi was poor and and not an easy process and my own 5G was patchy. Thankfully we weren’t there on business. Overall…mediocre, other than the staff who were excellent."

"The room I stayed in was absolutely filthy. Previous guests had clearly been smoking in the room, as the smell of smoke was really strong. We were unable to open the window as it was so high up. The window sill had been used as an ashtray and there were burn marks and ash still visible. The blind couldn't be opened, it was just permanently closed. Assuming in an attempt to hide the window sill. There were holes in either side of the bathroom door, where it had clearly been punched by previous guests. The tap in the sink wasn't fixed properly, and when turned on, the water ran brown! And also there was no hot water. And the TV had clearly been ripped off of the wall at some point, and some attempt was made to fill the hole, but the TV was left leaving on the table with the wall bracket still attached. The carpet was supposed to be yellow and blue geometric style pattern, but it was black. Upon checking in, the staff made no attempt to tell me anything, about how to turn on the hot water, they pointed at a piece of paper with the door code and WiFi password, and that was it. The main door wasn't secure as it was left open several times. And on one occasion through the night someone tried to gain access to our room. Having to listen to people arguing and banging on the front door until the early hours seemed fitting! I was told to have a nice day when checking out though! Thank goodness it was only 1 night! have taken photos for evidence!"

"Check in was effortless and the staff were attentive throughout my stay. Breakfast was of average quality, but there was a nice variety of options to suit everyone. The bedroom was clean with fresh sheets; however, the stained carpet was off‑putting. You would expect an IHG‑owned hotel to invest in proper industrial carpet cleaning. The location is convenient, within walking distance of the tram stop and the Trafford Centre. Parking was only £5 per night, which I think is very good value"

"Varied breakfast, main lobby decor is modern but the rest of the hotel, especially the rooms and very tired and dated. "

"Immaculate room, good shower and excellent parking. The Team there are always very pleasant "