チコピー スキー アンド サマー リゾート周辺のホテル

「Very disappointed stay at HOME 2 Kitchener. Toilet was clogged and no one was available to fix it. There was no lighting and no notice, so we had to walk through a dark alley.Room service was only every other day, and the breakfast was very poor. Worst part was the manger’s response- after everything, he only offered a future room upgrade at Hilton hotel, assuming we’d come back. Wow! Not satisfied at all.」

「Parking on the main level could be right outside your room with multiple entrances around the building made bringing in our stuff so easy. Breakfast was delicious and fresh everyday, staff were friendly and helpful, and most important it was quiet at night! 」

「If I was to stay in Kitchener this is the place where I would go. Thank you staff for being great to me and my family」

「N/a」

「Room is clean and comfortable. But Fitness, laundry, PC are all out of service during stay. Only one time, water stopped over the night. I don’t blame the hotel about water stopping but my experience was 2 stars」

「The worst hotel I have ever stayed. Front desk service is worse than what can be imagined. Sometimes ask for the same thing 3 times regardless by phone or face to face and still being ignored after told they would do it soon, e.g.lack of body wash, no bath mat, etc.」

「Can add more items on breakfast 」

「great staff and hotel」

「This is one of the best stay I have ever had... check in was very smooth.. all instructions how to access the room and how to get to the hotel were shared right on time... the unit was extremely clean and well equipped . I objectively highly recommend」

「There isnt enough room in this message box to list the many MANY issues with this place. If you own a tent, that would be an upgrade from this place. Out of all of the digusting things and violent people next door banging around so hard my beds headboard shook, i would say the worst thing was the fact my door wouldn't lock and i only realised that in the morning. I accidently tried opening the door without even thinking of the lock and it opened. I wondered if maybe i spaced out and unlocked it...

「３週間滞在中、部屋の掃除が４〜５回来ない事が有りました。 隣まで来てるのに、なぜか一番端の私たちの所は忘れてしまったようです。 室内の椅子も汚れ染みがひどく、とても座れる状態ではなかったです。勿論変えてもらいました。TVもあったのですが、リモコンが使えなかったです。クレームを言って、４日後にやっと電池を替えてくれました。」

「Room was clean and the staff was friendly and helpful.」

「Everything was top notch and the restaurants downstairs are amazing. I would say that $35 per night for parking is a lot for Cambridge, but there are no other options.」

「The hospitality at this hotel is lacking. The front desk team appeared indifferent and unhelpful. Instead of engaging with guests, they gave scripted responses that didn't address my specific needs. It’s frustrating when you feel like you're talking to a machine rather than a professional service team.」