Dear Value Guest,We are delighted to hear that you had such a pleasant stay with us at Mövenpick Suriwongse Hotel Chiang Mai. It is our goal to give our guests the best experience possible, and we are glad that we were able to do so for you. We hope to serve you again in the future.Sincerely,Mövenpick Suriwongse Hotel Chiang Mai Team
10/10 (非常に良い)
Ayuko
2023 年 12 月 27 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Ayuko
2023 年 12 月に 2 泊滞在
Mövenpick Suriwongse Hotel Chiang Mai Teamからの返信 (投稿日 : 2023 年 12 月 29 日)
Dear Values Guest,Thank you for sharing feedback during stay with us we hope to have the opportunity to welcome you back to stay with us on your next visit.Best Regards,Mövenpick Suriwongse Hotel Chiang Mai Team
Dear Values Guest,Thank you for your compliment score and good feedback about hotel location and breakfast, we hope to have the opportunity to welcome you back to stay with us on your next visit.Best Regards,
8/10 (良い)
yasuhide
2023 年 8 月 7 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
yasuhide
2023 年 8 月に 3 泊滞在
Phimからの返信 (投稿日 : 2023 年 8 月 10 日)
Dear Yasuhide,Thank you for your compliment score, We hope to have the opportunity to welcome you back to stay with us on your next visit. to welcome you again.Best Regards,
8/10 (良い)
MASASHI
出張
2023 年 6 月 24 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
ok
MASASHI
2023 年 6 月に 2 泊滞在
Phimからの返信 (投稿日 : 2023 年 7 月 9 日)
Dea Masashi,Thank you for your rating score, hope we have a chance to welcome you back again for the next visit.Best Regards,Guest Experiences Manager.
8/10 (良い)
Hiroaki
2023 年 4 月 7 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Hiroaki
2023 年 4 月に 2 泊滞在
Phimからの返信 (投稿日 : 2023 年 4 月 13 日)
Greeting from Movenpick Chiangmai,Thank you for your review .We are looking forward to welcome you back again when you travel to Chiangmai.Best Regards,
6/10 (普通)
Nagayama
2023 年 2 月 14 日
Nagayama
2023 年 2 月に 4 泊滞在
Pitchaからの返信 (投稿日 : 2023 年 11 月 27 日)
Dear Value Guest,Thank you for taking the time to share your experience at Mövenpick Suriwongse Hotel Chiang Mai, and we hope your next visit will be as pleasant as the previous one.Sincerely,Movenpick Suriwongse Hotel Chiang Mai Team
Dear Value Guest,Thank you for taking the time to share your experience at Mövenpick Suriwongse Hotel Chiang Mai, and we hope your next visit will be as pleasant as the previous one.Sincerely,Movenpick Suriwongse Hotel Chiang Mai Team
10/10 (非常に良い)
チヴル、日本 茨城県
グループ旅行
2020 年 3 月 31 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
綺麗で清潔感じる部屋です‼️
残念なのは、シャワーしか無かった事だけです。
チヴル
2020 年 2 月に 3 泊滞在
10/10 (非常に良い)
宿泊されたお客様
グループ旅行
2020 年 2 月 11 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
ちゃんとした一流ホテルです。朝食のビュッフェも種類が豊富で素晴らしかったです。
宿泊されたお客様
2020 年 2 月に 3 泊滞在
6/10 (普通)
宿泊されたお客様
2020 年 1 月 18 日
気になった点 : 施設のコンディションと設備
宿泊されたお客様
2020 年 1 月に 2 泊滞在
Veeranat Pattanasinからの返信 (投稿日 : 2020 年 1 月 31 日)
Dear Valued Guest,
Thank you for taking the time to give us the rating on Expedia.com. I truly regret that your stay with us did not entirely fulfill your expectations and for this I truly apologize. We would appreciate the opportunity to welcome you back and provide you with an experience that reflects better what you can expect when staying with us. Once again, thank you for taking your time to share your thoughts with us. We would much appreciate an opportunity to welcoming you back again in the future.
