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The Westin Michigan Avenue Chicago

4.5 star property
Luxury hotel with a full-service spa and a 24-hour fitness center

Choose dates to view prices

Photo gallery for The Westin Michigan Avenue Chicago

View from room
Lobby lounge
Lobby
Restaurant
Meeting facility

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Bar
  • Parking available
  • Pet friendly
  • Gym
  • Laundry
The current price is ￥19,429
￥27,993 total
includes taxes & fees
Sep 1 - Sep 2

Room options

Available filters for rooms
Showing 26 of 26 rooms

View all photos for Club Room, 1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Club Room, 1 King Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Club Lounge
Mini-fridge
LCD TV
Hypo-allergenic bedding
Separate bedroom
  • 30 sq m
  • Partial lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 2 Double Beds

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Club Room, 2 Double Beds

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Heating
Connecting rooms available
Club Lounge
Mini-fridge
LCD TV
Hypo-allergenic bedding
Separate bedroom
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Lake View

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Room, 1 King Bed, Lake View

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Mini-fridge
LCD TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
  • 37 sq m
  • Partial lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Lake View

Room, 2 Double Beds, Lake View | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Room, 2 Double Beds, Lake View

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Mini-fridge
LCD TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
  • 37 sq m
  • Partial lake view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, City View

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Room, 1 King Bed, City View

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Mini-fridge
LCD TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, City View

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Room, 2 Double Beds, City View

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Mini-fridge
LCD TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Room, 2 Double Beds

7.8 out of 10
Good
(21 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Mini-fridge
LCD TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
  • 37 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Corner

Room, 2 Double Beds, Corner | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Room, 2 Double Beds, Corner

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Mini-fridge
LCD TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Suite, 1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Studio Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Mini-fridge
LCD TV
Hypo-allergenic bedding
Separate bedroom
  • 51 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Executive Suite, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Heating
Connecting rooms available
Mini-fridge
Dining table
  • 63 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Hearing Accessible)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Room, 1 King Bed, Non Smoking (Hearing Accessible)

Highlights

Air conditioning
Heating
Connecting rooms available
Mini-fridge
LCD TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking (Hearing Accessible)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Room, 2 Double Beds, Non Smoking (Hearing Accessible)

Highlights

Air conditioning
Heating
Connecting rooms available
Mini-fridge
LCD TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Traditional Room, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Mini-fridge
LCD TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Traditional Room, 2 Double Beds

9.0 out of 10
Wonderful
(70 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Mini-fridge
LCD TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Room, 1 King Bed

9.0 out of 10
Wonderful
(17 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Mini-fridge
LCD TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed, Non Smoking

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Traditional Room, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(86 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Mini-fridge
LCD TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds, Non Smoking (Mobility Accessible, Tub)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Traditional Room, 2 Double Beds, Non Smoking (Mobility Accessible, Tub)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Mini-fridge
LCD TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 2 Double Beds (Mobility Accessible, Roll-In Shower)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Traditional Room, 2 Double Beds (Mobility Accessible, Roll-In Shower)

Highlights

Air conditioning
Heating
Connecting rooms available
Mini-fridge
LCD TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 2 Double Beds, Non Smoking (Mobility Accessible, Transfer Shower)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Traditional Room, 2 Double Beds, Non Smoking (Mobility Accessible, Transfer Shower)

Highlights

Air conditioning
Heating
Connecting rooms available
Mini-fridge
LCD TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed, Non Smoking (Mobility Accessible, Transfer Shower)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Traditional Room, 1 King Bed, Non Smoking (Mobility Accessible, Transfer Shower)

Highlights

Air conditioning
Heating
Connecting rooms available
Mini-fridge
LCD TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Traditional Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Heating
Connecting rooms available
Mini-fridge
LCD TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Studio Suite, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Heating
Connecting rooms available
Mini-fridge
LCD TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Traditional Room, 2 Double Beds, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

Highlights

Air conditioning
Heating
Connecting rooms available
Mini-fridge
LCD TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 2 Double Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Traditional Room, 2 Double Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Heating
Connecting rooms available
Mini-fridge
LCD TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
  • Sleeps 4
  • 2 Double Beds

Traditional Room, 2 Double Beds, Non Smoking (Hearing Accessible)

Highlights

Air conditioning
Heating
Connecting rooms available
Mini-fridge
LCD TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Suite, 1 King Bed, Non Smoking

