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アクサラ ヘリテージの口コミ

4 out of 5
アクサラ ヘリテージ
73/1 Rachadamnoen Rd, Tambol PhraSingh, Chiang Mai

口コミ

9.8

最高に素晴らしい

評価 10 - 72 件の口コミ中 65 件が非常に良い" "
評価 8 - 72 件の口コミ中 6 件が良い" "
評価 6 - 72 件の口コミ中 1 件が普通" "
評価 4 - 72 件の口コミ中 0 件が不満" "
評価 2 - 72 件の口コミ中 0 件が非常に不満" "

10/10

清潔度

10/10

スタッフとサービス

9.4/10

設備とサービス

10/10

施設のコンディションと設備

9.6/10

環境への配慮

口コミ

10/10 (非常に良い)

Nobuhide

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備

10/10 (非常に良い)

Erika

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nice location, clean and comfortable room, kindly staff :)
2024 年 2 月に 2 泊滞在
Supachai からの返信 (投稿日 : 2024 年 3 月 30 日)
Dear Mr Erika Sawa,Thanks for your kinds words and the time you took to share them with us. It is great to hear, that you have enjoyed your stay with us. Rest ensured, that we will take your comments for further encouragement within the team to ensure personal service and warm welcome for your next visit. Warm regards Aksara Heritage Management Team

10/10 (非常に良い)

Msami

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
スタッフが新設。部屋がきれい。プール前の部屋のロケーションが最高。
2023 年 5 月に 3 泊滞在

10/10 (非常に良い)

宿泊されたお客様

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
充実しています
清潔感があり、デザインもモダンで美しいです。 朝食のビュッフェは、それほど種類は多くないですが十分だと思います。 近隣のレストランもそれほど遠くありません。徒歩圏内です。
2022 年 5 月に 2 泊滞在

10/10 (非常に良い)

Jennifer

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2024 年 5 月に 4 泊滞在

10/10 (非常に良い)

Nancy

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
We thoroughly enjoyed our stay at Aksara Heritage. Located in the historic area. The facilities are comfortable and clean and the staff is exceptional! Helpful and friendly with every question or request. We would definitely stay there again.
2024 年 5 月に 3 泊滞在
Supachaiからの返信 (投稿日 : 2024 年 5 月 10 日)
Dear Valued Guest,Its is great to hear that you had a memorable stay with us and thank you for praising our service. We invest a lot of time in effort to train our team to ensure the highest level of personalized service. Please do not hesitate to contact us directly for your next visit in order to arrange all you request prior to your arrival. Warm Regards,Aksara Heritage Management Team

10/10 (非常に良い)

Binyu

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
From the moment my family and I arrived, we were greeted with warmth and hospitality that made me feel right at home. Very nice hotel. Wanna stay again in the future. :)
2024 年 4 月に 3 泊滞在
Supachai Saimoonからの返信 (投稿日 : 2024 年 5 月 9 日)
Dear Valued Guest,Thank you for choosing to stay with us and for giving us your wonderful feedback. Your feedback is extremely valuable to us and I definitely will share it with my team to inspire and motivate them to deliver an exceptional service. We hope to see you again in the very near future as one of our valued returning guests.Best Regards, Aksara Heritage Management Team

10/10 (非常に良い)

Ronald

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Quiet boutique hotel in the middle of Chiang Mai. Beautiful grounds and excellent staff!
2024 年 4 月に 2 泊滞在
Simonからの返信 (投稿日 : 2024 年 4 月 8 日)
Dear Milana Maletic,Thanks for your kind comments you have shared. We are happy to hear, that you have enjoyed your time with us. Please do not hesitate to contact us directly for your next visit in order to arrange all you request prior to your arrival.Warm regards,Aksara Heritage Management Team

10/10 (非常に良い)

Daniel William

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Aksara is a beautiful property excellently located in the "Old City." It is walkable to many nearby attractions. The room was spotless and spacious. The grounds and pool areas nicely landscaped and relaxing. We had a great time.
2024 年 3 月に 2 泊滞在
Simonからの返信 (投稿日 : 2024 年 4 月 8 日)
Dear Daniel William Boeding,Thanks for your kind comments you have shared. We are happy to hear, that you have enjoyed your time with us. Please do not hesitate to contact us directly for your next visit in order to arrange all you request prior to your arrival.Warm regards,Aksara Heritage Management Team

