コーヒーショップ

パーク・バラウ・シティ・リゾートの口コミ

5 out of 5
パーク・バラウ・シティ・リゾート
223 Mahidol Rd., T. Changklang, Mueng, Chiang Mai, Chiang Mai

口コミ

9.2

とても素晴らしい

評価 10 - 89 件の口コミ中 61 件が非常に良い" "
評価 8 - 89 件の口コミ中 22 件が良い" "
評価 6 - 89 件の口コミ中 3 件が普通" "
評価 4 - 89 件の口コミ中 2 件が不満" "
評価 2 - 89 件の口コミ中 1 件が非常に不満" "

9.4/10

清潔度

9.4/10

スタッフとサービス

9.2/10

設備とサービス

9.6/10

施設のコンディションと設備

10/10

環境への配慮

口コミ

6/10 (普通)

Koki

カップルで旅行
良かった点 : 清潔度
気になった点 : 施設のコンディションと設備
シャワーは問題無かったが、浴槽の湯水を溜める時や洗面台で時々濁水が出てきた(焦)
2023 年 8 月に 1 泊滞在
Meowからの返信 (投稿日 : 2023 年 8 月 20 日)
Dear Mr.Koki,Thank you for choosing Parc Borough City Resort as your holiday destination in Chiang Mai! Thank you for your time sharing your experience. We highly value our guests' feedback and rest assured that we will take your points on and seek to improve further. We look forward to welcoming you back to your comfort of home at Parc Borough City Resort again soon. Best Regards,Miss Siriluck N.Front Office Manager

10/10 (非常に良い)

宿泊されたお客様

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
施設は最高。 改善点 ①旧市街への無料パス運航を毎時発に変更     ②ホテルの場所が分かりにくい。看板改良必要。     ➂レストランの料金メニューを表示
2019 年 9 月に 3 泊滞在
Krittiyaからの返信 (投稿日 : 2019 年 9 月 25 日)
Dear our valued guest, Thank you for choosing Parc Borough as your getaway destination in Chiang Mai. On behalf of the team, I am pleased that you loved the hotel facilities and enjoyed the experience while staying with us. Above all, thank you for showing us where we could do better. Rest assured that all recommendation will be shared with the team. We look forward to welcoming you to our resort again soon. Best Regards, Krittiya Pipatveerawat Executive Assistant Manager Parc Borough City Resort

10/10 (非常に良い)

NOMO

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2019 年 7 月に 2 泊滞在
Kairungからの返信 (投稿日 : 2019 年 8 月 2 日)
Thank you for choosing Parc Borough City Resort as your home away from home during your recent visit to Chiang Mai and for taking the time to write a review feedback for us. We are delighted that you loved the hotel and services. We await with pleasure for an opportunity to welcome you back for another memorable stay. Warm regards,

10/10 (非常に良い)

Utumporn

2024 年 2 月に 3 泊滞在
Meowからの返信 (投稿日 : 2024 年 2 月 25 日)
Dear Ms.Utumporn,Thank you for you recent stay and rating your stay at Parc Borough City Resort. We value your feedback and will continue to offer the very best stay to you and all our guests. We look forward to welcoming you back to Parc Borough City Resort once again in the future. Best regards,Miss Siriluck N.Front Office Manager

10/10 (非常に良い)

Utumporn

2024 年 2 月に 3 泊滞在
Meowからの返信 (投稿日 : 2024 年 2 月 25 日)
Dear Ms.Utumporn,Thank you for rating your stay at Parc Borough City Resort. We value your feedback and will continue to offer the very best stay to you and all our guests. We look forward to welcoming you back to Parc Borough City Resort once again in the future. Best regards,Miss Siriluck N.Front Office Manager

10/10 (非常に良い)

Utumporn

2024 年 2 月に 2 泊滞在
Meowからの返信 (投稿日 : 2024 年 2 月 25 日)
Dear Ms.Utumporn,Thank you very much for choosing to stay with us at Parc Borough City Resort. I appreciate for taking your time to share a great experience during your stay with us. We look forward to welcoming you back to Parc Borough City Resort once again in the future. Best regards,Miss Siriluck N.Front Office Manager

10/10 (非常に良い)

