Front desk staff was terribly rude. I ended up canceling the reservation upon arrival.
Stephanie
2026 年 1 月に 2 泊滞在
10/10 (非常に良い)
Rick
2026 年 1 月 16 日
良かった点 : 清潔度、設備とサービス
It was great! Everything was clean the check in was easy
Rick
2026 年 1 月に 3 泊滞在
10/10 (非常に良い)
Rick
出張
2026 年 1 月 12 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Everything was great!
Rick
2026 年 1 月に 1 泊滞在
10/10 (非常に良い)
Rick
2026 年 1 月 9 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Overall great! Will be staying here every time I visit the area
Rick
2026 年 1 月に 3 泊滞在
6/10 (普通)
Kimberly
2025 年 12 月 24 日
Kimberly
2025 年 12 月に 1 泊滞在
2/10 (非常に不満)
Fanglan
2025 年 12 月 12 日
気になった点 : 清潔度、設備とサービス
The fire alarm in my room started beeping incessantly at 2 AM on the first day. I went to the front desk to find someone. They came 30minutes later and said they couldn't fix it. It wasn't fixed by 7:30 PM, so we ended up being moved to another room.
Fanglan
2025 年 12 月に 2 泊滞在
2/10 (非常に不満)
Brittany
出張, 小さなお子様連れの家族旅行
2025 年 12 月 9 日
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
WOULD NOT RECOMMEND THIS HOTEL!!!
This was a case of "Expedia" versus "reality". I booked this room for a dance competition in the area. We had a long trip there and arrived an hour early so we inquired on checking into our room (if possible) and the lady at the front counter very rudely stated "no, check in is 3:00pm" and she walked away. Not to mention we had to ring the bell just to get service. The lobby was bare as could be, not welcoming at all, nothing in it. I could tell there was no breakfast offered which sucked. Then, when we finally got to our room, it was disgusting. To the point that I contemplated asking for a different room but my husband talked me out of it. It was dirty, walls had stuff all over them everywhere we looked. The beds were AWFUL - absolutely awful - they were thin and you could feel EVERY spring in it - so bad that my 4yo & 9yo complained of discomfort. There were no blankets, just the sheet and a thin cover sheet. Only 2 pillows per bed and they were flat as a pancake. There were ZERO furnishings in the room - no kleenex, extra toilet paper (only 1 roll), only 2 towels, no lamp, NOTHING. I overheard someone call the front desk while I checked in, asking for extra towels, and the lady said they don't offer room service for any stay less than 14 days. Unreal. We ended up sleeping with our own throw blankets we brought along because the bed sheets had hair on them & our door did NOT lock, we relied on the door stop. NOT OKAY.
Brittany
2025 年 12 月に 1 泊滞在
2/10 (非常に不満)
Angie
2025 年 12 月 4 日
Angie
2025 年 12 月に 1 泊滞在
8/10 (良い)
Cameron
出張, 家族旅行
2025 年 11 月 30 日
良かった点 : 清潔度、スタッフとサービス
Clean room.
Cameron
2025 年 11 月に 2 泊滞在
10/10 (非常に良い)
George
2025 年 11 月 24 日
George
2025 年 10 月に 28 泊滞在
2/10 (非常に不満)
Mary
家族旅行
2025 年 11 月 23 日
気になった点 : スタッフとサービス、設備とサービス
Amenities,rooms, staff, no breakfast, snack machine, toiletries.
Mary
2025 年 11 月に 1 泊滞在
4/10 (不満)
Sivi
カップルで旅行
2025 年 11 月 9 日
Fridge wasn't working, hard bed with springs.
Sivi
2025 年 11 月に 1 泊滞在
10/10 (非常に良い)
Miriam
2025 年 10 月 20 日
Miriam
2025 年 10 月に 2 泊滞在
2/10 (非常に不満)
Kelly
2025 年 10 月 20 日
良かった点 : 設備とサービス
気になった点 : 清潔度
My stay was not pleasurable. They said I had to leave Sunday when I checked in on Sunday morning and I was supposed to be there till Monday so they told me to leave that I had to go.
Kelly
2025 年 10 月に 1 泊滞在
4/10 (不満)
Andrew
2025 年 10 月 20 日
Andrew
2025 年 10 月に 1 泊滞在
10/10 (非常に良い)
Jose
2025 年 10 月 19 日
Jose
2025 年 10 月に 8 泊滞在
2/10 (非常に不満)
GEORGE
2025 年 9 月 28 日
GEORGE
2025 年 9 月に 1 泊滞在
6/10 (普通)
Erin
家族旅行
2025 年 9 月 27 日
良かった点 : 清潔度、スタッフとサービス、客室の快適度
Front desk closes at 9:30
Clean and comfortable room. They forgot to put the shower curtains and back that in my room and the lobby closes at 9:30?? I had to wait until the next day to get those things so I could shower
Erin
2025 年 9 月に 3 泊滞在
4/10 (不満)
Ian
出張
2025 年 9 月 24 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I didn't realize going into this that the property was completely self service, no room cleaning, no towel exchange, no linens, unless you are there for over two weeks. One front desk staff member was friendly, however the rest just seem inconvenienced by everyone.
The floor to our room was dirty enough that when you would get out of the shower, your feet were already visibly dirty again by the time you walked from the shower to the vanity area. I brought this up requesting the floor be cleaned, and I was advised that I would have to pay to have the floor cleaned. Same issue with the towels, 2 towels only go so far. If I wanted to have them exchanged, it would be a fee. If I wanted to exchange linens and make my own bed after 3 nights there, it would be a fee.
The place smells absolutely terrible. I can't stress this enough. As soon as you go thru the lobby (which smells fine), the smell hits you like a ton of bricks. All of our clothes got washed when we got home, clean or dirty, as the smell of that place was absolutely disgusting.
The bed's were uncomfortable to say the least. I've never seen such cheapness with a hotel before. They didn't have bed springs, it was just a metal frame and a mattress. Needless to say, it doesn't really work well like that.
No bathroom soap, one roll of Scott one-ply toilet paper, two towels, and one floor mat. Anything else, you have to pay for.
The rate was more than hotels in the area that are actually hotels, go there.
Ian
2025 年 9 月に 4 泊滞在
10/10 (非常に良い)
Armando
2025 年 9 月 10 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Armando
2025 年 9 月に 1 泊滞在
6/10 (普通)
Enrique、Tucson
2025 年 9 月 2 日
良かった点 : 施設のコンディションと設備
I could not find the phone in the lobby for after hours check-in, because there was no phone in the lobby. It was in the vestibule, which was dark so I overlooked it. Had to call the property on my cell phone for someone to check me in. Very frustrating after a long day of travel.
Also, I didn't notice until the morning after but there were old looking dried blood spots on the pillowcase I slept on that did not come from my body.