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Entire apartment

Hotel y Suites Axolotl

3.0 star property

Choose dates to view prices

Hotel y Suites Axolotl provides a garden and more. Guests can connect to free in-room WiFi.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Outdoor Space
  • Barbecue grill
  • 24/7 front desk
The current price is ￥4,039
￥4,806 total
includes taxes & fees
Mar 13 - Mar 14

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Family Apartment, 2 Bedrooms

Family Apartment, 2 Bedrooms | 2 bedrooms, premium bedding, pillowtop beds, blackout drapes

Family Apartment, 2 Bedrooms

Highlights

Smart TV
Blackout drapes/curtains
Pillowtop bed
2 bedrooms
Premium bedding
Private bathroom
Rainfall showerhead
Cookware/dishes/utensils
  • 2 bedrooms
  • Sleeps 7
  • 3 Double Beds and 1 Twin Bed

View all photos for Family Room, 2 Bedrooms

Family Room, 2 Bedrooms | 2 bedrooms, premium bedding, pillowtop beds, blackout drapes

Family Room, 2 Bedrooms

Highlights

Smart TV
Blackout drapes/curtains
Pillowtop bed
Separate bedroom
Premium bedding
Private bathroom
Rainfall showerhead
Cable channels
  • Garden view
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Traditional Double Room

Traditional Double Room | 2 bedrooms, premium bedding, pillowtop beds, blackout drapes

Traditional Double Room

Highlights

Smart TV
Blackout drapes/curtains
Pillowtop bed
Separate bedroom
Premium bedding
Private bathroom
Rainfall showerhead
Cable channels
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Triple Room

Family Triple Room | 2 bedrooms, premium bedding, pillowtop beds, blackout drapes

Family Triple Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Smart TV
Blackout drapes/curtains
Pillowtop bed
Separate bedroom
Premium bedding
Private bathroom
Rainfall showerhead
Cable channels
  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
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About the neighborhood

Chignahuapan is home to Hotel y Suites Axolotl. Piedras Encimadas Valley and Necaxa Dam are two other places to visit that come recommended. Visit our Chignahuapan travel guide
View more Apartments in Chignahuapan
Map
73300, PUE, Chignahuapan, Matamoros Toltempan

What's nearby

  • Basilica of the Immaculate Conception
    8 min walk - 0.8 km
  • Chignahuapan Downtown Park
    8 min walk - 0.8 km
  • Casa del Axolote
    8 min walk - 0.8 km
  • Parroquia de Santiago Apóstol
    10 min walk - 0.9 km
  • Kiosco Mudéjar
    10 min walk - 0.9 km

Restaurants

  • Restaurant El Legado
    11 min walk
  • El Veneno
    10 min walk
  • Restaurante "La Puerta
    13 min walk
  • Café Del Centro
    12 min walk
  • Chiconahui
    11 min walk

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Hotel y Suites Axolotl

A 24-hour front desk, a garden, and barbecue grills are available at this smoke-free apartment building. Self parking is free. Other amenities include a TV in a common area. Each apartment has 2 bedrooms and offers free WiFi and a pillowtop bed. For a bit of entertainment, guests will find a Smart TV with cable channels, and other amenities include premium bedding and a rainfall shower. Housekeeping is available once per stay.
Hotel y Suites Axolotl offers 6 accommodations with blackout drapes/curtains. Pillowtop beds feature premium bedding. 43-inch Smart televisions come with cable channels.

Bathrooms include showers with rainfall showerheads. This Chignahuapan apartment provides complimentary wireless Internet access. Housekeeping is offered once per stay and hair dryers can be requested. Housekeeping is provided on a limited basis.