Kristin

良かった点 : 清潔度、客室の快適度
Amazing Penthouse & Value!
Excellent stay at this beautiful resort! As it was the latter part of our trip to Chiang Mai, we never left for nearly a week! Everything you could possibly need was here: breakfast on site, lunch at the cafe on the property, dinner selection from downstairs or the rooftop restaurant, and drinks either at the private speakeasy style pub downstairs or upstairs overlooking the local city from high above at the Rooftop Bar! The pool was beautiful infinity style, and for parents, they can watch their kids playing in the pool while working out in the gym because it overlooks the pool and lounge chairs. There is also massage on-site either in their salon or in-room (you just need to book in advance). It's a really great venue for a wedding. There was one going on during our stay and I thought it looked lovely! Oh, there was a Zen Garden to relax in too. Honestly, such a hidden gem tucked far enough away from the main street, you wouldn't even know it's there! Everything we ate and drank was 10 out of 10! Delicious, flavorful, and the staff were all great too. Now for the room: we had the highest floor executive room with the walkout balcony. Although we didn't use either, there were two bathtubs: one inside and one outside too! 😅 There was a dining table inside and outside, two couches, two TVs, a kitchen, bathroom and bedroom with King Bed and Desk. The place offered more than enough space for my husband and I who work on our laptops while traveling.
2024 年 1 月に 5 泊滞在
Meowからの返信 (投稿日 : 2024 年 2 月 8 日)
Dear Ms.Kristin,Thank you very much for choosing to stay with us at Parc Borough City Resort.I appreciate for taking your time to share a great experience during your stay with us. Especially, we are glad to hear that you had excellent stay at our resort and you love everything here.We look forward to welcoming you back to Parc Borough City Resort once again in the future. Best regards,Miss Siriluck N.Front Office Manager

8/10 (良い)

Jan

2024 年 2 月に 2 泊滞在
Meowからの返信 (投稿日 : 2024 年 2 月 6 日)
Dear Ms.Jan,Thank you very much for choosing to stay with us at Parc Borough City Resort. I appreciate for taking your time to share a great experience during your stay with us. We look forward to welcoming you back to Parc Borough City Resort once again in the future. Best regards,Miss Siriluck N.Front Office Manager

10/10 (非常に良い)

Anthony

良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Very clean, easy communication, excellent roof top bar, staff very friendly, great spa/massage, romantic.
2024 年 1 月に 3 泊滞在
Meowからの返信 (投稿日 : 2024 年 2 月 5 日)
Dear Mr.Anthony,Thank you very much for choosing to stay with us at Parc Borough City Resort. I appreciate for taking your time to share a great experience during your stay with us.Especially, we are glad to hear that our room was very clean / staff were very friendly / grest spa&massage and our roof top bar was excellent.We look forward to welcoming you back to Parc Borough City Resort once again in the future. Best regards,Miss Siriluck N.Front Office Manager

8/10 (良い)

Ingemar

グループ旅行
良かった点 : 客室の快適度
Nice hotel with very friendly and helpful staff. The cleaning could absolutely be better and pool water was cold.. I think the five star rating should be four stars instead. The rooftop view was spectacular.
2024 年 1 月に 3 泊滞在
Meowからの返信 (投稿日 : 2024 年 2 月 5 日)
Dear Mr.Ingemar,Thank you for rating your stay at Parc Borough City Resort. We value your feedback and will continue to offer the very best stay to you and all our guests. We look forward to welcoming you back to Parc Borough City Resort once again in the future. Best regards,Miss Siriluck N.Front Office Manager

10/10 (非常に良い)

Lana

家族旅行
良かった点 : 清潔度、客室の快適度
2024 年 1 月に 8 泊滞在
Meowからの返信 (投稿日 : 2024 年 2 月 5 日)
Dear Ms.Lana,Thank you very much for choosing to stay with us at Parc Borough City Resort. I appreciate for taking your time to share a great experience during your stay with us. We look forward to welcoming you back to Parc Borough City Resort once again in the future. Best regards,Miss Siriluck N.Front Office Manager

10/10 (非常に良い)

Jose

良かった点 : 清潔度、客室の快適度
2024 年 1 月に 3 泊滞在
Meowからの返信 (投稿日 : 2024 年 1 月 11 日)
Dear Mr.Jose,Thank you for your wonderful feedback following your recent stay with us. I am delighted to read that your stay with us has been memorable. Your positive feedback relating to our attentive team has been shared with all of our colleagues and everyone at Parc Borough City Resort sends their best personal regards.Best regards,Front Office Manager