Warm regards,
Veeranat Pattanasin
Guest Experience Manager
10/10 (非常に良い)
宿泊されたお客様
出張
2020 年 1 月 15 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
宿泊されたお客様
2020 年 1 月に 1 泊滞在
Veeranat Patanasinからの返信 (投稿日 : 2020 年 1 月 29 日)
Dear Valued guest,
We appreciate you taking the time to give us the rating of Mövenpick Suriwongse Hotel Chiang Mai. I am delighted to learn that overall experience met your satisfaction. I will share your score with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. It would be our greatest pleasure to welcome you back again and again to our hotel on future occasions.
Sincerely,
Veeranat Pattanasin
Guest Experience Manager
Dear Hiro ,
Thank you very much for sparing some of your time to share your comments with us. I am sorry that your experience did not meet your expectations. I have noted your constructive comments regards the noise disturbance from other guests. Please be assured that all the Department Manager concerned have been informed about this matter and immediate actions and steps will be taken to avoid such future re-occurrences. we offer to our guests. Thank you for taking your time to share your thoughts with us. We truly hope that we will have a chance to make it up to you and provide you with a better stay in the future.
Sincerely,
8/10 (良い)
宿泊されたお客様
出張, カップルで旅行
2019 年 7 月 6 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
・旧館ではLOWにしてもエアコンの音が大きい
・ベットの照明SWを押すとサイドテーブルの電源も切れます携帯電話充電の時に不便です。
・ Sound of air conditioner is loud even if it is LOW in old building
・ Press the lighting switch on the bed and the power to the side table will turn off.
It is inconvenient when charging the mobile phone.
There is no problem after that.
宿泊されたお客様
2019 年 7 月に 1 泊滞在
winからの返信 (投稿日 : 2019 年 7 月 11 日)
Dear Valued Guest,
Many thanks for sharing your feedback to the Expedia.com community on your recent stay with us. I sincerely apologies for the inconvenience you received from the air – conditioner
Our engineering team conducts regular preventive maintenance of all the rooms ensuring our guests have an enjoyable and comfortable stay.
Once again thank you for taking time to provide your feedback, which was and still is appreciated. The team look forward to welcoming you back to Movenpick Suriwongse Chiang Mai.
With best regards,
Kitrawee Chiraphiboonwat (Win)
Room Division Manager
8/10 (良い)
Hiroaki
2019 年 4 月 25 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
端正なホテル
リゾートホテル的ではない端正なホテルです
Hiroaki
2019 年 3 月に 3 泊滞在
winからの返信 (投稿日 : 2019 年 5 月 21 日)
Dear Khun Hiroaki,
Thank you for staying at the Movenpick Suriwongse Hotel Chiang Mai and for taking the time to share your feedback.
We are thrilled to receive 4 stars rating and will continue to keep getting better! We sincerely hope that your future plans to visit Chiang Mai again include Mövenpick Suriwongse Hotel Chiang Mai, where we await to welcome you back with warm and gracious Thai hospitality.
With best regards,
Kitrawee Chiraphiboonwat (Win)
Room Division Manager
Dear Khun eriko,
Please allow me this opportunity to apologize for the inconveniences you experienced during your stay. Your willingness to share your experience is genuinely appreciated.
Movenpick Suriwongse Hotel is committed to providing our guests with the highest quality services and facilities. We sincerely regret we fell short of our goal in this instance. Your comments are important to the success of our organization, as we rely on you, our valued guest, to tell us how we are doing and how we can better meet your needs. Please be rest assured that we are taking immediate measures to solve the issues.
I hope you will allow us the opportunity to serve you once again and provide you with the level of service expected from us.
Sincerely,
Vinai Chitaratsanee
General Manager
Dear Khun 夫婦旅行,
Thank you for staying at the Movenpick Suriwongse Hotel Chiang Mai and for taking the time to
share your feedback.
We are delighted to know that you were pleased with our hotel location and friendly staff.
On the other hand, we would like to apologize for the slight inconveniences you
experienced during your stay. Please be assured that your valuable comments are
positively taken onboard and have been addressed to the concerned managers for the
necessary and corrective action to be taken.
We truly look forward to welcoming you back again during your next visit to Chiang Mai.