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￥12,712 total
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Property amenities

Internet

  • Available in the apartment: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free covered self parking on site
  • Limited onsite self parking (max 1 space per unit)

Bedrooms

  • 2 bedrooms
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with cable channels
  • TV in common areas

Outdoor areas

  • Barbecue grill
  • Garden

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • One pet total
  • Pets stay free
  • Pets allowed in specific rooms

Suitability/Accessibility

  • No elevator
  • Smoking not allowed

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Electrical adapters
  • Housekeeping available once per stay

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • First aid kit

General

  • 6 units
  • Garden

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Check-out instructions

The host requires you complete the following before checking out:
Remove personal items
Turn off the lights, lock the doors, and return the keys

Access methods

Staffed front desk

Pets

Pets stay free
Welcoming dogs and cats only
1 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a first aid kit
This property is professionally cleaned

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Property is also known as

Y Suites Axolotl Chignahuapan
Hotel y Suites Axolotl Apartment
Hotel y Suites Axolotl Chignahuapan
Hotel y Suites Axolotl Apartment Chignahuapan
Y Suites Axolotl Chignahuapan
Hotel y Suites Axolotl Apartment
Hotel y Suites Axolotl Chignahuapan
Hotel y Suites Axolotl Apartment Chignahuapan

Frequently asked questions

Is Hotel y Suites Axolotl pet-friendly?

Yes, this property allows cats and dogs (limit 1 total). Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at Hotel y Suites Axolotl?

As of Mar 12, 2026, prices found for a 1-night stay for 2 adults at Hotel y Suites Axolotl on Mar 13, 2026 start from ￥4,039, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel y Suites Axolotl?

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM. After-hours check-in is not available.

What time is check-out at Hotel y Suites Axolotl?

Check-out is at noon.

Where is Hotel y Suites Axolotl located?

Situated in Chignahuapan, this apartment building is 17.1 mi (27.5 km) from Piedras Encimadas Valley.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel y Suites Axolotl Reviews

8.6

Excellent

8.8

Cleanliness

9.0

Location

7.0

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 37 out of 62 reviews
Rating 8 - Good. 14 out of 62 reviews
Rating 6 - Okay. 5 out of 62 reviews
Rating 4 - Poor. 0 out of 62 reviews
Rating 2 - Terrible. 6 out of 62 reviews

Reviews

10/10 Excellent

Gabriel

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice hotel to spend the night!
Stayed 1 night in Dec 2024

10/10 Excellent

Leoncio Guillermo

Liked: Cleanliness, property conditions & facilities, communication
Exelente
Stayed 2 nights in Aug 2025

6/10 Okay

Viroun

Liked: Property conditions & facilities, communication
Just ok
Stayed 1 night in Jun 2024

10/10 Excellent

Marcos

Liked: Cleanliness, amenities, property conditions & facilities, communication
Fabuloso
Stayed 2 nights in Feb 2024

6/10 Okay

Andre

Liked: Cleanliness, property conditions & facilities, communication
Disliked: Amenities
This property is new and kept clean. The photos are beautiful. They provide great bedding and towels. There is good hot water, but water pressure is low. There is a great kitchen, but no cook wear or utensils which renders it useless. There is no heat or air conditioning. We visited in January and it gets very cold there in the winter. We brought a small heater, so we were comfortable enough, but without the heater we would have been warmer outside. I would stay there again, but I would travel with all I need to be comfortable there and I might try to find a place with air conditioning if it was a warm time of year.
Stayed 2 nights in Jan 2025

8/10 Good

Marco

Liked: Cleanliness, property conditions & facilities, communication
La habitación muy limpia y cómoda trato excelente
Stayed 1 night in Dec 2025

6/10 Okay

Jose

Liked: Cleanliness, communication
La habitación en general está bien pero si considero que tienen opciones de mejorar, la regadera en mal estado falta de toallas al llegar a la habitación.
Stayed 1 night in Dec 2025

8/10 Good

Alondra

Liked: Cleanliness, property conditions & facilities, communication
Habitación sencilla, pero cómoda, lo único que no me agrado fue que estaba muuuy fría, aunque nos dieron cobijas extra. Y también aclarar que no esta en el centro, más bien a 10 u 11 cuadras.
Stayed 1 night in Jan 2026

