Staff were so friendly and looked after us and dog well. Foul wet day all journey to Shoulder but warmth and attention made up for that...Many thanks
宿泊されたお客様
2019 年 8 月に 1 泊滞在
6/10 (普通)
宿泊されたお客様
カップルで旅行
2019 年 7 月 31 日
良かった点 : スタッフとサービス
Lovely friendly staff and great service. Food excellent. Nice country pub. On the downside the bathroom was not very nice and not too clean. The towels had a very musty smell. Had to ask for tea bags for the room.
宿泊されたお客様
2019 年 7 月に 2 泊滞在
2/10 (非常に不満)
Geoffrey
2019 年 7 月 9 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
One evening at The Shoulder, Hardstoft
Good morning,
I was booked into this Hotel for two nights - 8/07 & 9/7.
I will not be staying tonight. When I left this morning at 06.45am, no staff in the hotel, so left the room keys on the bar counter.
Upon arrival last night I was greeted with the comment 'Nobody told me that you were staying'.
No food available / no chef booked, for evening meal or breakfast on Mondays or Tuesdays, the owner advised that he could send out for a takeaway!
Room musty with damp.
Bathroom - black mould on the ceiling.
Bed very uncomfortable.
This establishment is definitely being crossed off my company list.
Geoffrey
2019 年 7 月に 2 泊滞在
4/10 (不満)
宿泊されたお客様
2019 年 7 月 6 日
気になった点 : スタッフとサービス
宿泊されたお客様
2019 年 6 月に 2 泊滞在
6/10 (普通)
宿泊されたお客様
2019 年 6 月 24 日
良かった点 : 清潔度、スタッフとサービス
宿泊されたお客様
2019 年 6 月に 1 泊滞在
8/10 (良い)
宿泊されたお客様
2019 年 5 月 26 日
良かった点 : 清潔度
Nice room good welcome and good bar stay for a function so never got to try food
宿泊されたお客様
2019 年 5 月に 1 泊滞在
2/10 (非常に不満)
James
2019 年 5 月 16 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Don’t go there.
No one to greet you. Conditions were awful. Mold in bathroom. Musty smelling. No one to check us out except the janitor. Worst place we ever stayed.
James
2019 年 5 月に 1 泊滞在
10/10 (非常に良い)
Jacqueline
2019 年 4 月 4 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Absolutely Lovely!
Fabulous pub with B&B. Couldn't fault the staff, service, food/drink. Rooms were lovely. If I had to pick anything that could be improved I would say the shower in the room as it was a case of scalding water or cold, but this certainly didn't spoil our stay. We will definitely stay many more times as it is around the corner to where we visit family.
Jacqueline
2019 年 3 月に 1 泊滞在
8/10 (良い)
宿泊されたお客様
家族旅行
2019 年 2 月 17 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス
気になった点 : 施設のコンディションと設備
The service a staff were wonderful, polite and made you feel very welcome. The food was fabulous, and good value for money. The only thing that let the stay down was that the room was freezing, even with the radiator on as high as it could go, both my Daughter and myself struggled to sleep, having to put our cardigans and coats over us, to get us warm.