With best regards,
Vinai Chitaratsanee
General Manager
Dear Khun Yuji,
Thank you for staying at the Movenpick Suriwongse Hotel Chiang Mai and for taking the time to
share your feedback.
We are delighted to know that you were pleased with our hotel location and staff.
On the other hand, we would like to apologize for the slight inconveniences you
experienced during your stay. Please be assured that your valuable comments are
positively taken onboard and have been addressed to the concerned managers for the
necessary and corrective action to be taken.
We truly look forward to welcoming you back again during your next visit to Chiang Mai.
With best regards,
Vinai Chitaratsanee
General Manager
Dear Valued Guest,
Please allow me this opportunity to apologize for the inconveniences you experienced during your stay. Your willingness to share your experience is genuinely appreciated.
Movenpick Suriwongse Hotel is committed to providing our guests with the highest quality services and facilities. We sincerely regret we fell short of our goal in this instance. Your comments are important to the success of our organization, as we rely on you, our valued guest, to tell us how we are doing and how we can better meet your needs. Please be rest assured that we are taking immediate measures to solve the issues.
I hope you will allow us the opportunity to serve you once again and provide you with the level of service expected from us.
Sincerely,
Vinai Chitaratsanee
General Manager
Dear Khun Naoto,
Thank you for staying at the Movenpick Suriwongse Hotel Chiang Mai and for taking the time to
share your feedback.
We are delighted to know that you were pleased with our hotel location.
On the other hand, we would like to apologize for the slight inconveniences you
experienced during your stay. Please be assured that your valuable comments are
positively taken onboard and have been addressed to the concerned managers for the
necessary and corrective action to be taken.
We truly look forward to welcoming you back again during your next visit to Chiang Mai.
With best regards,
Vinai Chitaratsanee
General Manager
Dear Guests,
Thank you for staying at the Movenpick Suriwongse Hotel Chiang Mai and for taking the time to
share your feedback.
We are delighted to know that you were pleased with our hotel location and breakfast.
On the other hand, we would like to apologize for the slight inconveniences you
experienced during your stay. Please be assured that your valuable comments are
positively taken onboard and have been addressed to the concerned managers for the
necessary and corrective action to be taken.
We truly look forward to welcoming you back again during your next visit to Chiang Mai.
With best regards,
Vinai Chitaratsanee
General Manager
10/10 (非常に良い)
宿泊されたお客様
2018 年 9 月 29 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
宿泊されたお客様
2018 年 9 月に 2 泊滞在
vinaiからの返信 (投稿日 : 2018 年 10 月 1 日)
Dear Guest,
Thank you very much for taking the time to post your positive feedback on the Movenpick Suriwongse Hotel services during your stay with us.
Since we are committed to provide our guests with the highest quality services and facilities, should you have noticed any area that might have gone unnoticed or could have been better with some additional touch, please do let us know.
We sincerely hope that your future plans to Chiangmai include the Movenpick Suriwongse Hotel where we will await to welcome you back with warm and gracious Thai hospitality.
With best regards,
Vinai Chitaratsanee
General Manager
Please allow me this opportunity to apologize for the inconveniences you experienced during your stay. Your willingness to share your experience is genuinely appreciated.
Movenpick Suriwongse Hotel is committed to providing our guests with the highest quality services and facilities. We sincerely regret we fell short of our goal in this instance. Your comments are important to the success of our organization, as we rely on you, our valued guest, to tell us how we are doing and how we can better meet your needs. Please be rest assured that we are taking immediate measures to solve the issues.
I hope you will allow us the opportunity to serve you once again and provide you with the level of service expected from us.
Sincerely,
Vinai Chitaratsanee
General Manager
2/10 (非常に不満)
Yusho
2018 年 5 月 3 日
良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
Quite old equipment, room is not clean as expected, no hot water when we checked in .bad smell room .But only the staffs were good . Not simiar as in Bangkok and Pattaya
Yusho
vinaiからの返信 (投稿日 : 2018 年 5 月 7 日)
Dear Khun Yusho,
Please allow me this opportunity to apologize for the inconveniences you experienced during your stay. Your willingness to share your experience is genuinely appreciated.