2/10 Terrible

Héctor Francisco

Disliked: Cleanliness, amenities, property conditions & facilities, communication
Reserve y resultó que llegué y el Hotel estaba cerrado… el chico por teléfono realmente muy amable, me atendió y ayudó a buscar otro sitio de hospedaje para mi familia.
Stayed 1 night in Jan 2026

10/10 Excellent

Kevin

Liked: Cleanliness, amenities, property conditions & facilities, communication
Habitación limpia y cómoda
Stayed 1 night in Dec 2025

8/10 Good

Arturo

Liked: Cleanliness, amenities, property conditions & facilities, communication
Habitación en buenas condiciones, buena atención del personal, buena ubicación, solo un comentario por la del balcón entra aire( frio) y se metió agua por la parte de abajo. Solo opinión sería bueno tuvieran servicio de cafetería.
Stayed 2 nights in Nov 2025

10/10 Excellent

Reynaldo

Liked: Cleanliness, amenities, communication
Limpieza y el servicio del personal
Stayed 1 night in Nov 2025

8/10 Good

César Leandro

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excelente limpieza
Stayed 1 night in Sep 2025

8/10 Good

Marco

Liked: Cleanliness, amenities, property conditions & facilities, communication
Lugar limpio y tranquilo
Stayed 1 night in Oct 2025

8/10 Good

María del Pilar

Liked: Cleanliness, room comfort, communication
Todo muy bien... lo único fue una falta de comunicación o claridad en cuanto al cuarto elegido. Se portaron muy bien al hacernos el cambio correspondiente. Todo bien
Stayed 1 night in Aug 2025

6/10 Okay

Anai

No tenían la habitación a tiempo nunca me pasaron la clave del wifi cuando le hicieron la limpieza ala habitación no colocaron papel higiénico ni toallas limpias tuve que bajar yo por todo las almohadas están horribles y al final me querían cobrar un cargo adicional por mi hija menor cuando claramente en la aplicación yo coloque que llevaba un menor de edad
Stayed 2 nights in Aug 2025

10/10 Excellent

andrea

Liked: Cleanliness, property conditions & facilities, communication
Un hotel muy agradable
Stayed 2 nights in Aug 2025

10/10 Excellent

Manuel

Liked: Cleanliness, property conditions & facilities, communication
Muy bonito
Stayed 1 night in Aug 2025

10/10 Excellent

Nanci

Liked: Cleanliness, amenities, property conditions & facilities, communication
Súper comoda, muy limpia , la atención fue excelente
Stayed 2 nights in Aug 2025

10/10 Excellent

Leonel

Liked: Cleanliness, amenities, property conditions & facilities
Excelente estancia, departamento muy limpio, también muy económico. Muy recomendable.
Stayed 1 night in May 2025

8/10 Good

Elvis

Liked: Cleanliness, amenities, property conditions & facilities, communication
Muy bien
Stayed 2 nights in Apr 2025

10/10 Excellent

GUADALUPE

Liked: Cleanliness, room comfort, communication
EL LUGAR ES MUY BUENO Y BONITO Y LA ETENCION MUY BUENA, LO UNICO QUE NO ME GUSTO ES QUE POR EL TIPO DE PISO QUE TIENE ES MUY FRIA LA HABITACION, PERO TODO LO DEMAS MUY BIEN
Stayed 2 nights in Apr 2025

8/10 Good

Yara

Liked: Cleanliness, amenities, property conditions & facilities
ES UNA PROPIEDAD QUE ESTA EN UN LUGAR CON POCAS CONSTRUCCIONES AL REDEDOR EL INTERNET NO LLEGA BIEN A LAS HABITACIONES Y NUNCA PUDE USAR EL SERVICIO DE TELEVISIÓN POR LA SEÑAL
Stayed 1 night in Feb 2025

10/10 Excellent

Otoniel

Liked: Cleanliness, amenities, property conditions & facilities, communication
Me gusto la limpieza del lugar
Stayed 1 night in Feb 2025

10/10 Excellent

Gregorio Mario

Liked: Cleanliness, property conditions & facilities, communication
buen servicio
Stayed 1 night in Jan 2025