10/10 (非常に良い)

Ballang

家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
ใกล้สนามบินมากๆ ห้องสะอาด พนักงานบริการดี
2023 年 12 月に 2 泊滞在
Meowからの返信 (投稿日 : 2024 年 1 月 11 日)
Dear Mr.Ballang,Thank you for your wonderful feedback following your recent stay with us. I am delighted to read that your stay with us has been memorable. Your positive feedback relating to our attentive team has been shared with all of our colleagues and everyone at Parc Borough City Resort sends their best personal regards.Best regards,Front Office Manager

8/10 (良い)

LEE

良かった点 : 清潔度、客室の快適度
2023 年 12 月に 1 泊滞在
Meowからの返信 (投稿日 : 2023 年 12 月 29 日)
Dear Mr.Lee,Thank you for rating your stay at Parc Borough City Resort. We value your feedback and will continue to offer the very best stay to you and all our guests. We look forward to welcoming you back to Parc Borough City Resort once again in the near future. Best regards,Miss Siriluck N.Front Office Manager

10/10 (非常に良い)

Brianna

グループ旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
The property is lovely. The staff is extremely friendly and attentive. The property itself is a little away from the old city, about a 10 minute drive. Roof restaurant is gorgeous.
2023 年 12 月に 5 泊滞在
Meowからの返信 (投稿日 : 2023 年 12 月 18 日)
Dear Ms. Brianna,Thank you very much for choosing to stay with us at Parc Borough City Resort.I appreciate for taking your time to share a great experience during your stay with us. Especially, we are glad to hear that our hotel was lovely.staff were extremely friendly and attentive. We look forward to welcoming you back to Parc Borough City Resort once again in the near future. Best regards,Miss Siriluck N.Front Office Manager

10/10 (非常に良い)

Monika

良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Das Personal war überaus höflich, korrekt znd immer sehr hilfsbereit. Das Zimmer war wunderbar und das Essen einfach köstlich. Ich komme gerne wieder hierher. Danke für alles.
Meowからの返信 (投稿日 : 2023 年 12 月 1 日)
Dear Ms.Monika,Thank you very much for choosing to stay with us at Parc Borough City Resort.I appreciate for taking your time to share a great experience during your stay with us. Especially, we are glad to hear that our staff were extremly polite and very helpful / room was beautiful and food was delicious.We look forward to welcoming you back to Parc Borough City Resort once again in the near future. Best regards,Miss Siriluck N.Front Office Manager

10/10 (非常に良い)

Erwin

家族旅行
良かった点 : 清潔度、客室の快適度
2023 年 10 月に 3 泊滞在
Meowからの返信 (投稿日 : 2023 年 11 月 5 日)
Dear Mr.Erwin,Thank you for your wonderful feedback following your recent stay with us. Your positive feedback relating to our attentive team has been shared with all of our colleagues and everyone at Parc Borough City Resort sends their best personal regards. We look forward to welcoming you back again in the future.Best regards,Miss Siriluck N.Front Office Manager

10/10 (非常に良い)

Wing kit

良かった点 : 清潔度、客室の快適度
2023 年 10 月に 4 泊滞在
Meowからの返信 (投稿日 : 2023 年 11 月 5 日)
Dear Mr.Wing Kit,Thank you very much for choosing to stay with us at Parc Borough City Resort. I appreciate for taking your time to share a great experience during your stay with us.We look forward to welcoming you back to Parc Borough City Resort once again in the near future. Best regards,Miss Siriluck N.Front Office Manager

10/10 (非常に良い)

Mathis

出張
良かった点 : 清潔度、客室の快適度
2023 年 9 月に 2 泊滞在
Meowからの返信 (投稿日 : 2023 年 9 月 13 日)
Dear Mr.Mathis,Thank you very much for choosing to stay with us at Parc Borough City Resort. I appreciate for taking your time to share a great experience during your stay with us.We look forward to welcoming you back to Parc Borough City Resort once again in the near future. Best regards,Miss Siriluck N.Front Office Manager

10/10 (非常に良い)

