8/10 (良い)
Joshua
カップルで旅行
2025 年 10 月 23 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
気になった点 : スタッフとサービス
Feather falls is my home casino!! Always been our thing. Got to experience a night or two at their hotel which was a great experience! My father just passed away and I took on his service animal, Lucy, a small jack Russel terrier. Once I got in the casino a talk manager that worked there came to bully us!! I gave her something small to eat and he said " strike one! She can not be eating in here. That's unacceptable!" I said no prob just let me know what your rules are for your establishment. And he was very unprofessional as nd said you should know " she's a service dog, if she actually is one!! They followed us around to find small things she was doing like immature highschool kids. The lady was yelling at me and saying look at her? You can't control her she's out of here. But you can stay. Just because while she was yelling at us she had her front paws on my lap wanting to get away from the yelling. I hope someone goes after them for being unprofessional. They were very rude for the thousands u have spent there. We still go there but it'll never be the same after that
Joshua
2025 年 9 月に 2 泊滞在