Movenpick Suriwongse Hotel is committed to providing our guests with the highest quality services and facilities. We sincerely regret we fell short of our goal in this instance. Your comments are important to the success of our organization, as we rely on you, our valued guest, to tell us how we are doing and how we can better meet your needs. Please be rest assured that we are taking immediate measures to solve the issues.
I hope you will allow us the opportunity to serve you once again and provide you with the level of service expected from us.
Sincerely,
Vinai Chitaratsanee
General Manager
10/10 (非常に良い)
宿泊されたお客様
2018 年 4 月 2 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
宿泊されたお客様
vinaiからの返信 (投稿日 : 2018 年 4 月 2 日)
Thank you very much for taking the time to post your positive feedback on the Movenpick Suriwongse Hotel services during your stay with us. Since we are committed to provide our guests with the highest quality services and facilities, should you have noticed any area that might have gone unnoticed or could have been better with some additional touch, please do let us know. We sincerely hope that your future plans to Chiangmai include the Movenpick Suriwongse Hotel where we will await to welcome you back with warm and gracious Thai hospitality. With best regards, Vinai Chitaratsanee General Manager
Thank you very much for taking the time to post your positive feedback on the Movenpick Suriwongse Hotel services during your stay with us. Since we are committed to provide our guests with the highest quality services and facilities, should you have noticed any area that might have gone unnoticed or could have been better with some additional touch, please do let us know. We sincerely hope that your future plans to Chiangmai include the Movenpick Suriwongse Hotel where we will await to welcome you back with warm and gracious Thai hospitality. With best regards, Vinai Chitaratsanee General Manager
Thank you very much for taking the time to post your positive feedback on the Suriwongse Hotel services during your stay with us. Since we are committed to provide our guests with the highest quality services and facilities, should you have noticed any area that might have gone unnoticed or could have been better with some additional touch, please do let us know. We sincerely hope that your future plans to Chiangmai include the Suriwongse Hotel where we will await to welcome you back with warm and gracious Thai hospitality. With best regards, Vinai Chitaratsanee General Manager
Please allow me this opportunity to apologize for the inconveniences you experienced during your stay. Your willingness to share your experience is genuinely appreciated.
Suriwongse Hotel is committed to providing our guests with the highest quality services and facilities. We sincerely regret we fell short of our goal in this instance. Your comments are important to the success of our organization, as we rely on you, our valued guest, to tell us how we are doing and how we can better meet your needs. Please be rest assured that we are taking immediate measures to solve the issues.
I hope you will allow us the opportunity to serve you once again and provide you with the level of service expected from us.
Sincerely,
Vinai Chitaratsanee
General Manager
Thank you very much for taking the time to post your positive feedback on the Suriwongse Hotel services during your stay with us.
Since we are committed to provide our guests with the highest quality services and facilities, should you have noticed any area that might have gone unnoticed or could have been better with some additional touch, please do let us know.
We sincerely hope that your future plans to Chiangmai include the Suriwongse Hotel where we will await to welcome you back with warm and gracious Thai hospitality.
With best regards,
Vinai Chitaratsanee
General Manager
Thank you very much for taking the time to post your positive feedback on the Suriwongse Hotel services during your stay with us.
Since we are committed to provide our guests with the highest quality services and facilities, should you have noticed any area that might have gone unnoticed or could have been better with some additional touch, please do let us know.
We sincerely hope that your future plans to Chiangmai include the Suriwongse Hotel where we will await to welcome you back with warm and gracious Thai hospitality.
With best regards,
Vinai Chitaratsanee
General Manager
Thank you for staying at the Suriwongse Hotel Chiang Mai and for taking the time to
share your feedback.
We are delighted to know that you were pleased with our hotel location.
On the other hand, we would like to apologize for the slight inconveniences you
experienced during your stay. Please be assured that your valuable comments are
positively taken onboard and have been addressed to the concerned managers for the
necessary and corrective action to be taken.
We truly look forward to welcoming you back again during your next visit to Chiang Mai.
With best regards,
Vinai Chitaratsanee
General Manager
Many thanks for posting your review and for giving us the feedback on your stay experience. Your valuable comment will be brought into our action for the further improvement. We are looking forward to welcoming you again soon.