Kenneth Edwin Beers

良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Beautiful place,great staff and very clean.It is about 10 minutes outside downtown and there is some street noise and nightly music from a bar across the street.The pool and food choices are great.I would stay there again when visiting Chiang Mai.
Meowからの返信 (投稿日 : 2023 年 9 月 4 日)
Dear Mr.Kenneth Edwin,Thank you very much for choosing to stay with us at Parc Borough City Resort.I appreciate for taking your time to share a great experience during your stay with us. Especially, we are glad to hear that our hotel was beautiful, great staff and very clean.We look forward to welcoming you back to Parc Borough City Resort once again in the near future. Best regards,Miss Siriluck N.Front Office Manager

10/10 (非常に良い)

Eileen Lai Peng

カップルで旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Excellent hotel near Central Plaza Chiang Mai Airport. Room was spacious. Spread for breakfast was sufficient. There were some insects flying around outdoors, but the staff offered insect repellent.
2023 年 7 月に 3 泊滞在
Meowからの返信 (投稿日 : 2023 年 7 月 30 日)
Dear Ms..Eileen Lai Peng,Thank you very much for choosing to stay with us at Parc Borough City Resort.I appreciate for taking your time to share a great experience during your stay with us. Especially, we are glad to hear that our room was specious and hotel was excellent.We look forward to welcoming you back to Parc Borough City Resort once again in the near future. Best regards,Miss Siriluck N.Front Office Manager

8/10 (良い)

JYUN-YI

良かった点 : 客室の快適度
很好的飯店,但缺點也不少
優點 1.樓層的安全做得不錯 有獨立的安全門,要有房卡才能進入 2.空間寬敞,設備齊全,客廳的設計讓人覺得很舒適 3.床的品質不錯 4.空調很穩定 5.陽台很寬敞,我很喜歡 缺點 1.入住時,臥房角落有大量毛髮沒有清理,沙發底下有前幾位房客留下來的垃圾,可見清潔很隨便。 2.地板是塑膠貼皮地板,凹凸不平,對於硬體設施的管理有待加強 3.洗澡的水壓不足,溫度忽冷忽熱 4.入住當天不小心打翻水在地毯上,通知清潔人員處理後,地毯就再也沒有回來了,也是清潔人員的問題 5.早餐區,第一天沙拉區有大量蒼蠅,令人不悅,第二天早餐時段卻在做環境調整,只有提供麵包與點餐服務,連牛奶罐都空的,要問才有,向服務人員詢問有沒有起司跟火腿,男性服務人員直接回答沒有,快吃飽的時候,女性服務人員才問說有沒有需要起司與火腿,員工教育很差。 6.部分窗簾很難使用
2022 年 12 月に 3 泊滞在
Siriluckからの返信 (投稿日 : 2023 年 1 月 13 日)
Dear Jyun-Yi,Thank you for your recent stay with us and thank you for your time to share your experience. We are pleased to hear that you loved our room design and the security of the floor. However, please accept our apology that you feel uncomfortable with clean and unstable water temperature during your stay. We highly value our guests' feedback and rest assured that we will take your points on and seek to improve further. We look forward to welcoming you back to Parc Borough City Resort once again in the near future. Best Regards,Miss SiriluckFront Office Manager

10/10 (非常に良い)

Abdulaziz

家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Very nice
Siriluckからの返信 (投稿日 : 2023 年 1 月 13 日)
Dear Mr.Abdulaziz,Thank you very much for choosing to stay with us at Parc Borough City Resort. I appreciate for taking your time to share a great experience during your stay with us. We look forward to welcoming you back to Parc Borough City Resort once again in the near future. Best regards,Miss Siriluck N.Front Office Manager

10/10 (非常に良い)

Yonell

家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Excellent hotel. Joy and Meow were extremely helpful and friendly. Service is fantastic
2022 年 11 月に 4 泊滞在
Meowからの返信 (投稿日 : 2022 年 11 月 26 日)
Dear Yonell,Thank you very much for choosing to stay with us at Parc Borough City Resort.I appreciate for taking your time to share a great experience during your stay with us. Especially, we are glad to hear that our service and was excellent.We look forward to welcoming you back to Parc Borough City Resort once again in the near future. Best regards,Miss Siriluck N.Front Office Manager

8/10 (良い)