Studio Suite, 1 King Bed, Non Smoking | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Studio Suite, 1 King Bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Mini-fridge
LCD TV
Hypo-allergenic bedding
Separate bedroom
  • 51 sq m
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Located near the beach, The Westin Michigan Avenue Chicago is in Downtown Chicago, a walkable area in Chicago with good shopping. Michigan Avenue and Water Tower Place are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Lake Michigan and Millennium Park. Check out an event or a game at Soldier Field, and consider making time for Field Museum of Natural History, a top attraction not to be missed. Discover the area's water adventures with sailing and surfing/body boarding nearby, or enjoy the great outdoors with hiking/biking trails.
Visit our Chicago travel guideOpens in a new window
Map
60611, IL, Chicago, 909 North Michigan Ave

What's nearby

  • Michigan Avenue - 1 min walk - 0.0 km
  • Water Tower Place - 2 min walk - 0.2 km
  • Chicago Riverwalk - 19 min walk - 1.6 km
  • Millennium Park - 2 min drive - 1.8 km
  • Navy Pier - 4 min drive - 2.5 km

Getting around

  • Chicago Van Buren Street Station - 3 min drive
  • Chicago Station (Red Line) - 7 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 41 min drive

Restaurants

  • ‪The Cheesecake Factory - ‬2 min walk
  • ‪Aster Hall - ‬1 min walk
  • ‪Auntie Anne's - ‬2 min walk
  • ‪Doc B's Fresh Kitchen - ‬2 min walk
  • ‪Benihana - ‬1 min walk

About this property

The Westin Michigan Avenue Chicago

Luxury hotel near Michigan Avenue
Close to Water Tower Place and Chicago Riverwalk, The Westin Michigan Avenue Chicago provides shopping on site, a coffee shop/cafe, and dry cleaning/laundry services. Treat yourself to a body scrub, a massage, or a facial at the onsite spa. Be sure to enjoy a meal at 909 North, the on-site restaurant. In addition to a bar and a 24-hour gym, guests can connect to free WiFi in public areas, with speed of 25+ Mbps.
Other perks include:
  • Cooked-to-order breakfast (surcharge), valet parking (surcharge), and express check-out
  • A porter/bellhop, multilingual staff, and a front-desk safe
  • A 24-hour front desk, concierge services, and a TV in the lobby
  • Guest reviews say great things about the helpful staff and location
Room features
All 752 rooms feature comforts such as premium bedding and laptop-friendly workspaces, in addition to thoughtful touches like air conditioning and bathrobes. Guest reviews speak positively of the clean rooms at the property.
More conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with shower/tub combinations and free toiletries
  • 55-inch LCD TVs with Netflix, streaming services, and premium channels
  • Mini fridges, DVD players, and heating

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 19.95 per day); wired internet (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered valet parking on site (USD 79 per day)

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 10 to 30 for adults and USD 10 to 30 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • 909 North

Things to do

  • 24-hour gym
  • Full-service spa
  • Shopping
  • TV in common areas

Family friendly

  • DVD player
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 20 meeting rooms
  • 24-hour business center
  • 36,820 square feet of conference space

Full-service spa

  • Body scrubs
  • Facials
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Transfer shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways

More

  • 1 building
  • 27 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1963
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels
  • DVD player
  • Netflix
  • Pay movies
  • Streaming services

Food and drink

  • Free bottled water
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 75
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 50 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 40.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 35.22 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10 to 30 for adults, and USD 10 to 30 for children
  • Fee for in-room wireless internet: USD 19.95 per day (rates may vary)
  • Fee for in-room wired internet: USD 19.95 per day (rates may vary)
  • Covered valet parking fee: USD 79 per day
  • Late check-out fee: USD 75 (subject to availability)
  • Rollaway bed fee: USD 40.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Westin Chicago Avenue
Westin Michigan
Westin Michigan Avenue Chicago
Westin Michigan Hotel
Westin Michigan Hotel Chicago Avenue
Westin Michigan Avenue Chicago Hotel
The Westin Michigan Avenue Chicago Hotel Chicago
Westin Chicago
Westin Michigan Ave Hotel Chicago
Chicago Westin
The Westin Michigan Avenue Chicago Hotel
The Westin Michigan Avenue Chicago Chicago
The Westin Michigan Avenue Chicago Hotel Chicago

Frequently asked questions

Is The Westin Michigan Avenue Chicago pet-friendly?

Yes, this hotel allows dogs (limit 1 total) with a maximum weight of up to 50 lbs per pet.

How much does it cost to stay at The Westin Michigan Avenue Chicago?

