2/10 (非常に不満)
Michele、Village of Lakewood
2025 年 10 月 13 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
I stayed here the weekend of a local running event. Very disappointed in this hotel. The first year it took 45 minutes for someone to show up to check me into the hotel on a Thursday afternoon. I had to call corporate headquarters to contact local management that someone was at the front desk. I gave the hotel another chance and came back the next year. This time there was no toilet paper in the room. I called the office and they said I would have to wait until 10 am. I asked for toilet paper at 6 am. A basic need for a hotel room is to supply it with toilet paper. Our room was stocked with a half a roll of toilet paper for three nights. I can not recommend this hotel because of the " No on staff service" at this place. Lack of security. Loud hallways. No toilet paper in rooms.
Michele
2025 年 10 月に 3 泊滞在