John、Hoover

カップルで旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
It is a quaint location near the CM airport. The days were all very kind and helpful!
2022 年 10 月に 2 泊滞在
Meowからの返信 (投稿日 : 2022 年 10 月 21 日)
Dear Mr.John,Thank you very much for choosing to stay with us at Parc Borough City Resort.I appreciate for taking your time to share a great experience during your stay with us. Especially, we are glad to hear that our staff were very kind and helpful.We look forward to welcoming you back to Parc Borough City Resort once again in the near future. Best regards,Miss Siriluck N.Front Office Manager

10/10 (非常に良い)

Roshanda

良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Very nice hotel and very friendly staff.
2022 年 8 月に 4 泊滞在
Meowからの返信 (投稿日 : 2022 年 10 月 21 日)
DearRoshanda ,Thank you very much for choosing to stay with us at Parc Borough City Resort.I appreciate for taking your time to share a great experience during your stay with us. Especially, we are glad to hear that our resort very nice and very friendly staff.We look forward to welcoming you back to Parc Borough City Resort once again in the near future. Best regards,Miss Siriluck N.Front Office Manager

6/10 (普通)

Ya ling

家族旅行
良かった点 : 清潔度
2022 年 7 月に 3 泊滞在
Meowからの返信 (投稿日 : 2022 年 8 月 17 日)
Dear Ya Ling, Thank you very much for choosing to stay with us at Parc Borough City Resort. I appreciate for taking your time to share a great experience during your stay with us. We look forward to welcoming you back to Parc Borough City Resort once again in the near future. Best regards,

8/10 (良い)

Saw Win

家族旅行, グループ旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Good for recommendations this property. Very very clean and hospitality. Suggest to improve Wifi connection. Thanks & regards
2022 年 7 月に 4 泊滞在
Meowからの返信 (投稿日 : 2022 年 8 月 17 日)
Dear Saw Win, Thank you very much for choosing to stay with us at Parc Borough City Resort. I appreciate for taking your time to share a great experience during your stay with us. Especially, we are glad to hear that our room were clean and our service were great. We look forward to welcoming you back to Parc Borough City Resort once again in the near future. Best regards, Parc Borough Managment Team

8/10 (良い)

Joerg Alois

良かった点 : 清潔度、客室の快適度
2020 年 12 月に 1 泊滞在
Gino Lim-Pakornkul - Group CEOからの返信 (投稿日 : 2020 年 12 月 30 日)
Thank you for rating your stay at Parc Borough City Resort. We value your feedback and will continue to offer the very best stay to you and all our guests. Happy New Year 2021 and look forward to welcoming you back soon.

8/10 (良い)

宿泊されたお客様

2020 年 9 月に 3 泊滞在
Pam| Resort Managerからの返信 (投稿日 : 2020 年 9 月 16 日)
Dear our valued guest, Thank you for you recent stay with us and thank you for your feedback. We hope to welcoming you back to your comfort of home in Chiang Mai at Parc Borough City Resort again soon. Best Regards,

10/10 (非常に良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、設備とサービス
Very nice hospitality. Very clean and convenient location.
2020 年 7 月に 3 泊滞在
Apirom Bumroongpan | Resort Managerからの返信 (投稿日 : 2020 年 7 月 31 日)
Dear our valued guest, Thank you for you recent stay with us and thank you for your feedback. We hope to welcoming you back to your comfort of home in Chiang Mai at Parc Borough City Resort again soon. Best Regards,

10/10 (非常に良い)

Nancy、Ottawa, Canada

カップルで旅行
良かった点 : 清潔度、設備とサービス
Great property, fantastic staff and service. Property a little difficult to find and enter.
2020 年 2 月に 5 泊滞在
pkrittiya からの返信 (投稿日 : 2020 年 2 月 25 日)
Dear Nancy, We are overjoyed that your recent stay at Parc Borough City Resort was all that you hoped for and that the design and our attentive staffs 'spoke' to you. Every one of the team will be overjoyed if we have the privilege of welcoming you to your 'comfort of home' in the not too distant future at Parc Borough City Resort. Best Regards, Krittiya Pipatveerawat Executive Assistant Manager Parc Borough City Resort

2/10 (非常に不満)