As of Aug 18, 2025, prices found for a 1-night stay for 2 adults at The Westin Michigan Avenue Chicago on Sep 1, 2025 start from ￥19,429, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Westin Michigan Avenue Chicago?

Valet parking is available for USD 79 per day.

What time is check-in at The Westin Michigan Avenue Chicago?

Check-in start time: 4:00 PM; Check-in end time: midnight.

What time is check-out at The Westin Michigan Avenue Chicago?

Check-out is at noon. Late check-out is available for USD 75 (subject to availability).

Where is The Westin Michigan Avenue Chicago located?

Located in Downtown Chicago, this luxury hotel is steps from Oak Street and Michigan Avenue. Water Tower Place and State Street are also within 5 minutes. Chicago Station (Red Line) is 7 minutes by foot and Clark-Division Station is 12 minutes.

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The Westin Michigan Avenue Chicago Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 653 out of 1011 reviews
Rating 8 - Good. 211 out of 1011 reviews
Rating 6 - Okay. 80 out of 1011 reviews
Rating 4 - Poor. 31 out of 1011 reviews
Rating 2 - Terrible. 36 out of 1011 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kym

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the property and location
Stayed 3 nights in Aug 2025

8/10 Good

greg

Very nice place to stay great location
Stayed 3 nights in Jun 2025

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this property
Stayed 3 nights in Aug 2025

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable bed. Great location
Stayed 1 night in Aug 2025

8/10 Good

Rocio Perez

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, professional staff and clean.
Stayed 2 nights in Jul 2025

10/10 Excellent

Jeanette

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Staff efficient and friendly. Great service!!!
Stayed 4 nights in Aug 2025

10/10 Excellent

JODI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Westin is our favorite hotel when visiting Chicago. We truly appreciate the service, location and value it provides.
Stayed 2 nights in Jul 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Excellent staff, great location. Walking distance to shops, dining, etc. Room was fine,some furniture was tired. Overall, great location and value. Would stay again😊
Stayed 2 nights in Aug 2025

10/10 Excellent

Sunu

Liked: Cleanliness, amenities, property conditions & facilities
Location was great - so many things (food, shopping, dining, sightseeing) in walking distance! And the staff was wonderful.
Stayed 3 nights in Jul 2025

10/10 Excellent

Tracy

Liked: Cleanliness, amenities, property conditions & facilities
Great location!
Stayed 3 nights in Jun 2025

10/10 Excellent

George

Liked: Cleanliness, amenities, property conditions & facilities
Great location, have stayed here before would recommend this hotel very clean very professional staff
Stayed 4 nights in Jun 2025

10/10 Excellent

Angie

Liked: Cleanliness, amenities, property conditions & facilities
I would totally stay here again!! Great location!!
Stayed 4 nights in May 2025

10/10 Excellent

Scott

Liked: Cleanliness, property conditions & facilities
It was great
Stayed 3 nights in Jun 2025

10/10 Excellent

Rosalind

Liked: Cleanliness, amenities, property conditions & facilities
Staff, convenience, clean, friendly, accommodating.
Stayed 3 nights in Jun 2025

10/10 Excellent

Keland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was easy to work with and the property was clean. There was a horrible incident a few blocks away , however, it didn’t affect my stay.
Stayed 3 nights in Jul 2025

10/10 Excellent

Kaitlyn Itaty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is perfect and I was able to go to all the main attractions at a walking distance.
Stayed 2 nights in May 2025

10/10 Excellent

Shalena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel!
Stayed 2 nights in Apr 2025

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay and hospitality
Stayed 2 nights in Apr 2025

6/10 Okay

Jonathan

Room smelled like stale cigarettes
Stayed 1 night in Aug 2025

10/10 Excellent

Brant

Great service and very nice accommodations.
Stayed 1 night in Apr 2025

10/10 Excellent

Hannah

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel and perfectly located. I stayed here while attending a wedding in another hotel. The staff were lovely and the hotel the room was well presented, clean and quiet. No issues at all.
Stayed 3 nights in Jun 2025

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were great, friendly and helpful! The area was great for walking to the lake, shopping. The only thing that was a disappointment, was that the bed was not very comfortable.
Stayed 1 night in Jun 2025

10/10 Excellent

Brittany

Liked: Cleanliness
Great
Stayed 3 nights in Jun 2025

10/10 Excellent

Edgar Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 4 nights in Jul 2025

10/10 Excellent

Latesha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel and staff was amazing
Stayed 2 nights in Apr 2025