Find Luxury Hotels in Chester

"On arrival the reception, bar and dining room looked really nice. The first room we were given was very disappointing and looked nothing like the image on the website. It was quite small and had very large dark wood furniture. We requested a different room and the second room was much better. We didn’t understand why we had been given an inferior room to the one we had booked. Receptionist was quite abrupt when we asked to be changed but did it. Food in the bar was good and the waiting staff were lovely. Breakfast was really nice."

"A most pleasant weekend break spent at Carden Park. "

"Our double standard room had 2 TV's but only one mirror, which was in the bathroom with a light that did not work. This was not very helpful when 2 of us were trying to get ready. The room was clean but the shower seem to be set to burning your skin off or freezing cold, no inbetween. The lobby/restaurant were nicely decorated with beautful chairs"

"Staff were really friendly and helpful "

"Dusty room issues with grout , tablet on floor ? Extension lead faulty noisy cistern noisy air ductwork… during night .generally old fittings. Request renovated room . Most staff are ok . Breakfast good and brasserie still nice ."

"Great location and proximity to shopping, eating and drinking. Great team in reception and the bar area, nothing was too much trouble for anyone, big smiles and laughs from everyone. Really unique quirky room that was comfortable and had everything you could possibly need. We’ll definitely be back."

"The hotel's location is excellent, and the property itself is beautiful. The staff members are friendly and create a welcoming atmosphere."

"Friendly staff very pleasant and went the extra mile with our room. We had a suite which was very nice and very convenient for all the town has to offer "

"Left an item in the room. Trying to get it back has proved difficult! Very unimpressed "