10/10 (非常に良い)

Xiaoyu

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Love this little hotel with great character. The decoration is tasteful, the breakfast is one of the most delish I have had, and the staff are genuinely warm and welcoming. Location wise it is close to one of the gates in the old city, and the Sunday market is right on the street in front of hotel. Can’t be more convenient than that!
2024 年 3 月に 4 泊滞在
Simonからの返信 (投稿日 : 2024 年 4 月 8 日)
Dear Xiaoyu Liang, Thanks for your kind comments you have shared. We are happy to hear, that you have enjoyed your time with us. Please do not hesitate to contact us directly for your next visit in order to arrange all you request prior to your arrival. .warm regards Aksara Heritage Management Team

10/10 (非常に良い)

Anthony

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
A truly delightful hotel and awesome property. The rooms are a great size, huge bathrooms and tastefully decorated with very comfortable beds. The staff is phenomenally helpful to anticipate and meet your every need. The food is outstanding. Truly an excellent experience. I highly recommend.
Supachai Saimoonからの返信 (投稿日 : 2024 年 3 月 22 日)
Dear Anthony Papreck,Thank you for choosing to stay with us and for giving us your wonderful feedback. Your feedback is extremely valuable to us and I definitely will share it with my team to inspire and motivate them to deliver an exceptional service. We hope to see you again in the very near future as one of our valued returning guests.Best Regards, Aksara Heritage Management Team

10/10 (非常に良い)

Sheela

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
an Oasis of calm from the hecticness of chiangmai. Loved the decor and the vibe the space provides. Staff are extremely nice and attentive. Beer served was not cold :-( but other than that great place to stay for your holiday.
2024 年 2 月に 3 泊滞在
Supachai Saimoonからの返信 (投稿日 : 2024 年 3 月 7 日)
Dear Sheela Matthew,Thank you for choosing to stay with us and for giving us your wonderful feedback. Your feedback is extremely valuable to us and I definitely will share it with my team to inspire and motivate them to deliver an exceptional service. We hope to see you again in the very near future as one of our valued returning guests.Best Regards, Aksara Heritage Management Team

10/10 (非常に良い)

Kevin

2024 年 2 月に 4 泊滞在

10/10 (非常に良い)

Cassia Cecilia

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Escolha feliz em Chiang Mai
Ficamos muito felizes por termos escolhido o Aksara hotel! Todo o Staff muito gentil e acolhedor! Todos sempre com sorriso sincero no rosto! O quarto maravilhoso com a cama e os travesseiros muito confortáveis! O café da manhã variado e de muita qualidade! O restaurante do hotel também ótimo! Jantamos três vezes no hotel! A área da piscina é linda! Localização ótima para visitar várias atrações a pé! Foi uma escolha certa e feliz!!!
2024 年 2 月に 6 泊滞在
Supachai Saimoonからの返信 (投稿日 : 2024 年 2 月 11 日)
Dear Cassia Cecilia,Thanks for your kinds words and the time you took to share them with us. It is great to hear, that you have enjoyed your stay with us. Rest ensured, that we will take your comments for further encouragement within the team to ensure personal service and warm welcome for your next visit. Warm regards Aksara Heritage Management Team

10/10 (非常に良い)

Nick

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great hotel. Very nice staff.
2024 年 2 月に 1 泊滞在
Supachai Saimoonからの返信 (投稿日 : 2024 年 2 月 12 日)
Dear Nick Dalgaard,Thanks for your kinds words and the time you took to share them with us. It is great to hear, that you have enjoyed your stay with us. Rest ensured, that we will take your comments for further encouragement within the team to ensure personal service and warm welcome for your next visit. Warm regards, Aksara Heritage Management Team

10/10 (非常に良い)

Christi

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Comfortable stay in a beautiful setting. The staff give next level service. The breakfast buffet spread is truly delicious!
Supachai Saimoonからの返信 (投稿日 : 2024 年 2 月 9 日)
Dear Christi Steijen,Thanks for your kinds words and the time you took to share them with us. It is great to hear, that you have enjoyed your stay with us. Rest ensured, that we will take your comments for further encouragement within the team to ensure personal service and warm welcome for your next.Best Regards,Aksara Heritage Managment Team

10/10 (非常に良い)