宿泊されたお客様

2020 年 2 月に 3 泊滞在
Pkrittiya からの返信 (投稿日 : 2020 年 2 月 17 日)
Dear our valued guest, Thank you for you recent stay with us and thank you for your feedback. We hope to welcoming you back to your comfort of home in Chiang Mai at Parc Borough City Resort again soon. Best Regards, Krittiya Pipatveerawat Executive Assistant Manager

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Amazing property and service! My room was always kept clean. I appreciate the little touches like the treats and a note card with the day’s forecasted temperatures. The breakfast buffet has a wide variety of selections, all of which are very good! Best of all, the staff are always courteous, friendly, and helpful!
2020 年 1 月に 3 泊滞在
Pkrittiya からの返信 (投稿日 : 2020 年 1 月 22 日)
Dear our valued guest, Thank you for choosing Parc Borough City Resort as your holiday destination in Chiang Mai! We are delighted you loved your stay with us. Thank you for your time sharing your experience and thank you for your praise towards our property and services. We look forward to welcoming you back to your comfort of home at Parc Borough City Resort again soon. Best Regards, Krittiya Pipatveerawat Executive Assistant Manager Parc Borough City Resort

8/10 (良い)

宿泊されたお客様

グループ旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Les chambres (suites) sont très belles et bien équipées. Dommage que l’isolation phonique des fenêtres est quasi nulle et qu’il est impossible d’obtenir de l’eau chaude à température constante. Le petit déjeuner est excellent.
2020 年 1 月に 3 泊滞在
Pkrittiyaからの返信 (投稿日 : 2020 年 1 月 18 日)
Dear our valued guest, Thank you for your recent stay with us and thank you for your time to share your experience. We are pleased to hear that you loved the decoration of our suite also breakfast. However, please accept our apology that you feel uncomfortable with noise and unstable water temperature during your stay. We highly value our guests' feedback and rest assured that we will take your points on and seek to improve further. We hope to welcome you back to Parc Borough City Resort one day soon. With my best personal regards, Krittiya Pipatveerawat Executive Assistant Manager Parc Borough City Resort

4/10 (不満)

Niklas

Bra men undvik.
Bokade detta hotell på grund av att de skrev att det var en privat balkong. Kändes mysigt att kunna sitta där och se ut över staden. När vi väl får vårt rum får vi se balkongen. Den är smal men framförallt låst. Vi får inte gå ut på den utan att personalen är med. Galet. Vi försökt få byta rum men då skulle vi få betala över 2000 sek. Inte aktuellt! Högst upp fanns en stor terrass där man kunde se ut över staden, eller bara ta det lugnt på. Den fick vi inte heller gå ut på utan personal. Galet. Allt som allt ett egentligen bra hotell som jag dock råder er att undvika. Ligger alldeles för långt ifrån någonting så du måste alltid ta taxi. Med tanke på det stora utbudet av hotell finns det hur många bättre som helst.
2020 年 1 月に 3 泊滞在
Parc Borough City Resort Teamからの返信 (投稿日 : 2020 年 1 月 31 日)
Dear Niklas, Thank you for your recent stay with us and for sharing us your experience. We were disheartened to see your comment concerning the balcony as normally we receive positive feedbacks with room design and function. Due to security concerns, the guest allows accessing the balcony by request. However, you requested for a different room with a terrace, which is not the room that you had booked and it is the higher room type. Thus, there is a difference in the price needed for a room upgrade. Meanwhile, the rooftop bar is required advanced reservation. We wish these would clarify your concerns. We regret that your expectation is not meet. Thank you for taking the time to share your feedback with us and know that we really do appreciate it, as we rely on such feedback to continuously improve and ensure that our product is flawless and stellar. Best Regards,

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
舒適清潔
一到酒店感覺已經覺得非常舒服!職員態度親切有禮,樂於為我們解決或者解答問題!反應都很即時。我相信若有機會再到清邁的話,一定會選擇再次入住,亦已介紹朋友這酒店!
2020 年 1 月に 3 泊滞在
Krittiya P.からの返信 (投稿日 : 2020 年 1 月 14 日)
Dear our valued guest, Thank you for your wonderful feedback following your recent stay with us at Parc Borough City Resort. I am delighted to read that your stay with us has been memorable and thank you for recommending us to all friends. Your positive feedback relating to our attentive team has been shared with all of our colleagues and everyone at Parc Borough City Resort sends their best personal regards. We look forward to welcoming you back soon! Best Regards, Krittiya Pipatveerawat Executive Assistant Manager Parc Borough City Resort