KIHYUN

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 4 泊滞在

10/10 (非常に良い)

Heather

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
a wonderful stay, staff were friendly and helpful and the ambience was an absolute delight!
2023 年 12 月に 1 泊滞在
Supachai Saimoonからの返信 (投稿日 : 2024 年 1 月 10 日)
Dear Heather Allen ,Thanks for your kinds words and the time you took to share them with us. It is great to hear, that you have enjoyed your stay with us. Rest ensured, that we will take your comments for further encouragement within the team to ensure personal service and warm welcome for your nextBest Regards,Aksara Heritage Managment Team

10/10 (非常に良い)

Destiney

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2023 年 12 月に 7 泊滞在

10/10 (非常に良い)

HYUN SOO

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 10 月に 3 泊滞在

10/10 (非常に良い)

Yuen Ying

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 10 月に 1 泊滞在
Lilnoteからの返信 (投稿日 : 2023 年 11 月 14 日)
Dear Mr Yuen Ying,Thanks for your kinds words and the time you took to share them with us. It is great to hear, that you have enjoyed your stay with us. Rest ensured, that we will take your comments for further encouragement within the team to ensure personal service and warm welcome for your next visit. Warm regards,Aksara Heritage Team

10/10 (非常に良い)

Ritsuko

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 10 月に 6 泊滞在

10/10 (非常に良い)

David

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The staff was amazingly accommodating and patient with us. Great value!
2023 年 10 月に 3 泊滞在
Lilnoteからの返信 (投稿日 : 2023 年 11 月 14 日)
Dear Mr David,Thanks for your kinds words and the time you took to share them with us. It is great to hear, that you have enjoyed your stay with us. Rest ensured, that we will take your comments for further encouragement within the team to ensure personal service and warm welcome for your next visit. Warm regards,Aksara Heritage Team

10/10 (非常に良い)

Amrita

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Had a fantastic stay. The hotel was lovely but most of all the staff was amazing!!
2023 年 10 月に 2 泊滞在
Lilnoteからの返信 (投稿日 : 2023 年 11 月 14 日)
Dear Mr Amrita,Thanks for your kinds words and the time you took to share them with us. It is great to hear, that you have enjoyed your stay with us. Rest ensured, that we will take your comments for further encouragement within the team to ensure personal service and warm welcome for your next visit. Warm regards,Aksara Heritage Team

8/10 (良い)

Chun Fai Billy

2023 年 9 月に 2 泊滞在
Aksara Heritage Teamからの返信 (投稿日 : 2023 年 9 月 23 日)
Dear Valued Guest, Thank you for choosing to stay with us and for giving us your wonderful feedback. Your feedback is extremely valuable to us and I definitely will share it with my team to inspire and motivate them to deliver an exceptional service. We hope to see you again in the very near future as one of our valued returning guests. Best Regards, Aksara Heritage Team

10/10 (非常に良い)

wei

2023 年 8 月に 3 泊滞在
Aksara Heritage Teamからの返信 (投稿日 : 2023 年 9 月 23 日)
Dear Valued Guest, Thank you for choosing to stay with us and for giving us your wonderful feedback. Your feedback is extremely valuable to us and I definitely will share it with my team to inspire and motivate them to deliver an exceptional service. We hope to see you again in the very near future as one of our valued returning guests. Best Regards, Aksara Heritage Team

10/10 (非常に良い)

Peter

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Very charming hotel in the old town of Chiangmai
This boutique hotel in Chiangmai old town is excellent in more ways than one. It’s a stylish building with well decorated public areas and spacious, comfortable rooms. Their staff are very friendly and helpful.
2023 年 7 月に 4 泊滞在
Supachaiからの返信 (投稿日 : 2023 年 8 月 9 日)
Dear Valued Guest,Thank you for taking the time to leave such a kind review following your recent visit here to AKSARA HERITAGE. I was delighted to read that you appear to have had such a pleasant stay and hope to have the pleasure of welcoming you back at some point in the future. Kind regards,Aksara Heritage Team

10/10 (非常に良い)

nam

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
My family satisfied everything of this hotel except toilet smell. when flushing poop smells coming out from toilet even after pee.
2023 年 7 月に 2 泊滞在
Supachaiからの返信 (投稿日 : 2023 年 8 月 9 日)
Dear Valued Guest,Thank you for taking the time to leave such a kind review following your recent visit here to AKSARA HERITAGE. I was delighted to read that you appear to have had such a pleasant stay and hope to have the pleasure of welcoming you back at some point in the future. Kind regards,Aksara Heritage Team