10/10 (非常に良い)

Kernis

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Excellent. Must come back again!!!
2020 年 1 月に 4 泊滞在
Krittiya P.からの返信 (投稿日 : 2020 年 1 月 11 日)
Dear Kernis, Thank you for your praises towards our services and colleagues and we look forward to welcoming you back to the comfort of home at Parc Borough City Resort. With best wishes for the wonderful and healthy year 2020. Krittiya Pipatveerawat Executive Assistant Manager Parc Borough City Resort

8/10 (良い)

Muhaimen、Toronto

家族旅行
良かった点 : 設備とサービス
Everything was excellent except the rooms were never cleaned thoroughly
2020 年 1 月に 3 泊滞在
Krittiya Pからの返信 (投稿日 : 2020 年 1 月 9 日)
Dear Muhaimen, Thank you for choosing Parc Borough City Resort and sharing your review following your recent stay with us. Guest feedback does always provide us with excellent hints relating to our guest's views and expectations. I am glad to hear that you enjoy your stay with us. Please accept my apologies with regards to the room cleanliness that you had been encountered. We are sorry about this disappointment and we are currently investigating the root cause of this matter to keep providing our standard to all guests. We look forward to welcoming you back in the near future. Best Regards, Krittiya Pipatveerawat Executive Assistant Manager Parc Borough City Resort

4/10 (不満)

JSL、Singapore

カップルで旅行
気になった点 : スタッフとサービス、設備とサービス
The decor of the only restaurant is nice but the service staffs customer service experience is terrible. The caramello cafe atmosphere and decor is really nice. Service staffs at caramello are better train
2019 年 12 月に 4 泊滞在
Krittiya Pからの返信 (投稿日 : 2020 年 1 月 7 日)
Dear JSL, Thank you for choosing Parc Borough City Resort as your holiday destination in Chiang Mai. We are distressed to learn that you had unmemorable experience with our service staffs at the restaurant. We will investigate to ensure our standard are met. Best Regards, Krittiya Pipatveerawat Executive Assistant Manager Parc Borough City Resort

10/10 (非常に良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Parc Borough is a wonderful boutique hotel with great rooms and service in an extremely convenient location. Minor communication issues with transportation arrangements but nothing to stress about. All in all 3 great days in Chiang Mai.
2020 年 1 月に 3 泊滞在
Krittiya P.からの返信 (投稿日 : 2020 年 1 月 6 日)
Dear our valued guest, Happy New Year and it is lovely to receive such heartwarming feedback as a wonderful boutique hotel. We are all delighted that you had a memorable time with us and enjoyed our services and facilities, despite the minor communication issues. We promise to keep improving our standard. We are indeed blessed and we all look forward to creating memorable moments for our guests in 2020. With every best wish and kindest regards, Krittiya Pipatveerawat Executive Assistant Manager Parc Borough City Resort

10/10 (非常に良い)

宿泊されたお客様

2019 年 12 月に 4 泊滞在
Krittiya P.からの返信 (投稿日 : 2020 年 1 月 4 日)
Dear our valued guest, Thank you for staying with us at Parc Borough City Resort. We are delighted your stay was wonderful. We wish you another wonderful year and look forward to welcoming you back to our resort again soon. Best Regards, Krittiya Pipatveerawat Executive Assistant Manager Parc Borough City Resort

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、設備とサービス
2019 年 11 月に 2 泊滞在
Krittiya Pからの返信 (投稿日 : 2020 年 1 月 4 日)
Dear our valued guest, Thank you for choosing Parc Borough City Resort as your holiday destination to start the year 2020! We wish you lifetime happiness and look forward to welcoming you back to our comfort of home at Parc Borough City Resort in the near future. Best Regards, Krittiya Pipatveerawat Executive Assistant Manager Parc Borough City Resort

10/10 (非常に良い)

宿泊されたお客様

カップルで旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Specious room with nice staff. Usually accommodation charge for early check in but lovely that just let us to use. Thank you very much
2019 年 12 月に 2 泊滞在
P.krittiyaからの返信 (投稿日 : 2019 年 12 月 31 日)
Dear our valued guest, We are delighted to learn that you had a great time spending the end of the year 2020 with us with the facility and especially the service. We wish you a wonderful year ahead! We look forward to welcoming you back in the near future. Best Regards, Krittiya Pipatveerawat Executive Assistant Manager Parc Borough City Resort