10/10 (非常に良い)

Kate

2023 年 7 月に 2 泊滞在

10/10 (非常に良い)

boohee

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
all of thing was good
2023 年 6 月に 3 泊滞在
Noteからの返信 (投稿日 : 2023 年 7 月 6 日)
Dear Valued Guest,Thank you for taking the time to leave such a kind review following your recent visit here to AKSARA HERITAGE. I was delighted to read that you appear to have had such a pleasant stay and hope to have the pleasure of welcoming you back at some point in the future. Kind regards,Pida ThoonpanGeneral Manager

10/10 (非常に良い)

Alain

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 6 月に 2 泊滞在

10/10 (非常に良い)

Alain

2023 年 6 月に 2 泊滞在

10/10 (非常に良い)

tyler

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
professional & pleasant staff. Room is clean and aesthetic. I would definitely stay here again. I highly recommend this hotel. breakfast is good. AC is cold.
2023 年 5 月に 2 泊滞在
Noteからの返信 (投稿日 : 2023 年 7 月 6 日)
Dear Valued Guest,Thank you for taking the time to leave such a kind review following your recent visit here to AKSARA HERITAGE. I was delighted to read that you appear to have had such a pleasant stay and hope to have the pleasure of welcoming you back at some point in the future. Kind regards,Pida ThoonpanGeneral Manager

10/10 (非常に良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Very polite & helpful staff :)
2023 年 5 月に 2 泊滞在

6/10 (普通)

Jungmo

2023 年 5 月に 5 泊滞在

10/10 (非常に良い)

TzuHao

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 4 月に 2 泊滞在

10/10 (非常に良い)

Jo

2023 年 2 月に 1 泊滞在

8/10 (良い)

kyu kwan

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
very traditional style romantic hotel in Chiang Mai
2023 年 2 月に 3 泊滞在

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 2 月に 1 泊滞在

10/10 (非常に良い)

Christina Chanhkham

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Beautiful hotel inside the old city. Walkable. Friendly staff.
2023 年 2 月に 3 泊滞在

10/10 (非常に良い)

Rodrigo

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Excelente hotel em Chiang Mai
Excelente hotel. Instalação ótimas. Quarto grande e muito bem equipado. Tudo em perfeitas condições com um ótimo atendimento.
2023 年 1 月に 2 泊滞在

10/10 (非常に良い)

Christopher

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Top Shelf
Great stay. Fantastic service in a relatively new property. Pool was fantastic and heated. Staff helped with recommendations and suggestions for our day trips. Excellent experience.
2023 年 1 月に 3 泊滞在

10/10 (非常に良い)

ali

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Superb place. Tranquil. Stunning. Special thanks to Supachai

10/10 (非常に良い)

alan

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great staff, nice pool garden area. The room needs a full length mirror and cupboard space, two weeks living out of your suitcase is a pain. Breakfast is just ok, catered more for the Asian taste than Western but I understand why.
Pida Thoonpan からの返信 (投稿日 : 2022 年 12 月 29 日)
Dear Alan Goodings,Thank you for taking the time to share your experiences of our hotel. It made our team smile. We are so happy you have enjoyed our service and Also, your suggestion of how to improve customer experience was very helpful!If you have the time, we would appreciate it if you could share your thoughts about our service on social media and tag us.Best Regaedings,Pida Thoonpan General Manager

10/10 (非常に良い)

Kim

2022 年 12 月に 1 泊滞在

8/10 (良い)

WING KI SUE

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2022 年 12 月に 2 泊滞在

8/10 (良い)

Sornsawan

2022 年 11 月に 1 泊滞在

10/10 (非常に良い)

Doug

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
A little oasis in the heart of old town.
2022 年 11 月に 3 泊滞在

10/10 (非常に良い)

Pamela

2022 年 11 月に 1 泊滞在

10/10 (非常に良い)

Hanh

良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
4 star quality for a 3 star hotel. Lovely attentive staff and spacious beautiful room. The area around the hotel is bustling and safe with many shops and eating options. Very satisfied with my stay and would stay again
2022 年 11 月に 1 泊滞在