8/10 (良い)

Gayna、Aurora

家族旅行, グループ旅行
I wanted to mention that tv connection poor and with a 4 to 5 star rating that tv should have much better reception
2019 年 12 月に 3 泊滞在
Krittiya P.からの返信 (投稿日 : 2019 年 12 月 31 日)
Dear Gayna, Thank you for choosing Parc Borough City Resort as your holiday destination. Thank you kindly for your kind suggested. We will address your concerns in the meeting to resolve the issue. We will you a happy new year 2020! Best Regards, Krittiya Pipatveerawat Executive Assistant Manager Parc Borough City Resort

10/10 (非常に良い)

Hin、澳門

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
雖然地點較鬧市偏遠,但酒店環境卻加了不少分數,地方不太大,設施算齊全。房間空間感非常好,唯房內裝修發現有少許瑕疵。整體體驗是很好的。
2019 年 12 月に 4 泊滞在
Parc Borough City Resort Teamからの返信 (投稿日 : 2020 年 1 月 31 日)
Dear Hin, Thank you for choosing Parc Borough City Resort as your holiday destination in Chiang Mai! We are delighted you loved your stay with us. Thank you for your time sharing your experience and thank you for your praise towards our property and services. We look forward to welcoming you back to your comfort of home at Parc Borough City Resort again soon. Best Regards,

8/10 (良い)

宿泊されたお客様

出張, 家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Cleanliness,space, and price are very important to our visit as well as nearly new furniture, modern bathroom fixtures. The resort does make me feel comfortable with the beautiful landscape, friendliness service, professional and sincere business manners. The overall, the presidential suite at Parc Borough City Resort has exceeded my expectations. I will return to Parc Borough City Resort for my next visit with my my family.
2019 年 12 月に 2 泊滞在
Krittiya P.からの返信 (投稿日 : 2019 年 12 月 29 日)
Dear our valued guest, Thank you for choosing Parc Borough City Resort for your recent stay in Chiang Mai. We are certainly pleased to know that you loved your stay with us and that we have not only met but exceeded your expectations from service, facilities, ambience and a comfort of home. We look forward to welcoming you back in the New Year and remain with our best wishes for 2020! Best Regards, Krittiya Pipatveerawat Executive Assistant Manager Parc Borough City Resort

10/10 (非常に良い)

William

家族旅行, グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2019 年 12 月に 1 泊滞在
Krittiya Pからの返信 (投稿日 : 2019 年 12 月 28 日)
Dear William, We are delighted that you enjoyed your stay with us at Parc Borough City Resort. Your compliments have been communicated to our team and were truly appreciated. We look forward to welcoming you back soon in the New Year and remain with our best wishes. Best Regards, Krittiya Pipatveerawat Executive Assistant Manager Parc Borough City Resort

10/10 (非常に良い)

宿泊されたお客様

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
방도 크고 전체적으로 깨끗하고 좋았어요! 직원들모두 친절해서 좋았구 조식도 대체적으로 맛있었습니다. 공항과 가깝고 공항까지 픽업서비스도 있어서 좋아요
2019 年 11 月に 3 泊滞在
Krittiya P.からの返信 (投稿日 : 2019 年 12 月 23 日)
Dear our valued guest, Thank you for choosing Parc Borough City Resort as your holiday destination in Chiang Mai. Our sincere thanks for not only choosing to spend part of your holiday with us but for your thoughtfulness in sharing your experience with us. We are thrilled that you enjoyed the ambience, aesthetics and service and that your breakfast also ticked all the boxes. Wishing you a lifetime of joy, new adventures and a return stay at Parc Borough City Resort. Best Regards, Krittiya Pipatveerawat Executive Assistant Manager Parc Borough City Resort

10/10 (非常に良い)

Seittasiri

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2019 年 11 月に 2 泊滞在
Krittiya P.からの返信 (投稿日 : 2019 年 12 月 23 日)
Dear Seittasiri, Thank you for your kind review and of course for selecting Parc Borough City Resort as your home in Chiang Mai. Warm regards and all the very best this holiday season. Krittiya Pipatveerawat Executive Assistant Manager Parc Borough City Resort